The girl with the pink hair was really sweet and got my order done really fast, 3 scoops in a matter of 30 seconds done with perfection! I’ve been here multiple times and she’s always the one who’s there to serve me. Great customer service, speedy, and very tasty.
Ordered an ice cream cake for my twins 6th birthday 1 day ahead. The girls working were super sweet, got in and out, cake was delicious & exactly as ordered! Thanks!!
I love Baskin Robbins...HOWEVER, Ive had fresher ice cream cakes from Vons, for a lot less money. Ijs!
I agree with all the reviews about the customer service. Its sad that all these young kids working in a service job have no clue how to interact with customers. No greeting, no emotion. Weird!And just a side note, what is the deal with no seating inside OR even outside? So my father-in-law asked where his grandkids could sit to eat their ice cream. He asked if they could stand inside to eat. The kid said no, theyll have to eat outside. But just stand outside and eat. Kids eating ice cream in June outside. More like drinking ice cream soup. This location is a joke of a business.
Cashier was very polite, very helpful, and the waffle bowl ice cream was so delicious ! I had black walnut with strawberries and topped with pistachio ice cream, so delicious !
Girl just threw our straws and spoons on the counter. stepmom asked for whip cream didnt get and the made the shake so whip was impossible to add on, should have at least one adult working, a store full highschoolers with no customer service....
Terrible customer service. The girl didn’t even say anything to me when I walked in. Didn’t even ask what I wanted just stood there in silence but made a comment about my mask falling down. They were out of a basic flavor chocolate! The girl at the counter was very rude seemed like she didn’t want to be there or help me at all. I understand times are tough right now but what happened to common curtesy. I will not be retuning I will go to Dairy Queen.
Apparently its okay for this location to cut bananas and serve ice cream with no gloves. Ive send the store a message but no one wants to get back to me. Its been almost a week and no response from owner so i just emailed the health department because the store refuses to get back to me. Enjoy the fine
Overall pretty decent ice cream but very slow service
Went into this shop tonight. The young man that was working by himself did such a wonderful job serving the line of customers. He was fast and friendly. We were so impressed. The ice cream was great. I hadn’t been to a Baskin Robbins in years but I’ll be back. Thank you for the perfect customer service.
Great ice cream selections. Not happy about no tasting now but with covid its expected a little.
The chocolate come tasted stale
Purchased a custom ice cream cake for my husbands birthday. Very fast turn around time. Easy ordering process and customization. Employees were very friendly and helpful. Cake was very reasonably priced. The best part ... the cake was delicious!!!
6454 Sky Pointe Dr Suite 110, Las Vegas, NV 89131Math teacher at Rancho High School.Online learning SUCKS ROCKS!Definitely need Baskin-Robbins German Chocolate Cake Ice Cream to continue. Called 4 stores!SCORE!I LOVE 💘 B+R.My first job in Vegas 1982. Jones and Desert Inn, owners were Doris and Jim Willson.Yes, two Ls in their last name.
Full lobby but fast and friendly service
The ice cream was good, typical Baskin Robbins, and the service was quick and friendly
Store was closed during open hours. I got there at 12:15pm when they’re supposed to be open at 11. No sign for explanation.
Great service by the kids behind the counter! Well appreciated
Why doesnt this place EVER answer their phone during their regular business hours? Its overpriced--their scoops are the size of golf balls, and the customer service has gone WAY DOWNHILL. Go somewhere else.
It was great. We enjoyed our visit there. The service was fast and friendly. We will be back.
I called and asked for a mini birthday cake with a fudge border. I picked up the cake and took a look at the cake and the borders were brown so I assumed it was fudge. After getting home and singing happy birthday when I served the cake I realized they just used dark brown frosting instead of fudge, and the fudge was extra and the favorite part of the birthday girls cake.
Had to get my double scoop of butter pecan and strawberry Berry. Thanks
Our family went here on 2/22/20 and what a nightmare! Horrible service! Bad attitude terrible overall vibe in here! After we FINALLY got our ice cream we felt like it was almost torture. Like walking into the most unfriendly most expensive most unwanted to in there place! Ice cream for one had SERIOUS freezer burn!! Not going there again!
The ice cream tastes great. The kids love it as much as I do. The staff could not be friendlier!
Every visit has been more than expected. The employees are young and very vibrant. They appear to like their job! 🤗
The ice cream was terrific and the ladies were nice but the tables needed to be cleaned off.
Baskin Robins, cant go wrong here.This store is hiring for scoopers.They need help.You need a job?
Stale waffle cones. Half the flavors are melting. Great service, low quality product. Disappointed.
Really great attitudes amongst the workers, especially since it was 10 minutes to close. Always great ice cream, sundaes, treats, etc.
It was empty when we hot there 5 min.the place was packed.nice
This was a great romantic place for me and my wife to enjoy a banana split.
Really fresh, crisp cone and delicious Salty Caramel ice cream. Whats not to love? Friendly people behind the counter, too!!
Smaller shop that may have a limited inventory.But a great place to get out of the sun.
The staff had their noses sticking out of their masks. When we asked them to pull them up then we had to ask them to wash their hands. They shrugged instead of washing their hands. We left without getting anything.
Love everything about this place, their ice creams and cakes are to die for
Always a great place for ice cream, once a month we allow ourselves a banana split---mmmm good
I cannot say one good thing at all! To boot when I addressed the issue of the demeaning insulting from the manager to my 16 year old daughter, she stated to me they watch them all day long on the cameras! It took a minute to sink in, so they watch them non stop, but, DO NOT train them!? DO NOT come to the shop and help encourage them, none of that, just WATCH them!!! And all YOUNG GIRLS!!!!!!
Great staff, and very friendly! It was busy, two people working, and they profusely apologized for the wait, which there really wasnt one. Priced a little steep, but well worth it with the staff waiting on me.
Love ice cream but if you go in there dont have the guy help you, his scoops are 1/3 of what they should be, not even round, wait for the woman, heres are round and you get what you pay for and she is fast to.😧
The 31st is a great day to go $1.50 Cones. The ice cream is delicious also.
The service was friendly. The place was clean. I feel the price was better than expected.
The young lady that was serving me gave great customer service.
Amazing Ice cream loads of different flavors more than 31
Great! Friendly atmosphere, large variety of delicious ice cream. I love coming here with my grandchildren.
Very good had my favorite ice cream, lemon CUSTARD
Service was excellent but your freezers are too warm or ice cream is not hard enough!
They sometimes get super busy here and the wait is killer but I like their ice cream. I just dont like when they run out of a flavor I love.
Clean and well maintained. Staff was helpful and friendly.
Who doesnt like ice cream. And, BR is some of the best on a hot summer evening.
It was nice with people of all ages getting something cold on a hot day. Staff was friendly and patient despite rush.
BR is a classic. Until a local place that shows thats as good its our go to place.
Big variety of ice cream flavors, staff was a bit unenthusiastic but good experience overall.
Staff is always friendly, patient with kids, great location.
I just ordered 2 Sundaes from Door Dash. Sundaes with Chocolate, Vanilla, and Strawberry ice cream. My 2 Sundaes only came with Vanilla and Chocolate ice cream.
So delicious
Fast service; open late for summer!
Great Service and good selection of flavors!
The girl serving us had terrible customer service. You could tell she didnt want to be there.
All ok. Fast service.
Basic type store. Not a large selection of prepacked items.
Dont waste your money here
In love with their milkshakes!😍
Best ice cream, great service
Busy and still great service with a smile!
Great customer service and fast service
They didn’t accept a promotional coupon. Won’t be coming back.
Amazing service, excellent ice cream.
Great ice cream cake
Had good selection of ice cream cakes however was a bit stale
Ashley was so patient and super helpful
Quick service and generous scoops.
It was clean and the staff was friendly. Not to mention great ice cream.
Fresh cones good ice cream
Only downside is the seating area especially for the families with multiple kids
Great ice-cream cake
Staffs are great & helpful.
Mmmmm ice cream
Fun, friendly atmosphere, good service.
Clean. Very friendly girls working there . Very Patient with the kids
Family getting our $1.50 scoops for the 31st of the month.
Excellent service ..
Mmmm
Decent ice cream
Delicious!
Cherries jubily
Employees are very friendly.
Good but expensive and small scoops
Went for a waffle cone
Good
Delicious
Ice cream shop check the app
Love it still!!!
Great service
Very busy
Delicious
Pistachio Almond
Friendly staff!!!
Good ice cream.