The best Hat Store you dont know about in Vegas!! José and Taylor are the BeesKnees!! 🎩🎩🔥🔥
Nice enough people....but after 40 minutes, they tell me the Hat I chose, a Pork Pie....($150.00) did not come with a box. That was $15.00 extra. Now the Homburg, at $250.00, you got a box.Its the principal. I paid an Uber $34.00 round trip just to go there.How do you transport a nice hat (actually, there are much better quality hats, seriously) home? In a plastic bag?Oh well....
I was the only customer in the shop Sunday night and wasnt even greeted by the clerk, who didnt look up from texting on his phone during my visit. They were low on stock in almost everything, and had nothing in my size. Very disappointed to have made the trek down to a hat store that doesnt evwn have stock of its own hats.
Good selection of mens hats
Friendly, helpful staff, good location, decent prices, and a decent selection.
Staff very friendly but selection of hats was a bit on the slim side.
Came in here from out of town ( Dallas, Texas) and must I say the staff here were very friendly found the hat I wanted and they will have it shipped right away Goorin bro’s is by far the best store to get you a nice hat for the summer or fall
Goorin has the best hats and customer service hands down. From the colorful selection to the variety of styles this place has it all. The staff are more than happy to offer styling ideas to enhance your best features and they offer lifetime cleaning and pressing of the hats you purchase. I love all the hat swag they offer. A huge variety of feathers, pins, and bands to help you stand out from the crowd. The offer whiskey if you are so inclined and they are always super friendly.
Nice selection and knowledgeable staff. Loved it.
An excellent hat store. Taylor was very helpful in suggesting the perfect hat in the right size. Ill be back!
Very friendly and knowledgeable staff here. On the fence about a hat? Go in there and talk to them. Dont be shy! Dakota was awesome. I will definitely return for future business.
Worst experience I have ever had at a High Class (supposedly) retail shop. ( stay away if you are smart )My hat was defective and had some small splits in it. Mind you this was a $173 hat. I had worn it 5 times or so. Dont live near there so I called them up. Told it had a 1 year warranty. Sent pictures and then was told it was user error that warranty wouldnt cover that. Basically it was my fault for the way I held the hat or so they were guessing because they have no idea how I held my hat. Told the manager at the store who was not going to do anything that i needed to speak to someone else. She referred me to Customer Care. The manager was not unfriendly just matter of fact and said we arent going to replace your hat as it is your fault no matter what. Customer Care e mailed me with the same message. Told them that was not acceptable. (Colin) Asked for the manager. Colin said he was the manager. Asked to please call me I would like to discuss live. Colin said he was too busy but would get to it when he could. We exchanged a couple of other e mails and to this date weeks later I have never received a call. Worst customer service I have ever experienced. Colin did offer a 50% off coupon which I had no interest in spending another $86.50 plus tax and shipping. Why would I . I might hold the hat wrong again. They told me that you may only hold the hats by the brim or they will crack. I believe I did that but will definitely not say it was never touched in the middle of it. I asked how was i supposed to know that as it didnt come with directions or a explanation. The answer was it says it on a sign in the shop. Look at the website online. No signs in the 10 pictures online. I was with 3 others and they did not see a sign. Now I bet it is there somewhere but this is ridiculous. With what other purchase in life am I responsible for reading every sign in the store to make sure I care for it correctly? I still dony believe I mishandled it however I am out a $178 and $2000 worth of aggravation and disappointment. I dont spend a lot of money and it was a one time deal because I was in Vegas and had won money. Clearly they do not care. STAY AWAY
Very cool shop! The staff was super helpful, love my new hat!
Great service. Winter hats ate here!
Great little hat shop, the guys are awesome. Reasonably priced. I liked a couple different styles but settled on one. I would shop there again when looking for another hat.
It is a MUST stop for boyfriend during every visit to Vegas. He loves the straw hats and sometimes he gets a decorative feather for the brim. Those add to the personality of the hat. A must for any hat band!
Great service, very knowledgeable and learned hot to properly:1. Find the right fit2. Take care of hat (steaming to get keep up)3. Properly put onI received the hat as a gift and love it. I have had if for about 8 months now and wear it once per month. It has held up and i store it in the hat box when not using .(See images for red hat purchased)
Great little hat shop, the people working were really cool and helpful... Tons of good looking stuff, nothing was too terribly price either... So we really felt is was a great value.
Always love Goorin Bros.
This is the second Goorin Bros shop Ive attended, the other being in Nashville, TN. The spaces are very similar - both warm and woody and fixtured to best show head wear, but each had its own local vibe. Staff were familiar with the Nashville shop (good retail practice) and knew their product inside out - fit, fabric, finish, construction, care ..... Pricing was very reasonable for the piece I selected ($50 for best quality paperboy style cap) and I couldnt resist the shamrock Boston Hat Pin the salesman suggested, St Patricks Day in Vegas.
My favourite hatter. One of many Goorin outlets. Staff friendly and helpful.
Amanda created the perfect experience for me. She was incredibly knowledgeable and had the best customer service. I will definitely visit again
The shopkeeper was outstanding!! Helpful and knowledgeable... great experience!!! If you want a quality hat then this is the place for you!!
We love the store and staff. Were locals
Tks you guys for everything Im really appreciate 👊👊👊
Awesome looking hats, and friendly service. I bought a fedora while I was here, and Im very pleased with it and the experience.
Band playing outside, great atmosphere! Very friendly staff. I now call my hat my vegas hat, but where it everywhere.
Want a fine fedora, flat cap, flapper hat or any other classy hat this is your spot! Get ready to pay accordingly
So much fun at this hat shop. A must see
Awesome hat shop. They will even clean your hat for you while you wait!
Alison is great. Knowledgeable, friendly staff
Helpful, nice people
Limited selection. Not the best customer service
Very friendly staff, luv the hats!!!
Love their hats
Nice hats
Great service.
Great hat choice!
Excellent, the best caps