The staff here is very helpful and very friendly, talk about hands-on everyone trying to help! Their warehouse is stocked with all sorts of machine shop parts, bolts n nuts it’s a mechanic’s dream. Excellent prices and expert service!
Awesome place and very helpful employees. They always have the right bolts and tools to get the job completed.
Great hardware store with a wide variety of tools, safety gear, pipe fittings, pipe and other materials needed to take care of things. Definitely recommend, and Ill be going back for hardware supplies as needed.
Its a great traditional old school style hardware store. They pretty much have anything you need. I have found many items there that I couldnt find at the big boxes or even the Ace an True value. Im shopping there at least once or twice a week. Prices are higher than the Big Boxs, but thats expected for the convenience and inventory of items. I would like to give it 5 Stars however the customer service could be much better. The guys behind the counter are knowledgeable about items in the store but not once have I walked in and had someone say can I help you find something? Or after I ask, offered to show me other than its on isle and some number.
Well... after searching a few different places for replacement parts for a business sink. I finally found this place. They have a huge selection of everything I needed.Martin was there to help our and made my search easy and a success.I’ll be back here for more in the near future as I was very impressed with all they had to offer.
Great place... v helpful ppl that work there .Always have what one needs in hardware .
This place is great. best selection of hardware in the valley
The guys and gals here look serious but are deep down friendly and helpful. They also answer the phone and try to help you out the best they can. For hard to find hardware items and regular ones as well, they beat the common stores prices. Check them out. This is a serious DIYer and contractor store for bits and pieces normally not found on your neighborhood store. Thanks.
This place is unbelievable. They have things that are impossible to find elsewhere. And the staff is always helpful and friendly.
Great place for all the little things you need bolts, nuts tools goes on and on.
I dont remember the last time I opened the doors somewhere and it felt like I was in disneyland! This was it. They had everything! The only draw back, which may have been due to me having to rush in and out, was the way it was laid out. I did not know where anything was, but again I rushed, so maybe I didnt see the signs or what not. I did a few circles trying to find my items and found ao much interesting stuff. Im giving 5 stars, cause from what I saw, I was in love. Ill have to go back and spend some more time to figure out the place. Otherwise I definitely suggest!
Its almost mesmerizing your first couple visits. Like a kid in a candy store. They have just about everything you can think of. Ill make the trip across the county for this place 👍
Always a five star experience. Wives shouldnt leave their husbands alone in this store, jus sayin...
Mcfaddens has what you need. Pricing is fair but theyve got more hardware and tools that bigger chains dont carry. Great staff
They will not return anything that has been opened.Lost my business.There are many other choices in Las Vegas, there is no reason for anyone to shop here.
A little pricey but they have almost anything you need. One stop hardware store
Everyone was helpful. Awesome selection of hardware.
Great selection and variety. The service was also fantastic. I was very impressed all around.
The best hardware store on the planet. The bad side is they say no when I ask to spend the night.
No place that Id rather be when looking for specialty hardware, tools and just about anything you can imagine. Nevertheless, Hold on to your wallet because, there aint nothing cheap. Everything is quality.
Worst experience i ever had in a store during the pandemic. There is no social distancing whatsoever. Some people have no masks walking around like that . If zero stars were possible i would rate zero stars. Customer service was very poor i asked a gentleman wearing a black 52 shirt for assistance and he wasn’t very helpful whatsoever pretty rude!! Will not be coming back you guys lost a customer. I will be telling my friends and other people to avoid this store and shop at commercial hardware or harbor freight where they do mandate social distancing and have better customer service then this lousy place !
As I came into the store I’ve noticed that the employees are allowing costumers to come in without a mask. I’m surprised that this business is not yet shut down. Also, the reason I go is mainly for bolts but it’s always very difficult to shop when there is so many people cramped not doing 6’ difference. I feel if they’re allowing this 1 year already in a pandemic then it’s probably because they don’t care about us (the customers) that can get very sick. Other than that, everything else was great. I found everything I needed.
Unfriendly service, but it seems appropriate to the setting. I do wish they would put prices on the products on the shelves. And I wish they had more weekend hours, but I still give it 5 stars because it is the only really good hardware store in town.
Mark is one of the best and most helpful employees besides the management that they have. If you go there ask for him it will be one of the most pleasant experience you will have. Besides of being there!!
One stop and shop👍👍..Folks are really friendly and so helpful, I was in & out .. Just would like to give a huge thank you the McFadden Crew🤙🤙🤙
Absolutely adore Norma! My go to over the phone every time.
Greatest place for the hard to find hardware.
Great simply great hardware store with actual hardware type items not some typical Corp. Store with replace type items instead of repair parts you need to fix your items
Very good hardware store it reminds of the good old hardware stores very helpful staff.
It is not made if they dont have it! A bit of a drive from my house however far better that home depot or Lowes they are good for general stuff, but McFadden is the best for its incredibly wide selection. it is very well layed out. Plus the staff is super friendly and willing to help!
Great store. If they dont have it you may not need it.
Place has so much stuff! Like a candy store for adults!
Great customer service and fully stocked. Highly recommended
Staff was great and very helpful, but they didnt have what I was looking for and really didnt carry any high quality ratchets, or socket sets. I was surprised because they carry a ton of different products that are high end.
Staff was very friendly and helpful found what I needed
They got very good tool supplies and good service.
Huge inventory. Lots of knowledgeable clerks to assist.
I love this place! I have never left the store empty handed. Thanks McFadden-Dale!
This place has everything. Hard to find hardware to finish your project is no problem for these guys
Always find what your looking for!
Great customer service. Real nice guys.
Called to verify they had a 3mm tap. Went in and picked it and a 2mm tap too. At least 3 people asked if I needed help finding anything. Sure you can go online and get a better price then wait a week to get it. Shop local and get it now.
Amazing place, hopefully it will remain NON corporate!!!
Great selection of hardware, however they are NOT enforcing the mandatory wearing of masks for public safety. 2/3 of customers and 1/3 of employees were not wearing masks when I visited on 6/29/20
I was looking for a hardware store. HD is okay, and it wasnt far away. But I thought, what the heck Ill check out McFadden-Dale Industrial Hardware. And Im glad I did, one of the single most awesome hardware stores I have stumbled across, EVER. Real hardware. It was well organized, staff was friendly and the selection was mind blowing. Do yourself a service and a local small business, you got to check them out.
I get it, this seems to be the only place in town where you can get specific parts or tools at in-store retail setting. But I gotta tell you the service and especially the attitudes of the staffs are terrible. Overpriced in general (you can get better quality parts online for about half price most of time. Duh.), but I guess that’s the deal with this kind of off-line retail buying, and if you’re visiting here you’re probably in a situation you need the part asap.The bottom line: don’t expect quality retail experience, although it is retail. Expect overpaying for products, most of which you can get cheaper online.Edit: Downgraded to 1 star. had to come back 2 months later and the attitude and unhelpfulness of staff even got worse. One staff price checked an item with missing price info and said $A. When checking out, counter guy, who didnt even bothered to scan its bar code, now says $B. Also says I dont know who you talked to but this is the price. What a great way to run a business.
The people are awesome. The selection is better than awesome. The pricing...... Irritating at times. I get it, if someone buys one nut, its should be priced high to cover costs, but when you by 10 of them, 1000 percent profit margin is not cool. I almost bought 7 weld on hinges today for 9$ each . Went to Curtis and got all 7 for $16.. Got a 1/2 x 3 bushing, 6$. A 20 ft length cost me $15 at Curtis. Down side, now I have a 19-9 piece of tubing laying around.
You know the feeling of being un-wanted .. Well, thats how i felt when I visited McFadden the first time - They have no customer service, no one smiles and no one really wants to help you! But they do have a lot of great stuff in there, bolts, special nuts, tools and stuff - and the stuff is all 3 stars. I do not wish to go here again, unless its absolutely the only place I can go.
I have been here many times and have always had a good experience. They is plenty of staff to help you but they dont crowd you out (hover) over you. They are helpful and not condescending about any questions you might have about products or processes. They can handle business accounts as well as general public service.
This place is like Toys-R-Us for tradesmen. I go in to get something specific and always walk out with more than I should.
Great service and selection 👍🏼
I first discovered McFadden Dale Hardware around 1978, in Santa Ana, California. Then when the company I worked for moved to Anaheim, California, there was again a local branch. 10 years ago I moved to Las Vegas, Nevada, I was sure delighted to find yet another Mcfadden Dale branch. consistently stocking the most extensive array of fasteners and tools or materials you will ever need. Industrial supply at its finest.
I went there for sink faucet adapter hardware to interface to my water filter. The oldest gentleman there told me that he wouldnt have any such adapters. Later while trying to determine the thread size and type, I also asked the lady there helping me with the thread and hardware size measurements. She took me right to the faucet-to-filter adapter I needed. Be careful who you ask there for help!
Awful customer service. Nobody should be made to feel dumb by asking very basic questions. Lousy service.
Amazing store
Always pleasant to go to McFadden-Dale sales people are always very friendly and very helpful
You can find everthing you need
Has most everything and then some.
I found exactly what I was looking for at this incredibly jam-packed (yet very organized) hardware store. Their prices are just right and the dudes know where everything is, which is absolutely necessary in the store. Hand tools, nuts and bolts, tubing, welding, automotive, painting and all the one-off professional-grade doodads you could dream of.
I think this store is amazing. I went in for M6x30 shoulder bolts, washers and nylock nuts in order to repair my wifes luggage. Selection of hardware is vast, even if prices are a little high in my humble opinion.
Awesome place they got everything You need. But you have to find it yourself the people on the red shirt there think they are doing you a favor by helping you out. worst customer service ever on their part That shows that have no education .. blue shirts guy are ok I am a old man and this young people suck @ helping . that is ok you guys going to get there too .
Great place to get what you need. Friendly staff. Always helpful. 5 stars😎
A great place to find those one-offs or hard to find items that the larger chains dont carry. Prices are great, and the selection on what they carry is awesome. I will look here first now BEFORE looking at the larger chains!
This is the best place in Las Vegas for specialty hardware. They have just about everything you could ever need. If by some strange chance they do not have what you need, they know where to send you in Las Vegas to find it!
If you need it... trust me Mcfadden-Dale has it in stock. Which is really spooky, because its a mystery how they fit it all in at that one store. I almost went in one day to ask them if they had any warp drives for time travel or any nuclear reactors, but I chickened out... Im positive they will have it and I would be able to afford it! McFadden-Dale for President!!!
Fantastic customer service! I walked in with 2 screws and the rep made sure I got exactly what I needed! He even opened another register and checked me out so I didnt have to wait in line. :)
One of the best hardware stores in the city. You can find anything there and at the best quality.
This has been th hardware store for professionals with what you need to make or install what you want/need.I’ve been using them since they were on like Arbil/Reno. Trop&valley view area they have been here a long time and should stay.Should have been short great store they have what you need one stop.
Always got what we need all the time... Its like a candy store for adults
They always have what i need. Its well organized with easy access parking no matter if you have a trailer or not.
They have just about everything
This is the hardware stores Hardware store! Its worth the drive!I was pissed where the Ace hardware near me closed last year😠. It was handy, but McFadden blows it out of the water. PaydayGabe in Vegas. 👍😎
Great place for the restorer, experimenter, and machinist... Great selection of speciality hardware and small qty metal forms
A hardware store like no other. We have a commercial account with this company since we maintain our own fleet of tour buses and this hardware store makes the job a bit easier and quicker. Youll find items that are not in HD, Lowes or Napas.
Awesome place. Its a one stop shop with everything you need. Truly better then Lowes or home depot!
If you need a wide selection of quality hardware this is the place to go. the place is geared towards professional / trades so its not like Lowes consumer stores. Ive get to leave without what Ive needed.
This place is like a toy store for adults. If you need it they have it. They have never let me down when it comes to hard to find parts.
Always have what I need
I LOCATE so many items from pulleys to elevator bolts love when I find what I wont. Have had great service from employees . Try that at big box stores .
The staff are helpful but they didnt have what I was looking for. I found o rings I needed so at least I didnt waste a trip to store.
The place for nuts and bolts at great prices. Regardless what speciality bolt you need they have it on hand. Stainless hardware too, both in SAE or metric. Also has hardware store items like chain, pipes and tools.
I love the selection. Knowledgeable staff. Like an old school hardware store.
DIYr, maker, contractor, mad scientist! This place is amazing and has everything you need (no kitchen sinks though). Go see spend.
If they dont have it, you dont need it! This is the 2nd best hardware store Ive ever seen in 55 years. Awesome place!!!
If you cant find something specific go to mcfaddendales because it probably thereIf you cant find it there then you dont need it
I have just about anything you can imagine a great place to go for ones or twos of anything knowledgeable staff there to help best hardware store in Vegas
Customer service at the front counter was awesome help me to find what I needed to fix.
Clerk JOR new where all the parts I needed were, spent less time looking for what I needed and more time finishing my job thanks for all your help and support five biggins. Thanks
99% of the time they have what I need. Good process pretty good customer service and a ton of stuff. Until you know the layout ask for help it will save you time hahah!
Told me it would take to weeks to verify my nv EIN and no you can’t have a discount until the account is fully verified, just go to Nevada nut and bolt, what a joke these people are when it comes to a commercial customer
Always has what I need!
You are bound to find what ever it is youre looking for here. Customer service needs to step it up a notch. I stood there waiting for 2 employees to acknowledge me for about 5 mins. They looked at me and then continued their conversation. Once they were done talking i was shown where to find what i was looking for.
Fantastic Store for people who knows what theyre doing a great pro store
Im very disappointed and continue to be disappointed in the customer service that I have received at this store. I was looking for a particular item and tried reaching out to the gentleman behind the counter. They were short, rude, and nasty. I did manage to get a grunt and a direction by pointing (this was the second time I was there and this was the second time its happened) I suspect that if the mindset of the customer service of McFadden doesnt change you will surely see another Circuit City scenario appear before you. In case youre unaware of them, they filed bankruptcy and went out of business, and the number one reason cited was poor feedback and poor customer service. There was also a Las Vegas hardware store with the name of Homebase a direct competitor of Home Depot, and yes they went out of business for the same reason. Just a heads up, Im nobody special, just one of your customers. Im sure this will go to deaf ears and no one will reply back and there be no change and on top of that I will get no pleasure when I see the store close; however I will have the pleasure of saying I told you so. Thank you