Luis and Gisel are great.. They spent time with me detailing each tv. I wasnt sure based on all the different models. I went in to buy 1 ended up with 4 and 2 sound bars. I like the fact there was no pressure to buy.. I would recommend this play to anyone looking for good customer service..
Great service. Great prices. 100% recommend this place.
Gisel and Luis help me ! They have the best customer service and helpful. Be back again thanks
Jiselle thank you for helping me out so much. You helped me with financing and just so patient with me. You and your husband is the best
Gisella was an amazing help to my wife! She sold us a beautiful tv and absolutely loved the way the whole store treated her ! Thank you guys for all your help look forward to doing more buisness in the future!
I went in today, wanting to finance a 70 inch tv . She helped me so much she made sure I left with a tv today not only one but two . She made my day way much better and I really do appreciate her for trying with me and making a customer happy . Lol she deserves a RAISE ! I’m very satisfied with HDTV Outlet !
Great customer service. Gisel was very friendly and answered all my questions about finding the perfect TV for me. Definitely recommend this store to everyone in Las Vegas.
Exceptional prices, exceptional service. They were busy when I came in and they acknowledged that I was there and checked in with me until they could help me. Then they went out of there way to help me find the tv I wanted. If you need a tv this should be your go to place first! Thank you for an awesome shopping experience that didnt tie up my day or end in disappointment!
They gave me a hoodie after we bought some stuff great services and great prices and nice people
Excellent service and very good prices!I highly recommend!
Exceptional service! Giselle, Ricardo and Luis brought their A-Game and gave me the best price! You cannot beat these guys! Come check them out!
A very Thrifty and congenial location on Maryland Parkway ask for Martin hes very friendly and such an accommodating person I bought a 65 in Vizio television its very nice the price was right
So it was all untill i needed my tv to be warranty so here for all future customers the owner sells you extra warranty for 100.00 a year we bought 3 yrs to be told that we had to go through the factory warranty when we were told for the warranty we purchased extra we would just have to bring in our tv and would be swapped out no questions asked, well having issues with sound and when we had our tv installed professionally we had all connections wires new and top of the line went thru all diagnose and found these tvs have this issue of the sound cutting out hooked everthing back up to my old tv and eveything worked great, contacted and was told to bring in my tv but they didnt have my tv so id have to down grade to a smaller size which i wasnt happy about nor didnt want to but what do you do so i agreed to and had my tv professionally removed so i could return it to get a phone call saying there not going to warranty my tv and had to go thru samsung since it was a new tv, now they would refund me the additional money i spent for the extra warranty asked when i was there getting my refund why all the tv boxes were plain beware of this place your not getting new tvs your getting refurbished tvs and owner dont honor his word which is big with me as im a local business owner here in town and value all my customers at any and all cost also tv fell under there 90 day warranty as well and didnt even stand behind that again just beware of this place.
Great Customer Service!! Best Deals Ive seen way cheaper then Walmart and are very upfront and knowledgeable. Will be coming again when I move into my bigger house.
This place is Great!! The Customer service is excellent and the prices are the lowest I could find. Martin and Ricardo are very helpful and knowledgeable. I will be back!!
Good service nice people
Beware of this place.I didnt realize that all they sell is refurbished TVs. I bought one back in January of 2020 and it stopped working 5 months later I took it back and was told by the man who was helping me that if he couldnt get it to work he would replace on the spot, well when he plugged it in it worked again took it home and stopped working again. Took back following day and the only person working said since I didnt pay for 90 day warranty I now get to make payments on a TV that doesnt work. I told her even if I paid for 90 day its past that so why keep saying that to me. They could have taken it back refurbished it and resold it and had a very satisfied customer. I guess I am going to warn as many people as possible about them even if I have to sit outside of store doing it.
I like the place bought some clothes and a board game. Got a TV in a great price. the people their are cool
Hooked me up with some nice moviesVery nice & helpful, got a display on the wishlist now! ♥️
People here are very kind and helpful. They were also knowledgeable and they have really good prices!
Best Tv Place out their! Got a Tv from them and Im glad I did everyone is so helpful and knowledgeable about what they sell. Especially Ricardo!
2nd Tv we purchased from them... amazing service best deals... won’t go anywhere else
Great deals On TVs and if you’re approved for financing walk out with brand new tv with a warranty for 50$
Great Place just purchased a Tv today and Im very satisfied 😌 Their customer Service is Great very knowledgeable about tvs!! Will definitely be coming back for more!!
It’s the customer service for meeee!! I felt welcomed and assisted without pushy sale tactics. Giselle was very informative and helpful every step of the way including helping me pack in my 65” OLED CX into my car! 🥰 I absolutely love the tv. It is flawless! I will never buy a tv from anywhere else now that I’ve found HDTV outlet. Thanks 🙏🏾 ✊🏿
I am sooo happy I found this place ... they have amazing deals abs even better customer service!! I was assisted by Gisel and Luis and they helped me out the entire way!!!
HDTV Outlet has extremely fair deals and they’re upfront when questions are asked which is much appreciated. I left more educated than when I walked in thanks to Ricardo. My wife and I are very happy with our purchase. These guys take care of you for sure.
It’s always in amazing experience when I come here.I always buy all my TVS Here.
This place is awesome i got 77inch lg oled tv Ricardo Giselle and Luis are the best did a great Job helping me...
Great prices great service I will definitely come back again 🙂👍🏻
I came in after seeing so many ads on offer up and Facebook regarding tvs. The deals seemed excellent, until I walked in the store and started asking about the tvs advertised 95% of the tvs they have listed they don’t have in stock even if it was advertised the same day(bait to get you through the door). Secondly every single tv that they did have available either had no stand no remote or a scratch or even a line through the screen ... Horrible!!!!! .... Anyone searching for this outlet and coming around to this review Listen .... Don’t waist your time 100% mis leading I wish I would’ve googled them first.
Good customer service awesome prices will be getting my televisions from here from now on.....
Martin was great Helped us out on 2 TVs for our new home.
Can’t get a hold of this location...the number listed on Google don’t work and Kafene gave me a number that goes unanswered each time I call. Does anyone know if this location is still open for business?
Great place to buy as tv. Great prices!!
Went in for black Friday half of the tvs you would ask for they didnt have. And they would try to make you buy another one of the refurbished tvs lol false advertisement to the max
Great service and very friendly!
My gf broughtvus 2 tvs from here mines is workung fine hers stop working after 3 weeks very dissappointed
If I could give them no stars I would! Don’t even waste your time on this place! They sold us a tv they know wouldn’t work and we went over the warranty with 2 days because of quarantine yet they still refused any kind of exchange or refund. The so called manager Luis refused to talk to us and only communicated through his employees. Clearly no sense of customer service! Absolutely horrible.
They were very helpful in my journey to find an amazing tv. The crew who works there are extremely kool people and was easy to get along with and they were very generous. Will definitely return.
Bait and switch. False advertising. Offered tv for 850 and get there and they tell you it is 2 payments of $850. Scammers
“Bad experience “TV stopped working, Screen turn black and when I went to return it to the store they said it was broken but they press with their fingers while they were connecting it and they broke it.that way they don’t exchange it for another one
Great experience with them, they really work with you on a their refurbished TVs
Awesome place to get your TV. Great customer service!!!
Very good people to work with highly recommend you to come very patient and prices are negotiating.
My curbed Samsung 65 have high in image and yes is refurbished but payments plan help you to get the TV and is you option to shop here just get all attachments you want customer follow up is not great big area to improve
Update! What a rip off, decided to go to another store instead of this one and Im glad I did. Everything I wanted was so-called out of stock here. First it was yeah we will get some in tomorrow, then well, we dont know what we will get in... Tried to upsale me $700 for a used 65 smart tv. They had absolutely nothing they advertised on Facebook, typical bait ads.
Falsely advertised all over their Facebook and offer up pages. Shows lots of products that are not theirs or do not have and the prices advertised are not the actual prices they are the monthly payment prices for their financing
Only gave one star because it is required to rate.What kind of appliance store, so called HD outlet, would sell a 55 inch smart tv for 300.00? And then not honor the 90 day warranty when the tv is returned the same day due to not working??Don’t these vottos know there are laws to protect the consumer from crooks like these. We also have lawyers in the family that happens to be my biological brother.His title is only Assistant Attorney General for now, but he assures me he will put this place we’re it belongs
Great place to get a TV great customer service
Don’t ever buy here there tv’s don’t work there refurbished and won’t work!!
This place is horrible I spent 250 now on two broken TVs with my warranty she gave me another broken tv that dont work so tomorrow Ill be back up there to bring this one back I want my money back
Quick and easy process!
Best Deals
Excellent service, attention and above all quality
Very kind good prices and I will buy again here in this store
I entered this store not knowing what to expect. But I want to say that it was a very good experience, I got the television I wanted and a very good price. And asta gave me a discount on wall mount. I will come again to buy another television oh tablet. Thanks to all very kind and very good customer service. Thank you