David designed my kitchen.Some doors had scratches, space panel needed to be changed 3 times because they couldn’t get it right. Most of the things got replaced or repaired to my satisfaction. They’re 2 things that are still pending, thedishwasher and wall oven, I called and texted David to send someone to fix it and offered to pay for it but he never responded back and on top of that he cancelled my other vanity cabinets and table orders. I tried calling to get another sales person, but no one will call me back. I have no idea what the reason is for ignoring me but this is not right so think twice before using this company !
The staff were kind and courteous. They helped me out when I was in a jiffy.
Jeff Hamm was recommenced to us by our contractor. He was very professional and knowledgeable, as he helped us design our new kitchen. It is a much more open and functional space! The cabinets are gorgeous, beautifully made, impressed by how carefully they were shipped and are so glad we took the leap and used his design. We now have the perfect kitchen for us. Thanks Jeff!
Absolutely have the best designer in the house at Element Cabinet Design! Look for David Gerard! Hes amazing and very creative! We enjoyed working with David and hes very patient and helpful and such a delight to work with. Our kitchen, bathrooms, linen closet and laundry turns out so amazingly beautiful. All thanks to David. We are very grateful to have such an awesome designer who meticulously helped us create a beautiful home. The whole process has been very fun working with David. Hes truly a gem! Keep up the great work and thank you for your brilliant mind in all your masterpieces, David!
Amazing showroom!!!! friendly helpful staff. We are a General Contractor and our customers have been very happy with with Element Cabinet Design. Ask for Nick he has great design ideas and is very reliable. We highly recommend this company. ~ Newton Construction LLC
I HIGHLY recommend Element for their professionalism and quality of work. You won’t find a better designer than Jeff.
Jeff was hired to help me with my remodel, it was an extensive job with a butlers kitchen and main kitchen area. So far Im not impressed, Ill update my review if things changes, but there are several broken promises, shoddy workmanship, and his company is just hiring others to do the install. I cant recommend Element at this time for a cabinet company.Update 11/7/19 - Changing from 1 star to 4 starsJeff has followed thru and addressed my concerns and the finish product Im happy with. I was upset with the way things were handled and time frame, but Jeffs ability to follow thru and deal with frustrated customers is his companies strong point. Im not the easiest customer to deal with, and I push for excellence. My dealings with him have shown me he has years of experience in customer service, and his follow up, even on difficult situations shows me his company will go far if he makes adjustments with communication, initial install quality, and promise keeping.Ill add that my job was not an easy remodel, we had several modifications and multiple parties to deal with (designers, wood workers, contractors and more) Im sure that this job added to his experience and he has modified things that caused the delay and smooth installation.My final review is that he has the right price, and while follow thru with my job for speed and commitments were not perfect, he did finish correctly in the end. Thats a lot more than what can be said for by other companies.
Great people!
Great customer service and excellent product