Great place/Staff..call about an flat tire repair...showed up about 10-15mins in and out Justin C...was Perfect in assisting me...Ill be Back...Thanks..

These guys are fantastic. Very knowledgeable and helpful. Patience on a new level. Was a great experience. Just purchased a new E bike. Came to the right shop.

Wow, what a nice shop! Great feeling here. I had a great experience. From start to finish Ryan took great care of me and my bike. He was super down to earth and made me feel at home. The shop completed a great service on my bike. I’ll be going to them for all of my bike needs. Thanks guys!

They are really great here and have really gone over and above on helping hubby fix his bike quickly. I would score the service area a 5!! I only give it a 4 since we cant find everything we need here and need Amazon, thats it! A bonus is their precious dog thats there :) they even do Saturday morning events!! Great for all stages of riding!

Had them change wheels for me and wanted a 105 cassette. They put in a Tiagra one instead without calling me or anything. Kinda weak.Nice enough folks otherwise.

Pro Cyclery is outstanding in every regard. Like many, I was tempted by online bike dealers. I recently purchased a new road bike from Pro Cyclery and Im so glad I bought local. After test riding several models, the staff helped me make the best choice for me. I was able to purchase a much better bike than what I found online. Expert fitting and setup ensured a great ride. Excellent price as well. Couldnt be more pleased with product and service.

These people really know their bicycles. I have had my e-bike serviced here a few times, and am always happy with their work and prices. A great crew, with lots of knowledge. My new go-to place for bicycle repair and accessories! This will probably be the place I buy my next new bicycle.

Ive rented a road bike from here several times to ride Red Rock Canyon. Nice fleet of bikes and a helpful staff.

My first bad review to some one BUT, I took my sons bike there a month ago for a bike service (general check over) they said fine and went over the counter to see that they have a card board post showing a price over $100 for a tune up bike service.. I asked if hey had a quicker more affordable bike service ... the answer was no then a second employee suddenly came to indicate me that my bike looked like crashed from the front (what was a lye the bike has never been in an accident; he just look at it for a second) and that they were very sorry for not been able to service it at all!My husband was upset but understood me for not falling for the Summerlin OVER PRICE $$$.. we took the bike to a shop at the East side of Las Vegas..they gave us an excellent bike check up for $35.It is up to you what you want to pay.. just advising.

Stopped in on a whim after being in the market for a mountain bike. Found a great bike with a great price. The team there was really helpful, honest about my trade-in, and helped me get the best bike for my needs. Absolutely recommend when in the market for a bike repair or a new bike.

Just picked up my mountain today and Alex P. was great. Very courteous, knowledgeable and went above and beyond. Great customer service on his behalf.

I found the people at Pro Cyclery friendly and very accommodating. I was waited on immediately upon entering the store and was out the door and ready to ride within a few minutes. Making the reservation on line helped to speed the process.

I cannot say enough good things about this place. Bought my first road bike there during the Tour de France sale and I absolutely love it. Shane helped me out so much with all of my elementary questions and really took the time to make sure I was getting the right bike for me. When I went back for my fitting, Jamie took his time to get things right for me. I already have two friends interested in road bikes now and I told them they have to go here!!

Ive been here 5+ times, mostly for small maintenance, but can say theyre the best cycling shop in vegas hands down. Bike shops can be a little snooty and difficult to work with if youre not buying a bike; however, Ive had nothing but legit A+ experiences at pro cyclery. Much appreciated as they done a great job with my mountain and gravel bikes.

New to cycling, I was considering a used bike from a third party and took it in for inspection before I commit and buy it (you know, since I know nothing about bikes)In the store, I met Adam H who not only inspected the bike thoroughly but also gave me great cycling tips. I eventually bought the bike and Adam helped with a tune and a bunch of upgrades. Thank you Adam, I will definitely be back for anything cycle related.

Hey, shout out to David, great customer service and helped me out quickly and sold me exactly what I came in for. I was able to try out the bike and ride it before buying it around the parking lot and on sidewalks. Solid Scott Mountain bike and great quality. Also was given a free Maintnance of $100 first time and some warranties. Legit legit. Shout out to David again. Really good Job. Because of people like this, businesses strive!!! so I bought it and will be coming back. Respect!!

Everyone in there very nice, informative and passionate about bikes. Highly recommended.

The staff here were amazing. Eric and the guys went over my bike and later helped me with a new tire. Being from out of town they guided me where to ride and shared info on group rides.

This was my first time visiting Pro Cyclery and what a wonderful experience. David was awesome!!! He was quite kind and extremely professional. I brought my kids’ bikes in with a couple servicing requests. Not only did he take care of our needs but went above and beyond to ensure that the bikes were safe for the kids, taking care of a handlebar and brake issue that could have resulted in injury. On top of that, the bikes were ready on time with very fair pricing. My children were super excited to receive their bikes in such great shape again. Highly recommended this place!

Rob was awesome. Very knowledgeable and obsessed with the sport. He told me what matters to get started and was great at explaining everything.

My friend and I rented some road bikes here for a couple of days on vacation. My first contact was with David over the phone and he was very enthusiastic and helpful giving us information about their bikes and our options for riding in the area. When we arrived, Shane helped us get the bikes set up and dialed in just right. David provided us with a map and some helpful tips on where to park on our rides out to Red Rock Canyon and River Mountain Loop which were both terrific rides by the way. When we returned a few days late, the check in process was quick and easy. 5 Stars for Pro Cyclery!

Very friendly and professional staff. We were from out of town and they took the time to show us a course to ride. Enjoyed the road bikes that we rented!

Pro Cyclery is a top notch bike shop in Las Vegas. I was on a cycling trip in September, and I had a major issue with my front skewer on my Cervelo R5. I could not get my front wheel off and could not bring the bike back with me on the plane. I was able to drop my bike off at Pro Cyclery, and fly back to Austin without a worry. They were honest, trustworthy, and completely fair on pricing. Their customer service was excellent, and they fixed my issue in a timely manner, and did a fantastic job. I could have been taken advantage of given the situation; but Pro Cyclery took great care of me, and I would recommend anyone to shop there and get their service done! Extremely satisfied customer!

Great service, great prices. Great selection. Go and buy a bike or get service on your bike.

Great place to rent a bike. Located very near the Red Rock canyon which provides a great loop. Service and equipment here couldn’t have been better. They provide pedals and helmets for rentals too. Great place to shop post ride and lots of good eateries within walking distance for the post ride meal. I will definitely rent from them again.

Run by cyclists for cyclists - Cheri and the team at Pro Cyclery really know their onions!I recently travelled to Vegas from the UK on business for a week and had a free day, being a keen cyclist I wanted to experience cycling in the desert - not something you can do in the UK! After a brief internet search I found Pro Cyclery and contacted them via eMail to ask a few questions about bike availability and cycling in the US. I received a response overnight answering all of my questions and a few more that I hadnt thought of! I exchanged a couple more mails before confirming the booking of a new Wilier Zero 7, sent over my bike fitting details and started to look forward to a day in the saddle in the Nevada desert!When I arrived at the shop I was given a very warm welcome by Cheri and the team, they took plenty of time to talk me through a suggested route that used bus and cycle lanes to get into the desert, and then into the local national park. The Wilier was ready and waiting for me as promised, and had been setup to the same dimensions as my own bikes, so was ready to go. The shop is extremely well stocked with plenty of kit, so if you forget anything there is a fair chance you can buy it there.After an initial wrong turn I followed the suggested route for nearly 75 miles, doing two loops of the Red Rock Scenic route (which is highly recommend). The route is a 13 mile one way road through a national park and costs $3 to get in, you’re greeted with a 4 mile climb of circa 6% average followed by a 9 mile gradual descent (with a few fast sections where it’s easy to exceed 45 mph). Take it easy on the descents as if you go on a weekend you might round a bend to find a car at the side of the road taking in the views! Most of the climbing is long and steady with one or two very short ‘kickers’, so the key is to keep it steady and push a steady cadence. Although I went in the end of Jan when there was snow on the higher ground, the sun is still fierce and the air dry so make sure you bring 2 x bottles and put lip balm on, I didn’t and by the end of the day had very cracked lips.The Wilier rode faultlessly, it’s a real climbers bike so is ideal for the local terrain and is a surefooted descender – despite pushing as hard as I could I never felt like I was close to the edge of its abilities. The lightweight frame responds to an out of the saddle blast with a sprightly surge forward and no sign of any flex from the frame, the Dura-Ace setup was silky-smooth even when changing up under pressure on the climbs, the new Dura-Ace requires only the lightest of persuasion to change gear, and the brake modulation is progressive and predictable - just what you need on the dusty roads.Thank you Cheri & co, my day in the desert was the highlight of my week in Vegas - if I find myself in Vegas again I will be sure to drop in again!

Great store to hire a bike from and ride the Red Rock loop. Hope to return and do it again soon!

Pro Cyclery lives up to its name. Very professional bike shop this. Rented a road bike and everything was top notch - from service to the really nice and perfectly tuned bike.Will definitely rent from here again when I am back in Vegas. Wish all bike shops would be this great.

Bill (Ellsworth)This shop is exactly what I was.looking for.Great service work; will be back for all my biking needs!Support the local businesses!T

Premium rental bikes. Excellent service. Professional staff. Riding distance from Red Rock Canyon. Enthusiastic people that work here. Highly recommended. This is my second rental experience.

Love the customer service. Very honest and caring staff. Awesome bikes, visit, you will have a great experience and education on old and new bikes.

Great place with a friendly, knowledgeable and honest staff. Ryan is definitely the guy to talk to

Rented a road bike from here for 2 days. Argon18 Ultegra and also rented a Power Meter as well. Great service, called me a few days early because there was a problem with crank length between the PM and the crank on the bike. Ended up sizing me down to a small bike which had the correct crank length and bike still fit perfectly. The bike was in great shape. Picking up and dropping off was quick. Overall a great experience. This is my new shop when I’m in Vegas

If theyre not too busy, theyll take care of your problem on the spot. This is a professional, high quality bike shop with sales and service people who know what theyre doing. Randy took care of my tire problem ASAP no charge. If you want top quality, this is your best choice in Las Vegas.

During Covid 19 we wanted to take a minute and enjoy the view on the strip so we came across the Pro Cyclery- learned they do rentals and had the most amazing time riding! Thanks

They are Always Very Helpful & they Listen to your needs!! I Recommend these people for All your Bike needs. Thanks, Jason

This was the second time renting a road bike from Pro Cyclery. They had the bike waiting for me ready to go when I arrived. A quick fitting and I was on my way. Great, friendly service! Highly recommend.

My wife and I are serious riders and rented bikes yesterday to do the Redrock loop. Shane was awesome and took the time to setup the bikes to our specs and make sure they were comfortable. Very helpful and congenial. Bikes were excellent and top of the line for rentals...carbon, disc brakes, quality wheels, etc. All made for a nice ride and we would highly recommend their services.

I panicked as our favorite recumbent tricycles each had a flat because we ran over some thorns😢 We ride them like 5-6 miles daily and it provides so much peace which we all need during these challenging times. I called multiple repair shops and they were closed or 1 to weeks out for repairs. To some it may not be a big deal but for me my stress levels are extremely high right now due to my mom who battling cancer again and this time it’s stage 4 and we have 3 family members that has/had COVID-19. Unbeknown to me the owner took my call and she figured out how to service her customers while adhering to the social distancing guidelines. She along with the staff were so genuinely kind and professional. They were able to fix our tires and gained us as customers who live about 30 mins away. Lol she even offered us water. Their pricing is very fair as well.

Seems like a nice place. The bikes are high end so dont expect cheap prices. Friendly staff

Got a few mountain bike tires installed very professional a very knowledgeable staff

The staff is friendly and generous when answering questions.

No inventory. Manager or owner very rude. Will shop at other atores where my business is appreciated.

Simply fantastic. Knowledgeable, priced well, communicated how much and how long, and even found a minor repair that needed doing and fixed that one for free. Ron was awesome but so were the other employees.

This shop is awesome! As a woman, going into new bike shops has sadly been hit or miss for me, and as an out-of-towner, I didnt know what to expect from Pro Cyclery. They were extremely friendly and helped me out very quickly. During my 1 week stay in Las Vegas, I ended up coming here three times. I definitely recommend their shop ride on Saturday mornings. They will take good care of you!

Great shop. Came in from out of state for a race, had a great bike fitted for me and ready to roll. Would def be back, Great people here.

Dave and entire staff were professional & prompt. Had the bike setup & pedals I needed and helped with a tire repair on the fly. Made riding Red Rock Canyon an awesome experience.

Easy to use website! I appreciate the ability to specify many pedal options and rent a helmet to cut down on bringing those items!

Excellent bike shop. Significant advances since my last bike purchase. Staff was super helpful. Ultimately purchased a Specialized bike. Would highly recommend this shop especially compared to the others in town I visited.

You’ll love this place! Shane and Eric are simply the best. They don’t try to just sell and upsale, they treat you like friends, trying to make good decisions based on your needs. A rare feeling these days. A new rider, or hardcore will be well taken care of here. Thanks everyone there, even Penny!

Excellent Rental road bikes, set them up quickly with our pedals and dimensions and helped with the routes. Great friendly staff.

Had a great experience renting two road bikes from here on a short trip to Las Vegas recently. Staff all knew what they were doing and couldn’t have been more helpful in setting us up and then giving us recommendations on the best rides. The Red Rock Canyone loop was awesome. Will definitely come back. Thanks

Very helpful and friendly, helped me with a new tube for the kids bikes.

Very good bike and service for my return bike rental - my second and will repeat if I am in the area again - which I might be!

Eric and David are great. Every time I’ve gone in there and dealt with them it has been a good experience. But I’ve had a bad experience every time with Shane. That guy is very rude. I have stopped shopping there because of how they allow their staff to treat customers. A friend of mine and I were out on our lunch break one day and decided to go look at some bike stuff. As we were browsing one of sales person approached us to see if they can help us find something. We kindly replied “we are just looking around” which is what we do to put together a mental shopping list for the future. Then Shane yelled out from around the corner “those guys don’t ever buy anything”. As we get ready to leave the store my friend starts talking shop with Shane and Shane proceeds to trash talk my friends bike. Saying things about his cannondale lefty about how poor the brakes are and how strange it handles. Which would have been fine to get his opinion on it but the way he delivered it almost seems like he was trash talking his bike and my friend took offense on the subject. Prior to buying a bike there. They were very friendly. As soon as the purchase was made their attitude towards us change as if they got what they needed and they were done. It’s truly sad because their is the only Yeti dealer in town and I’ve been thinking about picking one up. Now I’m either going to just order the bike online and save money cutting out the middle man or drive to another state to pick up a bike. I’ve been going to Mcghies, Las Vegas culvert, and giant for bike related purchases now. This store has left me a bad taste in my mouth because of Shane and I’m not going back there anymore. I’ve met a handful of people also who have had similar experiences and it’s crazy how this is how they run their business.

They were very efficient and the bike was great. Allowed me to get out of the city and into the desert. Much appreciated Pro Cyclery!

Totally outstanding experience from start to finish: wildly knowledgeable and friendly staff, great selection of high-quality bikes and accessories, and zero high-pressure tactics or attempts to upsell. Listened to what I wanted, helped me focus on what I really needed, and guided me to the right selection for me. Reasonable prices, too, for the excellent products. Highly recommended.

Great place! Good price. The staff was just sooo nice! David was particularly nice and helpful. I had brought my pedals and forgot them when I left and they arranged to mail them back to me in Canada. I definitely recommend the place. Cheers!

Friendly knowledgeable staff. No hard sell. Best mechanics in town. I have been riding in Vegas for almost 50 years and I have never found a better shop. They may not be the biggest bike store or have the largest inventory, but they have the best people who love what they do and care about every customer.

This is the only shop Ill use when I am in Vegas!! Rented a road bike for a day to take in Red Rock Canyon (epic ride!!) and had a great experience. I brought my shoes and they squared me a way with pedals, helmet, and a really nice carbon fiber road bike for a very decent price.The people who work there were very helpful and down to earth. I rode from their shop and they let me leave some gear there during the ride.Thanks!!.

So I have been bringing my yeti here for the past two years for service. They have done a wonderful job except for the last time. I run a 2x and did an entire drivetrain replacement but the small chainring was put on backwards. Front wasn’t shifting like it should so I took the cranks off myself and flipped the chainring, there is clearly a recess for the head of the bolt on one side. Must have been a newer mechanic wrenching on it that day. Other than that I have been extremely pleased with the pivot services and infinity link service. I will still continue to shop here.

The staff was very friendly and helpful. The bikes we rented worked well and we had a great ride.

Wonderful customer service, thorough, friendly just an overall good nice professional bunch. Highly recommend them.

Solid Shop....I was in town for a couple weeks from Seattle and needed to pick up a few things as well as get the scoop on good local road rides... I tried three other shops (very short visits) before these guys. They are obvious enthusiasts and enjoy what they do, but lack the arrogance that is far to common in cycling. I picked up some cold weather gear, had one of the mechanics dial in the derailleurs on my bike (bike has never run smoother) and got some tips on rides.Thanks!

Walked in one time and wasn’t really greeted. However I gave feedback to the manager Leilani and she was very kind and helpful. Also another gentlemen did try to assist. Don’t know his name but he’s a gentlemen with glasses and an arm tattoo. They do have good selections on bike and other triathlon equipment.

I used to take my bike there and get good results. Until last week, I did not realize they were under new ownership. You can definitely tell that the new owners are riding on the reputation of the old owners. It feels like youre at a car dealership when you take your bike there for repairs. The mechanic actually gave me a dirty look when I approached the repair area and looked around the store for his employee who greeted me. I told him that I needed my rear derailleur adjusted. He said he would be glad to get me up and running, but that all of the mechanics were busy with other bikes. When I told him that I could leave my bike, he put a chain measure on my chain and told me that I needed a new chain, and that it actually cost 15 dollars to install the chain, but since I was buying it from them they would install it free and adjust my derailleur. The next day they call me and tell me that my new chain is installed. They didnt even touch the derailleur, so now Im out $50.00, but supposedly, I have a new chain. I definitely will not go there again.

Very friendly staff that helped me get a bike rental. Best pricing in Vegas!

This is the best bike shop in Vegas!!! Attention to the client is amazing. I bought my first wms Norco MT bike at this shop, David T. went over all of the specs and took the time to compare multiple bikes that would be a good match for me. I also had the pleasure of meeting the owner he went into even more detail and set my bike up based on my height and weight. I am soooo happy we found this place. You can tell the people at this shop love the sport. Thank you again! Will deff be back for some gear.

Total novice, as in, never owned a road bike or ridden one. Got signed up for a half-ironman (yikes). Went in, had no idea what to ask for or expect other than some bullet points provided by an avid cyclist friend. She recommended this shop. Jayme was helpful, informative, friendly, zero pressure to buy anything. In fact, he said plenty of things like, you dont need to spend that much when youre just starting out, maybe try this one instead, this is all you need. Took the bike out for its maiden voyage and immediately noticed things Jayme had told me like, a stiffer frame helps momentum transfer to the road. Overall, pretty much a perfect experience. About four people on the staff invited me to come ride with them Saturday mornings at different times during the experience. Absolutely top shelf place to get a bike in my inexperienced opinion. They could not have been more friendly or accommodating.

I’m from out of town and called about a quick derailer adjustment. Went in and was blown away by the awesome customer service and attention me and my bike were given. Eric B was amazing to work with! Wish I could transplant this bike shop to my home state!

I have known and worked with the owners of ProCyclery for more than twenty five years. They are honest and trustworthy. There is never a doubt when working with them. Mike and his team know the cycling world as well as anyone and their service and support are outstanding. I wish I had the same level of confidence in other places I shop!

Rented 3 mountainbikes here to go riding on trails right outside town. In 20 minutes from the store, you hit the trials and they are awesome. Trails are interlinked and you can ride for hours in the rocky desert right next to Red Rock Canyon. Pro Cyclery provided us with top quality bikes and great service.

Absolutely amazing. I dont know where to begin, but heres the short version: I just had a bike fit from J, the mechanic at Pro Cyclery. Before the bike fit, I simply wasnt comfortable on the bike, and riding was more work than fun. My hands hurt, my butt hurt, and I was slow. After the fit, I feel balanced, comfortable, efficient and fast. And this feeling translated into real numbers: I just added a full 2.4 mph average speed onto my best time on the Anthem loop. I felt THAT good and pedaled THAT much more efficiently. I now feel like the bike and I are two components of one machine. J is part engineer, part artist, and part magician.Here are some details: He devoted a full two hours to measuring, observing, assessing, adjusting, watching... tweaking here and there and going through the process over again to make sure the fit was comprehensive and that every adjustment worked with the others. He adjusted EVERYTHING on the bike -- seat height, tilt, and fore-aft position, handlebar height, stem length, brake position on the bar, bar tilt/rotation -- everything -- and not just once. He ensured that all of the adjustments complemented each other. He tried different seat posts, stems, and stack heights. He didnt pressure me to buy anything, and guaranteed the fit. I was as impressed by his personable disposition and lack of arrogance as I was with his skill and competence.The rest of the staff is just as friendly, personable, and competent. The first time I visited the store, I was warmly greeted and treated like I was a friend, not a sales prospect. I didnt buy anything, but still felt welcome. The second time I visited, I was loaned a seat and told to try as many as it would take to find one that worked, with no pressure to buy. The third time I got a fantastic tune-up and a bike fit at an excellent price, so I know that the stellar customer service isnt just an act.Bottom line: These are wonderful, honest, competent folks who are passionate about cycling.

Staff were wonderful and helped me. Bike rental was good quality. Provided flat tire and helmet included. I didnt worry about bringing mine from east coast. In addition, staff would give you a map. Very good service!

The best bike shop and mechanic in Las Vegas. Great experience here every time. Needed new BB for my Cervelo on day 1 of an 8 day trip to Las Vegas. Rode my bike in and it was replaced on the spot. I was so grateful. Saved my whole vacation. Shane and Leilani are so helpful and knowledgeable.

Wonderful experience! Bike I reserved online for rent was waiting for me when I arrived, even though I was 20 minutes early. David took his time adjusting the bike, showing me route & explaining bike/bus lanes. Never did he make me feel rushed, even when asking 4 times to adjust seat higher. The hybrid was an amazing bike, in top performance shape and amazing light for a hybrid. Upon return 2 days later I was met immediately by Lailanie who asked how my rides were and did the bike perform ok. Return took allnof 5 minutes and Lailanie gave an excellent recommendation for lunch too! Thank you, David and Lailanie, for an all around positive experience.

Great Experience, beautiful ride! Allowed us to change our rentals to the following day due to poor weather. We’ll be back!

Awesome bike store. They are honest and helpful, plus they sell the best import brands out there. Eric is very knowledgeable and is obviously very passionate about his trade. Highly recommend

I wanted to share the customer service this company provided. I had shopped here a couple of times but this last experience put them over the top as my #1 bike shop. I came in with a brake system that I needed the cable lengthened late in the day Friday before the holiday weekend. These guys (my apologies for not grabbing names but they will know who they are) completely went out of their way to replace the cable, bleed it so I can ride on Saturday. This to me is what it takes to earn lifetime customers like myself and could not thank them enough for this service level. Thank you both again for making my Saturday ride epic and look forward to seeing you soon.

This is a GREAT bike shop. Ive used 5 in the Vegas area and Pro Cyclery is the best.They were super friendly, super helpful, super professional. Prices were reasonable.

I would like to start by thanking everyone that has helped me out in the store. The whole staff is by far one of the best and easiest to work with. They make sure they go out of there way no matter how much experience you have just to see you have the right product. I am a new rider to the sport and loved how they treated me as if I had been a valued customer for years. I was very torn about two specific road bike models and size.They showed me the differences and proper fit so I would be truly happy about my purchase.The service department/sales is one of the most knowledgeable in fitting and bike maintenance, they take the time to make sure your bike fits your every needs. If you are looking for a great bike store in Las Vegas I cant recommend Procyclery enough they will have my business for sure.

Pro Cyclery has been in town for a long time. I just took a bike in for major repairs and I was greeted by an amazing staff. The shop is under new ownership and they really have it dialed in. I did not wait at all for a staff member to take a look at my bike. Even though I aquired my parts elsewhere they made me feel the same as if I had bought everything from them. Eric the mechanic knows bikes too. He actually came out and looked everything over before I left the bike. I was able to explain my unique repair much better than just dropping it off. I would recommend Pro Cyclery to any of my friends.

Justin, Eric and Shane at Pro Cyclery saved my day, and trip. Seriously good guys; they fixed my issue in 20 min and told us where the good trails are located.Beautiful shop run by people who loves bikes and the people who ride. Thanks guys!

This was a pleasant experience, the sales man treated us like professional bicyclists and we ended up buying 2 bikes, shorts and helmets + a pump. Very professional and every bike shop should follow their motto. Our sales man was David and his passion for bikes is what really made our experience stand out compared to other bike shops, thank you David.

Rented a bike from them and explored the hills around Vegas. Very friendly staff provided lots of recommendations and support. Although the road bike had 105 components only it was of good quality and did what it had to do. Pricing seems to be OK-ish in the Vegas context. There are other way more expensive stores. So overall very good experience.

Absolutely fantastic service. Called here several times for various reasons whilst on holiday and all the staff couldnt do enough to help. Highly recommended!!

Absolutely fantastic bike shop- the new location is first rate, as is the staff. They recently helped me with something other shops wanted to charge for- and did it just to help. This is a place where you can trust the folks, and where they are most interested in helping you. I have no connection to Pro Cyclery, but I recommend it like my sister owns it. I wouldnt go anywhere else.

I sat inside this shop for 20 minutes (I was the only customer in the shop) and never had 1 person ask if I needed any assistance. Actually it was more like they were avoiding me. After 20 minutes I just left and went to another bike store up the street and had a great experience. I wont be wasting my time in this store again.

Very disappointing and very offended. I went by this place yesterday looking for some stem spacers. In talking with one of the people and trying to explain a little home made thumb measuring, I reached to the back of one of the display bikes near the front door in an attempt to give a bit of a perspective a measurement. This guy pushed my hand aside like as if I was a child reaching for a breakable. I paused in dismay for a second, and then asked this guy Did you just push my hand away as if I was a child? He turned and said yes. I was instantly very put off that an employee would touch me much less push my hand away. He then preceded to try and give and excuse as to why he thought that was appropriate. I gathered my family and we left the store all the while this guy continued to try and excuse away his actions. What a shame, my employees would never do that to an individual/ customer. The best thing this guy could have done was listen to whatever nonsense I was spurting from my lips and then possible help me with my questions. I am guessing my lack of cool guy bike lingo may have been a reason he was not understanding my explanation. This store is very expensive in terms of cycling equipment, knowing this my intention was to pay whatever the cost as I figured these were the guys that knew how to solve my issue with raising my stem height. Sadly I shall never step foot in this store again and I shall never utter the name of the store to anyone even when talking bikes with my fellow riders. Very poor customer service.

I was in Las Vegas for a few days and wanted to ride the Red Rock scenic loop. Pro Cyclery delivered a very nice road bike to my hotel according to my specifications (pedals, garmin mount, etc), did a basic fitting in the hotel lobby and recommended cycling routes. All in all, perfect service, perfect bike and perfect ride!

Rented a MTB for the day and had a great experience. All went smooth and the bike was great. Staff was super and helpful, and I plan to go back.

Top notch crew. We purchased a new bike as well as fitting services. The staff is on point and very thorough and knowledgeable. I highly recommend the experience.

If you are into cycling this is the place to go in the Las Vegas area. Great service all around.

How great that this small business is helping our local economy.How terrible a brat would complain publicly about a store where people are just trying to make a living selling things at a price that keeps the lights on.

Best knowlegeable friendly staffs! Things have improved significantly since the new owner took over a couple years ago. Hands down best mechanics in town, esp. if u have campy!

Brought in an old Schwinn, the service people were very nice. Told me I needed to go to Bike World. Thanks for the advice and for being so nice. I will tell everyone about you. Thanks, again.

Very helpful and knowledgeable. Had a good experience here. Special kudos to the girls that make most things happen here, and to the mechanic who helped me out. 🤙🏽

Adding to my brothers earlier post, the staff was terrific for our MS Ride in November. I ended up with the wrong set of pedals for my shoes. (Which was completely my fault.) The staff and another volunteer went back to the bike shop to get the pedals I needed and met me out on the course to switch them out. And since they were at the event, they offered to take our bikes back to the shop after the ride so we didnt have to find a cab. Great staff and great service!In RE: The guy riding in the jean shorts... I didnt see this with my own eyes, but I heard he took all his power bars, gels, shots, etc. and even his lunch and gave it out to all the homeless people on the strip. What a guy!

Great shop that has a good variety of most anything you need for cycling. Friendly staff who genuinely want you to have a good experience at the shop. Solid repair team.

Excellent customer care. Always ready to meet the needs of customers. Variety of good products in stock, good price and excellent service. Can ship from Las Vegas to any place in USA. They are reliable. Anytihing you need, ask for Lelani. She will answer.