Very helpful staff. I was grateful they werent pushy because I am very indecisive. Gave me a quick tour of the bike to make sure I understood what I was buying. I worked mainly with Brett and then a guy who was brand new and very friendly helped me fit into the car.

Great place to buy a bike! I just moved into the area and after doing a bunch of calls to other bike stores I found that going straight to the source is the best solution. I was able to get my dream mt bike and road bike here for about 2k cheaper than all the other stores in Summerlin.

Great staff! Tim assisted with putting together a bike we had started. Walked in and out in 20 min. We will definitely be back!

Friendly knowledgeable staff and a great selection of bikes and related products at two convenient locations. Giant Las Vegas is the valleys premier bicycle enthusiasts bike shop. Thanks again

New to vegas so was happy to find a bike shop within 2 miles of my home. Had a minor fix-it to be done, one I could have done myself but figured this would be a good 1st impression test. Well the 1st ride and the 3 following I knew something was wrong as something was rubbing somewhere that shouldnt be rubbing but not bad enough to stop riding. 3 weeks later I felt my back tire was loose and sure enough the thru axel hadnt been tightened properly, I knew it was Giants doing since the back tire needed to be off for my original fix. I still have the rubbing noise and will soon take it to Las Vesgas cycle to have them fix it correctly.1 small fix from Giant and 2 mistakes. Shoddy workmanship I dont need. Will still buy small things if needed but only because they are so close.knew s

Ive been in here a few times, and I have to say no matter if I was spending hundreds of dollars thousands of dollars or $4, they always treated me the same and go above and beyond to take care of you, I even witnessed it with other people walking through the door, its really impressive, love how they do business.

They were great Daniel was very helpful as well as the other gentleman I will continue to shop there

Great local bike shop! Thanks to Dan plus the others on staff.

I received exceptional customer service today! I purchased my first pair of cycle shoes on Amonzon with the wrong cleats. I then bought the right cleats but wasnt sure if I did. Call the store and was advised to bring my products in. Barry was nice enough to install my cleats and assured my new cycle experience was now on the right track. I appreciate a pleasant conversation during the pandemic made me feel human again! Looking forward to my routine check ups!

These guys are great. If I were buying a new bike, I’d buy it here. Always there to help out and they don’t nickel and dime, and they’re generous with their time and attention. Thanks!!!

Barry took the time to make sure I purchased the correct bike for me, instead of just trying to make a sale. During our initial consultation over the phone, he asked what type of riding I was planning on doing, and what area of town and the terrain type. I told him where I lived, and where I like to go off road, he said he knew exactly where I was. He asked my riding style, and after finding out I was an evening and weekend warrior, and just now getting back into MTB after an approximate 10 year break, he made a suggestion that fit. Once we spoke, he understood that I would probably eventually graduate up to perhaps being a more hardcore rider, but suggested I purchase a bike at the correct price point for now, just to make sure I really take to MTB again and enjoy it. He advised he would call when the bike that we agreed upon arrived at his store (I was skeptical at the time to be honest). Out of the blue, he called me a couple of weeks later and advised that the bike arrived quicker that his computer originally indicated, due to the pandemic backlogs across the country. When I picked it up, he properly fit it to my tall frame, and was honest about not needing to purchase any of the additional equipment (clip shoes, upgraded pedals, etc.), and told me to just go out and enjoy myself, which I have been ever since. He has a loyal customer in me.

For a first time bike buyer (Escape 3 Comfort), it was disappointing. I did pick up instore. They didnt contact me to pick up bike. I had to follow-up on it and when I called they said it was almost done and would call me when assembly was done. Well next day came they didnt call. I called mid afternoon and what do you know bike was already finished. I went to pick it up, arrived, store wasnt busy. But really didnt feel the customer service for a place where it is very important to have. Going have to try a different bike store and maybe the experience will be better. I dont know maybe because the bike I bought wasnt in the expensive range.... but to me $500+ for a bike is alot.

I purchased a Giant road bike from Barry and the gang back in late April. By far the best choice I made, very supportive and they were knowledgeable in areas where I needed help. They fit my bike to me and showed me some tricks. All of the guys at Giant are fantastic individuals. They were helpful but not pushy, I am grateful for Barry and his team to help me find a better way to exercise.

My new favorite bike shop. Great customer service, excellent turnaround time, and cares about the community!

Scam artists. Do not shop here.

This is the place that you want to go to get a bike or repair one that you already have. They take the time to listen, make great suggestions and really understand your needs. Barry was fantastic in guiding me to the bike that I needed to get back into riding.

Very friendly, helpful and knowledgeable. Unlike management at Bike World on Rainbow ave. Only want to get customers out of store. 40 minutes before closing.Giant services were great.

Great people and very knowledgeable. I own a Giant defy advanced. Flew in and rented the same model bike for a ride this weekend.

I was excited to find a bike shop so close to my home but soon discovered the customer service is horrible. The guy who assisted me on numerous occasions (I think his name is Paul) is snobby and I get the feeling he likes to play favorites and doesn’t treat certain customers with respect. I never felt welcome in there. The last time I was there, I got my chain installed and my crank set fixed (this took almost two weeks to do). I went biking immediately after picking it up and my left crank fell completely off while speeding down a hill. I will not support this location any longer.

Easily one of the most expensive bike shops Ive been too, but they do have alot of high quality and specific equipment that youd be hard to find anywhere else

Awesome place to check out new bikes and gear. The techs are super nice and a great place to keep your old bike running.

Wonderful experience! Paul was very helpful, professional, and knowledgeable. Barry was also great! Excited to ride my mountain and road bike now that they’re working again. Thank you for being so quick to fix my gear!

Friendly service. Easy to work with. Always trying to accommodate the client. Have been a customer for over 2 years and feel confident about staying as such.

1st time at that location. Joseph can up and said hi Debbie. Wow he sold me my bike at a different store 3 years ago and still remember me. Thats incredible.

Amazing support and service!! Joseph answered all of my questions, made a few clever jokes to brighten up my day, and helped me get back on my wheels. I never new what a great shop was just up the road from me. Definitely coming back if I need anything for my sweet fixie, Betsy! :)

Joseph is a scam artist, buyer beware!

These people are thieves. The stories you hear about Las Vegas scams come true here with these clowns. Never shop here again.

These guys were awesome. Called ahead to verify they had sizes in the Las Vegas jersey for my wife and I, as soon as I walked in the store the next day, the gentleman yelled out “Columbus!” to welcome us. Very friendly staff and even gave some vacation tips for our last day in Vegas. Will definitely be back our next trip.

Paul was exceptional! He helped me with all my questions and needs. Very nice person! Thanks Paul!

Joeseph took care of me and I highly recommend this place! Joeseph totally empathized with my situation even though I wasn’t the best costumer he went over and above for me and I commend him for that! Highly recommend!

Great place for your bicycle needs! Ryan is an excellent technician with perfect customer service.

Came in to do a quick fix to my chain

I find other bike shops to be pressuring on selling a bike. Barry was very knowledgeable and understanding. I look forward to purchasing my next bike here.

Minorities are not welcome. Consider purchasing from a reputable brand Instead.

I didn’t buy a bike when I visited because they were out of enduro bikes and weren’t renting due to backlog of maintenance work, but the sales rep was very friendly and went out of his way to make sure I test out their trail bike, I’ll make sure to rent an enduro whenever rentals are available again.

Cant say enough about Giant LV... the owner is almost always there and is always willing to help in whatever way he can. The techs are great, helpful, patient. They care about their customers experience... youre not just another number and they take the time to get to know you and your goals. I got a bike there a few months back and the service has been amazing... free warranty tunes for a year, and Im there all the time... cant beat that. Thanks Giant LV!

Always have a positive experience at this shop.

This place is great! They are very knowledgeable and helped me out with my bike.

Great service and great people. Easy to work with and really knowledgeable

Every time Im in a pinch these guys always help me out, great service and great inventory

This is a bike store staffed by experts. Top notch gear and top notch work.

Barry was helpful and patient with me learning about CO2 & inflators, and the prices seemed reasonable.

Got our bikes here. Barry and Paul are great..

Friendly, Fresh

Friendly, knowledgeable and reasonably priced. I didnt buy my bike there but theyre happy to help.

Greatest bicycle store ever!

Knowledgeable staff and a great store environment. My new home for Giant purchases!

Great service!

They friendly and knowledgeable

Very helpful and knowledgeable!

Great bike place.

Great service