Highly recommend Lexus of Las Vegas!! Hands down the BEST dealership in all of Las Vegas!Love how Beautiful, and Clean the show room remains.We are greeted with a smile every time we visit. Customer care is OUTSTANDING!5 Star service delivered from Eric in service and Prirak in sales. Thank You!We appreciate you. This is why we are a Lexus family. :)
Service was fine but took a while. Getting in and out in the service line is a pain. Still missing a lot of customers amenities they had before covid
Excellent experience starting with my first phone conversation with Jon. He located the car we wanted and helped make it a memorable experience for my wife. Sales, finance and follow up have been amazing and confirm our decision to sell our BMW and buy our first Lexus. Thank you
I went over to the Lexus dealership on a Sunday to come to find that they were closed. When I was there, I noticed a gentleman in the parking lot so I went over to ask them when they opened. He, very kindly, gave me his business card and told me to come back tomorrow so that they could take care of me. His name was Lee Butler, who happened to be the general manager. The next day I went back and met with Jay Gentry. Jay was extremely knowledgeable and helpful. He showed genuine care and patience with me as I was trying to get my things in order since I just moved here from California. While we took a car for a drive, he heled me become comfortable with all of the fancy gadgets that the car had to offer. When I decide to purchase the car, the financing department was also so quick and helpful. The entire staff that I worked with were very personable and kind. They even went out and grabbed my Postmates order for me (I was starving by the time I got to the financing department due to lack of planning on my part lol). The next day, I even went back to the dealership to ask how to use other functions on the car and Jay was there happy to help me out. I am so happy with the ES 350 that I got and would definitely recommend this dealership to other people. The was the first time that I have been at a dealership were everything ran smoothly and I felt comfortable. If you are in the market to purchase a Lexus, this is the place to go!
The best service In Las Vegas. Chris was determined to find me a car that met mt expectations and financial needs . He went above and beyond to get me the best deal and the best car possible . He did not give up or tried to change my mind in the car I wanted by offering or suggesting a smaller /older car . This guy made sure I walked out of the dealership THE SAME day with the car I wanted . Thank you so Much Chris for such an outstanding service !! ⭐️⭐️⭐️⭐️⭐️
Amazing experience from the moment we walked in and out of the Lexus of Sahara. Friendly and knowledgeable staff, they made buying a car a walk in the park. We like to thank Rachel and Lee for all of their help 👍❤️
I am so pleased with my experience at Lexis of Las Vegas. Jay Gentry and all the folks there were helpful and patient with all my questions. And then Jay came to my house the next day after I got my car to go over all the features with me! Lexus service is great, but Lexus of Las Vegas goes above and beyond.
Johnny is an excellent salesman and made my buying experience with Lexus a pleasant one!!Keep up your great customer service 🙏
I visited Lexus of Las Vegas to view a pre-owned vehicle, and was met by sales associate Bryce. Ultimately the vehicle was not the right fit for my family and me, but Bryce was great to work with. He was professional, polite, and not pushy in any way. Lexus also allows a 24 hour hold for a fully refundable deposit -- while others offer this, many are not 100% refundable. That process was smooth, although I did have to go back in person to get the refund versus just doing it over the phone. I cant speak for the entire car buying process at Lexus, but if you work with Bryce I think you will be impressed.
Hands down the best Company in the car selling business. Friendly Family Staff that make car buying a celebration. I will always drive a Lexus because of the dependability and the staff at Lexus of Las Vegas. The building is well maintained during this pandemic which makes the customers feel at home.I really appreciate the quality of service and the warm welcome that me and my wife receive each and every time we enter the building. Starting with the staff outside that greet us for service down to each and every person that we pass by in the building. Purchasing a car from Lexus of Las Vegas is a celebration that we look forward to every single purchase. Thanks Lexus of Las Vegas!Lorenzo
Susan and Scott are great. Treated my husband and myself like gold. They both stayed late to ensure we were taken care of. Thanks. I love my Lexus!!
I have been to Lexus of Las Vegas for two different cars three times in the last two weeks. I am always satisfied with not only the service but the amount of communication regarding my vehicle. It is top notch. I know I am getting a quality parts and good advice. I do however miss the cookies! :)
From the moment I walked in the door at Lexus of Las Vegas and was greeted by Krystal Reyes, salesperson, I was treated like a most valued customer. The courteous, friendly professionalism made the entire auto leasing process a very pleasant experience. Dominic, the finance man, was also very helpful and professional. I highly recommend Lexus of Las Vegas.
Great experience with Johnny and Sungmin! Getting a car is always a little stressful, but they were patient, answered all my questions and made me feel at home. Second car I get from Johnny, he is knowledgeable and presents all options so you make the right choice for you. Ana and Bill were so helpful with getting me into the car of my dreams. Thank you to your awesome team!
Our sales representative was knowledgeable and responsive. He introduced us to the cars available and provided any answers to questions posed.The car appears to be excellent.
What an experience! The saws floor is beautiful. Jason is a fantastic sales person - knowledgeable, personable and patient. The finance team instantly makes you feel secure and consistently keeps you informed. I’m glad I took the time and that Jason was willing to share his time and knowledge. I couldn’t be happier with my choice to join the Lexus family.
Lexus of Las Vegas goes above and beyond to deliver exceptional customer service. Compared to other dealerships I feel my overall experience each time we have shopped around and purchased a car here has been fantastic. In addition, most of the employees have been there for years so it says a lot about the company. I definitely recommend Lexus of Las Vegas.
This was our Fifth time purchasing a vehicle from Lexus of Las Vegas. As usual the experience absolutely fantastic. I mean it just gets better every time buy here. My wife was completely blown away. At this point, Lexus of Las Vegas is my family. They have the best team in the city hands down. Special thanks to JP for going out of his way to get the deal approved. It was great to see the entire team. This visit it was my wifes turn. Ill be back next year for my LS!!
Everyone is really friendly & helpfu, even the staff that wasnt helping us. But Jason Gil, Phillip Wong & Jason Park are the 3 that helped us tremendously. I would definitely recommend going to Lexus of LV!! Thank you gentlemen!
One of the easiest and efficient services I’ve ever had. Everyone is very helpful and friendly. They went above and beyond on their service. Hands down to Lexus of las vegas. My husband and I were so pleased with the experience of their service.
I felt appreciated and cared for. Vince Camino is the reason I feel and felt this way. He is so kind, concerned and knowledgeable. He is an asset to the Lexus Family.
We purchased a new vehicle from Jon Tam and the experience was beyond excellent. From the first inquiry all the way through the entire process Jon was awesome. Everybody we worked with at the dealership was polite and helpful. We came in 30 minutes before close and there was no issue at all with several people having to stay late to finish the whole process.I highly recommend visiting Lexus of Las Vegas to purchase a vehicle. The customer service experience here is on another level from any other dealership I have been in. I also own a 3 letter German brand vehicle and it is like night and day.I will definitely be back to purchase more vehicles in the future.
I recently purchased my first Lexus here and I was completely taken back with the exceptional customer service I received. From beginning to end all of my needs were met by Jay Galarza and the rest of the staff. I was immediately greeted upon arrival and never felt any pressure from anyone there. This dealership is nothing like any other one I’ve dealt with before. Their professionalism made this experience even much more memorable. I highly recommend them to all my friends and family. Jay was outstanding and very knowledgeable. Thank you for making my first Lexus purchase such an amazing experience.
Great customer service from our Salesman Chris. Very professional and extremely customer oriented.
This is my first Lexus and it’s used so I wanted to do the inspection recommended when you buy a better car. So I went to the dealership on Sahara- Lexus of Las Vegas, they were very through. I new there was work to be done and they itemized and priced it all out. They gave me a ride home while it was being looked at and picked me up to bring me back when they were finished. Very nice people. I found the parts department and they had a 2007 brand new car manual! I bought it. :) The gentleman told me that was the only one. It was waiting for me! Ha! The inspection wasn’t expensive. I highly recommend it. Lexus of Las Vegas is also a beautiful dealership - you’ll fall in love with the showroom.
The Lexus personnel truly live up to the name. Professional, Courteous, and Excellent service. As a previous Lexus owner from Illinois the same level and quality service speaks volume for the type of car we are buying. Thank you Bryce Lawson and Scott Soulliere for your Excellent service.
One of the easiest and most efficient car buying process I’ve personally experienced. Rachel went above and beyond to help us drive home in our new 2021 Lexus UX hybrid. She was phenomenal and really helped us every step of the way. I would highly recommend Rachel if you’re in the market for a Lexus.
Rachel is the best. She helped me find the perfect car.The process was also quick and easy, I was out of the dealership in no time.For an easy hassle free car buying experience I would definitely recommend contacting Lexus of Las Vegas and Rachel!
I am really impressed by the customer service I received with my Service Adviser Javier Alejandro Vargas, he was excellent!! He was available for all my questions throughout the process and gave me straight forward answers to help me make the best decision for my service. Since the first time I took my vehicle to be serviced, Javier has given exceptional service. The key is the personal touch, caring and honesty. These interactions are the ones that create loyal customers and promotes for not only the store but the brand in general. I bought my vehicle here just two years ago and I am happy to recommend this dealership to anyone for a vehicle purchasing and service needs.
Great experience!! Gave me the options I wanted that were in my budget. If you have any questions Susan Leong was able to answer them with no problem and explains everything thoroughly for you. I purchase a used Lexus ES 300H. I really needed a good reliable car with great gas mileage after my last car. If you want excellent service please see her; she is the best!!!
As soon as I walked up Bryce took notice and assisted me. Bryce was very knowledgeable about all the Lexus vehicles and even helped get me get a great deal on the Lexus I purchased. JP was another gentleman I had the pleasure of interacting with and he did an amazing job at helping me as well. Thank you Bryce and JP!
Jason Gil helped me find the right Lexus. The first car I test drove wasn’t the one, but I told him what I wanted and my budget and we were able to find the best car for me. Jason and his peers were all polite and welcoming. Jason wasn’t pushy at all. I was able to come back a couple days later to buy my car so I could really think about my decision. I would recommend Jason and Dominick at Lexus of Las Vegas to anyone. I’m enjoying my ES 350.
If you want a dealership with salesman that care about you and not there commission then Lexus Is the place for you . There was never any hidden fees, no back and forth only straight honesty . Not only is sales great but there service department is amazing as well ! Awesome all around experience.
My first time buying a Lexus and I can’t believe how fast Bryce Lawson works. He didn’t pressure me or try to push me to a new or old car. He allowed me to pick whatever car I wanted. He has amazing communication and I can’t thank him enough for letting me get one of my dream cars. Everyone at Lexus is Amazing!
We purchased our very first Lexus in the 1990s, a Lexus S500 in St. Louis, Mo. kept it for 20 years with no problem at all and after 31 years, still driving a Lexus, but in Las Vegas. This is my 5th Lexus, a 2021 RX. Just cant say enough about Lexus excellent Sale and Service Dept., not limited to one location, but all over. Lexus Las Vegas is no exception. Very helpful sales and service departments staff, and I am glad to stick with Lexus in the future.
Unfortunately, the management of this location doesnt live up to the name! I strongly advise any potential customer to find another dealership.An attorney will be contacting them for the unprofessionalism that they showed one of my dearest friends whom just wanted to be treated with respect and dignity when purchasing a vechile. If you love yourself, stay away from this location!
What a wonderfully refreshing experience that started with a simple hello, how can I help you? My husband and I were greeted by Scott Soulliere at the door, we chatted briefly on what we wanted, he took us downstairs to look at all different models and then we were whisked out of the garage for a test drive. Once we selected the right vehicle for us we negotiated the price which took all of 20 minutes. No pressure, no hassle, honest and real numbers. It was really nice to not have a prolonged experience. Scott did a fantastic job listening to us, helping us and ultimately selling us a beautiful 2021 NX. I would highly recommend this dealer and dealership. A big thank you to the entire team at Lexus of Las Vegas.
Johnny and Daniele best people to work with. Listened to my needs and worked with me on getting a car. Highly recommended asking for them if you are in the market for a Lexus.
Always amazing. Javier is always very helpful and makes the unpleasant task of having to bring my vehicle in bearable. Always has a smile. Very much appreciated.
This purchase was second to none. Rachel was very knowledgeable about the car we were buying and had an answer to all my questions . Will definitely go back and purchase from her and the Lexus team again. Great job guys and girls A plus
Excellent Customer Service and Personal Skills! Jay & Leo made our car shopping experience a fantastic one. Thanks so much for everything and going above and beyond in every way. Highly recommend and no doubt Five Stars in every way!
I truly appreciate the time taken to assist me with my Lexus purchase. I came in Saturday, May 22 without an appointment and asked to speak to Rachel Roemer, who did not know I was coming and likely had a very busy day on her calendar. Instead, Rachel assisted me throughout the experience, gave me a test drive, and worked with me through every step of the process. Further, she was incredibly kind and patient with my 8-year-old daughter, who accompanied me to the dealership. I had dealt with Rachel in the past when I returned my wifes Lexus to the dealership following her death in 2020, and I let her know that I would be back when it was time for me to find a new car. Im grateful for her help and for everyone that took their time with me on Saturday.
I can’t imagine trusting any other dealership to take such good care of my mother. Jason Gil was so patient and professional, worked hard to get the right vehicle and equipment. Big thanks to Leigh and the whole team for making it easy. Oh and the big BOW! Nice touch!
Lexus took care of my recall need and an added install I requested. They were reasonably priced as well. I wanted to buy the loaner car just for the rocking stereo! Thanks! John Cocks
If I could give these people zero stars I would. I do not recommend this dealership at all!! All they want is money they are liars. I will NEVER do business with them again and I highly recommend no one does.
Every time I have to take my Lexus in for service, I receive excellent service from the moment of arrival until my departure. My service assistant is always friendly, professional, knowledgable and thorough.
During my visit I had the pleasure to interact with Mr. Bryce Lawson. His service was impeccable. He is knowledgeable and professional.
Last week I went in to simply look at some certified vehicles and to my surprise I ended up trading in my car and getting into a newer and nicer vehicle! I am more then excited about my purchase and the professionalism I received from Brooks in sales and Dominic in finance! They were absolutely wonderful and made this process very pleasurable! Im a nurse and I cant stop telling my nursing friends where to go and who to ask for! Great job guys! Next car upgrade is definitely at Lexus with these guys!Update: Brooks and Dominic have reached out to me to give me updates on a few extra things that needed to be handled! This experience has been and continues to be amazing.
Super star service. And amazingly reliable vehicles. A winning combination.
Javier is the man always There to help me much appreciated
This is long. Sorry. I have a GX470 that I love and wanted the Lexus people to take care of it. I took it to Lexus of Las Vegas for the last 2 oil changes. I did not have the time to go to LOLV this last time so I went to the local Jiffy Lube. This is the oil filter that I watched them pull out. Has not been changed for a LONG time. Twice at LOLV and the previous owner used a Lexus dealer in CA. The white piece of paper is for contrast. All of the 5-star reviews I see here have to do with friendly service, and I agree. But I would rather deal with a surly service manager and know that my service is actually being done. I wanted my car properly maintained. I would not have gone back but I have a Lexus battery that went bad and was still under warranty, so I had to deal with them. So, I brought the air filter with me to show to Dan. I told him I expected nothing. I mean, what is he going to give me, more service? He didnt seem to really care. But he was very friendly! This is one of the first things you check for the health of a vehicle. At least thats what they tell you. At the very least you would think they would want to sell you another filter. So, for at least two oil changes and maybe more they never even checked it. So, next time you want your oil changed here be sure and check all of the boxes and then take the time to look at the brake fluid, water level, windshield washer fluid, tire air pressure and maybe even look at the oil to make sure they really did change it. Oh wait, thats why I take it there. But not anymore. At Jiffy Lube and others it takes 20 minutes and you can watch them through the window.
Sungmin Danielle is the best sales person in Lexus of Las Vegas!! Must see her if you are buying Lexus.
I would like to say i had the best experience of my life with Lexus of Las Vegas! I felt like a VIP!!!! Customer service was definitely number one! Scott and Leo were so friendly and really took the time to listen to my needs!! They have my business for life!!!
I had a wonderful experience buying my Lexus RX350. This is my fourth Lexus purchase and they are the most amazing cars. The Lexus of Las Vegas dealership was so accommodating from start to finish. My salesperson Rachel was the best. I highly recommend the cars but most importantly the dealership.Jackie Jaeger
I just brought my car in for its 60,000 mile service and I had my usual pleasant experience at Lexus. I trust and appreciate my service rep, Javier Vargas, who doesn’t hesitate to let me know when something needs to be replaced or has another 5-10k miles. My car still drives like new and when I’m ready for a change it will definitely be another Lexus.
This dealership is awesome ! The staff treat you like family ! I have never been this happy with my car !Thank you 🙏
I previously gave a 3/5 review for the service department issues I had. But, after being deployed overseas and having an issue with my car while I was gone, I have to upgrade to 5/5. They made it so easy for me to take care of the battery issue on my RX450h that I cant thank them enough.UPDATE: Thank you Rachel and Jon for helping me with the purchase of a new 2021 RX450h F-Sport and the trade in of my 2019 RX450h. Excellent buying experience. If I have one complaint -> 2nd vehicle and still no photo with a big red bow on my new vehicle (sarcasm). Thanks again.
We just purchased a new Lexus GX 460 from Lexus of Las Vegas. This is our fifth purchase from Lexus of Las Vegas and we couldn’t be happier! The service provided by Rachel was five star! The entire buying process was smooth, quick and thorough. Thank you Rachel for such an amazing car buying experience!
Very professional, had loaner ready to go, process was efficient & staff was friendly & knowledgeable.Would recommend highly!Service mngr Joel, was great!!!
My wife came in for a recall issue,Don (service advisor) was professional and helpful.Service was completed in a day.(as told it would be).But when she went to pick up car she was given a hard time by Alan ( i believe that is his name) because she did not bring the original paperwork.Don explained it was not a big deal..Not what I expect from a Lexus dealership..
This is my fourth new Lexus from Lexus of Las Vegas. Each encounter was amazing. Amanda in sales is incredible. Kind, friendly and always finds a way to get you the best deal. The service department is exceptional as well. If you are looking for a great vehicle and a good deal, I encourage you to see Amanda at Lexus of Las Vegas.
Extremely efficient. From the initial contact to the consistent reminders and even the follow-ups. This dealership went above and behind to provide a service you are willing to pay for.
We were searching for a mid-size SUV and decided to test drive a new GX460. Our salesman, Moussa, inquired as to what was important to us and thoroughly explained the vehicle features. We did a test drive and wanted to think about it. We never felt pressured to buy and Moussa had numbers all set for the vehicle and trade when we returned later that day.It was great dealing with a relationship-oriented sales person and dealer, and the entire experience was fantastic.
I purchased a used vehicle yesterday, 2-5-21 and wanted to share my experience with everyone. From start to finish I had one of the best experiences I’ve ever had purchasing a vehicle. This was due to our sales representative, Brooks who did what he could to exceed our expectations. He made us feel comfortable and never pressured us whatsoever! He listened to our needs and made sure he addressed them all, paying special attention to my mom who was going to be the primary driver. Brooks and the sales manager were HONEST and TRANSPARENT the entire time during the deal! We know with certainty that we were getting a great vehicle at a great value... what more can you ask for?!?! They even threw in some oil changes for my mom and did what they could to help out with the price. I highly recommend Brooks and the entire staff at Lexus of Las Vegas if you’re thinking of purchasing a vehicle. As I mentioned, we purchased a used vehicle, Toyota Prius for my mom and could not be happier with our experience!!
Thanks everyone I had great experience.Everyone was very nice and helpful,Marjorie Sargent.
Always an excellent experience. Joel Gooding is an excellent advisor and takes care of me and the car.
All staff are very professionals. My wife and I are very happy and very satisfied with our. transaction in getting RX450h. Two thumbs up to Jon Tam. And thank you also to Josiah for all your help. 5 Stars ⭐️
Roy and Jon made my experience 5 stars all the way. Life long customer because of those 2. Highly recommend 👌🏾
We waited while this first (5K miles) service to be done. We pulled up and were immediately guided to the lounge. A few moments later Justin stopped by to do the paperwork and let us know the details and timing of the service. In a little less time than estimated, Justin returned to finish the paperwork and deliver our car. The car was returned to us clean and in good order. Thank you.
Scott, my salesperson, is extremely knowledgeable and very helpful and friendly. I will definitely buy my new Lexus from him! Excellent experience!
I recently purchased a Lexus certified preowned LX 570. Best choice I ever made. The Lexus of Las Vegas sales staff was fantastic! They made every effort to ensure I received everything I needed. Im amazed with the service I received through this whole experience. My wife was overwhelmed with all the technology the LX has to offer so our salesman Chris sent a technician to my house to walk her through every feature of the LX step by step. That kind of personal attention is the very definition of “next level”customer service. I would recommend Lexus of Las Vegas to anyone looking for a reliable family vehicle. Thanks for the incredible buying experience at Lexus of Las Vegas!
Good experience, quick service, friendly staff. Also very conveniently located close to my house.
Nice dealership. When is the free coffee and hot cocoa machine coming back in?
Excellent car buying experience and service.
I highly recommend going to Lexus of Las Vegas, I had a wonderful experience and Im very pleased with my car. Susan was wonderful,she answered all my questions and she tried very hard to get me the best deal she could. Thank you Susan and also thanks to Leo in finance,also really nice and helpful.
The entire experience was great.Extremely professional. Excellent communication from service advisor Mr. Vahagn.Nazaryan.In this day and age great service experiences seem few & far between.Lexus of Las Vegas has been a consistent provider of nothing less than great. As a business owner myself; I place a tremendous value on that. I have been a customer since 2002.Keep up the great work...!
What a great dealership & experience! I spent the better part of the day here with Louise my salesperson and she was absolutely amazing! I wanted to test drive several vehicles & I had about a billion questions. Throughout the entire process Louise was eager to answer those questions with a warm and engaging smile throughout the entire day. If you want a good car buying experience where you will end up with a great vehicle, superb value, and exceptional customer service go see Louise at Lexus of Las Vegas!
Sales people provided us with great service and attention to details. They worked with us about the pricing. Financing Manager is not pushy about additional options unlike in some dealership.
It was beyond amazing. Rachel in Sales is exceptional and was always available to answer all our questions and concerns but most of all her patience and understanding. There is no doubt that Lexus has extraordinary vehicles as employees. We will always go back to Rachel in a heart beat if we’d had to buy another Lexus in the future.
Great service, in and out in no time. Prompt, courteous and efficient!
I’m a repeat customer and contacted Scott Soulliere and Sungmin Daniele. To walk though inventory of Preowned and Certified Lexus. They’re awesome, both individually and as a Team!Scott and Sungmin came across with great presentation and professionally outstanding. I will recommend these Salespersons to any and all of family and friends.Even though this was a business transaction. I felt very comfortable and reassured as I have built a bond of trust with both Scott and Sungmin, over the years of doing business with Lexus.I thank Lexus team for having Excellent staff and sales-personal.CUONG LUU.
Purchased a Lexus NX300 from this dealership last year. Our salesman was Moussa Dalla (M.D.). We had a wonderful experience with him. He was very attentive, helpful, and always answer any question or problems that we had. Getting a hold of him by phone was very easy. I would highly recommend anyone who is looking to buy a Lexus come to him. You will not regret it.
Jon Tam was great and helped us find the right vehicle. He was not pushy and did not pressure us into anything we did not want. We had a great experience.
Was fine for awhile trying to buy two new cars.but was moved to about five different places.and no lying we were there seven hours.took half are day.other than that it was ok.
Brooks Yemane is amazing, he made the process of buying a vehicle rememberable, I highly recommend him, customer service is 10/10!
Excellent service friendly staff. Scott Soulliere and Moussa Dalla were AMAZING. I very appreciate the great customer service.
Great customer service. Daniele was very knowledgeable about the cars I looked at and was patient as I changed my mind frequently over the course of two days. I love my new car and highly recommend Daniele as your sales agent.
Marvelous customer focus by Johnny Chang listening to our requirements & providing the best alternatives. Incredibly knowledgeable on all of the vehicle models & options.
This was my first time taking my car to Lexus of Las Vegas. I have only done 25k Maintenance Service here and so far Im very satisfied. The Service area was very clean, plenty of seats but didnt see a vending machine for snacks. My Service Advisor was very nice and friendly. I will definitely come back and recommend this place for Lexus Vehicles and Services.
The service was professional friendly and fast. This was the first time I did not use the loaner car, which is preferable. Not just for my ability to go about my business but also an opportunity to see and feel how it is to drive a newer model. My “new” Lexus never far from my thoughts and plans as I have owned a Lexus since 2005.
Beat place to buy a car! Customer is service is great! Service department made our first service very easy and nice. Definitely the place to go!
I purchased a 2018 Lexus Rx450h Hybrid vehicle from Lexus of Las Vegas dealership. They are very friendly. Scott Soulliere and Moussa Dalla are the BEST.Experience Amazing
My experience was great and I keep returning because of the service and personal responses. Rachel is the best!
From the time I searched for my Lexus via Truecar and received a quick response from Jason Gil via text and email until I finalized my paperwork with Leo Tinoco as well as an overview of my new Lexus with Jason and keys in hand, this was by far the best seamless buying experience I have ever had. I love the amazing customer service. Jason and Leo instantly made me feel welcome and a part of the Lexus family. Thanks so much. I am so happy with my new Lexus
I had the privilege to work with Amanda the sales person, and Bill Lentz, General Sales Mngr in finance. They REALLY took great care of me. As a matter of fact, I will be looking for a car for my dad once hes ready to part ways with his ES. They went above and beyond for me and thats huge. No other dealerships would do what they have done for me. Grateful Customer!
Great customer service! Completed my recall service well before expected. Great carwash!