Great customer service very knowledgeable and informative about additional services if you needed. Affordable and won’t take advantage of you because you’re a woman. Highly recommend and have already told all of my friends and family about Charleston Auto Glass.Fixed my sunroof being stuck. Great experience
I called Charleston Auto Glass to inquire about getting my regulator fixed. Eddie gave me a worst case scenario quote, so I went down the next day. His technician quickly diagnosed the issue and they got to work on my regulator. Within an hour and a half, my window was fixed at half the price of the competitors. The owner was professional, friendly, and knowledgable about window repair. I will definitely use him again in the future should the need arise!
Man, where to begin. These guys rock! just had my fourth windshield replaced by these guys. Not only do they have the best prices in town, their staff is friendly, and they get the job done fast. dont bother calling around, these guys have the best prices in town Again. Dont waste your time. Charleston Auto Glass is number one
I went to Las Vegas for EDC weekend and just to get my car broken into the very first night! Thankfully this place was able to take me in and service me the same day, with affordable prices. Highly recommend them 10/10
I came here to replace a shattered front passenger window.They replaced it in a timely fashion (about 2.5 hours).The next day, I noticed that my window regulator wasnt working properly. The window was making a creaking sound and not rising unless I manually jiggled it. I had no issues with the regulator prior to the replacement. Somehow, the wire got dislodged from the pulley system.After a couple of calls back and forth with the shop, they agreed to cover the cost of a new regulator ($90).Im not sure if the shop is responsible for the broken regulator, but I appreciate them giving me this partial refund.
I Strongly Recommend them!Ive done multiple business with Charleston Auto Glass- ranging from side auto window repair, sunroof closing and sunroof motor/switch repair and they have ALWAYS come through with good quality work at a competitive price!Most recently, they fixed a problem by ordering a new part, and did not charge extra for it, so I am highly impressed with their work ethic and customer service acumen!I would much rather do business with these fine people than a dealership, and/or impersonal chain auto glass franchise. THEY ARE NOT THERE TO OVERCHARGE YOU OR RIP YOU OFF! And in Las Vegas, it is hard to find businesses like this.They have more than earned my recommendation. Keep up the good work!
I was visiting Las Vegas for my birthday weekend, & sadly my vehicle got broken into. Between calling around & trying to leave back home the same day this place was able to help me out with great pricing, time, & availability! I was in & out within 2 hours as told to me & i was even given a very affordable price given the fact that I’m a college student it was very affordable.
I have a hard time finding a place with a reasonable price for my car. They offered me a price and we’re able to take me in the same day I called. They gave me a free quote and set me up for an appointment right away . The service was fast and easy on me. They had me out sooner than I anticipated with a new front windshield
I came in for a cracked side window about a week or two ago and the service was very well. They were nice and friendly and most of all fast. Highly recommend
Eddie was a straight pro, called him up he gave me the price right away if it was the window track, the motor or the regulator. I Drove there from Summerlin, worth the time and the drive. The staff was nice, Eddie had a lobby full of people and got my car in and out in less time than he stated. Very Thankful I found this place.
My family & I absolutely love this place we bring all our cars here whenever we have any issues with our windows. Every time we come we get amazing customer service with the best prices in town !!!
The customer service was amazing everyone was really nice and helpful. They managed to get me in and out of there, they are fast and reliable!
The guys there where friendly. A real family own business they had me with a new window faster than anyone else. They even check out my problems I was having in my back windshields and and helps me take care of it for a really good price
My sunroof had cracked and they managed to get it fixed at a reasonable price, they were fast and really helpful. Great customer service.
They had great customer service. I highly recommend it here!
They were super nice and helpful! really appreciate it and they even did a good job for a good price ! love it ahhh !!!
Excellent customer service, I got my side window done about 3 months ago and have had no problems with it, It looks brand new until this day.
I’ve gotten the windshield to my keep wrangler replaced three times & this place has been the cheapest place I’ve ever gotten it replaced at before & they were very fast. Highly recommend!!
They fixed my driver side window fast and had good customer service 10/10 recommend.
They had great customer service and were fast I was in and out within an hour! Thank you guys so much!
I had went to the place before and once again they succeeded and left my window looking flawless!! 10/10
I recently bought a car with a broken back window and the employees were nice enough to help me get it repaired on time with good quality installation. They have the best prices and great customer service, its a nicely owned family business.
When I came here they didnt have the windshield I needed for my car but were fast to order it and were willing to work with the pricing due to the wait and I couldnt have been happier. 10/10 recommend.
The customer service was amazing and quick, they have such reasonable prices and will make it look like your windows look brand new!! They take less than hour to get you in and out.
They were quick and professional. My windshield looks brand new like nothing happened.
After an accident took out my back window while visiting from out of state, I needed to get it fixed asap. The lady at the counter was a sweetheart, the price was fair, and I was done there much faster than expected. Thank you so much
Was able to get get same day service on our xterra. only took a couple of hours..excellent job..professional across the board.!!!!!
When it comes to dealing with auto repair places one great concern is the integrity of the company. Sometimes you have no way of knowing or understanding all of what they need to do. And not knowing can really stress you out. But the owner here is the kind of person that you can absolutely trust. Their kind caring spirits can put you at ease because they would never try to take advantage of you. Their care for the customer is better than any place I have ever been to. Period!
Well they were the cheapest. Owner is very short with everyone. But I wasnt there to make friends. Quality job
I will 100% come back if needed a new window. They are helpful and fast they replaced my windshield in an hour!
DO NOT TAKE YOUR CAR HERE WITHOUT A PRE-INSPECTION ELSEWHERE!!!!! These people harvest parts off your car for other people. I have PROOF they did it do a woman the day I showed up complaining of parts being harvested and I WILL see a day in court. These guys are THIEVES!!!!!!
I had a cracked windshield and couldnt find anywhere to get it replaced for a reasonable price until a friend suggested this place and they were actually pretty fast and reliable. They changed my windshield in less than an hour.
I got a power window repair on my bmw, Eddie was great he explain every detail, he even showed me what was wrong with the window, zuleima was great in the front office very friendly ask for phone charger she let me barrow one, I ended up doing work in the office while they where fixing my car window plus they offer me pizza ! they where great thank you guys, if you need a friendly place where you could feel like been in your house this is the place to go. PS thank you guys for the pizza by the way .
I pulled up in front of the shop and the guy came out and fixed it in sec... You need your window fix go here
Great work. And professionally done! affordable price from the other 6 quotes I got to replace my cracked windshield. I arrived in the morning when they first opened on Saturday and they got my car in quick and was done in the time frame they said it would be done. I also didnt have to do an appointment which was nice they just told me to show up between hours of operation . Everyone there was very nice & welcoming would go back definitely for their service.
What a blessing to receive service from such a professional crew!zuleima and eddie were able to fix the botched job of another glass company in town. They treated me with kindness, were thorough, and efficient. Their prices are competitive. Their work is flawless!Each time I come to Charleston auto glass, I know I am in good hands!Wish my insurance company had sent me here first
I am very pleased with my door glass repair. I have had many glass done by Charleston auto glass while living in Las Vegas and it is very aggravating when you get your car broken into but this guys have always manage to save me low prices and repellent work. This place was well worth the cost. Fast, excellent customer service. They even cleaned all my windows and vacuumed the car
I had my door glass replace at Charleston auto glass, the price was affordable, quality was good so far its been amazing, they went out of their way even tho they where super busy to vacuum my vehicle, honestly it looks better now than before. thank you guys costumer service was good too .
This was my first windshield repair and it was a great overall experience. they finish my windshield replacement up on time and was very friendly! they are very professional and got the job done quickly, I really appreciate the professionalism and and job they did with my windshield. Highly recommend!Technician was Eddie ! Thank you!
I went to charleston auto glass because ome of my friends that’s a repeated costumer recommended them because they have the cheapest prices amd quality work, I didn’t make an appointment so I expected to take about 4 hrs but end up been 2 hrs they offer me a used glass for cheaper price, that was the best thing that happened to me after a bad day, honestly they went the extra mile to get me a cheaper price they didn’t have to since I was already ready to pay for the new glass but after they listen fully about my horrible day, the girlsIn the front look for a cheaper solution . Thank you guys for your effort amd service I will definitely going back if I ever need any of your services I will so recommend you guys to anyone I now that’s going through a hard time right now !!
Very professional & courteous. They had my window working in like 30 min. Thank yall & God bless you!!!
My car wasnt even there an hour. Quick and amazing service!! Thank you so much!!
They do good work and fast. I had a windshield put in my accord then I had them fix my drivers window in the pilot to go up and down both times I was happy with the work, time and price I will use them for all my auto glass needs for sure
Glass all over your drivers side seat and items stolen from your car is no way to start your day, but these guys turned that around and made it so easy to get it fixed!! It feels super unfair when it happens to you, so I called my insurance company who called these guys. They came out to my car (kind of hard to drive while sitting in top of glass!) and called me 20 minutes before arriving. They had already quoted theyd be there between 12 and 5, and called me around 1:00.The technician was FAST, friendly, showed me exactly what happened and how they damaged my car. He vacuumed everything up and I even got my windows cleaned!I recommend these guys 100%. Hands down the best customer service and product imaginable!
They were fast, friendly and efficient. A big Thanks!!
I called ahead to get a quote for my windshield and the price was great ! Nobody else could get me in the same day. They fit me in and I was out in 2 hours!!! I’m very pleased and really happy with the quality work and the girls were all really nice! Great customer service!!!
Best prices in town and the work has held up nicely. The 2 young ladies in the office are versed and organized. Its preferable to support local business versus National Chains (Safelite). Get there early (9 am) and bring cash as payment is Cash Only.
Ive done a good amount of business with them. A bunch if different windshields. They always work fast and efficient. Good prices. They even did a lambo windshield install for me a few years ago. Saved me alot of $.
Shattering the windshield of my brand new nissan was not a highlight in my life. However, Charleston auto glass made up for it with their outstanding customer service, fast wifi and fair price. I was in and out in just over an hour. They even vacuumed my car, cleaned all my windows and gave me a bottle of glass clearer, none of which I asked for or even expected, excellent costumer service .
Very bad service that girl the works on the front she needs to communicate more with the customers .
My car window was smashed in last night. I call in to make appointment and they had me in and out with a new window within a hour. They also removed all of the broken glass from my car which was awesome.
My windshield had a small chip that I didn’t fix on time so now I had to replace it, I call charleston auto glass the lady was nice over the phone and gave me a fair price ! Thank you great job 👏🏼
Called on the phone, gave me a quote for my car. Nice, but did not give me a time frame on how long it would take. I live on the west side of Vegas. It took me almost 30mins to get here. I got here at 3:30pm. They told me they started on my car at 3:40 and that it would take 3 hours. I was still waiting passed closing which is 7pm. Worst service ever and I will not be back. Sorry!
They gave me a price that was very good. I showed up and they said things additionally were broke that didnt make sense. But thats ok we can pass on that and stick with only window replace. They were going purposely leave the window DOWN since I wouldnt pay additional $30 fee, not previously agreed to. #BaitAndSwitchThis is not how business should be done... even at the cheap places like this.
Everyone working is extremely professional and kind. The customer services is unbeatable. They were also quick and efficient. The prices are amazing and unbeatable. Definitely did an amazing job.
Replaced my shattered front passenger window. Quoted 2-3 hours. Took about 3.5 hours. But, hey, other places quoted much higher, and wouldnt have been able to fit me in today, anyway. Given the alternatives, Im completely satisfied. Cash, only, though, so hit an ATM before you go!
Quick, efficient and friendly. Perfect combination. It took him only an hour and he vacuumed my vehicle. What a great experience. Saved money and had top notch service. He gave specific instructions on care and warranty. I recommend them to anyone needing windshield crack and replacement help.
Good experience when I came out of town and needed a windshield the same day!
My car got vandalized, I called charleston auto glass they got me in the same day plus it was cheap ! I will recommend them ! Great job
This is my 3rd time here in like 4 years. Always great work and great prices. I got my windshield replaced this time. They did leave kind of a mess in my car on the dash and the front seats, floors and center console too. Alot of glass shavings and pieces. This would bother maybe alot of people but I wasnt phased by it that much. I got a BRAND NEW window in less than 2 hours at an amazing price. If there was no mess, Id give five stars. There was no mess at all the other 2 times so it was hopefully just a mistake. Im still going to come back though!
Better price than 5 other companies I called. My new windshield looks amazing. And they give you a lifetime warranty if you get a rockchip. You cant beat that. Thank you guys and job well done.
Because they are great. They were fast they price well. I would drive across town to go there ! Worth it friendly staff call ahead:)
Amazing prices and service! Receptionist was soo kind. I brought my 3 kids that are 5 and under and she put on a kids show for them and gave them some candy from their candy bowl. The service was about an hour. Which is very impressive to me! I will definitely be referring them to everyone!
Awesome and knowledgeable ladies Manning the desk. Fast and efficient. Good pricing and service warranty. I will be going back for more work on the car.
Never went how can i evaluate it
Replacement windshield was only $198.71 for parts and installation.They were quick and efficient. While it took 90 minutes, theyre waiting room was well appointed, flat screen. They also vacuumed the front of my car. Very satisfied.
The only I place I will leave my car!! The environment is fantastic and the workers are super efficient. 11/10 recommended! Great Place!
Unfortunately you get what you pay for. Cheap glass and they dont honor their warranty!! I bought the windshield in the end of February. The car has been parked in my driveway since the whole city went on quarantine lockdown for Covid 19 on March 17. The windshield cracked as soon as we had a few days over 105 and despite their LIFETIME warranty they refuse to cover it. They say something must have hit the windshield, but there is clearly no impact area from anything hitting it. Its just cracked in multiple areas across the window. DONT USE THIS COMPANY!!!
Great customer service, staff was very detail, and very professional, highly recommend CAG
AWESOME PLACE! VERY AFFORDABLE! AND SUPER FRIENDLY MADE ME FEEL LIKE IM PART OF THE CREW! They walked me through my processes and had my car ready to go in less than an hour!
I have been here twice in the last 30 days because my Chevy Cruze has a lot of window problems from Drive Time dealer. The regulator failed on passenger now the driver side. Each visit to Charleston Auto Glass has been an easy in and out experience with great pricing. They take cash only currently but there is an ATM across the street at Rebel of you dont bring enough cash. Everyone working here is very nice and fast service. I will definitely be sending people here for their excellent work they do. Both trips were same day intake and repair.
Zulie was very professional and corteous. First time using this company and i will recommend them to everyone.
They did the job on my window for far too much... they demanded cash only... the window is harder than ever to roll up/down now... I had to wait in a very cramped office for 5 hours for a very simple window replacement on my car door... they used over half of the gas in my 20 gallon tank for no apparent reason... they offered no amenities, I HATED IT! I will never venture to that hell house again!
I gave them 1 star because I couldnt give a 0 .Made an appt said they would be here between 6 and 8. Nobody ever came, called or left a message. Wasted my time . I will highly suggest you call another company. Very unprofessional.
Amazing service!!Woman on the phone quoted me much less than others... by hundreds less. Came next day and stuck by the price even though they quoted me under. Did 4 hours of labor for 120$. Did an amazing job!!! Good people !!! Very reputable owner and a great business.
Edward and his team did a wonderful job! Finally my windows work!
I’m so impressed by their work. The girl in the front was so friendly. She said it might be a 2 hour wait because there was 3 people ahead of me. I decided to go home because I had my baby and in about an hour they called saying it was done. Someone had broke in my car and broke the window. Glass was everywhere. I didn’t expect them to clean the mess but when I received my car all the glass was picked up from the floor and seat so happy with their work thank you guys
This place is AWESOME! While in LV had my car window smashed in and my GPS stolen.Hotel security recommended CHARLESTON Auto Glass.Called them at 11:30 am and asked about their Mobile service, but they couldnt come to the hotel until 5:00 pm.Asked if I could drive the car over and get an earlier appointment. They gave me a 1:00 pm appointment!They quoted me a price over the phone which was very reasonable.I was in and out of there in only 30 minutes! They vacuum all the broken glass fragments, clean all the windows, and even give you a free can of glass cleaner!! They also offered free drinks (non-alcoholic) too! Amazing place.I was extremely impressed with their service!!
A rock flew into my car and cracked my windshield. I went with this place because they had good prices, great reviews on Google, and were recommended by my boyfriend. Hed been there, he said theyre good. Nothing about the place steered me away. I verified twice over the phone that they take credit cards because Im broke and didnt have enough cash in my bank account until payday. So I show up and see a giant CASH ONLY sign. So I ask, once again, if they take credit cards. I even pointed at the sign and said thats why I asked. They reassured me once again that they do take credit cards. So I drop off the key and we proceed to play at the park and go to lunch for the next approximate 3 hours. Fast forward to going in to the place and them saying Im sorry but our credit card machine went down. Im like what?!? When!?! About 3 hours ago, they said. So literally the minute I walk out the door after dropping my car with you?!? And you KNOWING I need to pay with a card, and you NOT calling me?? It only goes downhill from there. They offered no discount, no arrangement, not even a sincere apology. They did, however, come up with some ridiculous ideas like get a cash advance on my credit card or they can just put my old windshield back on. In the end, I managed to get the cash, get my car, and survive the ordeal. Charleston Auto Glass will never get my business again.
They did a great job on my windshield. Only tip is Id say if you call and ask for a quote make sure they send you a text or give you some kind of proof of the total. I called in October and got a quote but couldnt change the windshield until Dec and the price went up a couple dollars. I didnt have proof of the previous quote just a record that I called in October. All in all good service.
Great job!!! and reasonable pricing