Fairly organized and stocked but slow reps and too quiet of an environment for a crafts store. It should be happy, and energetic. Always have a buy of the day and fast response to customer needs. People shouldnt have to wait on assistance so long. Empower your managers and people. Train them and trust them...returns should not only be at managers discretion.

These is one of the most biggest art stores I’ve been. The have a lot of variety and have a lot of good and helpful employees. The only bad thing I saw was that the cashier was in a bad mood or something cause she was a little rude. Other than that everything fine..

Had one of the most pleasant experiences with one of the most nicest cashiers up at the front. I did not catch his name but he was wearing a black sparkly vest. Very attentive and saved me some money with a coupon.

One Michaels store is much like any other, which holds true here. That is both good and bad. If one store has what one is interested in, they all do for the most part. If your local store doesnt carry it, chances are none do. That said, the employees at the South Decatur store in Las Vegas have, in my experience, always been helpful and courteous. My most recent visit was to order a custom mat for an art print I am preparing as a gift. The man who assisted me lived up to the helpfulness and courtesy I value. Thanks for a great experience.

Awsome! 👌Great sales, great ideas, great stuff, just wish it was a little less expensive.. but you get what you pay for! 👍

Love Michaels selection and their prices cannot be beaten! Delivery takes some time when ordering online from the app, but well worth it for the amount of money saved.

Best customer service! Always helpful and friendly. A manager helped me w a discount. So Im got to make a huge purchase for my business. When you walk in they ask you what you need and take you right to it. I love this store. Store is always clean and organized. The lines are just long

This place has a HUGE selection of inventory for all those arts and crafts lovers out there!!! They also have very friendly and professional staff that are EXTREMELY helpful, and know what they are talking about and what theyre doing which also adds to the positive experience!!! I would DEFINITELY recommend this place to ANYBODY AND EVERYBODY!!!

They had what I needed and the employees were all helpful

Easy and quick place to find our wedding props!

The framing department is very helpful and kind. Especially Cindey.

My email was in their system. That was amazing.

Thanks, Ely!!! I picked up the Bubblegum Pink, glitter.... Thanks, again for going to get it and holding it, 24 hours for me. Requested by telephone!

Beautiful set up throughout the store. Easy to find stuff, especially for those of us who dont really know exactly what they went in there for..... Prices werent too bad.

Great customer service! The workers there know what theyre doing. I went to buy a organizer and I didnt know wich one to choose because of the different sizes that they have and they help me with everything! They where Super nice and polite . This is definitely my go to store now.

Was nice and crowd-free, stock was kind of depleted...but the staff was attentive. I liked todays experience.

There were three different team members that encountered on this day. The first was busy on her cell and when she looked up didnt even say hello, the next team member I believe might have even turned her back to me. So okay... Then number three.. I was on the clearance isle which was a mess but she did say sorry about this mess before quickly running off. 😲 WOW! BLICKS, JOANN S, HOBBY LOBBY, and WALMART you just earned my business back after this awful experience.

Wonderful as usual the staff was so helpful in finding me everything I needed for my project I love this store

I always love shopping at Michaels for my crafting and my daughters baking supplies.

We went here on Black Friday night... It wasnt to crowded but there were some shoppers there... I was just a tag along on this trip... My daughter wanted to make some gifts for her friends and colleagues... There was a very good selection of all kinds of crafting items... There were tons of Christmas items for your home decorative needs...Being that we went in the late afternoon there wasnt to much staff members around to help or to answer questions actually walking around we didnt see any... We found what we were looking for on our own but it took some time... Also there were quite a few items that I wanted but no price so I ended up putting it back... Being Black Friday maybe they were busy during the day but there was quite a few misplaced items...Right by the check out there were lots of snacks which doesnt help when you hungry... Kinda strange to see stuff like that at a craft store... But that is typically what all stores do to get you to buy just one more thing...Regardless our trip was a success... Found what was needed...

I was use to Michaels having more of a variety. It seems like they have cut back on some supplies. Still an awesome place to go and get some things. A bit pricey, I bought maybe 10 items and the bill 💸 was close to $60.00. Still wondering why does everything go up when you get a help from the government. What happened to America being for Americans. We have to do better !✔️

The best selection of yarn Ive found in at least 3 different states Ive lived and visited. NM, AZ and NV. Great prices and the store is kept orderly. Definitely a repeat customer.

It was a little confusing, but once you knew where you wanted to go it was great. I love the Loop and the Tesler cars to take you to the part of the convention you wanted to go. It is massive. Im just glad everybody is back.

My favorite craft store! They carry everything you need and are very polite! A MUCH better choice than hobby lobby!

Great place to shop if you are into crafts. Great selection and prices were reasonable. I will be going back ...

Always have what I need. Beautiful items. Customer service is great

Wide selection of items. Staff helpful. Will continue to patronage

Customer service was amazing! I ask a staff member How to find what I was looking for, she told me exactly which aisle and middle or end! This made me so happy! There were multiple check out cashiers so the line wasn’t long and they always have coupons! I found some glitters for my nails and the weren’t too high priced!

Went to Michaels today to load up on farm type goodies and patriotic goodies. Neither could be found. They had one sad row of red, white and blue. Basic. Nothing cool like last year.

Very clean. Plenty of parking including handy capable. Staff helpful and willing to assist. Prices fair. Their staff stole the show such nice people..

Easy parking close to door. Good sales and coupons. Staff is always nice. Hard to find what you need. Organization or Product display is a bit chaotic.Overall a good place to shop. Needs better inside directional signs or a better store layout.

Literally my favorite place to go for all things art. I honestly cant wait to go back there. Its been a while since I was there, but even then I found myself getting so many cool things. From paint brushes, canvases, markers, and so much more.

Good selection of colored pencils (72 colors) and silk/plastic succulents were on clearance! Poor selection of adult coloring books for my Mom.

Sure grateful for their incredible selection in store. On this visit, the place was well stocked, very organized, and very clean. I wish there was a Michaels store closer to me.

Clean store. Selection was a little slim but otherwise, super friendly staff

Finally able to find some salted Caramel melts. I love making popcorn and this was definitely needed.

Lots of great craft stuff.

Their online service is amazing. Theyre fast efficient and when you finally go pick up your order theyre very friendly.

Friendly staff lots of inventory

I love visiting here and buying some of the crafts that I love. I buy few crafts every month and the quality was so awesome and also the presentation inside the store was beautiful and easy to find out.

Pretty good size arts and craft store. The prizes were more than I expected but overall they have everything arts and crafty you might need.

Was having a great clearance sale that day. Dont try and make this a quick stop, just isnt possible.

So much to choose from. I was there shopping to make some kind of flower or plant arrangement . I ended up finding everything I needed and more. Its nice when its a one stop shop. They always have great deals and such cute stuff. The wait was a little long when checking out. There was only one checker but its ok. The staff was helpful and nice. The end product turned out so awesome!

Not my favorite Michaels store. Its limited in inventory, it looked disheveled in the silk flowers area and low in staff.

Needed a background for product photos and the photography paper rolls came in clutch last minute. Thanks Michael’s ❤️🌿🎶

Always great customer service 🙂

Too much good stuff

Always love this place sooo many great deals!!!

Employees were very helpful. But I was looking for a plate stand that would hold a gem i purchased. The selection was very minimal and not very good

Staff here help us at a tuff time. Needed table settings for a after funeral dinner. Thank you to this team.

Postive interactions with employees and willingly helpful.

Thank you to Michaels for all the wonderful sales. It surely does help me run a s successful business. Be sure to follow me on IG @DIVADAZZLED_GLAMOUR & DM me for your custom PERSONALIZED cellphone case 💋

At one time it seemed that my daughter had a project which required us to go to Michaels at least once a week. I thoroughly enjoyed watching her get distracted at every aisle, picking up things that had absolutely nothing to do with her project,Ll think I recalled all

Love this place! Tons of stuff for Arts and Crafts.. Great prices and good discounts.

Good prices but their quality is really going downhill. I bought a picture frame and had to return it twice to get one that wasnt damaged. Ive had problems with other frames Ive bought being damaged as well. The lines are somewhat long most of the time but the staff are friendly at least. For arts and crafts, they are one of your best bets these days. The stars mostly for the quality issues of their products.

Friendly staff Covid restrictions adhered to,store thoroughly stocked

I arrive at Michaels around 4:10pm. I did not wear a face mask, as Governor Sisolak started that unless instructed to; no mask was needed if you show proof of vaccination; which I have. After 30 minutes in the store and walking by 3 other associates, Daniel the supervisor stops me in the checkout line to inform me that if I dont put a mask on I have to leave. I informed him that I am vaccinated and showed my card. He tells me it doesnt matter. And hes using a very hostile tone. I comply though its ridiculous that no one else said anything except him and he was extremely rude. If I ever come back to this Michaels again, I will ask if hes working; if he is I will leave. Extremely horrible experience, create continuity between youre employees!

Nice store with a lot of options.

Employees friendly and trying very hard to get shelves stocked.

They didnt have any red feathers.

I was able to buy paper that was originally $20 for $5 to make flowers for my friends party yayy thank you Michaels

I love this Michaels location! I just wish they had a larger selection for jewelry!

Good sale nice frames for posters buy 1 get 2 more free and theres too many great deals

We traveled across town only to find out the hours listed on Google and ON THEIR OWN WEBSITE are incorrect. It wouldnt be too much of an issue if it wasnt for THEIR OWN SITE BEING WRONG. Great customer service starts with advertising things correctly.

Good place to look for your projects

Always a great trip 🙂

So expensive and the shelves are confusing and empty in so many areas. I thought Michaels was a DIY store, why so many already made products? So dumb. Cashier was very nice.

Michaels is a pretty complete craft store...They have generally everything you could expect to find and more. Maybe not everything but for its size I think its pretty complete

I LOVE Michaels

I love coming here it gets your creative side flowing they have price checkers make sure you check the price. Many things are discounted

It is my go to place for all painting and canvas supplies It has craft supplies for all seasons and holidays. Its clean and organized well.

Omg. They always take all my money here! Lucky for me I have an infinite flow!

Nice people good prices lots of stock on shelves.

Michaels is always a dream and a nightmare. Nightmare for my wallet bc I can go CRAZY shopping for craft supplies tho they do have good deals and coupons. The checker is quick to give shoppers a coupon at the register if they have one, which is appreciated :) they were also patient with me even tho it was closing time and I had a bunch of items in my cart to decide on. They didnt fuss at all that I decided not to purchase some things. They were very kind and upbeat. Store was clean, well organized and stocked. Hopefully Ill have as good an experience on my return visit as I want to return a couple items.

Shopping here always gives more ideas for my projects. Staff is really helpful. And they always carry the coolest hot wheels!

It was a very clean store with very helpful people.

Tried to return something and the lady wouldnt accept my passport as an ID for a store credit. She was rude and unhelpful! I said ok well can my bf come in and return it for me with his ID and she said no and gave me a nasty look then threw my item on the table. I know this is bs because I use my passport to return things and never have an issue anywhere else.

Wonderfully organized.

Found what i needed..great store. Clean and well stocked with easter stuff.

Absolutely easy finding what I need

Employees are completely uneducated on the products sold there. And the cashier was so slow that even after an hour of picking out what i wanted to buy i ended up setting my stuff down and walking out without it. VERY DISAPPOINTED.

They were out of what I wanted elastic and it looked liked they had been out for a moment...because there was no elastic in any size and there wasnt any in stock.

Nice place for designers.

Customer service is usually pretty good at this location. They have a coupon currently for 40% off acrylic paint, markers, etc. I was interested in the paint. They have acrylic paint for 70 cents so I was there to grab a bottle of paint for about 45 cents. Unfortunately, the paint I wanted to buy was not covered by the coupon. The coupon says 40% off fine art acrylic paint.... Apparently fine art acrylic paint is only on a specific aisle. It didnt seem to be a brand name, just a category. The coupon should have been more clear. My income right now is virtually non existent. I would not have wasted my time and more importantly, my gas if the coupon had been more specific. So that was disappointing.I did see some very nice craft storage. Its overpriced, but I know to expect that from Michaels. The prices they charge for things like plastic drawers and other storage items are absurd. I believe they are having a 50% off storage sale but Im not sure. I think they give out the 50% off one regular priced item coupon so frequently because they know they are overpriced. Their framing department is the same way. Years ago I needed something framed and it had to be done asap. Unfortunately their 70% off + 40% off framing sale had just ended so I paid $700 for something that would have cost $180 the day before.If you can frame my painting for $180 one day, you can do it the next day! They should lower their framing prices to a reasonable amount. Then they wouldnt need to have so many sales and coupons. They would get more regular business because consumers wouldnt have to worry about sale dates and coupons. But I guess they are counting on people like me who dont always have time to wait for the next sale/coupon.Looking back, I cant believe I spent that much money. That stupid painting is now the most expensive thing in my house. 🙄Going back to their storage items, I saw a cart that looked like it would work really well for my craft storage needs, but its $50. The brand us Gramercy or something like that. I took a picture of it because I am pretty sure I can make this cart myself for about $8 using items I already have and some dollar store baskets, etc.

This was my first visit. Lots of cool stuff. Way more expensive than I imagined.

Self serve kinds place. In and out,basic,simple

There were so many sales going on, I had a hard time choosiwhat I wanted. Then I ended up buying more than expected, its a great store. You have so many ideas to choose from.

Love it, thats my toy store, lol!

The place is always a little unorganized and is hard to find an employee to help out

Usually very good service. Had curbside pickup. Waited 20 minutes and had to go in for my order. They were very busy, but shouldnt be an excuse

A wonderful place to look around this time of year. I love it and you will too. The prices are competitive.

I have always liked Michaels. I went there yesterday to buy a cake box and managed to find additional items for a birthday cake I am baking for my friend. My $2.00 item turned into a $19.00 purchase but my friends cake will be beautiful. Michaels carries everything and I love to walk around the entire store.

They had great deals today AND I got a coupon in my inbox for more savings!

Great place. Clean and neat. Helpful staff!! Id go here again.

Didnt really have alot of arts & craft stuff. They needed to restock but the staff was very helpful and nice.

Wrong hours on Google maps, their website, and on the door. Rude staff when I called the store

Found what I wanted at a great price.

Theyre low on stock in many areas, well stocked in others. Not too busy when I went over. It took a long time to find what I wanted, but a helpful employee finally led me to the right place.

Went looking for wooden letters... all but what I needed at Lake Mead/BuffaloAnd Decatur/Charleston, which is close to my house.

Great customer service