Owner treated me like a valued customer and made my truck sound like I wanted it. Quality work

We needed an emergency job done less than an hour before they closed on a Friday, and we were still 25 minutes out according to our GPS. Ernest assured us he would wait for us and take a look at our exhaust system. We are from Missouri, so we werent surprised when he told us we needed an entire exhaust replacement. Knowing we were so far from home, he also gave us a couple of inexpensive and temporary options. We opted to have him replace the entire exhaust system, which kept him there even longer after hours. We are in the habit of conducting business with other believers and were pleasantly surprised to see a public display of his faith throughout his office. We are thankful that Ernest uses his muffler business to minister to others in their times of need.

Great work. Excellent service and an honest quote. Couldnt be more happy. The place was easy to find and got a kit installed same day.

Ernest did a great job on my mini cooper! I got a quote quickly, and he was able to get the repair done the same day I dropped it off. I am. Very happy with the job Valley Muffler did.

Get me in quickly with no appointment. Price was right service was great five stars for sure.

The owner is very trustworthy and genuine.

You can’t talk to the guy, trying to inform him of your issues and all he tells you is he’s busy and used rude unprofessional language. For that I hope no one goes here. Plenty of other real “PROFESSIONAL” mechanics.

I dont know the owners name but he fix car fast very helpful and friendly thank sir

They did a great job on my car, i would definitely recommend.

He did a great job on my truck and gave me a reasonable rate. Had it done very quickly too. will definitely be going back !

Very Very professional does excellent work Price rate best in town

Amazing service, only took a lil over an hour to get an exhaust kit installed.

He couldn’t do it guys

Quick and quality service. Didn’t have to wait on parts to be ordered. Flow master parts all in stock and ready to install. Highly recommend

Very honest, sent me to get car diagnosed before installing part that wasnt the issue!

Quick 5 minute job. In and out and it came our perfect

Owner treated me like a valued customer. Needed work done in a short time frame and they came through for me. I highly recommend them!

Best muffler shop in las cruces.Ernest can weld some serious pipes..

Tried to get a piece of exhaust tubing remade so I could get my classic driving again and was yelled at about catalytic converters and how I didn’t know anything about emission. Also was told he wouldn’t make enough off me for him to even do it. Was willing to pay twice his price. Btw the truck didn’t have catalytic converters from factory just adding efi.

He did an awesome job on my camaro. Sounded really nice and for a great price.

Very honest worker, been going to him for years!!

In and out same day awesome work!

Earnist has a nice place but he always seems rushed, even when im the only customer he has at the moment. Customer service skills are lacking. Ya i know its a shop and hes probably busy, but hes not even very polite and he doesnt smile and he doesnt talk to you about whats going on. He doesnt portray the i wanna help you out im ganna do what you want done. Overall good enough muffler shop, but confidence in himself and overall politeness would of had me confident i can trust him. There it is. He doesnt put out that hes trust worthy.Hell, even Dana over at ALERT MUFFLER said he didnt trust him because Earnist used to work for Dana.

Reviews and Photos1340 N Valley Dr, Las Cruces, NM 88007Carroll Enterprises★★★★★Senor Lopez does quick and decent work on simple installs/removals of exhaust systems, shop is well equipped and at first glance seems to know his stuff. More complex and higher end exhaust work appears beyond his ability. Major negatives includes his inability to properly center and level such things as exhaust tips etc. as he relies upon his eyeballs rather than using simple measuring tools like a level and ruler. Since he wont allow you to get close and see what he is doing until done, it is a what you see is what you get result. What is even much worse, when you then see that he made big errors, he refused to fix them! Not nice. Somewhat lacking in basic customer relation skills no matter how nice you treat him and always acts like he is in a big rush with no time to discuss.Since Valley Muffler is NOT a member of the BBB, there is no intermediary between you and his treatment of your complaints (which is nada). Better off taking your exhaust work to J&J Muffler (ask for Larry) who has lots of experience fixing Valley Mufflers mistakes...and now includes fixing my own vehicle that Vally Muffler messed up.

Im glad I went there, the owner helped me a lot!

Perfect service I went in for a gasket I believe the owner didnt have one but he had gone through his things and got it for me there service is on point very professional