Met with some really great people there. Sales staff very knowledgeable and willing to answer questions without any sales spin if you will.Seem willing to work on customers behalf where they can for financing or cash purchases.A family friend decided to purchase his new home from them and has nothing but positive things to say about his entire experience.Definitely π π place to check out if your in the market for new home.
Come see us for the best deals in town !!
Yes I understand youβve decided to keep $100 application fee but was it your intention to give me an invalid refund check? So I havenβt received a refund yet!!! The check wasnβt signed which made it invalid. It wasnβt a bank error it was new start homes error. All said and done I received another check signed this time, it did clear but just know that when your putting money down minus $100.00 application by fee which they didnβt tell me about. After talking to a manager about the first check not being signed I advised should I get a lawyer but he told me they have lawyers to which made me think they were gonna rob me of my down payment. I did get an over night mailed signed refund. All the trouble of course I wonβt be back but do recommend this place cause Manny was very helpful.
I would not recommend.Me and my fiancΓ© did a land home package we received our home in august. We then failed inspection on small things the mobile home company did. We proceeded to call them everyday, send emails, and sent texts for months. There still has not been a resolution on getting things fixed to pass inspection.
They said the will work with bad credit guess what no they dont work with bad credit. My is 515 . So disappointing that they advertise something that is not true
We bought our home in las cruces from Christian Fernandez and we got a great deal. The installation crew did an excellent job and when we were done they came back in a timely manner and fixed everything that we showed them. Great buying experience and wonderful team. Thank you Christian, sandy, Jason, and Gabriel for everything and all you did for us. I give them 10 stars.
Had a wonderful experience with a very polite and professional courteous sales person named Raul Rivera. He was very patient with us and answered all the questions we asked. Showed us every home and explained to us every feature and option of the homes. We would highly recommend New Start Homes and Raul for a first time home buyer. We would also recommend Raul Rivera as your salesman for all your questions and concerns.
Really bad home buying experience. New Start Homes claims to put the customers needs first but the home was delivered a month and a half ago and it is still not ready to move in. New Start Homes set up did not pass inspection and not once in the past month have they attempted to call me to try and resolve the matter. The home was damaged during delivery and a lot of the inside trimmings are falling off. A response to their home set up was our guys do a good job, even tho it might not be to your liking. Their workers left trash all about the home and yard during delivery & setup. The home wasnt cleaned and I had to remove several spiders from the window seals. Also, if you are here and if the seller promises you something with your purchase, make sure you get it in writing because they will turn around and say that they dont recall ever saying that. I highly recommend to take your business somewhere else.
My family bought a home from New Start in Las Crusas in Aug 19 and its been the best investment! Everyone has been very helpful during and even after the purchase, the work order guys (Daniel and Gabe, I believe) were very nice and did great work fixing some stuff that had come loose or broken during the move to our lot. Our home is beautiful and just what we wanted. Thanks again, Christian (and Sandra)!
We bought our new home in Oct 2019. We had a couple problems which we scheduled under warranty. Gabriel and Danny came out today and in the rain were able to get our porch lights working and sink leak fixed. They were polite, and very hard workers, and we could not be more pleased. Thank you guys for getting these minor issies fixed for us!
Wanted to buy a home for our daughter put $1000.00 retainer on a home we were interested in. It was one thing after another so we decided this wasnβt the place for us to do business with. The owner was very rude to us and bottom line they refused to give our money back to us. Very crooked people
Antonio Mora helped us find the perfect home for our family. He helped us through every step of our loan and was extremely helpful. 5/5 would recommend, beautiful homes and great service! π
Best selection of homes in town If you want to be treated like family this is the place to go. They are very helpful with the process of buying your new home. Visit New Start Homes you wont regret it
It has been a pleasure to meet Mr. Antonio he is very helpful he answers all of our questions and our concerns very friendly good sense of humor. He was able to get all the details that we wanted in our home the color that we wanted the size that we were looking for on a mobile home and what would be our best options of mobile homes .
Mr. Antonio Mora is one of the best sales person weve delt with in buying a home. Hes very patient, understanding and worked with us in a difficult time. We never felt pressured and he went through every detail to get us our perfect home... He went over and beyond and then some. We recommend him very highly... we are honored to do business with him and New Start Homes!!!! Thank you very much.Los Montenegros
Great customer service from Christian Ivan. He was very pleasant greated us really well and answered every question we had. He went far and beyond with every concern and explained in detailed.
Great place to purchase a mobile home. Ask for Tony the sales manager. He was great with us. Fast process and easy to work with. He answerd all our questions at any time. Will totally recommend to others.
I just purchased my home from New Start Homes. The process was fast and the customer service was excellent. I got a beautiful 3b home. I highly recommend them.
Save Some Time shopping!!!! Best Deal in town!!!!
Accept money for finance company for a fee but turn around and refuse to refund it claiming it was for something else. Everytime called to gegg info about financing the answer i dont know i dont know. No idea what they are doing. If your a veteran dont go there they lie to about fees and once they collect money and give you peper work saying it for one thing they still say it for sonething else and keep it. Not sure if goes to the company or the sale persons pocket. But not veteran freindly and will take advantage of them especially if they are in their 80s. Cascade the comp they work with is just as bad. They want you sign papers with out esplaining things fully or guve you false information.
I just have to say im so happy with New start Homes!If you want to buy a home i totally recomend New strat homes they are very very nice people 0% rude less people! you could ask anything and they will answer nicely, they will do the best to get you into a new beautiful home they always answer your phone calls ! return your phone calls and keep you updated with everything !They have two locations one at El paso txAnd one at Las Cruces Nm in both locations they will help you with a great smile ! Specially if you go to las cruces one ask for Antonio Mora he will answer all your questions always in a good mood ! I just want to say thank you to the whole team of New start HomesSpeacially to a great sells man Antonio Mora, Sandra a lovely lady and the owner Jason and her beautiful wife !We thank you all from our bottom of our hearts for making our dream come true ! π
Excellent
Excellent customer service, very friendly and good to work with.
Great folks, great service!