It all started when I heard an advertisement on the radio about increased trade-in values for used cars. My husband is a disabled veteran, and has never been comfortable in my vehicle. This was the perfect opportunity to find something new. I did some research on vehicles I was interested in, and found the majority of the vehicles were at Borman AutoPlex.I headed there on a Wednesday night after work, and asked my husband to meet me. My salesman, Braden Tidwell, and the finance manager, Martin Espinoza, were wonderful from start to finish. I explained my situation and the payment I was looking for before my husband arrived. We tested a few vehicles, and decided the first one was the one we were most comfortable in. I love my new 2022 Hyundai Tucson Limited!The staff at Borman are personable, professional, and very knowledgeable about their vehicles. The entire process was very smooth, and the trade-in allowance on my previous car was reasonable. I am in a vehicle I love that is also within my payment range. Braden and Martin, THANK YOU for not only listening to me, but hearing me also; this is something salesmen, in general, are not known for.

The same day I called to make appt for an overdue service on my vehicle and service advisor Joel said why don’t you just come on in today and we can have your vehicle ready for pick up by 5 pm. Was amazed by his efficiency. Definitely going to use them for Service.

Me and my wife were looking for a new vehicle we were working with pierce. He made the shopping experience easy before we went to the car lot he had been communicating with us through text sending us pictures of vehicles that we were interested in. when we went in to go look he already had vehicles lined up for us to look at. When we finally decided on a car the process was fast and easy. My wife wanted tinted windows and he made that happen. If you are ever wanting a smooth experience and patience and not pushy go talk with pierce. He is patient and not pushy makes sure to make you feel comfortable and make sure all questions and needs are met.

I had a great experience at Borman Autoplex! Braden Tidwell helped me find a new car that I love. Highly recommended.

I HIGHLY RECOMMEND this dealership because all I saw was friendly service with professionalism from the whole team that included David B., Braden T., Bruce, and Martin. They have alot of answers to all my questions and I was satisfied with my purchase from JUNE 23,2021 of a 2022 HYANDAI TUCSON LIMITED AWD INTENSE BLUE . I cant even begin to tell you that I was able to test drive different makes and models as well. I was so undecided but at least Braden said you have to keep trying on a shoe and see if it fits. Yay!! I found my SUV WITH ALL THE BELLS AND WHISTLES I was looking for and it was worth the wait. They did not have the color and year I wanted but I was able to put a deposit and the arrival was SOOOOOO WORTH IT!!! THANKS TO THE GUYS WHO WASHED AND DETAILED IT AS WELL. I am from EL PASO and I am sad to say but HYANDAI OF EL PASO treated my mom and I like we were not important and did not even want to give me any deals after what was promised from sales manager. BORMAN DOES follow their promises and they even gave my doggie water and biscuits. Thanks and KEEP UP THE HARD WORK..SEE YA SOON from ARACELI

Just purchased a new car!!!! Big purchases always give me anxiety, but Braden Tidwell made tge process very easy. He was extremely professional and friendly. We discussed what my family and I were looking for in advance, he had the vehicles that matched my wants and needs ready when we arrived. I had a set appointment, so that there was no waste of time. This was the easiest car buying experience I have ever had. My daughter even got dog tags for all 4 of her puppies as a little extra incentive.

Thank you Braden Tidwell for all your help, you made this stressful process easy. I love my new Sonata. Its everything I wanted and more. Thank you Borman Autoplex!

We have bought a few Hyundai’s over the years from Borman.. Pat always always helps us and gives us a great deal.. I met Braden Tidwell on this round and he was great!! Got me a cute little Venue Denim by Hyundai! I luv it.. Thank you Braden for checking up on me the next day and Pat again for taking care of me too !!

I absolutely LOVE my new ride 😍 Braden Tidwell was extremely knowledgeable about each car I test drove. He was very patient and listened to what I was wanting... then delivered it! Thank you Braden and Martin! You guys are the best ❤

Pierce was very polite & flexible when helping my mother get her dream car. He showed her different options and explained everything in detailed. Everything went fast & smooth & she was able to drive away in the car she’s been looking for. Thank you!

I will never use boreman again. My confidentiality was compromised by boreman to someone outside of boremans company. My personal business was discussed and that is unethical. Very poor company. I hope they someday learn to not discuss people outside of their company.

Just purchased my new Mazda from Borman! Thanks to Frank and Luis, it was such a great experience. I cannot sing their praises enough and I will definitely return for my next car purchase!

I had been looking for a specific car and found one I liked on the Borman website. I was able to make an appointment, take a test drive, and make a deal. Luis in the finance department was very thorough and easy to work with.

Bennie was professional, friendly, and courteous. He made the entire process less stressful and pleasant! Highly recommend!

I bought a 2021 Honda CRV and I love it! The salesman Braden Tidwell was super. Showed me everything I wanted to see and got me to the price I wanted. They washed it and filled it up with gas and I really did get top dollar for my trade in. Very happy I went there.

Went in looking for a Honda and bought a Ford Escape (go figure) but couldnt be happier. Thanks to David, Braden and the rest of the team for their patience and guidance. Additionally had a minor hiccup with the passenger door, which Ford Service center quickly fixed. Way to go everyone! A very positive experience.

Jeff my sales guy, made my stuck situation into a awesome deal on my New Hyundai. Jeff is in the middle desk at the Ford show room .

Bought a Honda Civic at Borman in 2002. They took the mats out of the CIVIC and tried to tell me that the mats were extra. I demurred and stated no problem, Ill just not buy the car. They then gave the floor mats to me. I decided to get the car despite the fact they tried to screw me. Fast FWD to 2017. Id driven the previous Honda into the mud over roughly 17 years. It was a good car and I decided to go with Honda again. Purchased another CIVIC from Borman Honda. Paid cash on the spot, had a 1 year full warranty with the purchase. Roughly 2 months later the windshield started cracking. There was no impact of any kind causing the crack, and no impact crater could be detected in the windshield. Never the less Borman Honda refused to fix or replace the windshield, claiming without evidence that the windshield had probably suffered an impact. Again, no visible impact marks could be seen.Borman Honda doesnt honor their warranties. Now Im in the market for another car and Borman wont see a penny of the $40K Im planning on spending on my next car. All over a $150 windshield and their miserliness towards a customer regarding warranties.Lastly, Borman sold my personal information. Ive been receiving intrusive phone calls for the last 2 years regarding my warranty has expired. Selling my information is bad enough, but especially bad that the companies wanting me to extend the warranty are apparently unaware that Borman doesnt honor warranties in the first place.

Thankful for the salesman Richie Valenzuela. Very kind person and knows exactly what is on his lot. He helped me get the exact car I wanted faster than I could have imagined. He did his best to get me the best rate possible and made it happen! I’m very pleased with the car I got, and thankful for Richie.

Our Sales Rep, Braden Tidwell was very courteous and professional throughout the entire process of purchasing our brand new Honda Accord. We never felt pressured or coerced in making our decision to buy our new car. We would like to publicly thank Braden and the Las Cruces, NM Honda team for helping us to find our dream car.

Just picked up a beautiful blue sonata with the turbo for Mom. She is loving it. Thanks Mike and Noe for your help.Sadly also had to pick up my dodge charger that got totalled out by insurance from body shop. I will get it up and running one day.

Cesar Hernandez made my whole experience buying a car the best! He was very knowledgeable on every car, made us feel comfortable the whole time and made sure me and my family had the perfect car for us! Best car salesman!

Our sales men Benny and Braden really made my sales experience awesome ! I would definitely recommend anyone who is trying to find their dream car to these two guys right here. they made it happen for my wife and I and we couldn’t be any more thankful ! They’re patient they go over everything with you. And they make sure that their customers are satisfied! Again, Thank you !

Great experience! Very helpful and knowledgeable about the features of our car. Financing was very easy and we got a great deal. I asked them to call me when car i was looking for became available and they did!very grateful they took time to find what i was looking for- .David and Braden were a great help!

Drove 2 hours to Las Cruces on a Thursday morning in desperate need of a vehicle for work. By early afternoon found a great, reliable vehicle, & reasonably financed too. Many Thanks to Pierce M. and the entire Borman team for a smooth experience the whole way through!

Borman has been my go to Dealership. I just purchased my 3rd vehicle from them and I am so happy with their rapid service and exceptional customer service. Definitely recommend. Pierce Montoya and Luis Renteria were extremely helpful throughout the entire process. Thank you!

I purchased my 2021 Honda Civic back in December 2020, Salesman Joey was helping my husband and I out with the sale along with his Manager Adrian. At first, they were real nice offered more than they provided. I traded in my expedition, once we had negotiated a trade in value, they took it upon themselves to change the numbers once they found out I owed less on my vehicle than they thought. They lowered the trade in value and presented me with a different contract. Once we confronted Joey and Adrian with the change, they said they messed up, they basically dropped the value of the trade in value and billed the difference since we owed less on the expedition. Next, with the purchase of my 2021 Civic they promised to tint my windows, which they never gave me the voucher. They promised me a dash mat which I received 6 months later. The dash mat I only received after I personally went to the dealership and complained. After I received the dash mat, they sent me the wrong dash mat. They also told me it took so long because I did not post a review on google reviews. That was never a stipulation of the dash mat. This sounds super unethical. The car came with minor scrapes and a minor dent that they promised they would fix, 6 months later and they still have not called to fix the issues as they promised. If you want a good buying experience order the car online, Borman is horrible and will over promise and under deliver. If they would have never offered any items, I would have still bought the car, but the fact that they promised all these items and then come back that they did not deliver due to me not leaving a review is unethical business practice. Google should be reviewing their reviews as they are trying to buy reviews. Borman will change the value of your contract be aware of Adrian the sales manager as he tried to change my trade in value even after we had negotiated the terms. Cannot stress enough!!! Look out for these guys. Mr. Joey, here is your review you requested for my dash mat.

They have a good sales person. I bought two. But I never had friendly service from service center either Mazda and Honda unfortunately.

Melissa at Borman Autoplex (Honda) was AWESOME! Great customer service skills and was very helpful in getting our needs met! We felt extremely comfortable with her! Thank you so much Melissa! We will definitely be back!

Its my first car and she did great shes super nice and she was making us feel at home. She was very patient with us and had an answer for every question we had. She sounded really sure every time she responded. Melissa was great!

Braden Tidwell is a wonderful salesperson. He is kind, knowledgeable and very patient. He answered all of our questions comprehensively. We purchased the car because of Braden - we liked him immediately. He made buying a car fun and pleasurable. We highly recommend him to anyone looking to purchase a car. Thank you Braden. Catherine & Yvette

A few hiccups in that the Bronco Sport I had reserved, was already reserved for someone else. But the one I received I really like. In the current car market I felt a little rushed through the process because if I didn’t do everything now they were going to give it to someone else. But overall it was fine and about what to expect from any dealership.

Christina and Braden were absolutely delightful to work with. They helped me find a vehicle that fit my needs and were able to answer all questions and concerns that I had. Made it such a smooth and easy process. Definitely recommend!

Great place to shop. We had a better experience this time around compared to 4 years ago.

Stopped by today to check out the Ford Ranger. Salesman Richie Valenzuela assisted me with all my questions. He was exceptional with the service, very knowledgeable, friendly and helpful. He made everything clear an reasonable. I am pleased to say I drove home in my 2021 Ranger this afternoon. Thank you so much Richie for all your help.

If you are interested in a new vehicle, I highly recommend Borman Autoplex. Braden Tidwell made the purchase of a new car smooth and stress free. Braden, along with the sales manager Bruce Weinreich and Finance manager Martin Espinoza made this a team effort and treated us with dignity, respect and their communication was transparent. Contact Braden for your next vehicle!!

The salesman, Braden, was professional and conscientious about helping me find the perfect vehicle. I wanted to try out several different models, and he was extremely helpful and patient. I never felt rushed to make a decision and was given plenty of information. Buying my car from the Borman Autoplex was a pleasant experience, and I love my vehicle!

Great customer service, Mr. Frank Marquez was awesome when answering our questions and Mr. Luis Renteria got us the best deal that worked for our budget. He didnt give up until he got us a good deal and a great new car. Thank you Borman. I have bought 4 cars total in my lifetime from Borman and I will be back when its time for the next one.

I was pleasantly surprised with my experience at this dealer ship! They do not treat their customers like just another number. My salesman and now friend Jereme made the experience that much better. He had a vast knowledge about vehicles and really listened to what i was wanting in a vehicle. He listened and was able to put me in the correct vehicle almost instantly. He was kind and truly seemed like he was there to help me not just the dealership sell another car. The excellent service did not stop there the sales manager as well as finance was top notch! Again they treated me like I was a friend and not like another number. I left knowing I got a great deal and that they would be there if I have any questions. I left feeling like I had an experience with excellent customer service, which is saying a lot since I am in the business of sales and customer satisfaction myself. I would highly recommend Jereme and the wonderful staff he works with to anyone. I now look forward to my next vehicle purchase!

My husband n l purchases a 2021. Hyundai Accent at Borman Autoplex just recently! The experience was amazing as we werent sure what we wanted. We got a great salesman named Braden Tidwell that took his time and showed us quite a few cars before we made up our minds. All the Staff is very nice, helpful and very professional. Thank you again.

I purchased a vehicle from the used department. FRED is the worst. Hes nice until you sign the papers after that hes almost impossible to get help with anything, made it impossible for me to exchange the car within the allowed time frame, and when you ask for a supervisor, they just loop you back to Fred as if you can complain to Fred about Fred. Will never do business there again.

Just bought a new Honda SUV. Sales person was Braden Tidwell. Love the car. Have always purchased Hondas. Mr. Tidwell is the best sales person Ive dealt with. He is veryProfessional and personable. He knows his job very well and absolutely explained everything about the new car. If hes still there with future purchases I will most definitely ask for him. Thanks to Borman for hiring him.

Our new Ford Edge was the third car we have leased from Borman and it might have been the best experience yet. Braden did a superb job and the process was very smooth - and the car is pretty nice as well.

I bought a 2021 Hyundai Elantra, i was looking to trade in my 2019 for a newer model. Braden Tidwell was fast and efficient! We enjoyed the service and the friendly staff. Braden and his team made it an easy experience and they even worked with my budget.

Awesome place to buy a car and get maintenance. No hassle. David sold me my new 2020 Explorer and the process was a breeze. Very communicative team from service to body shop.

I bought my 2018 Ford Explorer and it meet all of my family needs and was at an awesome deal. The finance team Martin was great with getting me the best deal. The sales reps Brandon and Bennie were so helpful and friendly. Had the best experience will definitely be coming back in the future. Thanx you all 🤩

Just wanted to give kudos and thanks to Paula W., the person in charge of handling my tags. There was a delay, but Paula always took my calls and questions with a calm, professional tone that I genuinely appreciate. I cant say enough about how Paulas attitude and service positively shaped my experience.

The worst place in town borman guys did some work on my car and broke 2 sencers and they admit that they did it. But I have to pay for their mess up. Not good 5 mouths of this!!!

Great job Joey Nevarez! He understood our situation and the staff were quick. Hopefully hes still around when Im in the market for a vehicle.

Just bought a truck, and the Salesperson Melissa Placencio, made it all worthwhile. She was very helpful, without pressure, and let’s you decide what’s best for you. Thanks Melissa!

I just purchased a new Hyundai Santa FeAnd I would like to thank Branden Tidwell and Bruce for everything. It was a pleasure working with Braden he explained everything in detail. Great salesman.

I recently purchased a new Honda CRV from Braden. He was excellent in helping me get the car that best fit my needs. I highly recommend Braden at Borman Autoplex if you need to purchase a car. He is the best.

The professionals at Borman of Las Cruces were so amazing to me! Jeff was such a wonderful salesman willing to go out of his way to help with anything & everything. He is actually what made up my mind to buy with Borman from the beginning 1st introduction all the way to closing the deal on my new Honda civic! This car dealership is the best most welcoming car dealership in town very professional and willing to go out of their way for their customers.

I had a great experience with Borman Braden Tidwell is amazing he listens and connects with customers and Bruce the manger is amazing definitely answered all my questions and they are on the Honda side of Borman I most definitely recommend

Good service and customer service. They really helped me out with my purchase. Thanks Pierce Montoya!

I want to say Thank you so much to Braden Tidwell and the Finance Manager Martin Espinoza. I had a horrible experience with another Car Dealership in Las Cruces for almost 2 weeks, I was given the run-around, flat out lied to, and was basically treated like my business was not important to them. I had spoken with Braden about a vehicle I was looking at with Borman and when I went to the lot I was treated with the utmost respect, and he helped me find the exact car I needed. All in one afternoon...they followed through with everything they promised. Braden is very attentive and respectful, and I would recommend him and Borman to anyone I know that needs a vehicle. Everyone that I have dealt with in the last month has been personable, friendly and respectful! Thank you Braden and Martin for being the best in Las Cruces!!

This is the second time I buy a car from Borman Im very satisfied with the service they provide. Braden Tidwell help me get the best payment i was looking for, hes very friendly and professional needless to say I walked out very happy and excited driving my new EcoSport. Thank you Braden

Great services and mindful employees and staff, very helpful and get you the best price

Horrible sevice had to be calling to check a for a status update. Once I got an answer form another sales representative turns out that the manager was just lying to me and never did anything. Shame if I could I would rate it 0 stars.

I had a.great experience at Bormans auto plex my sales person Brayden was very friendly. Very attentive he did his job well. I didnt have to wait long. for results

Melissa helped me find my future car, she was very patient with us. She is very nice and helpful and helped us in a very timely manner.

I was pleased, and pleasantly surprised by the experience we had a Borman Autoplex this week. All the people we dealt with were highly professional and knowledgeable. They seemed genuinely interested in putting us in the vehicle that was right for us, and the price we paid was less than anywhere else we could find.

I bought a 2019 Hyundai on the 18th from the used car lot. They were nice enough to let me have the car until the paperwork for my license was processed. When the deadline came, the paperwork was still processing. Instead of running my credit again, Steve Gutierrez (financial department) came up with a plan to help me keep my car. Without having to, he helped me submit my loan app online and even help walk through the phone with Capital One. All this with a mountain of paperwork he had to complete. By far the most respectful, helpful and understanding individual I’ve came across in automotive sales. Highly recommend working with him if you have the opportunity. I would give this man 10 stars if I could.

Everything was quick and easy, no worries at all. Loved it here! People were great to work with and made sure my experience was 10/10

100% the best buying experience. If you go make sure you ask for Braden Tidwell. The most helpful and determined salesman ever! He helped find the perfect car at the perfect price and made my experience so smooth and streamlined. He worked with all departments to make sure we found the right car for me. Their slogan is they go the extra mile but he went above and beyond and even came all the way to El Paso to get my cosigner signature instead of having them drive all the way to the dealer! I could not recommend him enough! MAKE SURE YOU ASK FOR HIM!!!

Thank you to Braden Tidwell for helping me find the vehicle I wanted. He was great to work with and he answered all my questions. Thank you to Martin Espinoza for making sure I was purchasing the vehicle that I really wanted, finding me a good rate and getting me a payment I could afford, when it came down to actually signing. Buying a vehicle can be intimidating because it is not something we do everyday. Especially as a female walking into a dealership all by myself, one would think that they would take advantage, however that was not the case whatsoever. They really did take care of me and helped me understand certain things that I didnt know. They made sure I felt comfortable with the buying process by explaining details and answering several questions. I can honestly say I had fun purchasing my vehicle because we were all laughing and joking around. If it wasnt for all the COVID restrictions in place right now, people would have thought we were having a big party. All in all, I was treated with respect and concern and they are still helping me after my purchase with any questions, concerns, or needs, which Im sure will continue. Thank you all for making sure I went home happy with no regrets whatsoever. The only reason I gave 4 stars instead of 5 because in my eyes, there is always room for improvement and 5 stars means perfect. :)

Super helpful and well explained detail and thank you for all the workers as they treated us good and made us feel comfortable. Highly recommend and always look forward for the better price.

My husband and I went to autoplex Saturday we’ve been wanting to trade in my car so we stopped just to look at the cars it was very hot that day we didn’t see any sales people out there . But then we turn and here comes Braden Tidwell in this hot weather to greet us 🤝 and takes us inside where it was cooler and start the process on helping us with our trade in 🙌🏻 2021 sonata very satisfied with our choice 🚘come to mind it was 5:30pm and he was very helpful him and his team didn’t leave till 8:30 🕣 we can never go wrong with autoplex

Going to Borman Autoplex to trade in our vehicle was one of the best decisions we have done. Our sales professional was Drew Mendoza, and he was absolutely great! Friendly, professional and very personable. We walked out knowing that he got us the absolute best deal, and my husband and I are very happy with our new car. We are from El Paso, and one of the reasons we came to Borman was because they are known for their great service. Thank you, Drew!!

Best dealership experience Ive have. Nate and Pat were very easy to work with and both were upfront and honest about everything. Going to enjoy my Accord Sport 2.0T.

This is the 3rd vehicle weve purchased through Borman. First Hyundai, which we hadnt considered until our knowledgeable salesman Braden Tidwell suggested a look and test drive. Fit our needs perfectly.

Braden Tidwell did a good job of finding me a great used car that fit my budget. Bruce Weinreich and Martin Espinoza were also great to work with. My only dissatisfaction was the amount of time spent waiting for one thing or another. Many years ago I had a horrible car buying experience at Borman and hesitated to come back. This crew changed my mind. Thank you all!

My whole experience with the dealership was great. Braden was an excellent salesman helping me with questions and getting me in the car I wanted. Thank you to all.

These guys are amazing. Not only were they attentive to all of my questions they also brought the car I was interested in all the way down to me for a test drive. Our guy Nathan was on top of his game and very professional. I will definitely do more business with them again.

I had a wonderful experience buying my car at Boreman. Staff was so friendly, attentive, and helpful. I had visited other dealerships, but did not receive the same level of curtesy and care as I did at Boreman. I am definitely planning to come here again to buy cars in the future. And I’ll gladly recommend then to my friends and family.

Great car buying experience. Bruce Weinrich and Braden Tidwell made this process as smooth as possible. It took me longer to get my car detailed, than it did going through the buying process. Highly recommend buying from here. Also, if they dont have the car you want, just ask Bruce. Hell find exactly what you are looking for.

Came in to buy a new Ford Ranger, got a great deal and great friendly service from Jeff Valencia. Great job thanks everyone.

Angel and Fred are awesome. They know their jobs very well. Respectful and honest. I would highly recommend you do business with they awesome people. 10/10

Jeff and Luis were great to work with. Great communication and hassle free purchase. Jeff was very professional and knowledgeable. It was a very pleasant car buying experience.

Got my electrical issues resolved. Service writer was friendly and honest. Appreciated.

We highly recommend Borman Autoplex (Honda), with special kudos to Braden, our Sales Rep. We purchased a new 2020 CR-V on Aug 3, 2020 and couldnt be more satisfied. Braden met us at the curb as promised and was exceptionally knowledgeable and well-prepared to explain all aspects of the car in a very understandable and straightforward manner. We were exceptionally pleased with his helpful and attentive manner throughout every step of the process. Braden is a very people oriented salesman and makes his customers feel valued and respected. We think Borman Autoplex is lucky to have him as a member of their sales staff!Don and Patsy Combs

Bought my brand new 2021 Honda HR-V from Mr. Braden Tidwell. Outstanding sales person and extremely helpful. Very knowledgeable individual, that made my purchase all the more easy and satisfying. Thank you!

Just purchased a 2021 Honda CRV from the Autoplex. Both my wife and I had a great experience and Michael and Frank were great! With the experience we had I am sure we will be back to purchase again. Its not a long drive from Alamogordo to Las Cruces to get a great deal and to be treated outstanding. Thank you Borman Autoplex and very happy with my purchase!

They did a great job!!!! Tony Garcia was our sales guy and he really listened to what we wanted in a truck. Thanks so much!!!

Jereme made the whole experience so easy and smooth for buying the truck I wanted. He’s attentive to detail and pleasant to work with in making a straight business deal, no funny business. He set our expectations and delivered. Thank you Jereme!

I was so nervous to come buy a car after so long but once I walked through the doors Martin Espinoza made me feel so welcomed and comfortable. He remained calm and listened to what I wanted as in safety features and he showed me the right car. Thank you again!

If you go there ask for Brenda Cruz..Shes and AMAZING Salesperson..Very Friendly,Very Knowledgeable and Very Outgoing..She goes above and beyond her capabilities to Help You..m

Thank you borman Honda for having a professional and friendly atmosphere. And a special thanks to Jeff valencia for his great service and knowledge regarding my new 2021 honda civic.Thanks again.George Mendoza

My husband and I recently got a 2021 Ford Explorer and our experience Borman was awesome. Especially Mike and Jeremy who helped us out. Would definitely recommend to anyone to get a car from them. Thank you again Mike and Jeremy.

Jereme was extremely helpful and knowledgeable. The process was quick and easy. We are highly satisfied with the experience at Borman.

Dont buy a vehicle here. I bought a vehicle here and was sold a vehicle insurance policy that was a 3rd party vendor and not through ford. The transmission on my 2016 Focus went out at 86000 miles. I thought I was set.I have insurance. Its been 1 month and no vehicle because their gold care insurance covers their parts, and not ford dealership parts. My car has been 1 month at a ford dealership. Ive gotten we can fix it today we have the parts, but your I insurance doesnt cover them. You have to wait to be sent the part. The first transmission was defective and here I wait for another. I should have known something was wrong when they built you into a good survey or the sales guy wont get a commission. This has been an absolute nightmare!!!

They took care of my needs immediately, so it was a quick in and out.

Best buy ever will go back to buy my truck.

I got my new car from Borman. I would recommend Braden Tidwell. He is the absolute best there. He is honest and up front with everything. He was very patient and made sure I got exactly what I was looking for. Both Braden & Bruce Weinrich made my car buying experience less stressful.

My wife and I are extremely happy with our Lincoln Nautilus purchase. Look up Joey and Frank. Joey is a very nice young salesman and Frank is a certified Lincoln sales person. These folks bent over backwards for us and gave us a better deal than anyone in the country.

We purchased a 2021 Santa Fe in May. We paid cash for the vehicle. The vehicle was supposed to come with a cargo cover - which was an extra cost, and an owners manual. A month later, all weve gotten is lip service. I still dont have an owners manual and I still dont have the cargo cover for which I paid. Unless you enjoy dealing with this kind of misery, buy your vehicle somewhere else.Ive seen the response from Borman. Why would talking to anyone at Borman solve this problem? Today, we were told that the cargo cover for which I paid and the owners manual were never ordered.

Just recently purchased a new 2020 Honda CR-V Ex. Braden Tidwell was our sales person and he did a great job. He was very patient and willing to show all cars that were in our area of interest.Have to admit that the finance part went very smooth and though we were there for a while most of it was due to viewing different cars.We have now purchased five cars from Borman Autoplex and this last time was the easiest car purchase we have ever made. Good job Braden keep up the good work.

January 2021We were hesitant to go to Borman, but glad we finally did once again.If you go, make sure you ask for:JEREMY LACKEY.Jeremy went above and beyond. While the management was about to let us walk away, Jeremey stepped up and called us after we had already left.Jeremy was very polite and professional. He showed the utmost respect and dedication to making sure we were satisfied in every which way. We had to return a couple days later and he continues to show the GREAT person that he truly is.In all the salespersons that I’ve ever dealt with, Jeremy has proven to be top notch.If you go to Borman, make sure you ask for JEREMY LACKEY as he will be who we will ask for in the future.Thank you Jeremy.

I just recently traded in my 2019 Honda Civic for a brand new 2020 Honda Civic and Jeff and Adrian were amazing to work with! They brought the car to my home and it was such an easy process! I would definitely recommend Borman to everyone! These guys were great!

Thank you to the Borman Autoplex staff that helped me choose the perfect car for me! A staff that was both friendly and kind!