If I could give them .10 stars I would. This company is awesome. The customer service is incredible. I have purchased several things from them for my Suzuki outboard and they have all arrived on time and were the exact item I needed. I sent them an email with a question about a trim switch and Sydnie replied almost immediately. They went above and beyond what I would consider good service. They answered all my questions and were very responsive (an extremely rare quality in any company now a days).
These guys are beyond awesome, I am 5000 miles from them and they had the parts no dealer out here had in stock. They even went above and beyond to make sure and get them in the mail fast ( even though there pickup had already came for the day) .Will 10000% be using them in the future......hopefully not at the 2 day air rate 🤣🤣🤣
The BEST and most helpful Suzuki or any marine dealer I’ve ever dealt with. Go above and beyond to help with problems and to keep customers happy. Large inventory on hand and quick shipping. Great people and great business!!
Absolutely amazed at the customer service I received. Called to verify part stock before placing an order online since I had an extensive list of parts I needed. I was greeted by Sydnie and she took a list of the part numbers I needed and even checked the stock while I waited on the phone, this is how you earn repeat customers. Sydnie was knowledgeable, courteous and quick. Both of my local Suzuki Marine dealers are not nearly as helpful and I absolutely hate going to them. Precision Marine should open a shop in Lafayette, La and send Sydnie to manage the place, she is super squared away. Thanks for the excellent service!
I would not recommend using them. Just got through a terrible experience on a job I paid them to perform. First they charged for work that I didn’t need nor requested. Then after I get my boat back first trip out my fuel gauge, water pressure gauge and my bottom machine are all off line. All of those items where working fine and not part of the original work order. It’s worth mentioning they where paid to install a new jack plate and rewire the running lights and the live well pump and install a new fuel filter behind the manifold. They took it upon themselves to do a tune up which I already did including anodes back in June.Paid them anyway for the tuneup just wanted to get my boat back and leave.When I returned the boat they basically tried to blame me for everything. Even claiming their was no fuel in the boat. Which wasn’t true their was 2/3 of a tank.My recommendation is to find another service shop and avoid these guys. They won’t account for themselves. Frankly I could barley get their manager to call me back. Which was pointless cause when you do talk to him he won’t account for anything. If you ask him a question he avoids the answer.I had purchased this motor from them about 10 years ago. I’ve always taken this boat to them. I’ll never do business with them again.
Searched all over town looking for Suzuki outboard motor parts when I should have went straight to these guys. Person at front desk helped me find every single little part I needed, excellent customer service!
Bought a Suzuki low pressure fuel pump and ended up we didnt need it because it was a electrical issue.. Sent it back and precision marine charged a 20% restocking fee for a item that weighed less than a pound.. The only company Ive ever experienced that actually charged a restocking fee.. never again!!!!!
Great customer service. Precision Marine always has what we need in stock.We purchased a Power pole, minn Kota trolling motor, and had out Plat form welded through Precision. The best in town.Definitely recommend for any parts or services.
Had parts i needed very knowledgeable and dont try to sale you something you dont need
These guys always get me in and out quick. Wide range of parts in stock and knowledgeable staff. Eric worked on my boat he did an outstanding job and completed the work fast. I will be bring my boat here from now on
These guys are amazing, Rocko and his team are very helpful I’ve been using them for almost two years now and I’ll never go anywhere else. Thank you guys.
This was my first...but definitely not last...order from Precision Marine. I spoke with their staff and received the best help I could have hoped for.I had my parts in hand in TWO days with no trouble whatsoever.Ill be buying all my Suzuki parts and maintenance items from Precision Marine. Thank You gentlemen!
These guys are a real pleasure to work with. Even after the deal they are concerned about the customers well being. I have found their prices to be very reasonable, their customer service outstanding, and would recommend them to anybody looking for a good company to do business with.
Great group of people personable with large oe parts selection.
Robert and his crew are great they diagnosed my problems and had me back on the water in no time. I would say they are probably the best Suzuki mechanics in the Tampa Bay area. Very fair and not overpriced service I would recommend them to everyone. The cleanliness of their shop and parts room impressed me to say the least.
I have ordered Suzuki motor keys and lanyard for my pontoon in Texas - GREAT prices, immediate (like ASAP) shipping and great service! I recommend them if you need any parts or help with your Suzuki outboard motor. I ordered off of their website fast and easy!
This place is awesome and Rocko is amazing and extremely helpful. Rocko helped me with parts on my 2007 140hp, his knowledge of these motors and parts is impressive. On top of everything they had everything in stock!
Oh man this guys here really know theirs stuff and they got anything you need and if they don’t got it on stock they get it for you in just a day or two amazing customer service specially Rocko and Jacob a couple of young guys with a lot of positive energy ready to help you I highly recommend this place 👍🏽👍🏽
Finding a good shop is hard enough. Finding a shop who won’t sell you unnecessary services/ items for your boat is another hard thing. Precision marine went above and beyond my expectations on updating and upgrading my worldcat. From wiring upgrades to updates all the way to new bilge pumps and fuel senders. I wouldn’t hesitate referring any of my friends and family to precision for any future repairs/service. Thank you.
We bring both of our boats here for service and repairs and have always been happy! We had a triple engine repower last year, which was completed quickly and flawlessly! They are always upfront about prices, scheduling, and estimated dates. They are thorough and always a pleasure to work with. Great group of guys who have a passion for boats and service. I recommend them to everyone!
Terrible service stay away save yourself time, money and aggravation
Precision Marine worked on my motors. Trae and Eric did a fantastic job. They found the problem and repaired and replaced the parts needed to get me back on track! They are very attentive and knowledgeable. I recommend this business as a solid location to get your outboard motor repaired and/or maintained.
Great experience and fast shipping. Ordered gear oil and a pump. Forgot to order the drain plug gasket and they sent one anyway. Can’t beat that.
Good prices, good inventory, and friendly service.
Terrible experience. First, this place TWICE gave me an estimate for two different things (a switch panel fabrication and then wire repair work involving that panel) and both times the estimate was 100% LESS than the actual cost - and neither time did they bother to call me and tell me before they did the work.Horrible customer service, they don’t tell the truth, everything takes 5x longer than they estimate, and they even BROKE my brand new locker because they lost the key!This place is terrible - avoid at all costs.Mike Dobson
I spent several months shopping around for a marine service that would provide both a quality and affordable re-power for my Sea Cat. I chose Precision Marine. Robert took the time to explain to me the ins and outs of the job, the best options, costs, and upgrade suggestions. The customer service and attention to detail that Robert and his staff show their clients is top notch. When the job was complete, I was given a complete orientation of the new system, maintenance requirements, and warranty information as well. My boat performs better now than she ever did. Re-powering with Precision Marine was the best decision I ever made for my boat..
I have been taking my boat here for years and was always satisfied with the work and the time it took to complete the work. However this last time I was told they were about 3 weeks behind and to drop it off near the end of June. I had a simple issue with my motor that needed to be serviced and the mechanic told me no problem, it should be about a week until they got to my boat. It was 3 weeks after I dropped the boat off that I finally got it back and it took them no more than 2 hours to repair the issue that I had to wait 3 weeks for. I am disappointed in the service from Precision Marine.
Just bought a part, but called to see if they had one and they had it pulled and waiting at the desk when I arrived. Great transaction.
Thanks Ryan for great service on my boat. You were highly recommended and Im glad I went. I will definitely be back.
Best mechanic hands down. Literally has diagnosed issues over the phone.
Top notch
Robert and Precision Marine epitomize professional and quality service. I purchased a re-built Suzuki 150hp from him that has done nothing but run like a new motor. He and his staff expertly rigged the motor on my 1988 Whaler Outrage that has the boat running safely and smoothly in any Sea conditions. Robert thank you again for the outstanding service!
This is a great place to do business with. My local dealer was no help, but after a phone call to precision marine, all my questions were answered and I had the parts I needed on the way. They are very knowledgeable, and friendly. I will definitely do business with them again.
Recently repowered our bayboat with a Suzuki 200AP with Precision Marine. Cannot be more pleased. The work came out great. Ryan, Eric and Rocco make an outstanding team. They have earned another customer.In fact, I already brought our center console for service on her twin Suzuki 300’s, another job well done.Highly recommend.Jorge
Very knowledgeable staff, I was in and out in a matter of minutes
If you are tired of dealing with shops that give you poor customer service, then head to Precision Marine. Robert runs a great business and gives things to you straight. You don’t have to worry about being sold something you don’t need, unnecessary work, or overcharges. I know the work is going to be done right when I go there. They are professionals at what they do and run a great shop.
Robert with Precision Marine has been mechanic for my 1992 Suzuki 150 for nearly 16 years now. With his extensive knowledge and expertise he has managed to provide with a reliable motor for every one of those years. No matter what the problem was, Robert diagnosed it and fixed it. Sometimes, he would even provide me with quality used parts to save me money when he could. Recently, he finally talked me into moving into the 21 century with a new 4 stroke (2015 Suzuki 175) and Im glad he did. My fuel economy more than triple and best of all, I can hear myself think...... Cant believe I didnt do this years ago.You wont find a better mechanic or more reliable outboard service center than Precision Marine.
Most owner operated marine maintenance shops are dedication to excellent customer service. The difference that makes Precision Marine stand out above the others is that Robert and his employees actually know what theyre talking about. His knowledge coupled with his personal concern with any of my maintenance issues is the reason why I will travel to Largo FL. from Clermont, FL for any issues I cant handle at home. Suzuki is a great marine motor, and Precision Marine is a great shop. Theyre also very reasonable (They wont be undersold)with their mail order parts. Im a fireman, so I know a little about a lot of stuff. So trust me when I say, Precision Marine is the place to go for all your Suzuki Outboard needs.
GOOD PEOPLE with good products Catch1sportfishing.com
Best marine service and sales in the area
I’ve been going to Precision Marine for about 10 years. My father and I had a 99 225 2 stroke at the time and Robert started doing work on it after my previous dealer closed their doors. I wasn’t happy with the engine and was shopping for a new one, determined to get another brand. Robert told me how good the new 4 strokes were and there was no comparison to the older 2 stroke. I valued his opinion and the work he had done for me in the past, so I purchased a new 2006 DF250 from him based on his recommendation. It has been a great engine and is still running strong at over 900 hours.I recently partnered with a buddy on a new inshore boat and we are purchasing another engine/setup (DF115) from Robert. Precision Marine is great to work with as evidenced with my continued patronage. It is a huge peace of mind to be able to take your boat to a business and know that you aren’t going to get ripped off and things will be done right.I have appreciated the way Robert has treated me over the years and especially valued how he treated my Dad when he was around. Great guy, no bull, treats you like a friend.
I just put in another order.. no questions this time but thanks for all the help in the past.
Great staff.
Robert is an awesome and very helpful. Great place to do business.Cookie
I was happy with my experience. The owner took his time to document everything I wanted done and he was receptive to all of my questions
Great Service specializing in Suzukis
Rob is great. Went out of his way to help me and stayed open a little extra to help me get my parts. Thanks, RobLink Glasgow
Rob is a wealth of knowledge and has helped me with our suzuki nema 2000 issues. After getting stone walled and a lot of we cant help you or its unavailable responses from other dealers he really came through and was worth the telephone call. Id give him 6 stars if I could.
Very happy with the customer service, the turnaround time, and the price of the used motor that I got from Precision Marine. Robert was great!
Very rude and short on the phone when acquiring about a part for our motor!!! Seemed very agitated by having to answer my questions then was rudely hung up on after thanking him for his time... Absolutely do not recommend!!!
PRECISION RE-POWERED MY BOAT JUST RECENTLY WITH A NEW 250 FOUR STOKE SUZUKI.THE EXPERIENCE WAS GREAT THE PRICE HE QUOTED ME WAS LESS THAN I PAID.ROBERT & HIS EMPLOYEES NEW THERE BUSINESS THEY ARE HONEST, RELIABLE, FAIR TREATED MY BOAT LIKE IS WAS THERES.I HIGHLY RECOMMEND PRECISION MARINE FOR REPAIRS OR RE-POWERING YOUR BOAT.ALSO FORGOT THE MOTOR WORKS GREAT .ROBERT CALL A WEEK LATER & ASK HOW THE MOTOR WAS PERFORMING THATS THE WAY TO DO BUSINESS!
I just repowered with Precision Marine last week. Throughout the whole process, Robert and his crew have been professional and attentive to any of my requests or scheduling changes, and very fair.This is my first Suzuki, and first repower, and I cant say how happy I am to have done business with Precision. They have earned my business for just being good guys who genuinely care about your customer experience. I didnt give those guys much time to work, and they busted their butts to make sure I had my boat before the weekend, and welcomed me late Friday afternoon for the walkthru and paperwork process.Robert has a couple of young guys working for him that are very knowledgeable, and are class acts. It is hard to find a business like this in any industry. Do not hesitate to reach out to him if youre interested in his products, you will not be disappointed.
Robert is the about the most honest guy in the business. I owe him $40 in fact, from the last service. I order all my parts thru him, noone gets it cheaper. If you dont like using sea tow, this is where you go.
I have used these guys for service on my df225 since the new installtion back in 2005.I would recommend rob n the guys for anyone with a suzuki outboard.Ive always had great service.
Robert and the guys always provide a great experience.
Im from cincinnati ohio and couldnt find a soul anywhere near me to discuss or help with a suzuki engine. I called Robert and he gladly took 10 minutes out of his time to discuss my problem and an attack plan for solving it. Without his knowledge I would still be barking up a fuel tree when I had a low end timing issue. TY again for your professionalism and for taking the time out for a stranger states away from you that is now a loyal customer. I will never purchase a part elsewhere.Mark 1987 DT75
I needed new lower units for my DF300 Suzukis. At the time there was a shortage available in the states with only 1 showing in all of north america. I had contacted Robert because I saw his online ebay listings. I personally have sold over $5,000,000 in sales on ebay so I understand the comittment to customer service that a business needs to be successful online.Robert was able to source me a second lower unit from another dealers stock. Within 2 weeks my boat was back online. As a comparison I priced them with two local dealers and was told 3-4 months until the parts came in.Very satisified wish they were local to me
In and Out and on the Water thanks Precision
Very unprofessional in his reply to questions on ebay ads. Just another person in the marine industry that cares less about customer service and looks down at customers.
Friendly customer service...in and out in days not weeks
Good prices on zux parts
Good shop