user
Laramie GM Auto Center
3600 Grand Ave, Laramie, WY 82070, United States
Appearance
Laramie GM Auto Center
Comments
Li
Review №1

Rachel in the service department was extremely helpful and super nice! She got my car in sooner than I expected and I couldn’t be happier with the service that she and the other people there gave me! Amazing service! 5 stars!

Br
Review №2

I talked to Mike and he was very helpful in selling me this car. I live in Kansas City, Missouri and the car was in Laramie, Wyoming. We got all the prices lined up and he got the paperwork and overnight shipped it to my house and I was able to sign everything from home and make the 10 hour drive up there. Overall 10/10 experience and I do recommend this dealership.

Mi
Review №3

We all have preconceived notions of what an interaction at a car dealership and the car buying process may be. My experience with Courtney Hampsten was anything but that and instead truly a pleasure. Sure, we were there for several hours - there’s no getting around that - but the process itself was great. Find car, test drive, review pricing (which is literally what’s on the sticker, no haggling or negotiation skills required), review & sign paperwork, wait for detailing and drive off. It was such a painless experience coupled with a great personality.If you have a need for a car, ask for Courtney. He will help in the most relaxing non-pressured way possible. Mike in finance was also super great to work with and made it easy. All around high marks.

Na
Review №4

So easy setting up an appt and buying our new truck online. Brandon was an excellent communicator and very helpful in the whole process.

BB
Review №5

I recently purchased my second car from Laramie GM Auto Center and my buying experience was excellent. Our salesman. Courtney, was professional, knowledgeable, and friendly and was able to answer all of our questions. Their no haggle business model makes the experience stress free and the cost of our new car was very fair. They have earned my repeat business and I would definitely recommend them if youre looking to buy a new or used car.

am
Review №6

Amazing experience!Courtney helped us tremendously. We told him our price range and what we wanted in a vehicle. We found one about 3 hours away, he worked everything out for us and came in (on his day off!) to make sure our new vehicle was clean, fueled and ready. Easiest experience out of the 4 cars Ive purchased. Him and his team are great and will be our go-to whenever we need a vehicle! Highly recommend!!

Br
Review №7

Our salesperson, Brandon Welsh, was great. We live in Cheyenne and called him told him that we saw the Tahoe on the website. We drove over he is so friendly and explained the features to us. We also spoke with Mike and Weston great guys also. This is our 3rd vehicle we have brought at Laramie GM. Thank you for having great people.

Mi
Review №8

Everyone I talked to was extremely helpful when going through the process of buying my new car. I had made the decision to buy my car without seeing or test driving it and when I arrived they had already washed it. Mike Vanvleet gave me a quick overview of the special features before letting me take it out for a spin! He was very helpful and informative going over all of the important information with me. They also gave me a great deal for my old cars trade in value before having seen it in person. I would definitely drive the two hours again to go visit Laramie GM! Thanks again so much!

Jo
Review №9

The quality of your service is good but the timeliness is ridiculous. Having to wait a month to get my car looked at is unreasonable and having to wait several more weeks to have the part installed is too much. I bought this car from your dealership and even though it has been 22 years ago there is still no excuse for having to wait this long for service.

J.
Review №10

Everyone from the Salesman I worked with to Joe in finance was professional ethical and classy. It was a great car-buying experience all around.

Bi
Review №11

This was the worst experience Ive ever had at a dealership, my 2003 Tahoe with only 84,000 miles on it, had a brake line go bad, they refused to fix it, but they were real happy to sell me a new truck, I was 700 miles from home and they knew I didnt have any options. Have nothing good to say about this place

Da
Review №12

When looking for a vehicle, Laramie Auto Center kept popping up I my search. They had exactly what I wanted for a lot less than around Denver. After some texts and calls I took a dare and drove up. Even with the I-25 traffic, it was well worth it. The people were friendly, easy to work with and very different than another dealer I visited a few days before. The drive back on 287 was the dessert.For my next vehicle they are at the top of my list to buy from. Hands down.

Ti
Review №13

We finally discovered in working with Laramie GM that buying a car doesnt have to be a terrible experience. This was by far the easiest transaction Ive encountered. We had a few emails back and forth and the next day our new car was delivered free of charge! Shoutout to Mike V and Krystal! These guys are amazing to work with.

Br
Review №14

The staff were great, friendly and fast. Despite being very busy they were able to see me last minute. Service was outstanding.

Ju
Review №15

Great place to buy a car. And the mikes are awesome. Great group of guys

Di
Review №16

Incredibly nice staff. Let us charge our EV (even though not a GM!) and when we just couldn’t get a ride into town by cab or Uber the staff member Ryan drove us himself. I’m sure it would be a really pleasant experience leasing a car there. Thanks Laramie GM!

Je
Review №17

Best car buying experience we have ever had. The guys here are great! Customer service was great! Great prices! Left feeling great with our purchase!Thanks Mike and Joseph for all your help

El
Review №18

Very impressed with the sales team, they weren’t pushy at all. They met me half way and paid for half of cost for new tires. The check, engine light came on few days later and they scheduled me to come in and take care of it. Very appreciative that they have stood by there word.

Jo
Review №19

Friendly, professional and fast service. With a service department crew knowledgeable with my vehicle.

Ro
Review №20

My wife and I were traveling on interstate 80 on our way to Omaha for the Olympic swimming finals when we developed a vibration in our 2021 Sierra pickup. We stopped in Laramie at the Auto Center to see if they could get us in for a tire balance. The place was very busy but David Candelaria dropped everything and got us on a rack in minutes. We were on our way in short order thanks to David and all the team at Laramie Auto Center. Great people for such fast and excellent service.

Ai
Review №21

Every time I have been here I have had a great experience, regardless of what I come here for. The staff are always friendly and helpful. The prices are fair. I have never had a bad experience.

Ad
Review №22

Had an appointment for oil change at 10:30AM. Brought the car in around 9:40AM as well don’t live in Laramie and we’re going to shop around town. I called around 1pm and service never answered phone. Went to customer service and the lady couldn’t get anyone in service to answer the phone. She said she would call me back. After not receiving call back I called around 2pm and the guy that answered stated, “umm looks like they just pulled it in”. I finally received a call around 2:30-2:40 saying that my car was ready. So basically brought my car in early (was not expecting it done early) but 4 hours after the appointment time is absolutely unacceptable. We never even got a text or call stating they are running late. I would have just taken my car and gone somewhere else if I knew the service department was going to be like this.

Go
Review №23

I am very happy with my new tires and rims. They look great and drive perfectly.

Je
Review №24

We had a great experience this the the 6th truck I have bought. Every time the service gets better. Mike and Joe worked with us every step of the way and not one time did the tell us what they want it was what we wanted. And they have me the highest trade for my truck than any other dealer ship around .

Cl
Review №25

They told me to bring it by 7:30 am for wheel balance and rotation. I made the appointment the week before. I bought the tires from them also. I just can’t believe it would take all day to do it.

Sa
Review №26

Do not take your vehicle to Laramie GM service center. Jackie treated my elderly parents absolutely horribly. We have bought multiple vehicles from the autocenter and have always had done work at their service department but will never do so again.

Ca
Review №27

We are very happy with our experience at Laramie GM! Courtney was our salesperson and he was very knowledgeable. He had a great attitude and was easy to work with. He was always quick to respond to our requests, showing us that he valued our time. Mike in the finance department was helpful and explained all of the terms well. We’ve also had positive experiences with the service department. Worth the drive from Cheyenne! Laramie GM has won our future business!

We
Review №28

There was no pressure! Im thankful for the team that assisted me as they were kind, patient and there was no hassling.

Se
Review №29

Great customer service! The entire staff makes you feel like a person not a number. They were great at answering any and all of my questions. Being my first vehicle purchase I had questions about everything from numbers to mechanics. Living in another town they assured me if I still had more questions once I got home to continue to give them a call and they’d help me in anyway they could. My check engine light came on in my brand new vehicle, I called my salesperson and they gave me options and followed up a few days later to make sure the issue was taken care of. GM Laramie Auto Center is amazing and I highly recommend to anyone for their next purchase! Thank you Krystal, Brandon & Mike!!

Kr
Review №30

Such a great experience!! Id been searching for months and Laramie GM has what I wanted for a very fair price. Mike van vleet was my salesman and he is top notch. There were a few fixes that needed done after I bought it (the car is 8 years old with over 100k) and Mike and the service department took care of it right away. Outstanding service I am so grateful and releavied to have the car of my dreams! Thank you Thank you I definitely recommend them!

Ja
Review №31

Everyone was very friendly, and went out of their way to accommodate us. We really felt heard about what we were looking for and what we were willing to pay. We also felt like the trade in value offered for our car was more than far. It was a great experience!

Je
Review №32

Best experience buying a car in my life! I live in North Carolina and purchased a vehicle from Laramie GM Auto Center. They sent videos of the cars interior and exterior. They were always promt to answer my questions. They let me know when they carrier arrived to pick up the vehicle. The entire process was so incredibly smooth. Brandon and Krystal were great to work with! Furthermore, the car exceeded my expectations when it arrived!!! Between the excellent customer service and the lack of sales tax and dealer fees on vehicles in Wyoming, I will definately shop here the next time I need a car!!!

be
Review №33

My appt was at 8:30 a.m. for an oil change and 5 point maintenance check, plus to fix a head light. I was told that the appt would take around an hour and a half. When I returned at 11 a.m. my car was on the service rack. Nothing had been done on the headlight. After waiting another 45 min. The express lube manage can to me and said they need another 1 1/2 or two hours to fix the headlight. At that time, I was pretty frustrated. I told them to give me the bulb for the headlight and my husband would put it in. After waiting, 4 hours then my bill came to $188.00! Oil change, air filter, and a pollen filter? Ouch!

Sh
Review №34

We have used Laramie GM for years, for service and buying our cars. Our last car buying adventure at Laramie GM (04/2021) was the best car buying experience EVER! They did not have what I wanted so they found it for me, plus we were able to buy a life-time bumper to bumper for as long as we own the care. Laramie GM also has life-time drive train when you buy from them as part of their service, no extra cost. We will continue to use Laramie GM. Thanks Courtney Hampsten for making this happen so quickly and seamlessly.

Jo
Review №35

Very helpful. Buying an EV comes with a lot of questions. The dealers did well answering them. Having a 220 V charger on site was KEY for me going through with my purchase, since there is nowhere else to charge the car at level II in town. I suspect EVs will become more popular here really soon though, once all the EV trucks roll out.

Wy
Review №36

Our salesperson, managers, and even the crew in parts and detail were super patient with us as we made several visits to the dealership, looking at every vehicle! They gave us the best deal for our trade, and made the buying process very easy once we picked a vehicle. No stress, no pressure, thanks Laramie GM!!

Ma
Review №37

We were looking at several dealerships around Wyoming, for a small suv when we came across Laramie GM Auto Center. We were greeted by Courtney Hampsten who listened to what we were seeking and showed us what was available. There was absolutely no pressure or hovering over us as we went from vehicle to vehicle. We found a brand new 2020 Buick Encore that we are loving. Thank you Courtney! We will be back.

No
Review №38

My name is Dillon Schneider and Ive been a successful salesman for the passed couple years. I came in expecting the typical salesman environment from what has seemed to be a stigma amongst car dealers. But from the beginning of my car search to the final signature Zach was above and beyond. Hes down to earth and spends more time just finding out how he can find the best vehicle that you want to drive for the years to come. 10/10

Cu
Review №39

Mike Eaton is great and Ammon in service was excellent at letting me know everything was taken care of and what I needed to take care of

Sa
Review №40

We always receive great customer service. The employees are always friendly. We drive 50 miles to get an oil change and will continue to do so

Ke
Review №41

We have purchased two vehicles from them and they have never failed to impress. No hassle or haggle. Great prices and staff. Jerry went out of his way to take care of a problem that was not his issue at all. I will never buy a vehicle from another dealership.

Ka
Review №42

A truly great dealership! Courtney was my salesman and he remember me from a year ago when my friend went in to talk to him. He made the experience fun and not stressful. He was very helpful at finding a car I would love that was within my price range. I would highly recommend Laramie GM!

Ka
Review №43

Best experience I have ever had at a car dealership. I would say that people make the difference. These people go above and beyond to truly help. These are my car people. I would describe them as understanding, flexible, kind and fun. They have options and work with me for what is ultimately the best options for me and my family. They are a blessing and have helped me and my family.

Ma
Review №44

Richard did a great job on the clear bra and window tinting.Always so professional and gets us in a timely manner.Highly recommend GM and Richard.

Sa
Review №45

I worked with Zach about a month ago, telling him what I was looking for In a vehicle as far as payments and my needs he found one for me that same day. Made the process as easy as possible and was so friendly, helpful, and very knowledgeable. We went in again yesterday looking at a vehicle for my niece and once again he did what he could to make buying a vehicle as easy as possible! We are very satisfied with his work ethic and our vehicles. GM has always been our go to and hands down the best dealership in town!

Ma
Review №46

Very thorough - went over everything and slipped me in an hour earlier than my appointment.

Pe
Review №47

Adrian Trujillo made our experience top notch. He worked with us on an old trade-in. He made sure our “new to us” vehicle was washed and had a full tank of gas for our departure. His pleasant demeanor and chit made the buying experience fun. I appreciated that we walked in and an hour later we were done. It was fast and easy! Thanks Adrian for going above and hey to help us with our new vehicle!

Le
Review №48

I got a really amazing truck for a great deal!!! No pressure no hassle!!! I really wanted 2007 chevy Silverado duramax one of the strongest duramax they made!!!! I was lucky to get a very reliable vehicle and the salesman and manager was amazing!!! Thank you guys for the honestly and kindness you gave!!! Very impressed!!! THANK YOU!!!!

Kr
Review №49

Great service as always from Dave in Quick Lube! Thanks again fellas, we will be back!

Li
Review №50

Luke is an excellent man to help with all of my car maintenance and repairs. He’s kind, respectful and always willing to take the time to explain things to me in a way that I understand without making me feel stupid.The valet service is super helpful and I hope that option always sticks around!

Ca
Review №51

Our sales consultant Mike Eaton was a huge help to us from the very beginning of our transaction. He made the whole process quick and easy and we were out the door in no time.

Sc
Review №52

Laramie auto center is the only reason I am driving A GMC truck. They have always taken great care to make sure any issue I might have is taken care of right away. I have a friend who sales Ford products and he has been trying to get me to switch to a Ford but I refuse to switch because the way Laramie Auto Center treats their clients.

Ni
Review №53

We just returned from a cross country vacation, and after driving across 4 states, we found ourselves staring down the dashboard at 4 error lights. After, unexpectedly being forced to stay the night due to our car malfunction, we tried a few places in town and finally got pointed in the direction of Laramie GM. With no notice, they took our car in, read the codes, and explained what the most likely problem was. Adam, in the Service Department oversaw 2 cars at once in order to get us back on the road in time to save our vacation. On top of that, they comped us a quart of oil and got us on our way, when everyone else told us they were booked for weeks. Thank you Adam and Laramie GM.

J
Review №54

Jareel was great. He was able to help us find a truck for the company quick. Everything was easy

Hu
Review №55

ORIGINAL REVIEW: Courtney at Laramie GM is a great salesman. He is very knowledgeable, patient, and transparent. I had never bought a car from a dealership before today but I’m very glad I went to Laramie GM. They had great pricing, reasonable finance options, and they gave me a great value on my trade-in.MY THOUGHTS NOW: Laramie GM is a scammer’s shop. I bought my car and the next day the check engine light came on. I took it in to be repaired and the light stayed off for a couple days then came back on— same issue! Their used car inspection system is obviously faulty. My truck has several failing components that I am having to replace on my own dime (using the far superior techs at the Toyota dealership). Do not buy a used car from Laramie GM!! Perhaps these people should learn the LEMON LAW!!!

Za
Review №56

I was surprised with a bill nearly three times the estimate. Communication was horrible and when I was told my car would be done that afternoon I had to wait a total of 33 hours!

Je
Review №57

Ryan Downing was hands down the best Salesman I have worked with in years. Very relaxed comfortable experience an exceptional service. Your experience when buying a car has mostly to do with the salesman you pick. You should take the time to track down Ryan if you’re looking at this dealership.

Ad
Review №58

Court did an amazing job! Price was fair and service was excellent

Am
Review №59

The atmosphere is welcoming and relaxed. Brandon was wonderful at answering all our questions and the sales transaction went smooth. Will be purchasing our next vehicle here for sure!

Ju
Review №60

After being in a car accident I needed a new vehicle that was safe, affordable and had the amenities that I wanted, but I was in no hurry to jump into just anything. Everyone at Laramie GM was overly patient with me as I made certain I was making the right choice for me. Mike ultimately helped me get into a new ride that was a perfect choice for me. I am out of free oil changes, but I am still in love with my car. 

Va
Review №61

You guys are awesome! Excellent service. Very knowledgeable on products and services

Th
Review №62

I had an appointment for an airbag replacement that was to take about an hour. I had to wait over an hour for a ride home and it took all day for the service to be completed. It would have been much better if Id known ahead of time that it was an all day affair. It would have been much less frustrating if I hadnt been left waiting for a ride for so long.

Jo
Review №63

On the whole, I have to rate Laramie GM highly. I have a long history with the service department here (10+ years). They were highly recommended to me by a friend when I moved here for college. Theyve done a LOT of work on my vehicle. Last year, I spun out on 80 coming home, and they did an immediate inspection on my car as soon as I brought it in and at no charge! I like that they seem to do a pretty solid inspection when your vehicle is in. The complementary van service is also a huge plus.I had a little difficulty with some work earlier this year, but they have done really well on the whole. Until recently, I had an ongoing leak in my power steering that we worked really hard to fix. I had another mechanic look at it and it sounds like it was a genuinely tricky issue. I spoke with the general manager at Laramie GM (Joe Hedley), and he covered the bill from the other mechanic going only off of the POSSIBILITY that GM missed the issue when I had the pump replaced here earlier this year. Color me impressed. In all, Im glad that I was pointed towards GM 10 years ago.

Do
Review №64

Great customer service, staff was well educated on the product and very friendly and went above and beyond to meet my needs!

Je
Review №65

They kept me notified when my windshield was arriving and did the job in the time they estimated.

We
Review №66

The experience was great. I asked for an oil change and tire rotation. I got the oil change. I guess half is good.

Sa
Review №67

Adrian Trujillo made every aspect of the purchase easy and painless. He personally drove the car to us so my husband could test drive it, helped us find a an amazing loan rate, and delivered the car upon purchase. Thank you for making this so simple!

Ch
Review №68

The battery on our Buick was failing and we brought it to Larame GM Auto Center to see when they could get a new one for us. To our surprise they replaced the old battery on the spot and we were on our way in 30 minutes. Great service!!!

ウィ
Review №69

Best car dealership in the whole town. And its saying a lot since there are 7-8 more dealerships. Just go to GM and the friendly and helping staff, nice stressless environment and best of all affordable price at an exceptional value will all add up to an awesome car buying, repairs or service experience.

Ju
Review №70

My experience was exceptional at Laramie GM. So far Ive purchased one used and one new vehicle at this location. Brandon was professional, friendly, personable, and humorous. Made dealing with them a great experience.Thanks Laramie GM and Brandon.

Je
Review №71

Courtney Hampsten was so knowledgeable and provided excellent customer service. He made car buying an easy and friendly process!

Da
Review №72

Everyone was polite and professional. The work was completed faster than I expected.

Ti
Review №73

Excellent service, care and attention to our purchase. Very happy with the vehicle.

da
Review №74

I am from Pennsylvania and was looking for a particular model and features and found on autotrader that they had what I was looking for. I am not one to buy a used vehicle and have it shipped across the country without looking it over and test driving it first. But their price was reasonable and the sales person Brandon cleaned the vehicle up and got me some good close up photos. Since it was GM certified with extended warranties I took the gamble with purchasing my Terrain and when it arrived I couldn’t have been happier. Brandon was very easy to work with and very accommodating with sending paperwork back and forth via FedEx. The entire process was extremely convenient and I would definitely purchase from them again.Thanks!

Ph
Review №75

Excellent communication between all staff Salesperson, Parts, Used Car Manager and New Car Manager. Provided excellent price on vehicle and parts. Gave fair price for trade in. I left dealership feeling and knowing I got an excellent deal on great vehicle.

Ke
Review №76

I brought my vehicle in for a recall repair and asked about a loose front end. I was told that the bill was $170.00 and I did not authorize any service. I was charged over and above what the service was worth in my opinion. You are not medical doctors but charge as if you were. Your service is dependable but not worth the price. I will be looking for service somewhere else..

sh
Review №77

The Team at Laramie GM was great! Courtney was our Sales Person and he was very knowledgeable and just a pleasure to work with. Everyone we came in contact with there while purchasing our GMC truck was amazing. Highly recommend!!!

Ka
Review №78

I just bought my pre-owned Jeep Renegade from here today! It was my first time buying a car, and I was bracing myself for the worst. Everyone told me what to expect - from hidden fees to long wait times. I’m really happy to report that I didn’t encounter any of that. Joe in finance was about to work our a really great financing option for me, even though I’ve never had an automotive loan before. I wasn’t met with a lot of pushback when I turned down warranty options. And there weren’t any sneaky fees - I paid for the car and the taxes.Brandon was also extremely great to work with! He handled my 1,001 questions with so much patience, and he helped arrange for the vehicle to get inspected by a third party mechanic without any hassle, which was huge because we came in to get this car from Denver. I definitely didn’t encounter the “Wait here while I get my manager” and sit for half an hour. I’m so happy with my new car and would highly recommend this dealership to people in the future.

Ro
Review №79

Just went in and purchased a 2020 Outlander, and Courtney was probably the best salesperson I have ever worked with!!! He was amazing. Jerry, the manager was also exceptional in dealing with an internet sales issue and was awesome! I highly recommend them!!

wi
Review №80

The laramie service Department was amazing. I live in Texas. My son attends school there in Laramie was having issues with his z71.Those guys fixed him up in amazing time! Customer service at its finest!Thank Yall!

al
Review №81

We are renting a camper van and had some shaky brakes that we were nervous about heading into mountainous terrain. It was 4:30pm on a Saturday when we arrived hoping we could get some help before they closed at 5 and these people were SO helpful!! David helped us by looking at our brakes and telling us that we were safe enough to drive out of the kindness of his heart when he could have easily turned us away. EXCELLENT service and people - would highly recommend!!

La
Review №82

Staff was fantastic. I had to have my car towed in, and the team was able to get it taken care of the same day. I appreciate the call to let me know what was going on with the car. Super helpful staff. I was grateful for their service.

Do
Review №83

Laramie gm Auto center has alot of fantastic vehicles and with the some help from Courtney Hampsten I was able to find the perfect vehicle for me 10/10 would recommend. Thank you Courtney!!!

Sa
Review №84

Easy process, friendly people. They provided all of my options. Not pushy. Great experience.

Je
Review №85

I got my vehicle back on time. They were friendly and helpful.

Ma
Review №86

So informative and helpful!!

Ro
Review №87

I can’t say enough good things about my experience at Laramie GM. Mike Eaton and Joe Gossman made buying my truck easy and enjoyable. Mike helped me find the truck I wanted and Joe got me the financing I needed. They will definitely get my business again!!

Ma
Review №88

Mike V. was fantastic. So was Jerry. I purchased a new truck and it was so easy. They stand behind their word. No hidden fees. No pressure. I went to 6 other dealers over the past few months and couldn’t reach a deal. Laramie GM is on another level when it comes to inventory, customer service and transparency. Due to the way I was treated they have made me a customer for life. Thank you to all the fine folks there that helped me buy my dream truck.

Ti
Review №89

Relaxed atmosphere, friendly people, like Barrett in service, Alan in parts, and Mike Shaw business manager.Low, upfront pricing, huge inventory of cars, trucks and SUV. Convenient hours too.

Wy
Review №90

To basically sum up my problem with Laramie GM .July 2020 Bought a 2004 Jeep Grand Cherokee. Noticed a problem with the brakes during test drive. Had them check it, and what they found was the rear driver side axle seal was leaking. They told me they would be willing to fix, and replace the brake it if I committed to buying the vehicle.I made the purchase, and was given a deadline of the next morning for the vehicle to be ready. That deadline kept changing over the next 3 days.I was finally told that it was fixed, detailed, and ready to go. When I picked it up I first noticed that besides hosing down the Jeep and a poor tire shine job nothing else had been detailed the interior was still just as dirty and dusty. No big deal there tho.By the time I finally got the Jeep I had to rush back to Riverton for work as I had already missed 2 days of work. A week later I bought new tires for the jeep, and got an alignment. When installing the new tires it was noticed that the axle seal was still leaking.I contacted Laramie GM twice about this issue, and never got a response back. I gave them plenty of time to do so, and heard nothing back. That is why I am now leaving this review. SO in summary I would not suggest buying used from this dealership. I feel they made promises then fell through, as though they probably dont care about used sales so much as new.

Al
Review №91

Had a very pleasant experience working with them to find the right car for me, and I dont think I could have ever said that about any car buying experience before. They seemed to genuinely want to find the right car for me and make the experience as easy as possible for everyone involved. I will always go through them and will be sending my family and friends their way.

Me
Review №92

This place is the best! Specifically Zach Auer. Weve been going here for several years and bought several cars and theyve never let us down! Usually we went through Sue but since she retired we couldnt be more grateful for Zach and his immense amount of help. He answered my questions all hours of the day and made sure that I knew exactly what I was buying! Not to mention he was super polite and incredibly patient with me, my mom, and my toddler. Best experience buying a car that Ive had in a long time and I definitely remember why we take the trip from thermopolis all the way to Laramie, and I highly recommend it! Thank you so much Zach!

Ke
Review №93

We always go to Laramie GM when looking to buy a new car. This time Ryan Downing went above and beyond for us. We recommend him to everyone we know! We cannot rave enough about the customer service we always receive.

Ly
Review №94

Best car buying experience ever. I had the pleasure of working with Courtney Hampsten. He got me into exactly what I wanted. I have been to several places over the years and have purchased several vehicles. The experience Courtney gave me was so awesome that I am always willing to make the drive back to Laramie (13 hour drive) just to work with them. If you need a good set of wheels then Laramie GM is the place to go. And if you want a sales representative who will actually work hard for you then dont forget the name Courtney Hampsten.

Jo
Review №95

I went in not knowing what I was looking for but fortunately, Courtney knew the perfect one! Within minutes he found me my dream truck. The process was extremely smooth and not once did I feel pressured to buy something I didnt want. Will 100% recommend Courtney and the GMC Laramie family to everyone!

St
Review №96

Jerry and Isaiah helped me with a nice used pickup for me and my family. they even delivered to my house with the paperwork. Thank you to Phil the driver as well. I will buy here again.

La
Review №97

Ryan at Laramine GM was amazing at getting me into a vehicle fit for my profession. I will definitely go back when I need to upgrade or get another vehicle.

Je
Review №98

I had pleasure of getting to know Brandon in sales, Weston the used car manager, Luke in service, Jareel in sales and I cant forget Shawnn in accounts payable. When you get to know this many people in a dealership in a short period of time, you may think bad review. Nope, I give them 5 stars. I didnt even end up with the same car I purchased, still ended up with a car my wife loves. They told me the truth, made sure we were taken care of and in the end, made it right. People do not care how much you know until they know how much you care. - Teddy Roosevelt

Ma
Review №99

I went in on a Saturday to look at a different car. I finally decided on a car and filled out all of the necessary loan application papers. 12pm on Monday I got a call saying I was approved. I told the sales person I was working with that I was leaving for a medical trip that afternoon and that j would be in at 2pm to sign the papers. I showed up at 2pm and was told that the car wasnt ready yet. But that they would get the paperwork ready and by the time I got done signing the paperwork the car woukd be ready. Well we sat at the sales persons desk for nearly an hour and a half before they brought out any paperwork. I signed the paperwork and left the dealership because I was already late for leaving for my trip because of how long it took them. The next day I got back after a 300 mile round trip and received a call from the finance person that they had me sign the paperwork for another car. Then asked me if I wanted to keep the car they gave me or the one I signed the paper work for. After seeing how long it took them to install the GPS for my loan I decided to keep the car I had because I didnt want to go through that process again. So over the course of the rest of that week I had to go in several times to get everything straightened out.When I bought my car it was a certified car so I was supposed to get 2 free oil changes. When all the paperwork was done for the oil change I was told I had to pay $60 for the oil change. They tried claiming that the free oil changes expired, but they expired before I even bought the car. When I told them that info they had to go find the sales person and finance person that sold me the car to get it straightened out. Eventually it got straightened out, but after them messing up the paperwork when I got the car I was absolutely shocked that they continue to mess it up. Will never be buying a car from laramie gm again and after my warranty is up I will not be doing any business there.

Be
Review №100

Drove 3 hours to test drive vehicles after a couple phone calls and several texts back and forth to pin down what we were looking for. The truck that looked most promising ended up selling before we got there, but Mike Sharum (aka Mike with the mustache) had already identified another possibility. After a test drive, knew this was the one!Between Mikes attention to our wants, needs, and price range and the team at Laramie GM Autocenter, we came home with a truck that surpassed all expectations. Was totally worth the long drive, and couldnt be happier that we decided to work with Mike on this purchase instead of sticking around the Denver metro area.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:3600 Grand Ave, Laramie, WY 82070, United States
  • Site:https://laramiegm.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_term=laramie_gm_auto_center&utm_content=listing
  • Phone:+1 307-745-8961
Categories
  • Car dealer
  • Buick dealer
  • Chevrolet dealer
  • GMC dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:Closed
  • Saturday:8AM–7PM
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations