user
DS Heating and Air
42215 12th St W, Lancaster, CA 93534, United States
Appearance
DS Heating and Air
Comments
An
Review №1

Our experience with All Heart Heating and AC was excellent. Representatives Rick Caron and Cody were thorough, helpful, patient, and not at all pushy. They offered us several options and took the time to patiently explain each one. The 2 day install process went smoothly and the installers took the time to explain every single question I asked along the way. The installers worked as a team to complete the project. They were respectful, careful & courteous in our house and property. Rick Caron oversaw the whole process from start to finish, and the customer service has been exemplary. I would HIGHLY RECOMMEND All Heart Heating & AC for their customer service, workmanship, and patience of guiding us through the process.

Je
Review №2

All Heart was very responsive and prompt to my inquiry. Amanda called me and you could tell she cared about the service she was giving. She set up an appointment for Rick to come over. Rick was super thorough and professional, he knows his business very well, which I like. Rick did a good job informing me of my options. I have yet to make a decision. I will update the review if I go with them.

ve
Review №3

RICK we appreciate you so much! You and Amanda are the best. Thank you Amanda for working so patiently with our HOA. You kept us informed and always called us to check if we were doing okay while we were waiting for our new unit. Rick, your work is outstanding. Thank you for everything! I would recommend you to everyone. So professional and hardworking. Your work is appreciated!

Ro
Review №4

We had a wonderful experience with Rick Caron from start to finish with follow up, very pleasant. Very much enjoyed his knowledge and expertise. I would recommend your company to my friends and family. Claudia was very helpful.

Ch
Review №5

I have been using DS Heating & Air since we had our AC and ducts installed four years ago. I have had many techs come through but none will stand out as much as Rick (the field supervisor). I have our regular maintenance done every spring & fall. We finally bit the bullet and got our new water tank installed. Let me tell you that I was very impressed with how quickly the work was done. Not only that but Rick and his team were very thorough and professional. One of the things I was impressed by is Rick’s ability to connect with his customers. He is very honest (which for me that’s a pretty big deal.) We got the new water tank and surge protectors for the ac unit which he recommended. Thanks guys! We are very happy with our install.

Gl
Review №6

I wrote a review earlier about the service on the quote but I will say it again from the time Rick came out to look at the system. He explained everything in great detail. He showed me what needed to be done. Showed me all the options and then explained the process in detail. If I wasn’t already Impressed when the team arrived on time they got to work rite away. This job was a difficult one and the temperature outside was above 100 deg. There was a crew of three, This was the hardest I have seen a crew work. Not only that but they got to the site around 7 am and worked straight through 7:30-8 pm to complete the job and insure it was working properly. And the final Thing I will say is how neat and professional the job was done. They also cleaned up. I am not easily impressed. If any one needs a ref I will be happy to show them the work they didThank you All HeartGlenn Larson

Be
Review №7

This company did a wonderful job. Cody was very detailed and thorough when explaining the problem with the air condition unit. He was professional and friendly, which made the experience pleasant. I would recommend this company to family and friends! Thanks for the excellent service.. Keep up the good work!!

A
Review №8

I am so happy with the HVAC replacement done by All Heart. Rick was friendly, professional, and sincere. He took the time to listen to my needs and talk me through the options till we came up with a solution that was right for my home. The installers were terrific. They showed up on time and were efficient and conscientious. It is such a relief to finally have an AC that works great, and I know longer have to fear whether it will last through the hot summer!

Ja
Review №9

Thank you Rick Caron and the team at All Heart for an amazing job redoing our entire HVAC system. From the removal of the old system to the installation of the new one I was throughly informed every step of the way. They were upfront about the pricing and offered me multiple options to fit my budget. I couldn’t be happier with the way everything turned out.

An
Review №10

Sean Boyd was on time professional and took his time to address the situation and explain what was going on with our unit. His integrity was at the highest level. He was also very knowledgeable explaining what he was doing and the importance of maintenance. Besides his professionalism he was very pleasant!Thank you Sean.

Ky
Review №11

I can not recommend them enough. They took the time to properly inspect and diagnose the proper way it should be done. They explained everything and ensured I understood what would be done. They are AMAZING!! Highly recommend.

N
Review №12

Very quick and efficient service. Replaced my HVAC with an air filtration system and installed new ducts within 6 days of my call for service during a heat wave when my old unit quit working. I signed the contract for service on Friday evening and Monday morning Dylan the owner of the company and the installation manager Robert personally came to my house to install a new unit. All the workers were professional and polite. I’m very thankful for such prompt and courteous service and I highly recommend them for all your heating and air conditioning needs.

Da
Review №13

Cody showed up on time and was courteous and professional.. Found the issue and repaired in a timely manner.As he was preparing to leave he did what most technicians wouldn’t, he did a double check of the work he preformed and found my AC system had stopped working yet again..He found the problem and after 3 hours in the Southern California heat he fixed my AC and I couldn’t be more pleased.If you are looking for a professional then look no further than Cody!!

br
Review №14

We have two units at our house and unfortunately they both went down during this last heat wave, BUT AllHeart came to our rescue. We treated from beginning to end. Immediately scheduled for a visit/diagnostic check on our units, and the service tech couldn’t of been more knowledgeable, professional, and thorough. Very please with the experience, I’ll be recommending them to everyone.

A
Review №15

We paid close to $2,000 to fix our air conditioner. It worked one day only. They stole our money and our unit doesnt work. No warranty, no refund, for a terrible job. Who gets paid for a terrible job? I have never been paid to work for terrible work results. Please get another company to help with your air conditioner problem.

Jo
Review №16

Very professional and outstanding customer service. Their inspector/supervisor, Rick, was great and very thorough explaining as well as showing what he was explaining. Installers were great as well, very respectable and efficient with wrecking out old ducts and installing new ducts. They were clean how they work and also made sure everything was clean before they left. And calling they office was great customer service. Very thorough and efficient on everything and gave great scheduling so new ducts could be installed ASAP. Haven’t had service like this in a long time and I’ m thankful for it.

De
Review №17

We have been struggling to get our a/c fixed for a year relying on our “home warranty” company. The latest news was that we needed to get maintenance done on our unit, so we reached out to All Heart for this. The rep came out, and not only did the maintenance on our unit but also did a thorough inspection of everything. It was extremely informal and they truly went above and beyond what we expected.

Di
Review №18

There was clear understandable explanation of findings good and concerning. No pressure to fix things concerning as none life threatening. Understanding and respectful when quotes given for future work were more than we can afford at this time. Pictures taken validating good and concerning issues that were hated. He was very professional and respectful.

So
Review №19

Shreya was amazing!! Best customer service I’ve experienced in quite a while. Very knowledgeable, professional and pleasant demeanor.. I didn’t use this company only because I had been without air for several days and I would have had to wait another (3) days for them to provide what I needed… I will definitely keep All Heart Heating and cooling… and of course Shreya in my contacts.. Shreya, You ROCK!!

Me
Review №20

I was referred to All Heart Heating and when Michael arrived he was very friendly and very knowledgeable. I was surprised by the damage to my air conditioning unit but with his help Michael walked me thru all of the information I needed to make the decision to repair my unit, now my home gets very cold, Amanda has been AMAZINGLY helpful with anything I’ve needed, thanks for being a great and personal company that I will refer people to again and again.

Ja
Review №21

Do not use this company. They showed up late and didn’t help at all. I called because my AC wasn’t cold and he ended up telling me he couldn’t even LOOK at the unit to tell me what was wrong with it unless I paid $200 for them to clean it first. All he did was crawl around the attic and then came down to look at the furnace….. I don’t understand why I paid $74 for them to come out and NOT CHECK OUT THE AC….. when I told him I wasn’t going to pay $200 for him to clean it he went on to try to sell me a $300 service package for future visits when he hadnt even fixed the unit this time OR even tell me what the problem was. DONT waste your time or money on this company.

Mu
Review №22

Very Professional Young ManA+ SerivceThank you Guys for Great helpHappy Happy no more feeling like I’m in a Bake oven😃😃😃😃😃😃👋

Ro
Review №23

The sales representative Devon was very professional, very detailed in verifying all details, very knowledgeable. Answered all questions. The installation crew of Alex, Luis, Juan, Tyler, and Jorge did an excellent job, very thorough, very clean and professional, answered all the questions and did an excellent walkthrough. Would highly recommend this company to everyone. Very satisfied.

Di
Review №24

Excellent service from the very first phone call when our unit went out. Serviceman was able to come that day and make emergency repairs to give us time for installation of new unit. Masks were worn and safety measures.Highly recommend

Da
Review №25

Man these guys are too notch. I had a few issues such they jumped on ASAP to make things right. Sales people usually get kicked out of my house 😆 these guys where honest and upfront they earned a spot in my home from the techs to the owner, Robert thank you and your guys!

sh
Review №26

Cody was excellent! I would recommend him completely.

Ka
Review №27

I am worse off than where i started! The tech caused so much damage I now will likely need as much as the wanted for repairs to repair their damages! My unit is trash. I get that. They were unable to fix it. This is understandable. The tech showed me picture and was very polite. One week before DS came i had my plumbing checked for leaks. Plumber confirmed plumbing is fine the unit needed repair. 2 days after the tech attempted to fix the unit my ceiling fell down in my closet. It had became so wet it collapsed. The tech had someone losened the water and caused a leak. Again forgivable if the company had handled this professionally. They did not! I was told “we’ll see about fixing the damage” its been nearly a month an no contact. My room smells musty and has been causing breathing issues. They also left the unit disembled with parts loose on my roof. I have never had such an unprofessional experience.

sh
Review №28

The rep was very knowledgeable, professional. He had answers for our questions. We did not feel rushed or taken advantage of. We felt very comfortable with our choices. We will definitely use DS Heating in the future.

El
Review №29

The team was on time and very professional. They showed me everything they were doing and answered all my questions. They did an excellent job installing my a/c system. They also did an excellent job of cleaning up afterwards. I had 2 big swamp coolers on my roof that they took down and took away.I would highly recommend Rick C. and his team.

Ke
Review №30

Outstanding service and professionalism! I would definitely recommend this company.They were accommodating to my schedule and showed up on a Saturday to check out my air conditioning system and checked everything out, took pictures and showed me and took the time to explain what the readings meant.I ended up having to replace my entire system as it was 20 years old and in bad shape. The price was fair and the installation was faster than expected. The whole system was removed and new system installed, including duct work in one day.They took the time to explain everything that was done and how it worked. Everything was done and handled very professionally.This is definitely a top notch outfit.

Li
Review №31

Very professional. Did job fast and efficient. Would recommend them to anyone. Job well done. I am sitting in a clean air home and my COPD is a lot better. Do this for yourself.

an
Review №32

I RECOMMEND PENNIES AC INSTEAD. This was such an awful experience trying to talk to them over the phone. The girl was so rude. On top of that, I had the exact model of the ac I wanted and she wasnt able to give me a general estimate of how much it would be. She insisted that they would have to come out and see it. Nevermind that it was going to cost money for a price on the exact model we already knew we wanted. The worst part was that she was willing to ask me a million questions about how I was going to be paying, and also refusing to come unless my boyfriend was here as well. She ensured me that NO ONE would be able to tell me anything over the phone. I told her someone already gave me an estimate over the phone (and they didnt even need to know how I was going to be paying or what year the house was built/how many rooms/sq ft/where is the ac located). Well it was taking sooooooo long with all of the questions that didnt even include what ac we wanted. She assured me that I didnt know which one I wanted because there are so many... Which kinds?? She couldnt tell you that either. It was awful. I ended up going with PENNIES AC. They were so kind over the phone and they didnt treat me like I was dumb, they listened to what I wanted and were able to make changes as we went along. We ended up replacing ac & heating with them and they were able to give me a final price without asking about what color is the paint on the wall. They were professional and they KNEW WHAT THEY WERE DOING.

Ro
Review №33

Tech was very punctual. Arrived at the beginning of his 2 hour window. Very professional and followed CDC safety guidelines well. Offered very in depth explanations to current issues, potential future issues, and available maintenance options.

La
Review №34

Routine inspection of H&A system they installed5 years ago. Much cleaning and repair were suggested, but because of COVID I have decided to revisit this suggestion in the future.The inspection was thorough and well done.

Em
Review №35

About a month ago I called this place because my dogs had chewed through my AC wires and I needed it repaired. Someone came out to fix it, all was good. Yesterday I had to call again for the same issue, however this time it was a different story. The employee came out ( very nice ) and literally touched a couple wires, went to the circuit breaker and the AC was up and running again. He explained to me that I needed to buy a part to put over the wires so the dogs wouldnt chew through it again. He gave me an option of either him doing it or buying it myself, which would have problems cost less than 5 dollars. Naturally Id rather pay for a part than have him do it for the estimated 200. He told me he had to charge me a 74 dollar service fee for coming out, no problem. 4 hours later I go outside and the wires he put back together sparked and the entire AC unit stopped working. I left an email explaining the situation. I got a call back this morning, with someone explained to me he was one of the field managers . He told me his worker said I refused service on the AC unit, and if I wanted it fixed it would be another 74 dollar service fee plus an additional 200 to fix it? I never refused any service ! The person on the phone told me well theres plenty of people that will fix it for you in your area, told me to have a nice day, and hung up on me. I attempted to call back only to get the call to voice-mail. I have never experienced such horrible customer service in my life .

Do
Review №36

Not yet. Large project. Still checking around. Got a thorough quote. Will update if we use them.

Ri
Review №37

EXCELLENT JOB

Da
Review №38

Exceptional service. Adrian explained everything regarding my repair in a way that was easy to understand, including technical details, tips and future service-related questions. He fixed my AC on a day when it was 108. The repair was made within a few hours. Couldn’t be happier with the service provided. Professional, respectful experience.

Al
Review №39

Wonderful service, they were thorough and made sure our heater was good to go. Especially since moving in 10+ years ago this was our 1st real maintenance on the units couldnt have gone more smoothly. Thank you again see you in a few months for the a/c maintenance.

Do
Review №40

They inspected my heating system and advice me of my different options available. They are coming backto install a new heating system. Needs lots of repairs and its 27 yrs old, so I decided to just have a new one installed. Technician was very professional and knowledgeable.

Ru
Review №41

Requested an estimate for fixing A/C problems consisting of 1) attic insulation dust blowing through the air registers, and 2) weak air flow. We had a bad experience with a different contractor we had initially retained. Rick from DS came by to give us an estimate. We decided to go forward with the package offered which consisted of new air ducts and a new furnace. From start to finish, Rick was the focal for all questions we had concerning the system design, installation schedule and government permitting process. We couldnt be happier with the end result. The right amount of clean, cool air in every room. I highly recommend Rick and his team!

Ti
Review №42

My technician, Rick, was very proessonal and passionate about what he does. He was very thorough and ensured I understood everything about my system.

Li
Review №43

Robert with DS heating and Air was top notch. He was personable, kind, knowledgeable, professional and had a smile the entire time he was here. I cannot say more about how fantastic he was. From now on my husband I will be requesting his services at our home whenever we need help with our system.Thank you Robert!

Ru
Review №44

This company over charge for freon only last 1 month they said put 4 lb becarfull the can rip you off

Ge
Review №45

I have only good things to say about this business. Have been using their services for well over years and find them to be very reputable. Very professional and knowledgeable service representatives. Thank you Gabriel for your help with my thermostat.

Tr
Review №46

DS quote was $11,000 higher than everyone else I got a quote from. I dont understand... the salesman said $23,000 for a new heater & 3 ton AC unit.

te
Review №47

So my AC went out today and it’s 104 degrees!!! I was so afraid I was going to have to pay a Fortune and wait forever for it to be fix.... but these guys were very courteous and professional. My apt time was 4-6 my tech arrived at 4:20! He found the problem it was a very small issue and I’m so glade the didn’t try to up-charge me!!! Perfect customer service!!! I’m very satisfied and I’ll definitely recommend them!!!!!

Ma
Review №48

Guys were very professional, explained everything they were doing, and had new system installed in no time. Would highly recommend!

Mi
Review №49

Very pleased with total installation of AC and Heating unit. My AC unit is very quiet and puts out a blast of cool air. I highly recommend DS Heating and Air.

Da
Review №50

He was very professional and nice. I spent more than I expected. But he really explained everything in full detail so me spending the money he made fill it was worth it. Really a good guy thank again.

Do
Review №51

DS Heating and Air installed three new HVAC units at my house and were extremely professional, courteous and knowledgeable. They returned in the prescribed time frame for my annual service and i found the same to be true. Gabriel was very polite and happy to explain what he was doing. Thank you!

Al
Review №52

Gentlemen was respectful, informative but mostly he is a person that I feel can be trusted

ha
Review №53

Excellent service . Professional nice friendly folks . Thank you 😊

Ma
Review №54

I went with DS Heating and Air and they were beyond professional both in their interactions and their work. I cant say enough about how easy they made the install (AC, Furnace and Coil). I would highly recommend to anyone in need of HVAC services of any kind.

Mi
Review №55

Very happy with the service from this company. The staff are polite and easy to deal with. The technicians are knowledgeable and efficient . Would definitely recommend.

ma
Review №56

Service tech was on time, very friendly and explained all procedures. He wore a mask and kept his distance.

lu
Review №57

I had 6 ac companies tried fixing my ac none had any idea on what they were doing I can honestly named them all but I’m not . Today this 30 years Salvadoran sorry brother I forgot ur name. U not only knew what u we’re doing u knew what the problem was and how to fix it. I went through 8 techs and this guy fix my ac thank u for ur honesty and for having my ac back on as we speak. Dude is amazing u Rock brother im a veteran and I’m grateful for the service u have done to my home. Thank u and give this guy a bonus lol

wa
Review №58

Ive had AC/Heating work done in the past and it seems much of the work was shoddy and more about the big dollar. However, with DS Heating and Air I have been given quality products, exceptional labor, and great on-the-spot service. All of the crew (including Sales, and Customer Services) during my install was professional and courteous. In particular, one install member, Johnny sold me on the value of protecting the newly installed systems and home with simple circuit breaker protectors. I cannot say how important that was to me. Advice and recommendations beyond planned work is a plus in my book. The customer doesnt always know beyond the basics of install. This work was done quickly and more importantly, correct. Thank you to you all at DS Heating and Air.

Me
Review №59

DS provides both quality and value with their services, additionally, their staff is responsive and professional. I have had a series of companies work at my property for the past 12 years and none impressed me. DS will be my HVAC service company from this point forward.

Ra
Review №60

DS Heating and Air are first class specialists! Amazing service, stellar communications and WOW, a text and e-mail notification system telling me exactly when their technician (along with a Photo ID and Bio) was on his way so I could track his travel and arrival timing to my home to the exact millisecond. DS Technician, Bob (Super Guy) performed a first rate diagnosis within minutes. The technical system repair was made in record time with the utmost integrity and honesty. Very impressive and HIGHLY recommended.

Ca
Review №61

Very professional and respectful people

Br
Review №62

DS Heating and Air were great! This property has an older AC unit and Kenneth, the on site tech, was able to trouble shoot and and get the AC back up and going. Stacy in the office was also really helpful at coordinating the project. I have used them on other projects and will continue to keep using them! Thanks so much guys!

Co
Review №63

Bob from DS Heating and Air has been servicing our AC units at Pacific Shore Holdings, Inc. for the last 10 years. His superior knowledge and expertise has helped fix many issues with our old units and if it’s not something he could fix he is very fast at getting the part to complete the job! Our company has seven 5-ton units and two 7.5 ton units, Bob has been the only one we trust to service them properly and keep them running during these high summer months. Thanks Bob for handling us and making sure we stay cool all these years!

Le
Review №64

For anyone looking for quality HVAC installations or repairs, look no further. DS Heat and Air is by far the best licensed AC contractor weve hired for our commercial property needs. Professional, reliable, and just plain AWESOME. Thank you for making our tenants happy and always coming through! Writing this review to let the world know. =)

La
Review №65

As always DS Heating and Air has the most attentive, knowledgeable & personable staff! Today 11/12/20 “ Hermes Martinez” was patient, kind & took his time to explain the service when he sensed I was confused and unsure......Thank You, what a blessing! I am forever grateful! YOU ARE AWESOME HERMES! Thank You!TJ

Sa
Review №66

The technician showed up on time and was courteous and professional.

AV
Review №67

Robert was very helpful, and explained all details of the repair. He knew we were dealing with high temps in our upstairs apt and made it a point to come back and get us up and running once parts arrived.

Da
Review №68

I just want to thank D&S heating and air for reaching out and correcting my problem

Je
Review №69

I believe the service man should have been wearing a mask during this covid time and put something over his shoe. I also did not get a review of what he actually did as far as servicing my unit.

Ja
Review №70

Just make sure you get the estimate in writing!!! so they wont cheat you later or just do your research and find a more honest company

Fr
Review №71

My a/c went out about 3am in Jun when it was very hot. I called Stacy and she managed to work us into their schedule that morning with Kenneth F. Kenneth is highly ethical, meticulous, professional, methodical, thorough and efficient. Undaunted by not readily identifying the problem, he went through the entire system until he finally discovered the cause. Both the company and Kenneth were sensitive to my families needs and Kenneth was truly sincere in his compassion and empathy for my disabled daughter and 95 year old wheelchair bound father, making them feel very comfortable with him. Kenneth was able to get our system up and running and suggested Scott L. their Comfort Advisor come to review our HVAC system. We will be scheduling with DS in the future for all new duct work installation throughout the house. I would HIGHLY recommend this company.

Ka
Review №72

Our first inspection a year ago was thorough; however, due to their being short staffed, our annual fall inspection didnt even get on the schedule until January. One poor guy was carrying the load, and I must say that, though he was very congenial, his inspection of our heating and air system was the briefest, least thorough, of any we have ever had on any of our heat pumps. Hopefully, they will hire more employees soon, and we wont be waiting 2/3 of the year for our spring check.Husband took pictures of outside of unit, which has none of the correct screws and even one missing screw. Screws used are way larger than those which were in the unit and more than likely have enlarged the opening.The main complaint is lack of staff and scheduling one guy to try to do all the backed up services, and this replacing our screws with those used is definitely not satisfactory.Furthermore, the fact you cannot find us in your records is more than disconcerting. Maybe you need a new bookkeeper as well as more technicians?

M
Review №73

DS Mechanical is awesome! I called them in the Morning, and they fit me in last call of the day. Chris was very professional and informative, able to explain clearly the problem with the unit, and answer my questions, they were neat, fast and efficient. This home has two separate systems, one for upstairs and one for downstairs. They repaired one and serviced the second unit. Their prices are fair. I would highly recommend this company!, They have also serviced two other of our properties in the past, same wonderful service. I would recommend them to anyone seeking excellent service!

JR
Review №74

They where on time and very nice. My technician Chris explained everything and fixed it quickly. I’m going to sign up for yearly maintenance with DS heating and Air.

Li
Review №75

If you are looking for a reliable air conditioning & heating company, this is who you want to choose. We contacted DS Heating & Air and spoke with the owner, Dylan. He said he would have someone come out to see what was going on. Soon after, we were in touch with Scott.Scott came out to look at what was going on with our old system. He was very professional and knowledgeable. He provided us with a couple of options so that we could pick what would work for our needs. Scott explained exactly how the new system would work, the installation process, the warranties, financing, etc. We appreciated that he took his time and explained everything with great detail. He even kept in constant contact with us throughout the installation and even afterwards to see how we liked our new system.The technicians (David, Luis, Robert & Shaun) that came out to do the installation were on time, efficient and very professional. These guys were really hard workers! Once the system was installed, they made sure we understood how to use the system and that all our questions were answered. When they left, you never knew they were there (other than seeing the brand new a/c). They left everything immaculate!Over the years, weve had a few contractors come and do work for us. We think that family-owned & operated companies such as DS Heating & Air always have better customer relations. We have to say this is one of the best top notch companies out there. I would definitely recommend them. Thank you guys!

C
Review №76

Prompt service and no hassle to have them come back and fix a minor issue.I really like their notification system,you know whos coming,see their picture and qualifications,very important for safety.

Je
Review №77

Our appointment was for 8am. I had to call at 8.30 and the technician arrived at 8.50. If a technician is unavoidably detained the customer should receive a telephone call advising them of this fact. This is why we are giving a four star review, not for the quality of work which is always five star.

Eg
Review №78

Very good

Ge
Review №79

Excellent service and technically knowledgeable technician! Highly recommended.

Ka
Review №80

I had Chris the service tech come out to fix my heater. He was very thorough and found the heat ex changer was cracked in our heater. He explained that this is how carbon monoxide can get into your house. He took a video and showed us the crack so we could confirm it, and sure enough there it was. So we had DS give us an estimate and moved forward with the job. I was worried how things would turn out and I have to say these guys were beyond good with the whole process. Everything was fully explained and when they were done they cleaned like it was there house. I have no problems recommending this company to anyone who may need a good heating and air company.

St
Review №81

He was on time and was well informed . Happy with his inspection and found the issues with ease

S.
Review №82

Always great to work with!

ty
Review №83

We had a heater stop working, the company sent the technician, Michael Gravance to diagnose and repair our furnace. He was friendly, professional and quickly fixed our furnace the same day with parts on hand!

Mi
Review №84

Thank you DS H&A. We are very happy with our new system. Your team was very freindly, knowledgeable, and professional.

vi
Review №85

Chris showed up early after i called for service. He fixed the issue and explained the problem. Very happy with the service.

Bi
Review №86

If youre searching for a heating and air company and you have found DS Heating and Air Co, then you can stop searching. These guys are the top of the line. From scheduling an appt, to the service tech coming out, to getting the problem fixed super fast. My techs name was Christian. What a great guy. Knowledgeable, fast, honest and just a really nice young man. He diagnosed the problem quickly. He had to order the part, so he got it the next day and was right back to fixing my heater. I really enjoyed having him here, almost like having a friend come over. So moral of the story. DS Heating and Air should be your go to HVAC company.

Sc
Review №87

I was extremely satisfied with the service from DS Heating & Air.Chris called before and after the appointment to make things go very smoothly.He was very professional and went above and beyond.

Lo
Review №88

Last minute cancellations ready really bad service never gonna call this company again

z
Review №89

I had an issue with both heaters in my apt. Chris from DS heating and air came out and repaired both. Chris did an awesome job and now my girlfriend is happy.Thanks Chris from DS Heating and Air!

RA
Review №90

I just called DS Heating and Air. The woman on the phone was very courteous and set me up with a same day appointment between 12:30 and 1:30. Within the hoyr, Claudia called me ask if it would be ok for a tech to show up earlier. YES... Within half hour, Christian arrived and quickly diagnosed the problem with my heater. I was very impressed with the service and knowledge of the tech. Cant find this kind of professionalism and customer service anymore. Thank you Christian, Claudia, and all DS Heating and Air family. Ralph

An
Review №91

We purchased our HVAC system from DS Heating and Air a few years ago and we continue to use them to maintain the system. Their technicians are very knowledgeable and so friendly!

Ge
Review №92

The absolute Best around ...fast and friendly...

Do
Review №93

Kenneth is a warm caring and attentive technician. We very much appreciated his help.

Ko
Review №94

I would recommend DS Heating & Air to everyone. We called them to come out and perform a leak test because our air conditioner wasnt working well at all. They were very professional, courtious and punctual. We were so satisfied with thier service that we signed up for a maintenance plan with them!!!

Al
Review №95

Great job. It’s cold again

Ja
Review №96

Technician was very friendly and fully explained his repair

Sa
Review №97

If your looking for a prompt and professional Company DS Heating & Air is your company, our technician Chris was very polite and was very knowledgeable, courteous and friendly. I would highly recommend your next service with DS Heating & Air. Thank You guys once again for the prompt response time!!

fe
Review №98

Slow service

ja
Review №99

Was told the service charge would be $69. they wanted an amount up to what service i would allow and i said $300. so that is what they billed without repair and then wanted $1015.00 more for repair on a part that is $250. they really take advantage and pad their bills would never call again

Je
Review №100

My Co-worker recommended this company when my 17 year old air conditioner stopped working. I called at 4pm thursday and made a 9am friday appointment. The service tech arrived promptly at 9 with tools in hand ready to help. Chris was great and even put covers over his shoes even though i insisted it was not necessary. He found the problem quickly, discussed options with me and had everything repaired within the 30 minutes he said it would take. The office called me later in the day to confirm everything was repaired and that my house had cooled down. All i can say is WOW! They definitely understand customer service and i will be calling them every time Im in need.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:42215 12th St W, Lancaster, CA 93534, United States
  • Site:https://dsheatandair.com/
  • Phone:+1 661-231-8118
Categories
  • Heating equipment supplier
  • Air conditioning contractor
  • Heating contractor
  • Air conditioning repair service
  • HVAC contractor
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Similar organizations