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Dutchware
612 E Walnut St, Lancaster, PA 17602, United States
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Dutchware
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Se
Review №1

I worked at this establishment. I went through it with an older woman there name Barbara (last name not important). Prior to me working with her, I was told that there was much turn around with the help because she was the common denominator for problems. I worked well with this woman until I surpassed her in getting work done.It was very well known that she was a thorn and it wasnt much I could do because her and the owner Thomas Ressler (DUTCH) were in cahoots. It was so bad the HR lady left. I witnessed Dutch purchase his competitions camping gear and take it apart to adjust either the length or put an extra something on it to make it look like HE DESIGNED IT.I made the decision to leave. He is a thief. If any company had problems or run ins with this guy...guess what you are correct....he is cut throat.Not a truth in him. Hello everybody this Dutch sounds catchy but I guarantee you he aint........

Ji
Review №2

Amazing products. Great customer service, speedy turnaround. Ive been hammock camping for about 15 years, and my Dutchware Chameleon hammock setup is simply amazing. From the small tarpworm tie-outs and other custom titanium and aluminum bits to the entire set-up, Im beyond completely satisfied. Its pretty fun to know that you can have a one-of-a-kind setup with all their customization features. I was intimidated by choosing my own pieces, so I called them up and had someone (Dave) walk me through the lingo and what would be good choices for me. I went to test my new hammock out in the back yard 5 days ago... and have been sleeping there every night this week! Best nights of sleep while camping possibly ever. I cant recommend them enough!

De
Review №3

Dutchware gear makes some incredible products. Everything is incredibly high quality and Dutch is constantly changing the hammock game. They support other small cottage companies and care about their customers. They’re customer service is top notch and very helpful (thanks Dave!). “Thank you everybody”

Ke
Review №4

Great people and a great company! Dutch and his team are super friendly and make the best gear on the market.

To
Review №5

The customer service far exceeded my expectations and my winter fly arrived three days early! The products I get from Dutch I trust for extended wilderness travel. To have a product fail in what could be a survival situation is not good. I have never had such an experience with any product I have received from Dutchware. First class service, exceptional quality of innovative products is what Dutch brings to wilderness travel.

Ji
Review №6

Best hammocks out there, hand down! Amazing quality, they really take pride in their work. Prices are fantastic, you wont be able to find this quality of gear for a better price anywear.I love making my own gear and they alway have just what I need to make my crazy ideas come to life! From cool and unique clips, buckles and rope tensioners to state of the art fabrics, webbing and ropes.Last note is on the people that work there. They have been absolutely outstanding to deal with everytime. If you ever have a question or need help they are there for you. Even the owner Dutch has taken it upon himself to reach to help me out on multiple occasions.Do yourself a huge favor and stop searching for you next hammock and buy from Dutchware you will not be disappointed!PS thanks for the note and sticker on my last order Dutch!!!

No
Review №7

Fantastic job with custom design for a side car! Quick and friendly customer service - Josh was the best! Quick delivery and high quality stuff at a reasonable price! Will only go to them for all my hammock needs!

Dr
Review №8

If you want to get a quality hammock, this is the place. If you want to find quality materials to make your own gear, this is the place. If you want to upgrade your current set up, this is definitely the place! Most importantly, Dutch provides the some of the greatest costumer service I have ever seen!

kr
Review №9

Ordered 2 of the hammock hang time phone stands for myself and my boyfriends ridgelines and there amazing. Super convenient to just kick back and relax and watch something in the hammock. There was an error with my initial order but Dave got it taken care of right away with no issues. Will definitely be ordering more gear in the future. Keep up the good work guys! 👍

Ja
Review №10

I purchased a clarks nx 270 with a upgraded suspension a few months ago.. Started to have problems with suspension slipping. So I went to Dutchware and spoke to Dave. He was very helpful and helped me fine the best suspension that would best suit me. EXCELLENT CUSTOMER SERVICE... (Good to see some business are holding onto that.) Thanks again. To all at Dutchware be safe and enjoy life..🤙🏕

St
Review №11

Dutchware Gear is an amazing company they make everything locally and have their own patented materials that they use for webbing and hammock material. The people are super helpful call and talk to them ask questions theyre more than happy to answer it. Plenty of YouTube videos showing exactly how to use the stuff. I highly recommend!

Jo
Review №12

I love Dutchware gear. Instead of searching the internet for the odd bits to build out a hammock system, Dutchware has everything I need and then some. The quality and selection of hammocks, tarps, hangers, straps, is incredible and the prices are excellent. Ive purchased several hammocks over the years but the only one I bring out while camping is my double wide extra long Dutchware hammock.I did have one issue. I needed two pairs of cinch buckles to finish out two hammocks. The cinch buckles were only $5 a pair but the shipping to Holly Springs NC was $14. I decided not to get them at the time. Later on I purchased the buckles and a pair of straps and shipping was only $5. I remember the shipping for my hammock being very reasonable.

T
Review №13

After a bunch of research I decided on the Dutchware Gear Chameleon double layer hammock. I made this purchase as the COVID pandemic was beginning to ramp up. Dutch was very responsive and clear in his email communication with me. I was unable to get a custom hammock due to the timing of my trip and his available work force. I “settled” for a hammock that met my exact needs and I love the colors. I have slept in it for 6 nights so far and I love it. I had an ENO hammock and the Chameleon is no comparison. Worth the price. This is a high quality light weight product that I should have purchased years ago. Thank you Dutch

To
Review №14

I have ordered hammock hanging hardware on at least two occasions and the orders are shipped out promptly along with an order confirmation. Dutchware continues to be an innovator when it comes to camping hammocks and I anticipate future orders for their products.

Ad
Review №15

Let me start by saying that the service I have received from Carolyn has been nothing short of stellar! I recently ordered a winter tarp...I opened it to start rigging it with guy/ridge lines and my new puppy promptly put a single tooth hole in it. Now for all those that may be concerned, the dog is still alive and in good health, LOL! I let Carolyn know that the tarp was awesome and about my unfortunate event and she promptly mailed me some fabric so I could repair it free of charge...awesome. A couple of weeks later, I got a new product email for the same tarp in an ultralight version and honestly, I was a little upset that it had not been mentioned when I placed my order prior. I called Carolyn and she explained that she truly was unaware that it was going to be available anytime soon. Even though my tarp had been damaged, she offered to accept it as a return for full credit so I could buy the new ultralight version. I am shocked at the level of quality service and products that I get from Dutchware and I strongly recommend them to anyone else. Thanks for taking care of me, Carolyn!P.S. Dutch, give Carolyn a huge pat on the back sir!Best Regards,Adam Rockwell

Te
Review №16

I have made several purchases from Dutch Wear Gear. Dutch, Carolyn and the crew are among the most genuine and finest people around. They build quality is something to be rivaled at and dedication to our trek was just astounding. If there is something you need, and Dutch sells it, just do yourself a favor and get it from him. You wont be disappointed and youll be posting a review here as well.

em
Review №17

Amazing equipment. Amazing staff. Great prices. So many things made in house. Very welcoming when visited in person. Always ships fast when ordering online.

Al
Review №18

Dutchware is an amazing online shop. Beautiful, well-made gear, unique, hard to find parts, and specialty gear items you cannot get anywhere else. Resources, both products and tutorials, for backpackers, campers, and gear-creators are readily available on the website. Shipping is fast and always on point, even with complicated orders containing hundreds of tiny parts. Customer service is above and beyond. I know people around the world ordering from Dutch, and I would recommend this shop to anyone, anytime.

MT
Review №19

I have purchased the Chameleon Hammock, Beetle Buckle suspension, Dutch Clips, Sidecar, Top Cover, and several other random items. The service has been fast and the products are top notch! I was new to hammock camping, but thanks to Dutch I am now hooked!

jo
Review №20

I bought my first real hammock from Dutch and am very pleased with the quality and comfort of it. I just got back from a camping trip to the Boston Harbor Islands and spent three nights in the hammock. One night I slept for 11 hours. Try that in a tent! Dutch and his elves put out a quality product with exceptional customer service. In fact, I just placed another order for accessories and a tarp with Dutch. You cant go wrong with this company.

Ro
Review №21

Best camping gear iv ever purchased!! Im a customer for life now!!

Jo
Review №22

Dutchware makes excellent gear, with an excellent customer service experience. You cant go wrong when you go Dutch!

Ti
Review №23

Just found this great business today, does my heart good to see another made in USA business especially in Lancaster, PA. Thank you for your assistance and personal service!

Du
Review №24

I purchased my first products Netless Hammock and I couldnt be happier. I highly recommend this company to anyone who wants to step their hammock-game up to the next level.A company that is there when you need customer support, and quick to respond to emails.I was very pleased with the fast shipping and not only the order receipt and tracking information but I also received an email saying my package had been delivered.Thanks Dutch.

Ri
Review №25

My first purchase was an 11 double layer hammock, with straps and a summer sock. Item arrived within the week and was crafted very well. This began my love affair with all things Dutch. Since then I have purchased things to make my own hammock and those for others. Ive also used the site to order freeze dried ingredients to make some trail meals. They have always answered my questions in a timely manner and orders have always been processed and delivered quickly. I cannot stress how wonderful it is interact and shop from a local business. I will continue to use Dutchware for all my DIY needs.My preference for hammock fabric is definitely the Hexon 1.6 specifically made for Dutchware. It offers the right amount of firmness stretch with the softness of a bed sheet.

Br
Review №26

Alex was super helpful and nice. Awesome establishment!

Do
Review №27

Quick service and great equipment. Always quick to reply to any questions

Al
Review №28

Great place to work and amazing outdoor gear!

Al
Review №29

Walked in off the street originally to buy carabineers, ended up coming back and buying a full setup. Knowledgeable, friendly people who are obviously avid users of their own products. Was walked through buying a full feature hammock by one of the folks, who set it up right in the shop so I knew what I was looking at. If youre into camping DutchWare is an amazing resource.

Ri
Review №30

Bought a few accessory items online. Good products. Pleased with items I bought.Was thinking about purchasing a Cameleon Hammock @ Trail Days, but everyone was busy and didnt have time to point me in the right direction so I will stick to my Tarptent for now.

Ju
Review №31

I love Dutchware Gear, I bought my first netless hammock from Dutch and several pieces of gear and quilts as well. Always very helpful and easy to work with, great service and great products.

Et
Review №32

I have the chameleon hammock .. very satisfied and would highly recommend this company and product Quality construction, very comfortable, great customer service!

St
Review №33

Outstanding hammock company that makes a wide array of hammock and outdoor products and provides superior customer service.

J.
Review №34

All the gear, gizmos, fabrics, cordages, webbing, and customer service at DutchwareGear cannot be beat; a few of our hammock forums cottage vendors rival his glory in the customer service department, but none beat it. He has the quality gear made, or ready to be made by you, and there isnt a fabric ON OUR PLANET that can beat out his proprietary Hexon fabric for hammocks. No one better than Dutch. THANKS DUTCH!

Ge
Review №35

Great ppl and services

Ch
Review №36

Great products

Je
Review №37

We traveled from over an hour away, and the “store” was closed.

Je
Review №38

Awesome products

Information
20 Photos
38 Comments
4.9 Rating
  • Address:612 E Walnut St, Lancaster, PA 17602, United States
  • Site:http://dutchwaregear.com/
  • Phone:+1 717-947-7849
Categories
  • Camping store
  • Outdoor sports store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Payments
  • Debit cards:Yes
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