The crew at South Bound is great. Super friendly. Super knowledgable. They gave me a competitive offer on my trade in and organized financing for the remaining balance. I was surprised how quickly they processed all the paperwork. Overall the experience was 10/10.. Super stoked on the new Twin. Shout out to my sales guy Joey. Thanks for all the help.
About two weeks ago I needed a battery for my quad. I contacted SBD and got Denise G. Immediately after picking up my battery I was leaving town for a seven hour deer hunting. I was worried about the battery acid being placed inside my brand new truck. She got a used box, filled it with packing paper, and safely placed the battery inside. No chance of spilling!! I am extremely grateful to Denise’s extra mile service!
Manny took excellent care of my purchasing needs. I was a first time buyer when I came in and Manny eased any worries in buying a motorcycle. He has a fantastic personality and was very knowledgeable on all the bikes they had to offer. It was like a friend was helping me make the purchase, giving me honest advice. He always had a smile on his face and anyone can tell that he was happy to be there and genuinely cares about every single customer.
I went in to get some accessories put on and have an oil leak fixed. Terry and team helped get my bike looking great and resolved the oil leak the same day! Ive been riding over 25 years and reliable service is key. Having someone provide it with a friendly attitude and a smile makes it that much better. Ill definitely be bringing my bikes back there for service and repairs!
Exemplary level of knowledge and service, plus Terry and the crew treated me like an old familiar customer. I am old, but this was my first time there. They did the break-in service on my Triumph Bonneville. Outstanding service plus a lot of fun to work with them over the phone and in person.
I ended up at Southbound dealership on a fluke, as I was actually on my way to purchase a bike from a competing dealership, when I noticed their sign from the freeway and decided to stop. Glad I did, as they had a better bike in stock and ready to go out. Negotiations were quick, more than fair and without drama, hassle or BS. Probably the fastest dealer purchase Ive ever made. What are you waiting for? Go see Nick; tell him Eric from SOLOBOX sent you...Ride safe!
The folks at South Bound Honda treat you right! I was able to purchase a a Honda Africa Twin about 6 months ago and come to them with all my questions and needs. Terry and the team at the service department always does its best to get the work done when they schedule you. Overall they have great customer service and everyone loves to ride here. Check them out!
Went in last week and left with the new Rocket R!Excellent experience, made the process super easy.Jeff my salesperson was knowledgeable, professional and easy going. Prompt to respond to texts and emails.Parts and service folks were helpful and personable.Bearded wonder at the front desk was fun to chat with.I even referred my buddy Yul to them, and he bought the new triple black GT yesterday.
Service was great . Thanks to Frank for your time and helping me out. Chris and Terry were great also for doing everything to take care of me and giving me back a shiny clean bike.
Purchased a Specialized mountain bike from here and Chris was awesome to work with. Best buying experience ever! Would highly recommend!
Took my VFR 800 in for an oil change. The service department was very friendly and knowledgeable! Terry was able to get me an appointment the Friday before. Got my back bike back clean! Terry and his techs are great!
Let’s talk about their service department for a moment. I bought a bike and needed break in service within a week. Nobody in western Washington could see me before August, but Terry knew how important the ride is. He got me in less than a week after I called, and I called going into the long weekend. That’s not to say these guys aren’t busy; they’re packed on any given day. It’s more of a testament to their dedication and skill. They’re a superior shop and probably a great dealer too
It’s always awesome to see badass women working in shops like these! Denise (Sword Swallower) in Parts was super helpful and personable!
Great fast and friendly service provided by Terry Bibby and the service Dept thanks for helping keep my bike tip top!
The sword swallower aka Denise made our mundane purchase for our bikes very entertaining and enjoyable. Thanks for the laugh. Shawn and Lisa
Have purchased two bikes from these guys! Joey is a great guy with no pressure as you look around but has been doing his job long enough to make a recommendation on what he thinks will benefit you, your riding style and longevity. Whether you are looking for something new or used these guys will take care of what you need. Military friendly lots of selection, if youre just getting into riding or have been and are looking for an upgrade stop by and see them!
South Bound Motorsports has the best and most easy going sales team out of any dealership Ive experienced. Chris, whom guided me through the sales process went the extra mile, and even helping tune some QC stuff on the bike himself. I recently traded in my Harley for a new Triumph Tiger Rally Pro for more dirt focused riding adventures. The sales process was seamless and I couldnt be more happy with the bike. The balance and ride is nothing like Ive experienced before coming from multiple Harleys and a ducati hypermoto. Triumph loaded this bike with new tech and quality engineering (more than i know what to do with haha) that i would recommend to anyone. Go check them out yourself, their selection of bikes and team will only get better everyday.
My motor is good would Be better but I sent to El Salvador I’m getting rides over there
Probably one of the most authentic powersports retailers out there. Great service,down to earth,fun and funny as hell. They literally have everything except a microbrewery attached,but hey anything can happen!
Nick and Kevin were amazing! Made my experience here beyond belief and went the extra mile for me! I will most definitely be coming back! They really changed my life!
Great costumer service thanks Denise, will keep on buying from south bound
The guys here are awesome. Helped me out with my questions regarding my current bike and piqued my interest in some new bikes without the sales pitch you usually hear from dealerships. The staff is very friendly and the selection of new and used bikes are great from Triumph, Harley, Honda and more. Highly recommended giving this shop a look.
They are a great group of people there. Great selection, easy to get to. Ive had service done there, bought parts, asked questions and just hung out and talked.Was looking at hold over goldwings. They worked hard to get a trade from a couple of other dealers. But the one I wanted would not play nice nice and even call them back.They told me to just call the other dealer in Portland before it sold and make the deal, so I wouldnt lose out on it. Thats pretty cool since they wouldnt make anything on the bike and they had a couple hours into it.
I went in today to get an exhaust installed on my bike without calling in. Originally I was told that they were very busy but when I explained that I was getting an exhaust, Terry made an exception for me and took my bike in immediately after asking if I was trying to ride this weekend and I said yes. If I remember the mechanics name correctly I believe it was Corey. Both of these guys were super cool as they talked to me and treated me like a human. The customer service was as good as you can ask for and I will always come to southbound Honda for when I need service done. Thank you to everyone that makes southbound Honda a very friendly place. You will always get my business🤘🏻🤘🏻
Came in here over the weekend with a specific bike in mind. Talked with someone on the phone beforehand and they were helpful in getting me more info.Was encouraged to sit on the bike, poke around, and whatever which was cool. Really knowledgeable people who answered all the questions I had and made me feel like I’d cruise over on a weekend just to hang out.In the process of selling my bike but when that happens I’ll be sure to go back to make the final purchase.
Terry in service was great very friendly my appointment wasnt until 3:00 I got off work early terry worked me in early at 12:00.
Great Shop with friendly and very helpful staff. Purchased 2 bikes, His 2018 ( Red, White, Blue) Hers 2017 (Red, Black, White) Honda Africa Twin Motorcycles. My wife had just had surgery and Joey opened the door for us to come in and sign our papers. The new owner came and greeted us and actually sat down with and chatted which was awesome. They even delivered my wifes bike to the house. They will definitely get my business again.
The parts department is really great there! Their selection was good and they made finding some new gear a fun experience. I travel full time so I see a lot of Moto shops, everyone there was friendly, helpful and made me feel welcome! I will shop there next time I come thru Olympia for sure! Ask for Denise, I’m warning you she’s a handful !
I picked up a 2021 Honda Goldwing DCT yesterday from the terrific folks at South Bound Motorsports. Joey kept me informed while the bike was inbound from Japan and gave me weekly updates on delays at the port of entry. I really appreciate their style of customer service and I cant thank Kevin and his sales team enough for a great no stress experience. I will be back for more!
A large variety of used and new bikes, very fair pricing. The staff is really friendly, informative and dontpressure you. I highly recommend shopping for your next street or dirt bike!
I bought the Triple Black Triumph Rocket 3 GT yesterday and the experience was terrific! If youre looking for a Triumph in the Tacoma area, go see Jeff Whittall. He is friendly, courteous, professional and knowledgable which made my purchase a pleasure. And then theres the parts department...Denise, Denise, Denise...GrindeShes a self-proclaimed a**hole which, in truth, means that shes a straight shooter and will treat you like family. Her kind of customer service is hard to find these days (unfortunately) and is the icing on the cake which is South Bound Honda. Her partner in crime, Dakota Simmons was extremely helpful in setting up a couple of helmets with the Cardo Packtalk system. I will definitely be visiting them for my future adventure needs.
We had the best experience here today. My wife and I called and spoke to Jeff. Jeff asked a few questions and then sat back and truely listened to our requests. From there he showed what options would fit our needs and let us make a decision without any persuasion or pressure. This made us both very comfortable. A genuine salesman with great product knowledge and patience. Must come from great management because we had the same experience with our finance manager Jake, parts manager Denise who recommended great helmets along with a few safety tips as well as Joey the sales manager. It was obvious that he has a good deal of experience managing the store. A refreshing atmosphere.
Great service go see terry for service needs
We loved everything about the experience here! I had gone in a few years ago to look around and was less than pleased, but the newer owner and staff were awesome. Kevin, Nick and Maxwell treated us like royalty and with great respect. Left with a bike and a helmet, planning on going back for another for my girlfriend. I would absolutely recommend this place for amazing customer service and product knowledge. Definite 5 star review!!
Just went into to take my bike in for repairs! And wow! Denise the sword swallower is absolutely amazing! She has such a friendly outgoing personality! Will drop whatever she is doing to help out! This is why I love taking my bike here, and I’m supporting my local business! Thank you for always taking care of my bike like it’s your own!
I bought a VTX1300 from them and couldnt have been happier with the whole experience. I originally wanted a VTX that I saw on their website, but it was sold the day before my appointment. However, it turned out they had just got another one in that I liked even better (bonus!). I asked if they would sell me the bike, and I was told no, I had to wait until it was inspected. I was hoping that was going to be the answer. It shows they care about selling quality motorcycles. About a week later, I came back and bought it. I admit, I probably paid a little too much, but not enough that I felt like haggling. I guess you could call that a lazy tax. All-in-all, I will definitely be back for my next ride.
Absolutely fantastic customer service, bought my bike from them and a week after I had a coolant problem and they helped me out and fixed it for free. I couldnt recommend them enough!
Parts dept rocks! Denise is the best!
Chris really took his time making sure my wifes questions were answered about her new bike. Exceptional customer service.
These guys are awesome! The whole staff is friendly and helpful, bought a new Africa Twin over the phone. When I got there, everything went perfect. Trust these guys, they will exceed your expectations!
Was looking for a quad or a dirt bike for my son they had 1 125 in there in a couple of fifties. Eyes looking for something closer to A110 full automatic. .
Hands down the best experience I’ve ever had.Just picked up my brand new Honda Talon!!!Joey was very helpful and made everything easy. He worked with my schedule and even stayed back to help me load it on my truck.
Bought couple of bikes first time ever hear it was very nice like treated well and also explain everything so percipient i really recommend this place good deals as well.
Amazing customer service!!! Very helpful and easy to work with. I highly recommend checking this store out for your next dirt bike purchase (and many other bike needs)! Thank you all at South Bound!
Wife and I decided to live for today. Getting two dirt bikes was required. Found inventory was extremely limited everywhere. Joey from South Bound Honda worked his magic. We’re now the proud new owners of a CRF 250 and 125. Thank you to the whole South Bound Honda team!!!
Had a whole different experience with Nick. Coolest sales rep. Hell make you feel important and like a real client. Hes a 100/10. Thanks Nick!And the 2 ladies in the accessories, etc sales department, theyre awesome as well. 100/10 for them too.
Purchased a used Harley Davidson last week. Easy deal, bike was priced great, staff was awesome to deal with. Financing was easy, they were able to beat my credit union’s rates which doesn’t happen very often for me. I brought in a bike to trade in, they gave me better money than I expected from it. I might have been able to squeeze a few hundred more out of it if I had sold it on my own. But it wouldn’t have been worth the hassle. I had looked at a few of these at various dealers, they by far had the best price. They are dealing with the COVID restrictions and doing the best they can. Happy I was able to give them some business to help carry through this time and I ended up with a pretty sweet motorcycle to boot!
Stopped by to look at a sale bike ... Nick was very helpful and informative
These guys are so great! I bought my first motorcycle from them and the sales team walked me through the process step by step and I appreciated that. A year later, my friend accidentally dropped my bike while handling it. I brought it into service for repairs and Randy the service manager was such an awesome guy. He kept me updated throughout the process and slashed the price at the end. I can not recommend these guys enough. Absolute 5/5!
Clean, organized and conforming to the covid crisis. Needed someone to balance my wheel and they had the tools to do it. Job done and priced right. A bigger selection of motorcycles might have gotten them another star, but riding season is almost half over. You dont go for seconds when the kitchen is closing.
Had an excellent experience. Staff was honest helpful and friendly. I got a beautiful bike and a great deal. I highly recommend Southbound. Thank you guys! One very happy customer.
I bought a beautiful 2007 Harley Davidson heritage classic a week ago. They gave me a great deal on the bike and even installed some genuine Harley parts on to it for me. When I got here a week later to have the seat and backrest installed the back rest was not the right part that I had ordered. The sales manager was awesome he took very good care of me and actually pulled an actual Harley Davidson backrest off of another bike and installed it on mine. These guys are awesome down here and be assured they will take great care of you. Highly recommend this Dealership.
These guys are totally AWESOME AND PROFESSIONAL in every respect. Brought my FJR in for service and repair and they did an outstanding job at a very reasonable price. The workmanship is excellent would certainly recommend to any one needing service or repairs. See Randy!!
Called them for a quote on some repairs. Got their voicemail telling me to leave a message for service and they would get back to me. That was six months ago. I have since left two other messages and have never hear back from them. Thats just poor customer service.
Sales department is weak. U can tell they get paid whether they do their job or not. Id suggest anyone buying a bike take a drive to Oregon. Nice try to blame it as a troll! I mean what I say I say what I mean
Bought my first bike with south bound Honda a few days ago. I’ve gone there a few times to look at bikes and if you’re looking for great information about a bike you’re looking for, ask for Carl. Phenomenal guy and will not just sell you the first bike that you are standing next to. He gives you options and professional and personal opinions about any bike. Impressed by their work and would highly recommend others to speak to Carl. Keep it up SBH!
Brought in my 2007 CRF 50. It has been sitting for 4 years and I didn’t have time to get it running. Dropped it off, they got it running great and for a extremely reasonable price. Awesome service and turn-around time. Thank you!
Best ever
Had an appointment to get an Oil Change and it took FOUR HOURS. My Bike had been ready for an HOUR AND A HALF and No one in the ENTIRE store decided to come get me and let me know. Whats the point of waiting. If I hadnt decided to take a walk, and saw my bike sitting out side, i might have waited another 4 hours. I ordered some tires for my Bike and TWO WEEKS later I call and find out my order was NEVER PLACE. This use to be a good place. Ive purchased TWO bikes from here. Totally disappointed with your service. I will never come back or recommend this place again.UPDATEGot a call from Kevin Holt the Owner of South Bound Honda. I was very very impressed with him and his Staff. Its very Rare and unheard of that an Owner of a Business will reach out to a customer. I really appreciate that. Thanks to you and your staff for helping getting this matter correct. I will always be a customer and will always recommend you to my fellow Bikers.
Nice people, but none of the employees wore masks. I was trying to distance myself for 45 minutes
Very helpful!It was my first time there but I will be returning! Staff was very friendly and insightful!
Nick is a gangster! Great people. Excellent selection and low pressure sales. I will for sure go back.
Thank you South Bound Honda for the awesome customer service and buying experience today!
Denice is very knowledgeable! She has a great sense of humor! Made my wife very comfortable while she was purchasing her Honda Rebel!
Seriously, these guys are doing it right! Great customer service, quality gear/offerings, awesome selection, and fair prices. You gotta love the selection and ... if youre in the market for a used bike (HARLEY-DAVIDSON especially) youd be hard pressed to find a better product for less. Friendly/helpful staff and they service what they sell. (YES, YOUR H-D TOO!!!)
We just bought 2 motorcycles from South Bound Honda and got a great deal along with great service. The sales guy, Nick, was awesome. He answered all our questions, and helped us get the best deal possible, which was better than other prices from dealerships north and further south. (My husband called them all to see what they could do for us.). When the sale was done, Nick helped us load the bikes in our truck and tie them down good and sure. By contrast, we originally went to a dealership closer to our house, and spent 45 minutes there, but never got so much as a “hello” or “be with you in a minute”. There was a sales guy on the floor helping someone else and a receptionist and other guy in the phone, but no one acknowledged us. We finally just left. After that, we decided to give our business to South Bound Honda, where they greeted us within minutes and had the two bikes we were looking for. Thanks folks at SB Honda! Looking forward to riding our new bikes!
Bought a 2014 HD Street Glide 2 weeks ago. I admit i should have gone over the bike with a fine tooth comb but their customer service was so good it felt right . Well both the front and rear tires were unsafe...700 bucks and the rear brakes were at about 15 percent.... You get the picture . All i will say is buyer beware with these guys . i own my part by not checking the bike but their pre sale safety inspection had everything in the green . i am canceling my extended warranty and will NEVER go back . you would think paying 16k for a bike should get you somewhat of a piece of mind . Think twice before you buy from these guys. 4 16 2018. I WANT TO ADMID THAT IF I WOULD HAVE BEEN PROACTIVE AND SPOKE WITH THE OWNER THIS COULD HAVE BEEN AVOIDED. HE CALLED ME NOT ONCE BUT TWICE TO MAKE IT RIGHT AND I HAVE NOTHING BUT RESPECT. I LEARNED THAT I AS A CUSTOMER NEED TO PROACTIVLY COMMUNICATE AND REMEMBER IF A DEALERSHIP DOESNT KNOW THEY CANT FIX IT. SO IN SUMMARY, GIVE THEM THE OPPORTUNITY AND MEET THE OWNER....
Always a pleasant experience
Good place. Kevin is a stand up guy.
Had an issue whether simple battery and the owner actually took time to give me a call and make right on their end… that was good business to me thanks again guys
I contacted the folks at South Bound Honda about securing a deposit for a new Honda Monkey and the helpful sales staff, Joe and Kevin, got right on it. Joe kept me informed about the import progress and let me know when my bike landed in the states. The bike was prepped the day before I arrived, I paid for the bike and it was loaded into my truck within 30 minutes. The purchase process was simple and the sales staff was awesome. I will be back for my next purchase and continued maintenance service intervals. 🐒🐒👍👍
Amazing group of people to come and do business with! Also the Most helpful parts department I’ve been in!
Brought my 2018 Gold Wing in for her 12k mile service. Love doing business there! Friendly staff! Great mechanics! All work done with great results, as always! I recommend these folks!
Great experience @ SouthBound Honda...I will be back forsure.
D- Nice and Carl were totally cool. bought a cool bike nice helmet and goggles 😍😍😍🔥🔥🔥thanks
Reading the owners responses on these reviews is really sad to read.Seems to me they arent taking responsibility for their actions.The bad reviews make sense to me because I walked in there today to look at dirt bike pants, but we accidentally walked into the show room area (There was no sign outside that said Not allowed in showroom) and a lady told me We are not allowed to have people in here... in a showroom? That doesnt make any sense. The lady sent us out the building, to stand outside in the hot sun with my 3 month old baby in my arms and they wouldnt even allow us to walk around the inside of the building to look at there inventory on the pants I was wanting. A guy had to walk back and forth from the store to outside, which is where we were standing, and had an attitude about the pants I was asking for in a certain color and size.I would not recommend this place, horrible customer service.
Denise and nick are amazing super good place to buy your bikes and parts . I highly recommend this place . Thanks again
Can I give them 6 stars? The best Honda Shop in these parts. Smart people, huge inventory and fairest prices. Been a customer forever.
If you are buying a new or used Motorcyle, scooter, dirt bike, quad, side by side, ect.This is the place to do it. The showroom and parts department itself is Awsome. It is set up like they ultimate man cave. Youll find yourself wanting to go there for this reason alone. I had put down a deposit 2 months ago. My saleperson Joey, kept me updated about the delivery date, which I really appreciated. With the virus going on, I was very worried that I would not get bike in time to enjoy during the summer. I now have the bike, and I love it. The finance department was very accommodating with a few issues I had. This was the best major purchase buying experience, I have ever had, and I look forward to doing more business with them in the future.
Very nice people there, very trustworthy, highly recommended!
This place is awesome. Great customer service and great prices. I took my Honda VT 750 CD to them to have a rear and front tire installed. I most certainly will be going back and highly recommend this business.
By far the best dealership in Washington. They will bend over backwards to make you happy. Im so glad I went with them. Joey, Eric and maxwell did an awesome job taking care of me. Cant wait to ride my new bike. Thanks guys sound bound Honda all the way will refer my friends and family!!!
A nice locally owned MC shop. They helped promote the River City MC Poker Run. Both the bike and gear selections are big and thought out with lots of options to choose from.
Just purchased a Honda Pioneer side by side! What an amazing vehicle & amazing experience with the purchase! Staff is passionate & knowledgeable about their job and wanted to make us happy as the customer!! Thank you! It’s a great UTV!
The guys here are all down to earth, knowledgeable and friendly people. They worked with us to get the price we could afford so we could roll away with the bike that we wanted. Thanks, Nick and all your buddies!
Just want to give a shout out to Joey, Maxwell, Jack and the rest of the crew at South bound Honda for providing such a positive first time motorcycle buying experience. You know what they say, you’re not just buying a bike, you’re buying a bike shop. The staff at South bound Honda each introduced themselves, shook my hand and made it an experience I highly recommend if you’re considering buying a motorcycle or need maintenance. Joey even offered to meet me at the shop when it wasn’t open during the holidays so I could look at a bike. They made me feel comfortable with all my noob questions and invited me to call if I had more. I found them to be very professional.
Denise is awesome
Very friendly non-pressure sales. We went in thinking the worst and were pleasantly surprised. Still working on our purchase of 2 bikes, but so far all has been good.
Very happy with the sales experience with Joey. Straight forward, no hassle, no BS. Ill be continuing to do business with South Bound Honda as my daughters grow through their riding experience.
Amazing place Amazing people nick was very helpful they are very knowledgeable they know there bikes
Apparently you can’t be on the show room floor... in a motorcycle shop.... to look at their inventory. Also didn’t know you had to make an appointment to even enter the store. Which they wouldnt allow us to browse. Terrible customer service. -1/10 wouldn’t recommend.