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AccuTac Arms
20830 Holt Ave, Lakeville, MN 55044, United States
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AccuTac Arms
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Ro
Review №1

Best firearms shop within 50 miles. As previous reviews have noted, limited hours are not ideal (we can all thank a democrat for paying people not to go back to work,) but that being said, the service, staff, and reasonable prices are second to none.

Tr
Review №2

Great Service, Did a full Cerakote job on my Rifle, Turned out great, patterns were clean, and they nailled what I was looking for. Price was great as well.

Ju
Review №3

Friendly knowledgeable staff, great cerakote services, smooth NFA transfers.

Jo
Review №4

Great company to deal with. Very friendly and answered all my questions with enthusiasm. Made the whole process very easy and streamline. They have a customer for the future in me!

De
Review №5

These guys are great. Experts at what they do and lots is helpful info. Other reviews about online sales issues are obviously reviewing the wrong place because they don’t offer any online sales.

xs
Review №6

Very fast and reliable guy. Happy purchase from me. Will be buying again

Jo
Review №7

These guys were packed but made time to visit, the sales guy actually talked me out of just buying something they had in stock and told me what to look for that would be better for my first AR. They didnt have it but directed me to another local shop! They were super cool and cant wait to come back and pick up my first silencer!

Wi
Review №8

Super friendly, needed a quick repair, they were super helpful did it while I waited and didnt charge me for it! Will definitely be back!

Ro
Review №9

Brought in my 24 inch AR for a full cerakote custom paint job. These guys went above and beyond. Fixed a few issues I had for free, did some extra airbrushing (we the People) and then threw in a hogue grip for free as well. These guys are very busy doing cerakote on just about anything. It took a bit to get my rifle done but it was well worth it. This thing is a true work of art. I know that some of the reviews report different hours. If you are looking for Cabellas this place is not for you. Dillon is the real deal. When I would get inpatient he always treated me with respect. After all, Picasso probably just did what he did, ignoring the publics perceived timelines and just kept delivering beautiful works of art. This place is not about speed its about perfection. They have a solid following and they can count me in as a loyal customer. This rifle blows everyones mind that sees it. I wish I could post it for all of you too see. Just drop your rifle off and wait for Dillon to call you. Chill out brothers you will not regret it.

Ch
Review №10

I think this place might permanently closed. Cant get an answer on the phone, cant leave a message, didnt get a response to my online contact. I was referred by a friend and heard great things, but would never trust them with my gun.....

Pr
Review №11

Horrible customer service. I purchased a product online that went smoothly. I got a confirmation email quickly and was expecting my product not too soon after that. After 2 weeks nothing. I tried calling several times. The phone just rang and rang and rang and then I get the message that voicemail has not been set up yet. So I resorted to emailing the sales address that my confirmation came from and the website defaults you to on their contact page. After two emails I have still not heard back. They may be great to deal with in person; however, I unfortunately do not live near them so going into the store is not an option. Perhaps my particular order may have slipped through their system; however, that doesnt excuse them not answering the phone or being able to reply to my emails. I had to resort to filing a dispute with American Express to get my money back! It is not professional to treat customers this way.

Jo
Review №12

Been here three Saturdays and they are always late. Open 26 hours a week I would expect them to open on time. Already had two other customers leave while I was waiting and they all complained about this and no return phone calls.Time to find a new place to purchase these products. Waited 30 minutes and left.

Kh
Review №13

Do not buy from them online. They will not ship what you have purchased. They will not respond to emails, pick up the phone during the limited hours theyre open, and you will have to go through hell to get your money back. I had to file a dispute with my credit card company and send in various documents. Unless you want to waste time and money look elsewhere. BUYER BEWARE!!!

Ab
Review №14

AVOID!!!Maybe in person is better, but from the reviews - I doubt it. I ordered an item that had 14 left in stock. The website says ships within 3-5 business days (card was charged within 3 business days). After 2 weeks of not even getting a confirmation let alone a shipping email from them I checked my order status and it said processing. I tried calling them but they would not pick up. I sent an e-mails and never got a response. Then when I checked my order it said the item was back-ordered!!! After 2 weeks I dont doubt this. It has now almost been 4 weeks since I ordered and I have called numerous times during their business hours and left multiple e-mails. Never have I been able to talk to someone and I have yet to get an e-mail back. Although they charged my account it appears that it never went through (they must be waiting for the back-ordered item to come in). However after a month after ordering an in-stock item I no longer need the item as I have bought it elsewhere and they will not allow communication to cancel the order.AVOID!!!

Bo
Review №15

Awesome shop, stopped in today and I had no idea this shop was here. Tons of cool stuff to look at will definitely be back.

Ge
Review №16

This place is awesome, stopped in on a Saturday they were busy but the employees were awesome to deal with. Gonna be my new hang out!

Co
Review №17

Unable to reach anyone for several weeks. Store hours have been reduced online according to Google. Tried calling multiple times during hours listed. Always get voicemail stating they are busy and to use website to contact them. Tried doing that and found site is down because they are experiencing a high volume of orders. Decided to try email and Facebook. No luck there. I live almost two hours away, driving to Lakeville doesnt seem like a good idea at this time. Going out of business?

Ji
Review №18

I purchased a pistol case on Christmas online. I received an email sales receipt indicating the sale went through. Unfortunately I never received my order. I finally had to call and see what was going on with it. After making several attempts, i finally reached someone and was told that my order had been cancelled as the item had been discontinued. It sure would have been nice to have received a phone call or email indicating this rather than having to make the call myself. When i asked why I wasn’t notified of the order cancellation, i was told rather rudely “I don’t know. I’m not the computer guy!”. What poor customer service. We will never order from AccuTak Arms again.

Da
Review №19

Had a great experience purchasing NFA items through them. They help you fill out all the proper forms and are helpful.

Gr
Review №20

These guys are awesome! I can’t say enough as to how accommodating they are. Top notch customer service and a passion for what they do. If you don’t know these guys yet, go meet them!

Ch
Review №21

Great customer service, very knowledgeable, and great prices.My only complaint is I wish I lived closer. But that is probably better for my bank account. They have a lot of good stuff for sale, and its hard to leave there empty-handed.I have referred people there for suppressors as well as Cerakoting work. Everyone has been happy so far.

St
Review №22

No one ever picks up the phone, no one emails me back. What a joke of a business.

Te
Review №23

They say they ship in 3-5 business days, then once you get notification it is out the door within 48 hours. Well after 5 business days they did print a shipping label. But a week later it still is not in the hands of the shipper. Avoid like the plaugue.

Sa
Review №24

Owner/operator great guy. All of the perks of buying locally with none of the condescension I have experienced in the past with local gun shops. Would definitely recommend buying a firearm here, very knowledgeable and helpful.

Ry
Review №25

Can tell by the other reviews that my issue was not an isolated incident. Bought an item from them that needed to be FFL transferred to my state, received the confirmation email and everything seemed smooth. Tried calling the store Monday morning to set up the transfer but the voicemail said they’re only up Wednesday - Saturday, odd but ok.. called back Wednesday, again no answer. Then I went to the order confirmation to get their email but after sending it I received a notification that it wasn’t delivered because the email is out of service.. Finally I look them up on Facebook and decided to contact them through there where I finally receive a response. Over the next month I would contact them on their weekly trying to get them to respond to my FFL’s email to transfer my item. They would consistently read my Facebook message and not respond. 30 days pass by and they finally send me a message saying the order went over 30 days so it expired in their order list so it got cancelled. I had my FFL email 3 different email addresses, which 2 were not in service and they told me it was my FFLs fault for not contacting them? Yet they let the order sit for 30 days with no one contacting me or calling me to settle it? They took their website down and also took their number down, sketchy business. I would recommend you shop somewhere else, with this place they don’t value their customers time and would rather waste over a month of their time playing games over Facebook messenger. Unprofessional and embarrassing.

ke
Review №26

Very helpful. Great guy. Nice store. Alot in Stock!! Extremely knowledgeable. Wish I found this shop earlier. A must stop if looking for silencers. Thanks

Je
Review №27

Purchased a limited summer 17 edition g17 that I had been looking for a few months back, they ended up having it on hand. So I ended up not only finding the firearm Id been looking for but a great shop that does ceracoting, sells silencers and a nice selection of parts on hand too. Great service.

SA
Review №28

Got our last stamp approved in less than 90 days, these guys make it to easy!

Wa
Review №29

Had an issue with my Ar. Showed me what I was doing wrong. Fixed my issue. Very nice and helpful. Definitely doing business with next purchase.

R
Review №30

Out of business and stole my money.

Jo
Review №31

Best prices in Minnesota on NFA stuff and the inventory of NFA on hand is impressive!

db
Review №32

Would highly recommend atomic tactical over these guys

Ch
Review №33

Great selection of firearms and suppressors. Friendly & knowledgeable staff. Happy that they sell Black Rifle Coffee.

Ne
Review №34

I purchased a suppressor from Accutac Arms Friday. The owner was patient and helpful. Now I just have to wait a year for the ATF to process my paper work...

Jo
Review №35

Very friendly, knowledgeable and patient. Excellent assortment of unusual items. Excellent pricing. Thank you.

Tr
Review №36

Update: (At 2 weeks and still no response. No response yet to order cancelation either. Would like to just make this purchase have never happened, and buy elsewhere. Sounds like instore is nice. But I would not recommended for online purchase at ALL.Original comment: Placed order 10 days ago, got confirmation it was received, and havent heard a thing since. Hope I get my order eventually, or at least my money refunded. Wont be doing business again.

Sc
Review №37

Great service and selection. They are the best one stop shop for all NFA, laser engraving or Cerakote work. Their prices can’t be beat and they are the most knowledgeable NFA shop in the state.

tz
Review №38

Family owned and operated by 2 really nice people. Customer service is obviously top priority with these folks. We need MORE small business with owners like this!

Mi
Review №39

Purchased just a silencerco asr muzzle brake on July 26th. Its now August 18th and still dont have it. Their website says its shipped but when I try and track the order it says label created USPS awaiting item. What a joke something so simple and its now 22 days later and still nothing. I guess this place is like many others. If you spend alot of money you probably get customer service and if you dont they could care less about you!!! I already had to order the same thing from somewhere else and guess what I already have it. If it does ever show up I am tempted to just send it back,but then it would probably take 6 months to get a refund from them. If I receive nothing I will be turning someone in for theft or fraud

Ja
Review №40

No doubt the best gun shop in all of Minnesota.

Aa
Review №41

Best Factory Certified Cerakote Applicator In The Twin Cities Area!!Very Fast Turn Around Times And Amazing Work.Best FFL In Minnesota Hands Down!!

Ph
Review №42

Great company, knowledgeable, helpful and great products. Have bought from then in the past and plan on it in the future. Great locally owned shop with great inventory.

Za
Review №43

I drove an hour and a half to purchase a suppressor and I get here and the gate is over the door and no one answering the phone. Sat hours 12-5, it’s 3..... Very poor business practice here.

Ky
Review №44

Had them do a pin and weld job on my AR15. Fast turn around time and great job on the weld.

Ja
Review №45

Friendly service, best prices around, and extremely knowledgeable. By far the best NFA place around.

Sp
Review №46

Awesome place great selection on firearms and they carry black rifle coffee. Definitely my go to store from now on.

Jo
Review №47

This business does not answer the phone, return phone calls, emails etc. Over a year after paying and applying for my stamp and unable to contact AccuTac a trip down to Lakeville was only way to learn that business location was vacant and sleuthing on FB was only way to get a response regarding their inability to complete my transfer due to unapproved business address registered with ATF. When I inquired with ATF I was informed my devices had been approved prior to AccuTac’s move but was never contacted. Dozens of phone calls and several trips to Lakeville before I was able to track Dillon down at his new location, even the day I came to pick up AccuTac did not answer the phone while I sat across the street and called and watched as they ignored their phones... HORRIBLE EXPERIENCE, my advice...go somewhere else, lots of other reputable organizations that over the same service and know how to communicate.

Fr
Review №48

Best cerakote around, super quick turnaround.

Da
Review №49

If youre looking for knowledge they will help you

Co
Review №50

Neat shop and a selection of high end stuff. Wish we had more time to spend there.

Ma
Review №51

Im not going to give your company a good rating, the order was shipped late, never made it and then returned back to you and you guys have the audacity to charge me for shipping on your mess. No response, late respones, poor turnaround time, then charge me 7 bucks for shipping with no explanation as to why. Terrible customer service. Your should rebrand your store Slactac Arms. Shameful!

Ek
Review №52

Great place, always treated well, fast and easy transactions!

Br
Review №53

Best service you can find.

To
Review №54

Have waited 13 days since I got an order confirmation without any other communication I emailed them and have still heard nothing 5 days later poor customer service or no customer service at this point very disappointed

Mi
Review №55

Great store with knowledgeable staff, and great service.

Je
Review №56

Your One stop NFA shopping experience!

Wi
Review №57

Coolest shop in Minnesota

Jo
Review №58

Helpful, very informative, great prices.

Jo
Review №59

Great business easy transactions

Jo
Review №60

Great knowledge and selection!

An
Review №61

Awesome customer service.

Jo
Review №62

Best FFL in Minnesota

Al
Review №63

Number one NFA dealer in MN.

Ni
Review №64

Great

Jo
Review №65

Fantastic

Et
Review №66

Friendly

Information
16 Photos
66 Comments
3.8 Rating
  • Address:20830 Holt Ave, Lakeville, MN 55044, United States
  • Site:http://accutacarms.com/
  • Phone:+1 952-985-8472
Categories
  • Gun shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–5PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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