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Alex PC Tech
17587 Glasgow Ave, Lakeville, MN 55044, United States
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Alex PC Tech
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ma
Review №1

I built a custom PC myself but ran into some issues with it not booting up. I brought it in to them and they were able to fix it within the same day! I was very surprised how quickly they were able to fix everything. They are very knowledgeable and professional. I will definitely be bringing my PC to them in the future if I ever have issues again!

Ch
Review №2

As a small business owner, I appreciate the thoroughness and expediency that they displayed to help me, which greatly minimized my downtime. I brought my custom PC that I use for my business to Alex PC Tech because it would not start up. I had critical files that were not backed up in the cloud on there, Dustin was able to get it running long enough for me to retrieve them. They were also extremely helpful documenting everything so that I could file an insurance claim, as well as providing info and updates throughout the entire process. They have an unmatched level of customer service and Id give them 10/5 stars if I could. Highly recommended for anyone needing computer service or repairs!

Er
Review №3

I needed my computer fixed and did a quick Google of where to bring it. I saw Alex PC and it had 5 star review across the board. I didn’t look any further. The next day I brought my computer in and Alex knew right away what was wrong with it. He had my computer done in one day. I didn’t have time to pick it up when it was done and the next morning Alex called me to make sure I knew my computer was fixed. I appreciated the quick fix, the honesty about what was wrong and all around great customer service. I would 100% recommend Alex to fix your computer!

Ra
Review №4

My custom built gaming rig that I owned for less than two years ( built by a California company) crashed after the warranty date. I took it to Alex PC Tech and the gentleman did everything he could to revive the computer and could not do so (many hours!). He explained in great detail what possibly happened and how rare it was. In any case, the machine was toast. He was able to rebuild for me a brand new gaming computer with parts from my old machine and new parts that were required. Everything was complete within a few days! Amazing speed and a wonderful person! He really went out of his way to provide a purely exceptional experience for the customer. My new gaming machine runs beautifully. Thank you!

Ro
Review №5

One of my favorite computer shops in the Midwest. Very professional, friendly and honest. They have decades of experience and will explain things so that anyone can understand. Not only do they repair all makes and models of computers, they sell new and refurbished desktops/laptops & components. Their prices are very reasonable. I highly recommend contacting them for all of your computer related needs.

My
Review №6

Alex is one of the nicest guys I have ever met, and he knows computers. I was worried that my computer was going to die and he had it running better than it ever had before in under a day. (I got it in late Friday and had it back by 2:30 pm on Saturday. I would definitely recommend going to see Alex for any problems with your computer or if you want to get a new one.

ed
Review №7

As a small business owner when my hard drive crashed mid day on a Friday I was desperate for help with deadlines looming. I found Alex online and let me say how thankful I am that I did!!!He got me up and running again and was able to save my data and transfer it to another fairly priced pc from his shop. I cannot emphasize how much I appreciated his skill and genuine caring attitude for helping me out of my desperate situation. He put other work aside and stayed after hours to assist me. I will recommend him to everyone I know in need of pc help and I will be a loyal customer going forward.5 stars does not do Alex PC Tech justice. 100 Stars!

El
Review №8

Alex retrieved important data from my Mac laptop that had been dead for over 2 years - and not only that, he let me know that the computer was fixable! I ended up walking away with all of my information and a computer that was like new! I will be back for sure!

Jo
Review №9

My not even two year old laptop shutdown on me. Dead. I thought I was going to have to buy a new laptop. Not able to deal with the wait of going through the Geek Squad, I decided to give Alex PC Tech a try. Man, Im glad I did. Dropped it off and two hours later my laptop was back up and running. Ill be returning when the unfortunate need arises. Personable and professional service.

Te
Review №10

Today I experience incredibly awesome service from Gino. He fixed my device in under 2 hours. I expected to be so expensive but it wasn’t. I saved up some money from chores and still had some money left over. Thanks so much Gino. I will be back.

Co
Review №11

Absolutely AWESOME RIG!!! In the past Gino has repaired my past systems but this time we custom built a gaming system. Fast. Friendly. Professional. Ginos work speaks for itself. This is one monster system at a great price.

Ca
Review №12

If I could give more than 5 stars, I would. I went into Alex PC Tech today after work (5:45ish) expecting to hear that the repair would cost a couple hundred dollars and take a week or so to fix. Not only was I treated so kindly inside, but he went through what he thought the situation was, what the costs would be if he was correct, and explained his plan so I knew what was happening. Pleasantly, the repair ended up being just a thorough cleaning and my computer works good as new. He called before I had even returned home with that update and said he would be done tonight. He had a mask on before I even entered and sanitized the surfaces as well. Alex turned a stressful situation into a simple and easy solution. I will be making this my one-stop computer repair shop.

Sa
Review №13

I was so impressed. I brought in my broken laptop. He told me diagnostic can take up to two days, but he had it FIXED within just a few hours!!! So amazing! Will happily return and definitely recommend.

Mi
Review №14

This place is amazing. He fixed all of my computer issues in 3 hours, which is much faster than I expected. He also communicated with me to get replacement parts right away. I am already recommending him to my family and friends.

Ki
Review №15

Definitely would recommended going here to get your devices fixed. He got it done super fast and was very nice.Very great service

Tr
Review №16

I had a broken laptop, and couldn’t find anywhere else to fix it in a reasonable amount of time. He had diagnosed the problem and fixed my computer (and added extra helpful widgets) all within a matter of 2 days, after saying it could take up to a week. He even saved me $70 on my repair! Absolutely phenomenal service and I will definitely return for all of my computer needs.

Er
Review №17

I needed my laptop repaired and chose this place due to the good reviews. Alex helped me and did not disappoint, my repair got done just a few hours later and I picked it up same day. I trust the guy and appreciate the help, not much more that can be said. 5 stars and would recommend.

Jo
Review №18

Alex did a great job on my sons MacBook Pro and was friendly and very reasonably priced. My son was thrilled to have his computer back better than new. I recommend highly.

Ca
Review №19

Alex is the best around! He knows what hes doing and will talk through whatever issue youre having. He was kind enough to optimize my cpu and gpu when I brought my PC in for another issue. Well worth stopping by if youre having PC problems!

Ju
Review №20

Alex provides excellent service, knowledgeable, and is lightning quick with his repairs! He will walk you through why he is repairing your computer the way he did and will even take screenshots/photos of the errors to show you.

Ji
Review №21

My wife’s laptop crashed with a hard drive failure. I contacted Alex’s and was told to bring it right in. I was given all information as well as options for repair and data recovery. They installed a new solid state hard drive and recovered and installed all documents, pictures, etc. I was mega-impressed and very satisfied. This will be my new go-to resource for any future needs or products! Highly recommend!

Bo
Review №22

Built myself a expensive gaming pc and could not get it to boot, not even to bios, no video output. Called when they were closed and they called back the next day, brought it in and after an hour or two Gino had everything working, fans, water pump, rgb sync. Gino was very helpful and has been working there for 30 years he tells me. Thank you!

An
Review №23

In and out in the same day with the actual repair being done in under 30 minutes once he had time to take a look. Very knowledgeable and good recommendations on how to improve performance in the future. Will definitely be going back if I need repairs, parts or upgrades

Ch
Review №24

5 stars and would give more if could. Alex was awesome in taking care of me. I had just completed my first PC build with my son and it would not start up. Alex was able to diagnose and repair my faulty psu within 24 hours. He went above and beyond and made me look good in my sons eyes. Highly recommend Alex for your PC needs.

Aa
Review №25

Great service. Came in with a crashed HD (all family pictures would have been lost) and Alex was able to lead me to a solution that resulted in all of my files being recovered. Very open about the process the entire time and was fair with pricing. Would recommend.

Ki
Review №26

Upgraded my daughters gaming PC. Was extremely helpful, made sure we understood everything in laymans terms, and made great suggestions for additional upgrades that we didnt even think of. Was very thorough and made certain we were satisfied prior to leaving. Very quick turn around despite having three computer upgrades ahead of ours... Less than a week. I would highly recommend and will be using again in the future.

Em
Review №27

Quickly fixed our laptop within one hour. Highly recommend!

Te
Review №28

I was a first time customer and he was very helpful and knowledgeable. Highly recommend.

Er
Review №29

Hes a really neat guy who does great work. He built my new PC and its fantastic.

Ky
Review №30

I used Alex PC Tech for wiping my computer clean in order to sell it. He first told me I could get it back a day later but he actually called me 2 hours after dropping it off letting me know it was ready to go. Highly recommend.

Ir
Review №31

Alex is very nice professional computer repair technician. He is very fast friendly and officiant! My spouse and I very satisfied clients! Reasonable price with 10*-s service! God bless! Irina and Jim K. Lakeville MN

K
Review №32

If you find yourself having computer issues that seem impossible to solve, go to Alex PC Tech. They really know what they are doing. I am 100% certain that I would not have been able to solve my windows installation issue on my own or from the help of a knowledgeable friend. Alex PC Tech was able to quickly and effectively identify what was wrong with my PC and provided an easy to understand solution. If your computer is giving you a headache like mine was, take it to Alex PC Tech!

Ta
Review №33

A few days ago I received an ibuypower prebuilt pc from amazon with a bad graphics card. After 3 days of trying, I still wasnt able to get ahold of their customer service. Luckily, Gino was able to help me. He replaced the graphics card, gave me a lot of vital information as this is my 1st pc, and even stayed late. Excellent customer service and results, I feel like I have a weight off my shoulders!

JJ
Review №34

Its hard to come by a computer repairing service (or car service!) that, 1, truly knows what theyre talking about, 2, can (and wants to!) explain to you what theyre talking about, and 3, isnt trying to sell you something you dont need. But here it is, at Alex PC Tech.Alex is a genuine and grounded dude! Gave great advice with decades of wisdom about computers and helped make my fried motherboard situation not just go smoothly but helped me move on with a better computer and better user knowledge to suit my needs. I would not dare buy another computer or component in the future but after consulting him for advice.

Aj
Review №35

Alex does amazing work! He is fast, honest and extremely helpful and teaching you what you need and not over selling you on things you dont. Hes passionate about computers and about serving his costumers with the respect they deserve. 10/10 will continue to use.

Sc
Review №36

Found the issue with my dead PC right away. After installing the new pieces/parts I was up and going very quickly! Very nice/neat work, very knowledgeable regarding many computer components.

Pa
Review №37

Pc fried during a lightning storm and returned it to my wareanty company. They then replaced my prt with a downgraded SSD card and i stalled windows weongly. Brought my pc here and he fixed it within an hour and waa very honest about what was the problem and fixed it very quickly. Will reccomend to others

Ma
Review №38

I want to start by saying I cant say/express enough about how great these guys are, specifically my man Gino.I want to say first working with Gino was a relief off my mind, even after losing my games. Computers and electronics might be his job but it was easy to see theyre definently a passion and hobby aswell and he takes it very serious. He was great to work with though because he wasnt there to just sell me new parts, we talked about what I did with my setup, we talked about gaming, and we talked about builds hes done. It was great to just discuss specs and have good conversation with a down to earth guy like him!At 3:30pm today I brought my laptop in after a weekend of not being able to game. I got hit with the blue screen. I was pretty sure from the code that came up I had lost my hard drive and Gino confirmed the bad news.He said he had a few thing to wrap up on his latest project and he would get to work on my rig, and that it should be ready the next day. Great! One project off my mind and I can pick it up after work I figured. I got a call an hour later saying he had everything setup and ready to go and I could pick it up by 5pm. Man was that awesome! I got in and he had me look through and confirm I had the basics back and that I was good to go.Seriously consider working with these guys if youre having electronic issues. I just found them by random on a tech store search but it was a great choice and Im glad I got to work with Gino!

Ke
Review №39

He repaired my computer from a mistake I made downloading a update and installed a new SSD hard drive so I had more space. He also did some updates for me. All in one day! He explained what he was doing and updated me on the progress. Im very happy with his service and would not hesitate to use him again.

Jo
Review №40

He was willing to go the extra mile to help me out. If I could give him 10 stars I would!

D
Review №41

When my computer stops working its important that its repaired by someone I can trust. Im glad I came to Alex. He is very trustworthy and he knows computers inside and out. He did spectacular work and was able to find a solution that saved me the most money.

Jo
Review №42

I needed a new power supply for my desktop pc. And they installed the part quickly, and the service was reasonably priced as well. The man who helped me was very enthusiastic about his work and I will definitely be going there again should I need something else replaced!

Pe
Review №43

Absolutely great service and great deal. Geno is the best.

Sa
Review №44

I needed a Windows 10 install on my desktop. When I dropped it off (around 10 AM) Alex suggested we take a look at my system before I left. He discovered my solid state drive was segmented and the half I was using was full. In addition to the Windows 10 install he suggested/recommended I have an additional 250GB solid state drive installed. He thought that he may be able to get this all done the same day. Sure enough I got a call a little before 4 PM that my computer was done and ready for pick-up. Alex went over my new system and showed me how he had set it up based upon our previous conversation that day. I could not have been more pleased. When I got home and hooked it up it was now running just as fast as it had when it was new. Thanks Alex!

La
Review №45

Best service ever! As a first-time customer I couldnt be happier or more impressed with the service we received. Not only was my issue resolved, but he knew that our issue was business critical. We walked in at 11:30 a.m. on Saturday and by 5 p.m. I was up and running again. Our experience was amazing and will not hesitate to use and recommend this business.

Na
Review №46

Great service and price. I bought 3 laptops for my family. Alex was great helping us with what we each needed. Outstanding service! I would highly recommend for new are repair.

Su
Review №47

What a great group of people. Super friendly and helpful! Make it your go to place for help!

Ca
Review №48

My Alienware laptop continued to get BSOD, so I did a fresh install on my hard-drive to see if that would fix the issue. It did not. I brought my laptop into the shop, and immediately after telling the gentleman at the store about my issue, he pinpointed the problem and had a solution for me. I had a fried SSD and backed up gunk inside of my laptop. It was long overdue for a cleaning as well.I paid and left, and was told to come back in a few hours. It took about 3 hours for me to get a call, and the computer looked brand new, fresh OS install, and two new SSD sticks installed. Thank you for the assistance today. I will refer others to your establishment.

Ma
Review №49

This man diagnosed and got everything done for my pc within the day despite being the only one there, true professional and machine like work ethic!

Je
Review №50

Excellent data recovery service received on 3 drives. Thank you so much for your efforts with the very difficult hard drive recovery. Accessed photos will be appreciated for generations. Also appreciated your knowledge, explanations and recommendations. Will be back to purchase my next computer.

ch
Review №51

Gino at Alex P.C. Tech was able to wipe my locked P.C. no problem and even saved me over 150 dollars! If you have literally any needs I would recommend him hands down.

Ju
Review №52

Really excellent work! After trying other places and having a lot of shoddy work done by amateurs, this shop managed to identify every issue right away and fix it all up in under two hours. The shop has a great inventory and wonderful service.

Ra
Review №53

Is there an option for 6 stars? I was in a bad spot as I work from home on my laptop. It went down at 9am. I took it in, needed a lot of work. About 2 to 3 days worth anywhere else. Gentleman knew I needed this back for my own livelihood. And he hammered it out and got it done for me in 5 hours. Highly recommend this spot. Fair pricing and great service!

Mr
Review №54

I came in looking for several parts and walked out with one of the most unique cases Ive seen in awhile for my partner. Alex was very friendly and helpful and I would greatly recommend him over anywhere else nearby.

Ge
Review №55

My Dell laptop computer would not start up. I took it to the Geek Squad in Brainerd and they worked on it for three days and finally gave up. Not only couldnt they fix it, but they wiped all the data on my hard drive and operating system, so nothing was recoverable. They said it wasnt worth trying to fix even though it was a $1,500 laptop that was only about a year old. Before I completely abandoned it, I Googled PC techs in Lakeville and Alex popped up. I figured it was worth a shot. Alex told me he thought he could get it back up and running. A half hour after I dropped it off, he called me to let me know he was going to be able to fix it and it would be ready the next day! He determined that it was an issue with the WiFi and had nothing to do with the operating system and hard drive. And the Geek Squad had tried so many times to fix it, the hard drive had been wiped completely clean. Luckily, we determined that everything was on the OneDrive, so the computer works and I got all my data. He also determined my computer is still under warranty and since I have ProService, a Dell technician should come to my home and fix the WiFi issue for free. He gave me a work around until I can get that done, He is amazing and extremely reasonably priced. I cant recommend him enough.

La
Review №56

The screen on my laptop cracked and Alex was able to ease my anxiety about getting my screen fixed before school starts. AND he cleaned it up a bit so it isnt as sluggish. Super impressed! Thanks again! 😁

Sa
Review №57

Our experience with Alex has always been amazing. Our friends recommended him to us and we could not be happier! Alex is very knowledgeable, helpful, and goes above and beyond anything we have ever experienced in a big chain store.Recently, we purchased a desktop with a 24 inch monitor from him and he meticulously explained how to install all the components. He truly cares about his customers, and does not try to oversell, but listens to your needs. We will definitely be loyal customers and highly recommend him to our family, friends, and the general public!

Ca
Review №58

Awesome service. Less than 12 hour turnaround, and I have my laptop back and and working better than new. Will be going back for our other devices. Thank you!!Rachael

Ma
Review №59

Super fast and done right! 10/10 would recommend to friends, family and everyone else. Alex is the best computer expert around! My computer would not start up and kept on crashing. Alex solved the problem quickly in less than 2 hours and I was on my way out with my computer running smooth and quick as if it nothing was wrong in the first place. I will definitely come back to Alex whenever I have problems with my computer again.

Ma
Review №60

Great customer service! I brought my older laptop in hoping for repairs to be down in a week, like so many other places have done, maybe. Alex was able to recovery my data, replace the hard drive and have it back to me in less than 4 hours. Amazing! 5 stars, nothing else needs to be said.

Ni
Review №61

I came across Alex PC Tech through a quick google search when I was in the area visiting family and I am so glad I did!This guy is a LIFE SAVER! I was trying to do homework while on vacation with family and the hard drive of my 9 year old Dell Inspiron laptops hard drive CRASHED! I was almost in a panic because I had none of my previous course work backed up anywhere else! I called Alex PC Tech and they were able to get me in right away. They explained exactly what was wrong with my computer and was able to save it and all my files in a matter of hours. If I would have needed the same service back at home, they would have to send my laptops hard drive to a separate company to extract the files costing me $500+! In retrospect it was a godsend that my computer crashed while I was visiting family because I ended up saving money!I dont normally write reviews but I was so blown away by their willingness to help and their customer service! I HIGHLY HIGHLY HIGHLY recommend going to Alex PC Tech for ALL your computer needs!!!

Br
Review №62

Fabulous! Highly recommend! Service is friendly, quick, reasonable! My computer quit, brought it in, problem was diagnosed and repair made almost immediately

Ro
Review №63

Alex did a MAGNIFICENT job of recovering my drive that contained years of technical information. His expertise, quick results and tips is why I remain a loyal customer. Thanks again!👍

Re
Review №64

I messed up my hard drive on my Macbook and Alex was able to fix it in less than 24 hours. He knew that I needed it back ASAP, and he stayed up till 11pm fixing it. Runs like a new laptop now. Will definitely go back.

Br
Review №65

Alex was able to transfer all the data to a new drive and set me up with a much faster drive and fresh operating system in about a day. Exceeded my expectations. Great job and a very friendly guy.

St
Review №66

Alex PC Tech is owned and operated by a delightful gentleman whose name I will omit for his privacy. He has worked on two of my computers and is always my first call. My reason for writing this review is that he went above and beyond the call of duty to provide a satisfying customer experience for me. He charged me nothing extra for an image copy task that should have taken 1-2 hours and ended up taking 12 or more. It seems that neither of us knew that my C: drive was failing. But when he ran the image copy, the software failed, creating massive problems. When I heard that he worked late on a Thursday and Friday and 4 hours before opening on Saturday, to resolve the problem, I bought him some flowers and thanked him, and he told me that this gift made his day.When you come for service you will see the store full of accessories and equipment of reasonably good quality and very good pricing. Like a shopkeeper in Europe, he will try to recommend additional purchases with enthusiasm and gentleness. You cant help but like this affable, intelligent man. I have come to enjoy his company over the years and he always greets me with a hey buddy, how are you doing? You wont be disappointed, should you go to see him. He knows he must work hard to get and keep your business.

Ma
Review №67

Alex PC Tech is fantastic. Gino will help you out with whatever ails your tech devices for a very reasonable price. Probably more experience in one man that all the Geek squad dudes in any one Best Buy. Go here!!!

Ga
Review №68

I have taken my computers to Alex PC Tech multiple times. He is very knowledgeable and the turn around time on repairs is quick. My computers have always worked perfectly when he is done. On top of that he is very friendly and helpful. I would highly recommend him for any work you need done.

Co
Review №69

My experience at Alex PC was great. Alex is very knowledgeable, honest, and down to earth. I would go back to Alex over any other retail stores to either buy or repair a computer. He didnt try to sell me something I didnt need. He sold me a computer based on my needs. Overall I am very pleased with my experience.

Br
Review №70

5 stars all around! I needed a charger for a MacBook Air FAST! I was about to leave on a work trip and had misplaced my charger, I called Alex PC Tech and Gino told me to bring my computer with me so that wed make sure I got the right charger. I went in, Gino helped me immediately, tested the charger in front of me, and even cleaned out the charging port on my Mac. I will definitely be coming here for all of my computer/tech needs. Thanks Gino and the Alex PC Tech team!!

Mi
Review №71

Fantastic place to get your pc repaired. He is very upfront about costs and exactly what needs to be done. Not the cheapest place out there, but definitely one of the best. Will be going back for sure.

Ka
Review №72

On my first visit to Alex PC Tech, I knew I was in good hands. My computer is under warranty and I was told that I could take it anywhere for repair. Ive had experiences with Best Buy and I just didnt want to go that route again. So having heard about Alex PC Tech from a friend, I gave it a try. Everything was carefully explained to me so Id know just what to expect, and I had my computer back in 2 days. Go here!

Je
Review №73

Alex was great. After getting no help at Best Buy I went to Alex who found the connection problem quickly (loose wire), fixed it and I was on my way. I’ll definitely recommend him to others.

Er
Review №74

The guy does excellent work! I brought in a custom built PC and he fixed my issues no problem! Really knows his stuff.

St
Review №75

Highly recommended!Over 4 years ago an external hard drive of ours stopped working. I brought the old external hard drive to Alex PC Tech just to see if the files could be recovered. I truly expected them to be lost. Alex was able to complete the diagnostic and recover the files in less than 3 days! Truly amazing work and fairly priced. I was a first time customer and would highly recommend his services.

Ro
Review №76

Took my computer in today and had it back in my hands within 2 hours. Such wonderful service, explained carefully, and pointed out ways I can make my computer use faster & more efficient. Thank you!!! I will be back when I need further repairs or a new computer! Trustworthy, quality service!

No
Review №77

Alex saved the day by installing a new hard drive on my computer. Brought it in the AM and had it back the SAME DAY! Incredible service and would highly recommend. Computer runs better than when it was new! Very happy to find a great repair shop in the area. Very fast service and good repair rates!!!!

Rh
Review №78

My laptop was fixed ahead of schedule and extra time was taken with me to ensure it was running properly. I was even assisted with my Phone for free! Wonderful service! Trustworthy. Far exceeds big box stores experience.

Sa
Review №79

They were fantastic! My dads computer got a ransomware attack and was totally locked up. Not only did Alex PC totally fix it but it was done in less than 24 hours. If I could give them more than a 5 star rating, I would.

Pa
Review №80

I brought my laptop in on Good Friday morning with a crashed hard drive. The staff (Aaron and Geno) were both friendly and knowledgeable answering all my questions. I figured a week turnaround time. They had it done by 3:00pm the same day and at a very reasonable price. If you wish to support local business and get a fair and reasonable price, I would highly recommend bringing your business to them.

De
Review №81

Alex PC is a great place to get your computer fixed up and running well at a fair price. I am very pleased with the prompt service. My computer is running much better now. No more computer crashes with everything updated! I would highly recommend Computers by Alex PC Tech to everyone that needs their computer working optimally at a fair price!

Jo
Review №82

I wish I could give more than 5 stars! Absolutely amazing service.

Ro
Review №83

The service Alex provides is the best. From the time you walk in the door, Alex makes you feel at home and as if you are part of the family.We as Lakeville consumers are lucky to have a place you can take your computer to and have total confidence in the work that will be performed.I recommend Alex PC Tech for all your computer needs.

Da
Review №84

Brought my desktop PC in and Alex got right to work. He was able to diagnose the problem and offered me options in what were the best solutions. He got the job done quickly and the computer was up and running at home the next day. The review in fact is being written from that computer. Highly recommend Alexs services.

Fe
Review №85

I was in search of a new 2 in 1 tablet/computer. I had done my internet research and was ready to gather data in person from sales representatives at a few retailers. My first stop was Alex PC Computers and it ended up to also be my last stop. Gino and Aaron were above scale in customer service. They both stopped their work immediately to address my questions. Gino was particularly informative in giving pros and cons to various options. He asked probing questions and helped me select a 2 in 1 well within in my budget and below competitor prices. He personalized some options for me on the device to save me the effort of doing it at home. I was extremely well taken care of and am currently very pleased typing this review on my new 2 in 1. I will return to Alex PC Computers for future needs.

An
Review №86

Got a straightforward price on everything I needed. Very prompt service and got a phone call updating me on where my computer was in the cleaning/updating hard drive. Very nice hours that was very convenient. Would recommend this business if you need computer repair.

Br
Review №87

Gino (Alex) and Aaron are computer solution experts!They gave me an honest assessment on cost/benefit of putting money into a lower quality retail store desktop in comparison to a different computer.No pressure with great information and plenty of options resulted in me buying a new laptop with docking station that will meet all of my needs perfectly.Thanks fellas!btw. I have used them in the past for service on computers and they are excellent on that side of the business too with fair costs. They can be trusted leaving your computer with them while it is getting fixed.

Ch
Review №88

Had a great experience. Dino, the owner is ridiculously friendly, helpful, and quick. He had my computer, which had contracted the Bubonic Plague, healed and walking again in to time! He even installed a new hard drive, at a very reasonable cost. I will be returning next time I get a virus or have any other computer needs.

Ke
Review №89

Ive been going to Alex PC for years with the help of my computers but recently they out did themselves.Because of problems with my wifes computer and Windows 10 updates, she decided to have them build a new PC for her.After I reviewed the specs, because she was using it for business, I decided that she needed more machine with more core and exchanged the hard drive for a SSD drive. She now has a I7 (4/8) core at 3.6 GHz and Windows 10 professional. And no more Windows 10 problems. With a nice 23 in monitor. Its a Dell pro machine. And man is it fast.Well, after seeing hers, I turned around and had them build me the same machine but I wound up with a newer model with a smaller footprint.Mine has a few upgrades, you know!And its fast too, just the way I like it and need it.They are very, very knowledgeable and I learn something new each time I go in, and Ive been in the computer field for a very long time.

ma
Review №90

I had a 1 terabit hard drive crash and lost 8 years of pictures. Brought it in and within a weekend he had recovered all of the data on the drive. Without his help we would have lost everything. And the cost was hundreds less than is I took it to the van squad. Worth every penny.

Da
Review №91

I knew I could trust him 100% the first time I met him. Very knowledgeable and outstanding service, and just a fun guy to be around.

Tr
Review №92

I highly recommend going to Alex PC Tech. The service was fast and efficient with reasonable prices. Very friendly service, everything is explained so you know whats going on andvd very patient. I had my laptop repaired and working better than ever in only a couple of hours. Great deal on parts and there is a very large selection. I am recommending Alex PC Tech to you, my friends and my family.

Au
Review №93

Amazing, fast, friendly service!! I wont go elsewhere. Fixed my problem and more. Spent time educating me on a few things and was patient and understanding with my lack of computer knowledge. Thank you!

Sa
Review №94

Last month my iMacs hard drive crashed and Apple Service said they couldnt help me with that because they dont retrieve files. I brought my computer to Alex PC Tech and he spent hours retrieving all my files, set me up with an external hard drive and showed me how to back up my photos and files so that I dont lose anything in the future. Amazing customer service, fair rates, plus he was really patient and kind with my kids! Great guy, great service, Ill definitely call him when I need help in the future:)

Ph
Review №95

Mostafa helped me purchased my computer for my real estate business. He knew exactly what I needed. He was very helpful in selecting the right computer for me. Anytime, I called him, he was available to talk to me and walk me through things. I would highly recommend coming to him with all your computer needs.

Pa
Review №96

I first went to Alexs store to get my lab top cleaned, and when I was in the store I asked about the prices of the computers Alex was selling. They always seemed like a good deal. Then when my computer was beyond repair, I bought a new from Alex and he transferred all my data from my old computer to the new. He provides customer service which is expensive at Best buy. Alexs prices and customer service is better than any large chain store.

An
Review №97

My 7 year old computer was barley working. Alex cleaned, updated, new SS drive, and my computer is a brand new computer!!! Super Fast!!!! worth every penny. High recommend Alex!! Angie R.

Jo
Review №98

Alex was awesome. Did a data recovery on a crashed hard drive from my PC and got everything back in about a day! Would highly recommend to use for anything, but especially for data recovery!

Ki
Review №99

I brought my mac in this evening to have an issue with my screen fixed. He cleaned out in the interior of my computer and gave me advice about updates and such, all while being super kind!! So far my computer is working wonderfully and is looking very nice as well. I highly recommend going to this place. I for sure be coming back if any other complications pop up. Thank you so much for your help!!!

Co
Review №100

The service we got there was awesome! And everything was done the same day. I love my new computer that I bought from him. I will recommend Computers by Alex to everyone.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:17587 Glasgow Ave, Lakeville, MN 55044, United States
  • Site:https://alexpctech.com/
  • Phone:+1 952-432-3336
Categories
  • Computer store
  • Computer repair service
  • Computer security service
  • Data recovery service
  • Used computer store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:11AM–5PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Online appointments:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
  • Onsite services:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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