After calling a few places about our garage and being quoted some crazy prices, we came across this gem. Half the price and very professional and polite. I had Corey come out today. He was very down to earth and friendly. He got the job done quickly and explained many things to me about what he was doing. Highly recommend this place and Corey for any garage work needed.
Our garage door spring broke on Sunday afternoon. We decided to ask our neighbors what company they used to repair theirs. They gave us the number to SafeWay Garage Doors, which is the first company we called.My husband decided to call Monday just before 8 am to try and get someone to come look at our door. Thinking that it would probably be a couple of days before we could actually get someone here, the owner of the company Phil called my husband right back and said he could have someone come between 12-2 pm the same day! The tech was at our home before the scheduled window of time, and was very knowledgeable and professional. We were very happy with the entire experience from beginning to end. We would recommend this company to anyone looking for great quality service at reasonable prices. Thank you!
I had a problem tween my garage door and SUV tailgate. Called on Safe Way Garage Doors this AM to get my garage door operating again. Very happy they were able to get someone here within 2 hours of my calling. Technician arrived on time, definitely knew what he was doing, had my garage door fully operational in short order, and charged a fair price for the work done. Couldnt ask for anything else. Thanks!
My springs snapped, and thinking that I would have to spend a ton of money, maybe I could do it myself. After a little bit of research, I came across Safe Way Garage Doors, and decided to give them a call. Fast to answer and very friendly, Phil was extremely knowledgeable and helpful! I thought, this isnt happening today as most places are...was I wrong! They were able to come out that day, and get everything taken care of. Corey was so friendly, and a wealth of knowledge, no pressure, honest, and walked me through everything that was an option or required to get done. It was such a reasonable cost, and works GREAT! He even was able to squeeze in another appointment before his next appointment at my sisters house because her garage spring also snapped! We are extremely thankful and grateful for what a wonderful job the entire team did and will definitely be our garage door company of choice!
Phil was phenomenal from start to finish. I highly recommend.
I had a broken spring on a Saturday. Couldnt find anyone to repair it until Monday. Made an appointment with another garage door company for Mon between 8 and 12. Monday am early, Phil with Safe Way returned my message from the weekend. Apologized for not being able to answer the call on Saturday, but they could be out to fix my door in about 20 minutes. I said that would be great. I cancelled the appt with the other company.Kevin came out to repair the spring and I cannot say enough about how friendly, professional, and competent he was. He did not try to sell me anything I didnt need. In fact, he told me the door was in very good shape. I asked him if he would take a look at my other door and make sure it was ok and if he would grease it for me. He said absolutely. Took care of it and when I asked how much additional I owed, he told me nothing, it wasnt a problem and he said that door was also in good shape.This is the company to use for garage door repair!
Called after midnight and was treated very well by Phillip. There was a minor mix up with the time scheduled for my repair but it was fixed right away and the tech came round and fixed my door at a fair price very quickly. Both guys were pleasant to work with and I will use these guys for sure - hopefully not soon though!
I highly recommend this company. We had a Wayne dalton spring on our garage door that stopped working. First I called precision garage door they wanted 200-400 more and was trying to push a new garage door too.when my door is perfectly fine. I called Safeway garage door. I pressed 1 for immediate attention and was connected to the owner of the company. I sent him some pictures and next day a guy came out and switch out our old spring for a the better traditional one. The worker wasn’t much of a talker but that’s not his job. He did his job with professionalism and speed. The door works better than it ever has and is 1000x quieter. I’m very happy with Safeway garage door and will keep them in my home book for all future work.
My garage door springs broke 2 days before Christmas. Called safe way at 5:30 pm and got a call from the owner within an hour. They were able to come out the next day on Christmas Eve. Great price and service. Tech handled everything and I was up in running before Christmas. Def would call them again.
Excellent experience that exceeded my expectations. Corey was knowledgeable and professional. He explain what he was doing and why while tuning up my 30 year old doors. They are good as new, smooth and quiet. Well worth the price. Will be a repeat customer and highly recommend Corey and Safe Way!
Honest and trustworthy company! We had a very negative experience with precision garage, as they were trying to scam us into spending way more money than what was needed. Called safe way and they came out the next day and made everything right for less than half the price that precision was attempting to charge. Safe way has gained a life long customer! Thank you!
I found Safeway on a Google search and called, they answered right away and within a couple of hours the technician was out working on my garage door. The service was prompt and very professional and the beat part, the price was excellent. I will definitely call them back if I have another issue.
I’ve used this company multiple times over the last 20 years and they never disappoint me. I wouldn’t call anybody else. Owner Phil is polite and easy to communicate with. They get right on it. Trust me that’s what you need when the garage door won’t open and you need to get your car out of the garage. Plus the price is always fair!
Just had them out to fix my garage door very prompt on service call, friendly people, great job very thorough and explain everything they were done, went above and beyond highly recommended..thanks for the great service.
Great service! Corey was polite and explained all of our options. He did a fantastic job and the install looks great. I definitely recommend them to anyone looking for garage door help.
Our door was doing the funky chicken up and down - but not all the way up or all the way down. Cory came, he checked our system over and found that the lazer was not aligned, he fixed it. The seal on the bottom of the door is all tattered, hes coming back next week to put a new one on. They are on my home contacts list!! Thank you so much Phil and Cory
When I called Safe Way Garage Doors and described my issue to Phil, I received very helpful information so I would be educated on what to expect when Corey came out. Corey came out the very same day and was professional, efficient and explained everything to me so I had a complete understanding of what he did and how to maintain my garage door in the future.
After a lightning strike took out my garage door opener I called Safeway and they came out the very same day. Corey was great! He not only installed a new opener, he replaced my spring and the rollers. He explained to me what he was doing at each step of the installation and there were no surprises when it came time to pay. Phil, the owner was more than eager to make sure I was happy with my I will be a repeat customer for sure!
We have used safe way in the past. Very reasonable and we highly recommended them. Phil REALLY went above and beyond even calling us and making sure we were happy with the work.
The gentleman was very nice, but when he got here, my garage door magically worked without intervention from these guys. Now, mind you, I understand they came out for my issue and do feel they should have been compensated for something, but $75 bucks? I would have gladly paid him $30 or $40 without issue. I was charge for a service charge, but no service was done or needed, however, once he told me how much it was, I asked if he could oil my doors.The guy was very nice, which is why I am giving 3 stars. With that said, I would probably not use them again and it is sad because I am having the same issue again and they would have made more off me if they went a different route.
These guys do great work and they back up that work. They are knowledgeable and friendly and on time. Call them and they will get it done.
Truly been a blessings to deal with honest, friendly and super kind staff of Safeway garage doors.Cory took his time giving my Dad advices after fixing our garage door,Dad is super happy for the excellent service this company provided all he can say is to please keep up the good reputation your company has, Honest, kind, friendly and affordable, Highly recommended company for your garage door needs. May God Bless you all and thank you for quick and excellent response Sir Phil.
To make a long story short I had another dealer install two spring and three bearing on my garage door costing me $533. Thinking that the price was to high I still had it done because it’s a rental and I didn’t want it to be inconvenient to that person. I called safe way garage door and talked to the owner to get a price quote and he was kind enough to give me advise and a fair price. I called The other installer and to let them know the same job that they did would of cost $279 from Safe Way Garage Doors. I wind it up getting a refund for $254. Thank you for your advise and for now on if I need ANY garage door repairs my business is going to Safe Way Garage Doors. Thank You! and God Bless you!
Excellent customer service! Came at 6:00 pm. Done by 7:00. Great pricing!
Kevin was very professional. Arrived promptly, and did a great job. Price was very fair. Would highly recommend and will use again.Thanks, James and Karen
Called another company to get a quote, got the run around and hung up. Called Safeway next and Phil called me back in 10 min. Sent photos of my broken spring and cracked door (smart idea, saved time and confusing blah, blah from me) and said both are repairable. Gave a two hour appointment window, yep two hours, and was appreciative of my time by showing up on time! Less than $375 and both issues resolved, as well as a great class on door safety, operation and maintenance. They offered some suggestions to make my door more quiet and being it back up to par, but didnt pressure when I said, not right now. They told me what to watch for before something goes. Totally up front, honest and professional! Cory and Phil, yall are awesome people and did a fantastic job! When you asked if anything could be better, I had to stop and think, thats when you knew my answer!
Excellent service! Professional on the phone and in person. My spring popped and Kevin came to the rescue:) Would definitely do business again and I highly recommend!
Arrived within an hour of calling. Repair was excellent and cost was very reasonable. Besides the repair he perfomed maintenance on all of the door parts and found numerous issues which he corrected.
We had springs replaced on our door after hurricane Irma broke them last year. The repair was done by one of the companies you see frequently advertising on TV. Recently we noticed noises that did not seem normal. We contacted Phil, and he was able to service us within a couple of days on a Saturday. He said that the springs that were installed just a few months ago were not the correct springs, so he installed the correct ones. Phil is very knowledgeable, courteous, and his price was far better than the other guy. We are very happy, and would not hesitate to recommend Safe Way.
These guys did a great job replacing the springs on my garage for
5 Stars is not enough! They are FABULOUS in every way. I highly recommend this company. Wish more companies were like this one. Prompt, reliable, honest, knowledgeable and exceeds customer expectations! Thank you Safe Way. You gained another loyal customer!
Cory was prompt, courteous and professional. The repair (spring replacement) was completed quickly and parts/labor are warranted. Highly recommend!
Had Kevin from Safe Way come out today to replace a broken spring, very knowledgeable and professional, would recommend this company to anyone.
I couldnt have asked for more professional, prompt service than what I received from Safeway. Phil was out to my home within 30 minutes to assess my garage door situation and it wasnt even an emergency! My garage was serviced and upgraded within 24 hours by a fantastic, friendly technician who went above and beyond to provide excellent service. I highly recommend Safeway for your garage door needs!
Unfortunately I had both my springs break on my garage door as a result I ended up calling Safe Way. I started working with Phil he explained to me everything I needed to know and what likely needed to happen in order for it to be fixed he gave me a price and send out John to do the work. John came out was very respectful very knowledgeable recognize my garage door was a unique scenario and the Springs are not common Springs. They took it upon themselves to order new ones that had to be custom cut. This all happened on Friday today is Monday and my garage is completely fixed efficiently and I have the utmost confidence that its done correctly. I highly recommend Safeway garage doors. Very kind very respectful and a true pleasure to be in the presence of. Thank you Safeway, and especially Phil and John, I really appreciate you.
I called Safe Way Garage Doors to repair my garage door after the spring broke on one side, and they came out the very next morning. Corey took care of spring replacements. He was professional, courteous and did a great job. Pricing was very fair, and I am very happy. Highly recommend!
Phil was extremely courteous and professional. He was able to provide me with valuable information and a quick crash course regarding how garage doors work. Everything was completed in a timely manner and done correctly. I would definitely recommend him to anyone that needs to have a garage door repaired or replaced.
Great customer service. GREAT PRICE. Another big name garage door company in Lakeland quoted me DOUBLE the price that Safeway was able to do the job for. This is the second time I’ve used Safeway to service my garage and they did amazing. Highly recommend.
Philip has always done a great job, arriving right on schedule, and completing the work in a an expert fashion. He always goes above and beyond, explaining the work needed and the whys, and never adding unnecessary parts or work. Conducting himself with integrity and knowledge, Phil is the only one I would call for all your garage door needs!
I called after hours and was pleasantly surprised to receive a call back from the owner a few minutes later. When he returned my call he couldnt have been any more informative or pleasant to speak with. When I asked for a quote he had me send him a picture so that he could give me a fair and accurate one opposed to making up a low one and up charging when they showed up. The technician showed up on time and was extremely professional and did an excellent job. The price I ended up paying matched the quote and I ended up with a superior product than what I originally had. Awesome job!
Phil at Safeway Garage is a garage door wizard! I have a 40 year old garage door that had never had an opener. The engineering of the door made it virtually impossible. I had 2 other companies come out to see if it could be done and both told me it wasnt possible. Phil came out, took pictures and did some research. He called me a couple days later and said he had a solution. He was able to re-configure the pulley system and install an awesome Liftmaster opener system. I am thrilled!! I highly recommend Safeway Garage.
Amazing company with homeowners interest at heart. Awoke to an iffy garage door; one minute it would work and the next it would not. Called Safeway and Phil was able to come out within a couple of hours. He is definitely a garage door guru as he was able to assess all of my door issues within minutes and to recommend what the next steps would be. There was no up-sale pressure, just an honest list of my options. I was amazed when the springs were replaced and the door was not only opening, it was much quieter than before. Thanks Phil, you are now my go-to for the garage door.
These guys are amazing ! I made the terrible mistake of taking out my garage door opener with my truck and these guys came out within an hour of calling. The tech that came out wasted zero time and got me back in business ! I appreciate you guys god bless
Very fast service...next day I had a new garage door! Phil was so kind and polite on the phone and the day of install. He made our unfortunate situation not so bad with his friendly personality, and I have a pretty, new garage door. Thanks Safe Way for your exceptional service!
What a fantastic experience!We had a torsion spring pop and I was going to fix it myself. I couldnt find the parts, called around to several companies and got lucky to speak with Phil at Safe Way. He talked to me extensively about it, and I decided it would be best to have him come out. That was a great decision.Their hours show until 5pm, but Phil came out after 6pm and was done by 7pm. Not only did he fix my springs, he pointed out and fixed some other bad problems from the initial install, from another company. Phil even went over some things I could change with the garage door opener that I did not optimally install. He didnt pressure me or try to upsale me anything. Phil just wanted to make sure that my garage door was working well.Overall, an excellent experience and I will definitely call Phil back if I have any issues in the future. I HIGHLY recommend Safe Way Garage Doors for any of your garage door installs or repairs.
I called in and they were able to send somebody within 2 hours. It was a spring job and the guy got the job done. I will use them again if ever in need of a garage door repair. Way to go Safe Way, I am completely satisfied.
Phil sent Corey the tech to fix our garage door issue. It was a last minute ordeal and they came right out to fix the issue. I appreciate the insight given on all the repairs that needs to be done. We will use this company again for our garage door issues in the near future.
Outstanding customer service! Ive used these guys a few times now and they have been phenomenal each time. Philip is a true professional who knows his craft well. Cannot recommend highly enough.
Phil was professional and knowledgeable of the products that were installed. I tried dealing with the original installer of my door when the house was built, but their poor customer service skills and lack of communication, lead me to Safeway and Phil. I am thankful for their poor service that I now have a company and product I can depend on everyday.Thank you Phil. I will highly recommend you to all my friends and family from now on.
Excellent work, I never take the time to write reviews but the work and service was so outstanding that I had to take the time, I would never call anyone else for my garage door work. They came out fast and were very professional. thanks again
Honest, thorough, meticulous! Happily answered all my questions about the repair and educated me about how to care for my garage door and the opener. Extremely happy with the service and the end result. Jonathan was wonderful.
Excellent service! I was given advice that most companies would not be willing to share as their main goal is financial gain. I was given several affordable options as solutions for the problems with my door and given information that will assist me in the future with my garage door. I would definitely be using Safe way again and I would recommend it to anyone having persistent garage door issues.
Excellent quality and service! The owner personally answered and responded to my call for my broken garage door and went over and above what was required to satisfy my needs to repair it. Im a do it yourself kinda guy but it would have taken me all day to accomplish what he did in an hour, to say that they know what their doing would be an understatement. My garage door hasnt worked or sounded this good ever...
This is one great outfit when our garage door srping broke they were here the same day we called.They understood we couldnt get out of our garage with a broke spring.We have used Safeway before when they installed a Breeze easy screen door in our Garage.Best thing Ive ever bought.These people our kind, courteous, reliable.
Phil Sanders is a perfectionist who is only happy when the job reflects his standard. I highly recommend Safe Way Garage Doors, Inc. You will not be disappointed in his strength of character nor in his workmanship. I gladly give you 5 stars only because there is not a 6.
Great service! short turn around and did an A1 job. had broken spring fixed but then decided to have insulation and hurricane brackets installed. seems to really cool down the garage.
Was in desperate need of repair as I have a jacked door spoke with Phil, he made time in his busy schedule to come and in a matter of minutes he had not only repaired my door but also fully inspected my door and its settings. Im sure their are many garage doors companies out there but with the attention and service I received from Phil, I would highly recommend Safe Way Garage Doors Inc. to anyone in need of this service . I have to be honest I had another company out before Phil came and they told me the rollers were all bad and that I had to pay a hazard fee!! I thanked them and got Phil on the phone . Thank you Phil !!!
We are very happy with Safe Way. They came out quick and replaced the broken springs among other things. Very courteous tech, Jonathan. We thought what he had to do to fix the problems was very reasonable. Thank you ~ Arthur Fair
Don’t waste your time with the big name door companies that spend more on advertising than they do on training their techs and installing quality parts. If you’re in Polk County, these are your guys. They will do exactly what it takes to get your door going again. No more and no less. Very reasonable prices and dependable.
Phil was fantastic, and very knowledgeable. My garage door had multiple problems that needed to be addressed and he was able to fix everything. I highly recommend Safe Way Garage Doors!! Ask for Phil!
You know, when a garage door spring breaks, its never at a good time. I know this because ours broke this past Saturday and my wifes car was stuck in the garage and she would need it for work on Monday. I called Safe way garage doors to set up an appointment for Monday. Well Phil (the owner) answers the phone all up beat and happy and I was thinking, yeah thats easy for you, your garage doors not broken but I believe he truly enjoys what he does. Well not only did I get an appointment, it was for just three hours later (on a Saturday!!) He didnt have the spring on the truck because our door is an 8 door instead of the more common 7 but they temporarily fixed the door where we could get the car out. Jonathan came out on Monday and had the new spring in in under an hour. Not only was the door fixed, it was quieter than ever. I would highly recommend this company because of their promptness, integrity and workmanship. See you next time guys!
This is the Best Garage Door Company in Polk County! I had Phil install my garage door opener and he made several repairs to my door and tracks while he was at my home. His prices are VERY REASONABLE! You will not find a better deal or job anywhere. You can stop looking now and make the call, you have found the right guy!Barry S.Lakeland, Fl.
Both men were very professional. Their job was done in an excellent manner. I am very happy with my new opener. Thanks!Rolf Paschedag
My garage door opener was not opening. I contacted Safe Way Garage Doors and they made an appointment for the next day and gave me a window of time that they would show up. To my surprise they actually showed up when they said they would. The technician was courteous and professional. After explain my options for the repair and what I need, not trying to upsell, we agreed on the fix so that my door would be operational for a long time. The job was completed the same day for the price I was quoted. I would highly recommend this company and will be a loyal customer of theirs for years to come.
Called in about a garage problem the gentleman on the phone walked me through how to fix my garage and it actually works now! These guys are awesome I will never go anywhere else when it comes to needing help with my garage for years to come. Thanks Safeway!
Could not have asked for more from the guys at Safe Way Garage Doors. Philip answered my initial phone call and gave me a lot of great information. They were at the house less than an hour after my call to fix our broken garage door spring. The tech explained things to my wife so she could understand what needed to be done and offered suggestions on how to make our garage door last longer. Friendly and professional...did an great job fixing our garage door. Thank you so much!
Two busted springs and broken cables on a Friday after 6 pm. They were here less than thirty minutes after the call and everything was fixed before 830.Great service. Thank you!
Phil walked into a mess with my garage door and opener. Hanger brackets were pulling out of the ceiling, a guide roller was sitting on the floor and top panel of the garage door was hanging and had to be propped up with 2x4s. Even worse, the opener motor was binding. I know he entered thinking the job would be an 60-90 minutes. He spent 3 hours and didnt leave until everything was secure, aligned and working properly. He showed up on time and worked cleanly and was respectful to expensive items like my motorcycle.Costs: He quoted me over the phone between $150-$200 to do the repairs, site unseen. I know he worked double the time he expected so I expected double the cost. His total cost only about $50 higher than I expected. It was a FAIR price and I was delighted.My neighbor across the street had a local big name garage company come install a new opener, and by the time they got done, he paid almost $1000. They replaced every guide wheel, bracket, hanger bracket, springs and drums. If you want it done right at a reasonable price Safe Way is the way to go.By the way... I picked this company off Better Business Bureaus website. Theyve earned their excellent reputation. Youd be foolish if you didnt use Safe Way.
They were here right on time and did an outstanding job with my garage door opener. Highly recommend using them.
Highly recommend! Great people to do business with, locally owned and operated!
Absolutely, Fantastic same day service. Replaced both springs and my belt. Had parts on truck. Very nice people.
Very best Service! These guys are very honest. Ive used them several times and will continue.
Great experience. Couldn’t be happier with the service that I received.
Great business,. Phil was exceptional in his knowledge of doors, codes to be followed and garagedoor openers. Highly recommend this business. Thank you.
Safeway garage staff are very knowledgable. The techician John was courteous and professional. I will recommend them to anyone. Excellent service!
Ive used safeway a couple of times, and theyve impress me every time. They get there on time and are very professional, I would recommended to anyone. . Thank you safeway.
Great team that takes pride in their work. From sales to installation, this company goes above and beyond to ensure a happy customer.
Excellent service! I highly recommend Safe Way!
Will recommend Safe Way Garage Doors to anyone in need of garage door work/maintenance. Service was prompt, honest, and friendly - experience exceeded expectations.
On time, efficient, and friendly. Will use for future business.
Called this morning to have garage door fixed this morning .Explained really good about spring on phone by phill . technician john came very quick and repair it. He was very kind and polite and done professionally . Great quality great price ..... best of all 5 years warrenty ...loved it.
Phil came out on short notice and fixed my garage door springs. He was very courteous and charged what he said on the initial call
Phil and Jon were efficient, timely, and did a superb job. I would recommend them to friends, family and colleagues.
After hurricane Irma my spring broke leaving both cars trapped in the garage with a 9 month pregnant wife. Called then after a other company cancelled on me at 930 at night they came out at noon the next day. Johnathan was my guy and he fixed it in less than 30 minutes and helped with some additional adjustments. Didnt charge an arm and a leg either for everything. They are now my go to for any garage door problems and I would recommend them to anyone!
I was very pleased with the prompt service and reasonable price. I called this morning and my opener was replaced by this afternoon.
Phil is a great guy and runs an honest company. Before you trust anyone else be sure to get their take on things too!
Prompt, courteous, and honest service. Highly recommend.
I was referred to Safeway from a friend of mine Dereck. I had a project on a small building we were putting up for Paintless Dent Repair, next to a recon spot in Auburndale, FL. I deal with lots of vendors day in and day out, and so often guys show up late and underdeliver. These guys are the real deal. They showed up on time (Which is huge for me and rarer than one might think), did what they said they would, and gave us a reasonable price. Fast forward eight months, I made a mistake and damaged one of the leafs. I called them up and they remembered me, got the part and installed it, within 5 days of the call. What else can you ask for?
Phil was awesome, helping us on Saturday, getting our garage door back in order!!
Fast, thorough, friendly service. Would recommend!
Awesome and excellent service. Service the whole door.
Our door broke and needed to be replaced they repaired the broke door till the new door came in. The guys were nice and professional and the price was the best I had found.
Fast, effective, and efficient service! Thank you!
Great service Quick servicewonderful company!!!
Repair man was prompt & professional. Job was done well.
Fast reliable service.
Great job.Highly recommend