Love the new remodel dont go here very often as you can tell but it was a pleasure to shop
Always nice here and some good deals sometimes. But theres NEVER enough cashiers during the day and it gets tiring having to wait for them to see lines forming and get someone to come open one.
I am super disappointed in the bakery! I ordered a cut out number cake thats 55. They called to tell me that the spray gun was broken so they had to do a border on the bottom. Thats fine. I said I could pick it up a little later if need be. I was told no it will be done 30 minutes after my original time. I said please dont rush. They said it will look great not to worry. I get there an hour after just in case and it was a hot mess. They added a top border and messed up swiggly lines in the middle. The 5s are uneven and they didnt even finish the whole border!! Bad part is the 5s are also lopsided. This is a $64 cake! They said they would give a discount off so it was $50 when I got there. The girl who did they cake didnt even care how messed up it was. She didnt even want a manger to come over to the bakery. I had to walk over to customer service because she didnt want to deal with it. The only reason I gave 2 stars was because the manger was very nice and ended up giving the cake to me for free. I am so disappointed.
We were in town visiting and went into Publix to get a few things. We wanted to make a particular mixed drink but didnt know what could be used as a economical substitution. Brendon was on the aisle and so helpful, polite and courteous. Needles to say the drink turned out great.
Publix doesnt accommodate its customers anymore, they are greedy, not the same as in the past, the almighty dollar is more important than their customers
I love my Publix. I shop there for almost everything. I would like to see the produce department expand. Ive also been disappointed in my cakes. We have lots of birthdays and my cakes have not been up to Publix standard but guess you cant have everything. Ill still continue to support my Publix favorite location.
This store is my favorite. Always someone near by to help. They will stop whatever their doing and walk you right to the item or items your looking for. Always with a smile. Wish I could give them 10 stars.
Newly renovated, looks great, much improvement. Added a Publix liquors across the lot too.
I was able to find everything I needed and anything I needed help with the employees were quick to help out. The cashier was quick and friendly.
Im always treated well at Publix. Staff is always helpful and pleasant to the customers.
Always clean, always helpful, I trust their meat and food and good prices
Deli needs to pay more attention to there calls and the individual making the sub also needs to pay attention. 3rd time they got my sub wrong this time I got a dry a$$ sub, if I would’ve choked on that first bite we would have to go to court.
Besides shopping, I go here for the mojo pork from the deli - ABSOLUTELY DELICIOUS! You can get a large portion meal with two hefty sides and a Kings Hawaiian Bread roll (or fantastic corn bread when available) for just $6.99 plus tax. If you arrive at dinnertime and you cant find any mojo pork check the refrigerated section where you may find the last few portions from the day prepackaged.Two Lakeland Publix locations have dining rooms inside for your convenience, but this is not one of them. The two are: Lake Miriam Plaza on S. Florida Ave., and Plantation Square to the northeast on Socrum Loop Road.
I grew up going to this Publix and the remodel is so perfect. Well organized!!
The lady at the deli was very helpful and kind when helping me with my 87 year old get his food.
Large newly remodeled store with lots of products and some more unusual items. Great deli with items like fried and roasted chickens and really great sub sandwiches.
Im a big fan of Publix Ive never had that experience in all the years Ive been going there it doesnt matter which one! Thank you Publix!
Always a pleasure ! Efficient & friendly staff. Very clean & well organized ! Deli department is occasionally slow in service, but the congenial staff makes up for it. 😁
This is where I do my shopping and get my meds. I prefer it. I enjoy shopping here alot
Overall a nice store. There is a man thats hangs out everyday with his dog and takes it in the store. Not opposed to animals, just not in the grocery store unless its a service animal. Not a preference its law. The store overall is nice and clean and the staff is helpful and friendly. Daisy is a great cashier. I will stand in a longer line for Daisy. Shes is so nice I always leave happier than when I walked in.
Shopped at this Publix for 40 years. My mother before me. Great people and great store.
Trying to get a flu shot at Publix. They should put signs up where to go first. After walking all the way to Pharmacy& being disabled then they told be to go to opposite end of store to fill out paperwork & then wait for Pharmacy to call you back. VERY UNORGANIZED.
I Love Publix.....my neighborhood store in town is Southgate. I was in the area stopped to get their store brand of Detergent....Free of dye, ingredients we dont need, forget the exact type......they had a huge bottle seniors cant manage. I asked and they said they arent carrying the smaller size now.I will check Southgateate soon.
Need to have more sales prices are always higher than other stores
Was able to get my medicine without a long wait and the employees go out of their way to make your shopping easier, thanks Publix Mrs Jenkins would be happy
I never used the map to go to Publix I know where all the Publix stores are I dont need a map so whats this all about quit bothering me
I love this store! Always easy to get in and get what I need, then out. Clean store and great employees!
Always clean and this is where they shot part of the movie Edward scissorhand ❤️
I was really disappointed with the deli staff at this location. In the amount of time it took them to make one order I placed a 2 sub specialty order to pick up in Bartow. Over 30 minutes I waited for placing my order and leaving. Bartow had it ready as soon as I arrived.
Prices are higher then Kroger or Winn Dixie. Good variety though
Always great customer service when I go into the store which I do so on a daily basis with my kids and we live in the area. Very convenient as well.
Fast friendly service. Line was moving a little slow. Immediately opened 2 more.registers.
Always a pleasure to shop at Publix. Their customer service is exceptional and second to none.
Customer service manager needs customer service retraining. I was there yesterday and went to the customer service counter to purchase a ticket and I asked for a ticket and she yells i cant hear you. I was very embarrassed. First of all I had throat cancer surgery and cannot yell which is why I pointed to what I asked for secondly you should have said, excuse me didnt understand. As I handed her my money she asks is that it, like I bothered her or inconvenienced her. The lady behind me also commented that its not the first time shes been that short with customers. If she didnt want to be there on a Saturday then stay home, the worse thing you can do is come to work in a bad mood and if she wasnt in a bad mood and this is her natural self then please retrain her. I am at this PUBLIX everyday, literally, because I live 1 min from here.
Great new store and the pharmacy is the best. The pharmacy staff are great and really know what they are doing.
Was able to order a birthday cake for Sunday when Walmart doesnt have a cake decorator on Sundays.
Garry in the deli made our trip to this unfamiliar Publix amazing! While making our sandwiches he even got my daughter to try banana peppers and had us laughing while we waited.
I love this Public Super market. Everyone is professional and knowledgeable about there area.
It was a wonderful experience many of help all through the store all associates willing to help
This is, hands down, my favorite Publix. Its always clean and well-stocked. Lines during the lunch rush are usually a breeze. I cant talk about how excellent their deli is because Ill probably cry. Love you, guys!
Publix is ideal for fresh products. The prices could be lower.
Won’t be returning here. 3rd time in the row I had to wait 30 plus minutes for subs that were pre order an hour and a half before coming. This last time I never got my subs
Its my favorite Publix in the whole wide world.... True, the only alternative grocers in the immediate area are Harveys and Winn Dixie. Not exactly real competition and Publix, with no ill intention... or any intention at all, really, far and away surpasses these venues in every aspect. Even price when you look at cost/benefit, imo .This store has everything I need and purchase on a regular, weekly basis: (pre-made deli meals, savory chicken tarragon salad, freshly made meatball subway sandwiches, fresh croissants, over priced trendy Nitro coffee..chilled! And a tiramisu to rival Olive Gardens).1 - 4Besides carrying these specialty items, this Publix is the best due to the fact that: 1) its a newer store. 2) Its easy to get in and out of. 3) Theres always ample parking. Even if it seems there isnt....there is. 4) The store is large with wide aisles. It never see too crowded. .THE DELIExcept, except....the deli sandwich line. If you want a fresh hot or cold specialty sub (and you do bc they are delicious) dont go during peak lunch or dinner hours. Youll have to wait a bit if you do. Its worth the wait most times.5 - 75) The products Publix carries, ESPECIALLY, its own Publix brand, are exceptional. 6) The deli staff, actually ALL staff members of this Publix are beyond friendly and helpful. In a genuine way too....not just bc they have to be. 7) This store is beautifully set up, well stocked, with a great ambiance and environment.There are other Publixs and there are other grocery stores, this Grove Park location has all the competition beat, hands down, imo. And the best part... This store comes by this praise naturally. Theyre not gimmicky, shouting sales pitches, twirling signs or any flagrant advertising at all. Just people like you and I, showing up to work with a good attitude and portraying that in their actions and interactions with the customers. The people that run this Publix are obviously well prepared and ready for their job every day in order to keep operations running as smoothly as they do Basically its people taking pride in their job and it shows.Thank you Grove Park. Its super cool that you are all real 100! Be proud. You all can make a bad day turn good and you set a wonderful example for the community.P.S.As an added bonus, you can hit up CVS, Dollar Tree, that vitamin store, Amscot, Dominos, the Chinese place or Wendys while youre there. Its all in the same place. And its not even an ugly strip shopping center. It IS a strip shopping center but its not ugly.The parking lot flow pattern is a bit tricky so watch that.
I dont know i find them to be expensive and the always out of fry shrimp. This Florida!
Great customer service and everyone is happy to assist you
Its Publix. Publix is top of the line. Great staff, great products, love the deli, fresh produce. Love Publix.
Just got a Buffalo chicken wrap from publics Grove Park and got extra plastic wrapped in it. Watch the food check before you eat.
I ABSOLUTELY enjoyed my shopping experience and all the KINDNESS from the staff.
A favorite of ours. Maybe because we know where stuff is located.
Old Publix with updates and and ol great customer service!
My go to Publix. Always clean, always friendly people, a great shopping experience. What more can you ask for. I come here several times a week.
The customer service isnt as great as the other Publix shops around the area
I like the cashiers. Outstanding hiring guidlines.
Publix is the best a little more pricey but worth it for the selection customer service and cleanliness
I love this store been going there since I was a kid
Very pleasant to shop there. Great staff.
Best place to buy a sub, and many a BOGO to boot.
I LOVE publix! I always find just what I want. Ive been shopping there for over 40 years and never ever been disappointed
Always a great experience!
Wonderful surroundings, very friendly cashiers, and service clerks. Everyone on the floor and servers in each department shows excellent customer service skills!
Always quality and friendly. Best brands around!
Awesome!! I was in so much pain today the girl who helped me out with my grocries told me to sit down in my car and she loaded all my grocries💜💜Thank you so much. Sorry I did not remember her name. If she sees this Im sure she will know its about her. Thanks again from the laxy intbe little gold car with the painful feet 💜✌
Always a great place to shop.
Always a great visit!
Never fail to meet our expectations
I AM AWARE OF THE ATTENTION TO DETAILS WITH SERVICE ORIENTED EMPLOYEES SHARE WITH THEIR CUSTOMERS SERVICE, THE CLEANING OF ALL AREAS FROM THE TIME WE ARRIVE UNTIL WE DEPART THE AREA TO HELP ALL OF THE PUBLIC STAY SAFE AS THEY AQUIRE THE NECESSARY ITEMS FOR A BETTER HEALTHY LIFESTYLE AT THIS CENTER DURING THIS PERIOD OF COVID-19 VIRUS WE ALL FIND OURSELVES INN, IT IS A GREAT BLESSING TO WITNESS THE COMMUNITY DURING ITS PART TO KEEP US SAFE ALSO, THIS IS MY OPINION AND THANK YOU FOR ASKING, ENJOY AND PROVIDE YOU HAVE NOT VISITED THIS CENTER MAYBE YOU WILL AND SEE FOR YOURSELF AND CONTINUE VISITING TO HELP KEEP SURPRISINGLY SUPPORTING THIS COMMUNITY AND HELP IT TO STAY SAFE FOR US ALL,KEEP WEARING YOUR MASK AND BEWARE OF YOUR LIMITATIONS. NOW ENJOY AGREATER MORE BEAUTIFUL BLESSED DAY I AM OUT FOR NOW PEACE.
I couldnt find a certain coffee creamer they let me order 2 bottles just waiting until the order comes in.
Nice clean store. Excellent Pharmacy!
Good salad bar and soup.
I really enjoyed my shopping experience tonight. The employees were so helpful and friendly. Ive never shopped at this Publix before but I will be back!
Not the best Publix unfortunately its the closest to my house.
This is my publix.... been going here since I was a baby.... service is always a pleasure and the store is clean and stocked
One my favorite places👍🏿👍🏿👍🏿
Always friendly and sweet... the cake ladies are AMAZING
Best deli in town!!! Ask for Sarah shes the best!!! So friendly n good service.
The store is excellent. Customer service is superb. Everyone there is so friendly it makes you want to come back. I love it.
Went in for a sub line was a little long so got. Some fresh chicken it was awesome not soggy not too dry very good chicken In-N-Out
Got my covid shot, they were prompt and courteous, painless event
I had rented a RugDoctor with tools.Customer services at time of returning it wasnt polite.
Always a pleasure to shop at publix
Full service grocery, bakery, deli, and pharmacy. Friendly and helpful associates.
The AM is the absolute best time to go
The deli really needs better employees or better management. Dont bother trying to order your sandwich ahead of time. Theyll just ignore those orders and just focus on whos in line and completely forget about to go orders...
I love their chicken.
We have lived in the Grove Park area for over 40 years & just love Publix! Happy we have such a terrific group of employees & w the remodeling we are now every bit as nice as Lk Miriam 😁
Always clean, everyone is masked, cashiers are always polite. Usually in and out in thirty minutes or less.
The Publix at Grove Park Shopping Center in Lakeland FL has improved greatly over the last 4 years. It was an OK store to go to for a while, not necessarily being the best choice for grocery shopping but still a good one nonetheless, however, after its relatively recent (~2018) remodel, it has become a fantastic store with fantastic employees.The managers at Publix do an excellent job upholding company policy by providing shoppers with a great shopping experience, and the standard employees also do the same. I have a friend who works with Publix, and he says that while it is a lot of work, it is one of the best jobs he has ever had.As a shopper, the prices are decent, not necessarily Walmart cheap, but certainly not expensive, and this stores condition is definitely good. The floors and Isles are clean, as well as the bathrooms, and the shelves are stocked quite often, making the browsing experience simple as well. The shopping carts are nearly always full in the store, and the parking lot is clean and relatively orderly most of the time, thanks to the remodel.This Publix is certainly one Id recommend, as well as the one at Lake Miriam Square.
Excellent store to shop at great prices
Very pricey! I picked up a melon & my thumb went thru it. Very rotten! Service was very good.
Best chicken in the world
Good place to shop for groceries
Great customer service, very clean, friendly .
Very clean friendly cashiers
The deli does not wipe down their machines after cutting their meats. This happens when they are busy in the evening and are cutting meat for sandwiches and for the deli. It is gross to see ham juice on the slicer and then turkey being sliced in the same juice.
Went there to get tag from the DMV kiosk inside the Oak Park Publix in Lakeland. There were no lines, convenient and very easy to use, considering Im a senior citizen. I only wish there was a North Lakeland location. It was a bit of a drive.
The best in town
Very nice publix 👍