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Publix Super Market at Southgate Shopping Center
102 FL-60 E, Lake Wales, FL 33853, United States
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Publix Super Market at Southgate Shopping Center
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Tr
Review №1

Safe housed Me Trey Ryan BlairStretched vocal cordCharged phoneSeen sexys who didnt talk with meThe talkest

St
Review №2

I live in Lakeland and do most of my shopping on north 98. A great place and good cast members, but not close to be comparable with what I experienced today with your staff. Whoever is in charge you can tell they are a leader. Everyone was genuinely ready to let you know they hoped you were having a good day. Not to help you find something. That was a given when they spoke. You know when they asked you that you would know to say I can’t find ??????

Ru
Review №3

Im giving a four because there was excellent happy customer service throughout the store. Then, while checking out with a happy cashier and happy bagger, an employee approached my bagger while we were in a conversation and grumbled something rudely about something being on the floor. This disgruntled employee was male with yellow highlighted hair. He should not have done what he did. He easily could have picked up what he saw on the floor instead of acting so rudely.

Am
Review №4

The store is very clean. Shelves are fully stocked. The people are friendly and helpful. The prices are good.The Publix app is easy to use, and shoppers are excellent.

Ev
Review №5

They have fantastic soups, and their chicken is the best. Very courteous and helpful workers..

Be
Review №6

Deli is super slow! I ordered a pickup sub because I thought it would be faster! Over 20 minutes late for it to be prepared! The people in line was served MUCH!!! faster! Really pathetic! And now I will be late! Thanks Publix you failed this time!

Je
Review №7

Very enjoyable place to shop. Friendly and helpful employees. Highly recommend!

Ja
Review №8

Great store. Great customer service and very clean and organized shopping experience.

Ka
Review №9

On our way to River Ranch POA we frequently stop here to get the items we need for camping over the weekend. We pull long, loaded down trailers and their parking lot is very convenient to enter, park and exit.

Me
Review №10

Waited a bit in the sub line, once I got there I had to wait 8 more minutes since there was no chicken tenders. No problem at all, I just wanted to praise the ladies who were working so hard even the manager got in there to help. Thank you ladies, for being so sweet to all your customers even though some weren’t so nice to you. Thank you again Kim, Grace & Marivic!

Ka
Review №11

So clean, such a pleasant staff, checkout and baggers so nice ! It’s a joy to shop here !or at any other Publix

Ge
Review №12

Love it the chicken wings frie chicken hoagies well everything. Super

Br
Review №13

I like our publix, employees are nice. Store is always clean, they keep it stocked pretty well. They have a bakery, deli and pharmacy. Its what youd expect from a publix.

Ro
Review №14

It was relaxing trip after seeing doctor visited the pharmacy then moved to a little shopping my fav part was getting the ice cream and quick check out and I have to say the ice cream was soooo good

sa
Review №15

Love publix even though costs a little more. Lots of help if you need it, unlike walmart. I will pay more for great service. And I dont have to bag my own groceries.

Ta
Review №16

Always a great place to shop. We love their selection of grocery items.

Ta
Review №17

Great pharmacy staff. They go the extra mile to make sure you feel welcome.

El
Review №18

Smaller store but has helpful employees and quality food.

Ph
Review №19

Public, best meat store around. If you want meat you can eat, but a little lower prices would be appreciated, please.

Bi
Review №20

Great place to go. People are very friendly and very helpful.

Sc
Review №21

Deli needs to listen carefully to customer orders being placed as to make sure there right. Weve ordered 3 separate times and each time the order was wrong at pick-up. Pay attention to what you are doing.

Al
Review №22

Pharmacy deficent in seating only 3 chairs flu season. Does not print filled out form. Did not receive form in mail

Ra
Review №23

Bought green beans. Went home and opened packag only to find slimy beans.A few days later bought ground turkey only to prepare it the following day and found the package was outdated 3 days prior to purchase.Been shopping at Publix for years and this is not the quality we have all come to appreciate.

Re
Review №24

Friendly Staff! Clean and well stocked store!

De
Review №25

Always stop here on my way to Kisseemee State Park and Grape HammockStopped recently on my return from Vero.

Al
Review №26

Don’t order online. They’ll never give you what you ask for. Even though they’re in stock they’re so damn lazy that they won’t add it for your check out. Poor service all around.

Je
Review №27

I love my publix! Always super friendly and eager to help!

Mi
Review №28

Shopping is always a pleasure. Thank you to Amber and her team for a great experience. Wish I was back in the fold working again.

Ki
Review №29

Small store but nice selection and wonderful customer service.

Ci
Review №30

I love Publix pharmacy! They know me by name and treat me like family!

Ju
Review №31

Love Publix subs. We got our favorite while it was on sale all week, chicken tenders loaded with extras.

Va
Review №32

Clean store, friendly staff. An associate, I believe Conner, went out of his way to help find a particular medicine. I love that they have the BOGOS in bins conveniently located at the front. They opened an extra lane when they saw it was getting busy.

Ma
Review №33

It was clean and service was excellent. Would return

sh
Review №34

I cant believe the shape of the produce department, I came in to buy a Sugar Kiss melon, which Ive already noticed that theyve been getting smaller and smaller, most now are the size of a softball but, of course the price has not went down, I am very disappointed in the decline of quality at Publix, my loyalty is declining as fast as their once superior customer service.. when I took these pictures there were a few Publix associates and a manager working, yet theres still produce of this quality deemed fit to sell !... I sure miss Publix as it once was ..its funny how as of 3-20-2021 there was one thumbs up.. Are people not seeing the fruit they are trying to pass off to people who have complete blind faith in Publix?... Again at the time these pictures were taken, there were at least 3 employees working in the area ..all produce employees.. this is not produce ..this is livestock food.. as the Jenkins dwindle so goes the standards George set.. what a shame.. and do not think youll ever read in a newspaper ( online ) or watch anything negative on a Florida news station.. you wont ..isnt that strange?.. the tomato pickers asking for a $.01 per pound raise.. Publix raised prices ..ask a picker how much more he or she got paid ?... Ask an employee thats under 35 what kind of benefits do they get..the only full timers are the managers ( who are nervous wrecks and work 80 hrs a week! ) and employees who have been there for 25 + years and are getting the old philosophy of how to treat employees.. Publix is Raking it in now but, as the older generations fall so will publix unless they pull out the old playbook!

De
Review №35

Very friendly associates, very clean store, nice all around. What a publix store sets out to achieve.

Mi
Review №36

As always, Publix is the place to go for groceries, we ordered online from Tampa and order was ready when we got there. Thanks.

Ci
Review №37

Customer service was GreatFriendly staff.

Ma
Review №38

To many customers who are not wearing face masks. Need more guletn free choices.

Pa
Review №39

Prices high but nice atmosphere and helpful staff

Ch
Review №40

Clean, friendly and the best subs in the south! #Pubsublove

Jo
Review №41

Well stocked, clean, employees well-trained and appear interested in my shopping experience and their jobs. The employees also take pride in their appearance and how that affects buyer perception. It all comes from the top leadership.

Da
Review №42

Ty hey they got baskin robin ice cream and pina colada dailys!

Ki
Review №43

Always a great experience... Everyone is kind and friendly. I enjoy my Publix!!!

La
Review №44

Very Good in design, walk thru flowand ease of access. Roomy aislesand a nice calm atmosphere. Docheck out the most popular areaThe Deli for that taste of home-cooked goodness that deliverssatisfaction to all. Locals hot spotfor that comfort food you too will love...

Li
Review №45

I bought my daughter a birthday cake and it was uneven. You would think if you spend $24.99 for a cake it would be even. Also there was places on the cake that wasnt covered with frosting very disappointed. Coming from Publix I expected better!!!

Te
Review №46

Very modern,well arranged store...friendly staff and accommodating.Love publix subs...tends to be pricey so BOGOS are good and for a quick run in and out

Fr
Review №47

Very nice n everyone very pleasant.

Ce
Review №48

Well stocked shelves, outstanding Bakery, employees were very courteous

Jo
Review №49

Clean and friendly service. Wipes down carts and love the bogos

Pa
Review №50

I like to shop at Publix whenever I get the opportunity. Nice store, friendly staff and great atmosphere.

Di
Review №51

Shelves fully stocked and helpful staff

To
Review №52

Don’t order your subs online unless you like a sub that’s not the one you made. I’ve ordered multiple times and they’ve always gotten something wrong. Just do yourself a favor and wait in stores to order

An
Review №53

Publix was once my favorite go to store. Very good customer service. Always a clean environment to shop in, but that has all been declining. I was there recently, and wanted a sandwich made up in the deli. Hardly anyone in line had on a mask, and there was no social distancing. Not even markers on the floor for the six ft. A lady butts in line not wearing a mask and just starts talking over the counter to the associates making my sandwich. There is no plexi glass or anything! I mean that’s just not acceptable. I told the lady I no longer wanted my food. She asked why, and I told her. She seemed offended. I spoke to manager and she said plexiglass glass was a good idea. Am here shopping again today, and again no social distancing at the food counter. Nothing has been done, and it’s been several weeks.

To
Review №54

I love this store always clean and friendly staff just a great experience for me. The last time I was there I was returning empty water bottles and buy more water. I was standing behind the green line empty bottles in my cart at customer service when a Publix employee walks up looks at me and my cart then decides to cut line to collect on her scratch off So disappointed will probably start spreading my business around to wal mart and Wynn Dixie. But I’ll be back still cleanest store in town

Ja
Review №55

Every publix they have amazing service and staff.

Ha
Review №56

Clean and well stocked items. Staff are helpful and service was great. Love it ❤

Da
Review №57

I love this Publix

Mo
Review №58

They have so many items that different grocery stores dont even carry .everything is always stocked full and they have a lot of 2 for 1 Sales

Lu
Review №59

Nice and clean this is a good Publix there always stocked up

Ke
Review №60

Great in/out at deli..quik checkout,everyone pleasant, and chicken tenders were great

Je
Review №61

Great place friendly people

Ly
Review №62

I love publix clean and beautiful food and store, nice people

Ma
Review №63

The one in lake Wales on highway 60 is the worst place weve ever seen in our life that store needs to be push down or upgraded

da
Review №64

So, even with photo proof of the price on their shelf. Donna informed me the price was actually the price under that tag. So make sure you remove all their price tags. This brings a whole new meaning to hidden prices. Donna had a piss poor attitude when it came to customer service. Did not want to listen to a word. Just walked off while I was asking her questions. It was the bags of cat food left on the shelf. I was buying two of them.

To
Review №65

Clean & well maintained. BZ, Publix!

Ro
Review №66

Always on point.. Great subs as usual.

Se
Review №67

It’s Publix. What more can I say?

De
Review №68

Publix is always clean.The employees are always helpful.They want to make sure you find whatever youre shopping for.I love Publix.

Vi
Review №69

Stopped in to get my flu shot! Very helpful staff since I had never used their pharmacy before! Cant go wrong, I also got a $10 Publix gift card for stopping there! Win, win!!

Ar
Review №70

Great place to shop for everything I need.

Cr
Review №71

This Publics is the most amazing place to shop. EVERY employer is happy I have come to shop. EVERY employee wants me to find every item on my list. EVERY employee wants me to have a good experience shopping in this store. I wont shop anywhere else.

Br
Review №72

Publix, where shopping is always a pleasure!

To
Review №73

Huge store, very clean and had a great selection of food!

Wi
Review №74

Always a great experience at the Lake Wales Publix. The people there are friendly and helpful in every way. Thank you Publix for doing a great job.

Jo
Review №75

Efficient Publix

Wi
Review №76

Good as any Publix Ive been to

CJ
Review №77

Arrived at Publix Pharmacy 5 minutes before their closing. Miss Erica, the Pharmacist, was alone but one would never have known it was closing time, that our business would cause her to be after 9 pm closing the pharmacy department, or that she had put in most likely a 12 hour day. Her smile as she greeted me, her concern for what I was going through, her kind words of encouragement and her offer to do anything she could - I need only call should I have any questions or need further assistance.Totally awesome experience Miss Erica rendered, at days end, when we both had every reason to be at our worst, she was at her BEST! Thank you so much Miss Erica for all you do for so many. You are truly one of a kind!

Ka
Review №78

This Publix wasn’t quite as clean as others and felt dark. Didn’t quite meet their brand standard surprisingly

En
Review №79

Yesterday went to get mixed fried chicken they didnt have any have to wait 15 for the chicken. The employers should check how much chicken have left so when costumers come theres chicken available to get

Ca
Review №80

Everyone is friendly courteous and helpful. The store is always well-stocked.

Ti
Review №81

Probably the dirtiest store I have been in a long time. The floors were nasty and there were cold items that had been left on the shelf by the bread. It had obviously been on the bread shelf for some time as it was now warm. Not sure why Publix employees don’t police the store better

Do
Review №82

I love my local Publix supermarket. Im able to pick up products here that I cant find at other local grocery stores. During todays visit I was especially appreciative of the young lady who was going down the freezer aisle wiping down all of the door handles and jams to keep them sanitized. Thank you for keeping our health first and foremost Publix!!

An
Review №83

Always a bright and clean store to visit.

Ta
Review №84

The cupcake pull apart turned out great!

Wi
Review №85

Great place to work and shop no problem finding things.

To
Review №86

Awesome 👌Very clean story!Nice &polite employee

Iv
Review №87

Clean store, great staff

Bo
Review №88

Courteous staff store very clean

Ed
Review №89

Always the best of everything.

St
Review №90

Very nice grocery store.

B
Review №91

Always a good experience

Ja
Review №92

Best grocery store ever!

ca
Review №93

Nice store and on the convenient for me

De
Review №94

Clean and friendly service!

Fr
Review №95

Love there fresh fish 🐟

Ne
Review №96

I needed a Birthday cake, and this is the only Publix that would help me

Ri
Review №97

Clean & Friendly Staff ! 😊✌

Mi
Review №98

For awhile there the produce was not up to standards. Much better now.

Ke
Review №99

Best chicken tenders ever!

Bo
Review №100

Great 👍

Information
49 Photos
100 Comments
4.4 Rating
  • Address:102 FL-60 E, Lake Wales, FL 33853, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 863-676-0511
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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