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Publix Super Market at Shoppes On The Ridge
23965 US-27, Lake Wales, FL 33859, United States
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Publix Super Market at Shoppes On The Ridge
Comments
Ka
Review №1

As always their staff is the most friendly and eager to help. Always a good selection of different foods fresh and good quality control ! Always trust for a good shopping experience !

Mi
Review №2

My favorite store! Friendly service with a smile! BOGOS great prices, allows me to stock up. And the flow of the store is arranged to make shopping quicker!! I like that!

Al
Review №3

I just love Publix all together! Love their service, cleanliness, and quality. So far I’ve had great customer service here.

Tr
Review №4

Good store and great service. I had to stock up big time and they had exactly what i needed.

Sh
Review №5

Loved it! Beautiful store! So many friendly helpful employees! Lots of choices and beautiful produce.

Mi
Review №6

Store is overall good, I love the subs. The only reason I’m giving three stars is because the lady at the boars head meat counter is rude. She didn’t seem very willing to help and just stood there while people where waiting in line.

JU
Review №7

ALWAYS CLEAN AND PEOPLE ARE FRIENDLY WILLING 😌 TO HELP YOU FIND WHAT YOURE LOOKING FOR 👌

Ko
Review №8

Always a pleasure to shop at Publix stores.clean environment lots of fresh fruits and vegetables and deli foods I would highly recommend this store

Th
Review №9

Not sure if the lady making subs is just completely incompetent or just slow but weve been standing and waiting in line for 10 minutes and she hasnt even finished the one sub shes working on for the people in front, at the rate she is moving at, we wont even be ordering our sub for another 45 minutes. Definitely needs to be moved to a different department, I have never seen anybody move so slow in my life.

Da
Review №10

We love Publix. Were from South Jersey and we can get Taylor Pork roll there!!!! We used to get Pennsylvania style birch beer there but havent seen it in awhile. We love finding tastes of home. Thank you Publix for carrying Taylor pork roll, amongst other things such as Tasty cakes, Martins potato rolls, real pickles, just to name a few. We absolutely love the bakery too. Lol New York style eclairs cant live without them!!!

am
Review №11

Deli is very understaffed today..ordered subs online, finally got someones attention waited 20 minutes late coming out. Lines were all over the place no one knew where to stand for hot food or made to order sandwiches

Tr
Review №12

One of the best stores in Polk County.. 5 stars for all departments and employees.

Sh
Review №13

Nothing really in the way of gluten free stuff, very little for dairy free as well. Lots of things were low, out, or not even sold here that are in other locations. Ill travel the extra distance to the other Lake Wales location or to Winter Haven... Even though Im within walking distance of this one.

Ta
Review №14

I had to get sweet tea. They were closing soon. They still had happy pleasant adittudes. The store was clean and the shelves were stocked. Well done folks.

Ke
Review №15

Clean, bright, and well organized. Need a bigger variety of gluten free foods, like Udi, Katz, and kinnikinnick.

A.
Review №16

This Publix is always very clean. The staff is very helpful & friendly. Shopping is always a pleasure here!

Ca
Review №17

This Publix is very nice, the staff is friendly and helpful, and has a great full service pharmacy. It is my favorite grocery store. Whats not to like!!

Ma
Review №18

This store is great! I love being able to go and find everything I need easily and conveniently. The employees are courteous and very well trained. I asked an employee in the produce department named Michael, where to find a certain product. He could have just pointed me in the right direction but instead he stopped what he was doing and walked me all the way across the store right to the item to make sure I had what I needed. That is customer service and why I love Publix!

Jo
Review №19

Amazing place to do grocery shopping. Friendly environment and excellent customer service.

Sh
Review №20

Really a great Publix! Store was very clean, employees were nice as usual and everything was stocked very well.

As
Review №21

Very well kept like other Publixs. Love the selection

La
Review №22

I was looking for gly-oxide which other publixs have but this one didnt have it and their medicine/health isles arrangement makes it difficult to find anything. Wasnt a huge fan of this Publix although I could charge my phone inside on a cushioned bench, while waiting for Uber to pick me up. That was a plus.

Be
Review №23

Great deli subs and sandwiches. Just not enough people working the deli. Still a great place to shop

Sy
Review №24

It would be good if they require face coverings for customers as well.

Da
Review №25

Banner in store window indicates they will take competitors coupons but in reality they won’t. Spent 15 minutes at customer service trying to get money back on wrong bill. Thanks for posting misleading information in your front window and taking enough of my time so my ice cream melted before I got home. Enough other stores in town that I won’t be coming back!

Do
Review №26

Love shopping here. Great selection of fresh fruit and vegetables!

Am
Review №27

Cleaner than Walmart, two carts can pass each other in the aisles!Organized, with fully stocked shelves.Staff are smiling and helpful.

Ca
Review №28

Clean clean clean fresh made sandwiches from the deli fast and friendly service at deli and super fast check out.

Ce
Review №29

Clean and well stocked, courteous personnel, good meat, a really nice bakery, also has a pharmacy

ro
Review №30

Its Publix if you know you know and if you dont know go! Ive heard people say its more expensive than other grocery stores. I dont think it is, but if so Ill pay a little more for better quality, service and a shopping cart that doesnt fight me thru the whole store or bounce so bad I worry about my glass items breaking on the way to the car. If however that were to happen Im sure, an associate would replace it for me. I mean seriously Publix will do everything except bring my items in the house and put them away.

De
Review №31

Employees are nice & helpful with a smile. Store is very clean.

Bi
Review №32

They are a clean STORE and very polite. They are very helpful.

An
Review №33

It was a nice experience. I helped a family member shop and he loves publix.

Cj
Review №34

Always enjoyable even on those days you just want to get home, but you know you have to stop.

Di
Review №35

Bad experience ... The Publicks on 60 is so much better... Even Winn Dixie, as bad as it is, is better. I had to go to Petsmart, and the Eagle Ridge Publixks is right there... Next time I will drive across town to the GOOD Publix

Be
Review №36

I am a regular customer. So, I chose the last package of a certain brand of mandarins, but once I approached the register to pay, I realized that one of them were smushed completely with the juice dripping out. I asked the cashier, Megan for a discount, but she didn’t seem to understand and know what she was doing, so the manager or another worker came and said that you can’t have it for free. But that wasn’t what I wanted, I just wanted a small discount for a single mandarin being smushed. What I didn’t appreciate was the attitude of both of these workers.After I payed for everything I had in my cart, Megan packaged everything I bought very poorly, putting the mandarins with the other fruit when it was literally dripping with sticky juice. Megan mixed cold and room temperature things together like she didn’t seem to care. And she seemed to be rushing the whole time, just stuffing many things into very few bags.

Om
Review №37

Heard Deli Manager Angela Talk Bad About Me While Shopping When I Haven’t Done Anything To Her Super Unprofessional PUBLIX Needs A Better Manager Rather Go To Another Store That’s Farther But Better And Are Actually Professional Managers…

de
Review №38

Issue with pharmacist but was handle promptly by manager...very pleased

Er
Review №39

Love the staff always helpful and great promos, I do have a idea . How hard would it be to get a Amazon Hub locker outside.

Ro
Review №40

I love shopping here. I always feel safe, everything is well organized and well stocked. They have a great selection of items to choose from. It is also convenient that I can get my prescriptions filled here as well. The pharmacy staff is top notch. In fact, the entire staff the store is top notch and they all go out of their way to make you feel appreciated and taken care of. I would rather shop here than anywhere else. And, their meat, produce, deli, and bakery departments are incredible. I cant recommend this store highly enough.

Sa
Review №41

Had an order to pick up. Everyone was very courteous and order was on time. Picked up a few other items while I was there.

Th
Review №42

First visit to this location. Friendly and courteous service. Its clean and well lit. There seems to be a lot of food new items that I cannot find elsewhere. Like the new Tillamook ice cream line as well as a few others. Ill definitely be going back. Give the a visit if you havent already.

Ir
Review №43

Clean store, very friendly and helpful staff.

Do
Review №44

One of the aleast nicest publixs

ma
Review №45

It was my first time at the store and i did not have a good experiance. I went to the deli and asked to have my ham cut and the lady was very rude to me and was bein sarcastic asking me if i also wanted in a certain shape. I never experience such attitude in any other supermarket over cutting my ham thin cut.

Ca
Review №46

Very clean and well stocked. Plenty of helpful staff.

Ja
Review №47

Love this store! Amazing quality of food and excellent customer service!!!

Ar
Review №48

Publix will always be my number 1 supermarket. They have everything I shop for and need. Publixs to me is the real Diamond of Supermarkets in the South and you can take that statement to the bank.

Al
Review №49

Theyre always theres always someone there to answer your question without an attitude and they treat their customers like your supposed to treat your customers respectful.

Ri
Review №50

The store was clean & stocked. Employeeswere Friendly & Helpful. Thank you Publix forKeeping up ! ❤😁✌

Pa
Review №51

This is my go-to store loving it

sa
Review №52

Like to shop there for their BOGOs, fresh produce and friendliest cashiers and other employees found anywhere.

Ka
Review №53

It was nice the people was nice and kind and respectful to me and my 👪

Ri
Review №54

Usual clean, well lighted, stocked, helpful service, wide aisles, fair prices good selection.

Sh
Review №55

Publix is always above and beyond in customer service and product quality.

Su
Review №56

I was asked if I needed any help and was help. Awesome and thanks 😊.

Ja
Review №57

Southgate shopping center offers a modern Publix, dairy queen, subway, pet smart and a UPS store.

Jo
Review №58

I love shopping at this Publix. So clean, well stocked, many great selections, friendly and helpful staff.

De
Review №59

Fried chicken not available @ 6 pm

Li
Review №60

You can tell a quality organization when the employees are happy and well trained. I love shopping at Publix because the workers here are happy and do their jobs well. Great products with excellent customer service.

De
Review №61

Deli and bakery items are great.

Na
Review №62

Went To The Deli To Order A Sub For Me And My Little Sister And The Deli Manager Angela Was So Rude Talking To Me And Other Customers With A Bad Attitude And Treats The Associates So Badly The Most Horrible Experience!! I Have Ever Had In My Life!!! I Would Naver Come Back With Her There. She Has 0 Professionalism And A Manager Should Naver Act Like That. I Hope This Review Will Be Helpful.

Ma
Review №63

We stopped today to get their Fried Chicken and their pastries and boy was it good

Th
Review №64

Food was fresh! Courteous staff!

Lo
Review №65

We wanted bananas and strawberries neither one looked good at all. But send it pick up a few other things we needed.

Is
Review №66

Great Publix super friendly staff

Vi
Review №67

Went for our second vaccine! Done and gone in 25 min.!

Ho
Review №68

The deli and bakery are amazing but so is the whole store.

Vi
Review №69

This is a great place to shop. Staff are very helpful

Da
Review №70

Love this store. They always Greet, Engage and Thank! Great customer service.

Gr
Review №71

Shopping is a pleasure as everything is easy to find, employees are courteous and knowledgeable.

Sa
Review №72

Love this store. Super staff, easy to find stuff, great prices nice clean store.

Wi
Review №73

Yes they say theres a shopping is a pleasure yes it is a little on the highway inside good prices you can find some good bargains clean door friendly people

Jo
Review №74

I ordered a cake here and nobody at the bakery knew what they were doing . I was told that some of the things that were in the cake phamplet, nobody in this store knew how to do . I feel that there should have been a better answer than that !!! I was also told that a deposit had to be paid that day, which I was prepared to do but it clearly said in one of the pamphlets that I got at the front door that a deposit was not required but the total balance had to be paid 2 weeks prior to the event . Other than that the store is very clean inside and is one of the nicer publix I have been in

Ed
Review №75

Always have everything on my lists. Very helpful staff.

Ma
Review №76

Found what Im looking for, after I went to 3 diff places, thank God!

Ro
Review №77

Very clean. Great specials.

Ti
Review №78

Very helpful staff. Very friendly service. The staff I engaged were happy to help me and the store was very clean!

To
Review №79

The pharmacy is open till 9:00 p.m. which is awesome for me

Mi
Review №80

I do like getting their Fried Chicken

Ki
Review №81

Clean and well stocked.

Ro
Review №82

Very friendly and helpful staff and very clean store

Di
Review №83

Always great. Employees friendly, if they are in the aisle they stop and ask if you need help. They must have a super manager there.

Te
Review №84

Always clean employees are very helpfull

Br
Review №85

Clean, well stocked store with friendly, helpful associates.

La
Review №86

Fantastic! Just like every other Publix.

ma
Review №87

Great place and great employees!

Wa
Review №88

The store is clean and the front end clerks are always very friendly. The deli in the other hand is arguably the worst of any Publix Ive ever been to. There is no sense of urgency whatsoever . Deli workers will chat amongst themselves while they have a line 4 and 5 people deep. And when they finally get to you they act like you are an inconvenience. They arent flat out rude but its a close thing

Ro
Review №89

UPDATE: Today, October 18, I had to let Scott the store manager know about another racial discrimination act in the deli. Express cashier closed with the only other open lines loaded with full carts. I had a rotisserie chicken and potato salad. Becoming worth the extra 3 minutes to drive to Walmart on Cypress Gardens. 🤬

Ed
Review №90

Great selection of meats and fresh produce. Staff has always been helpful.

Lu
Review №91

Always great customer service with great fresh produce and meat.

Te
Review №92

Wonderful place for my pharmacy and grocery. Just love Publix

Li
Review №93

The store is well-organized. Our service person was most helpful, loading our bags in the cart, putting our groceries in the vehicle, returning the cart for us. Great shopping experience.

Ru
Review №94

Great food, good prices, and service

je
Review №95

They need help. Took way too long to get a sub. Only 1 person doing the subs and it was the lunch rush. Other than that good store.

ga
Review №96

Always a great experience at Publix.

Sa
Review №97

Clean and well stocked supermarket. Courteous staff. Plenty of parking.

Ka
Review №98

A typical Publix, clean and well stocked. My only issue was the deli. SLOW.... We tried to enter a online order for 9 subs at 9 AM and the earliest window was 1 pm. We tried calling and were told they could not have it ready before noon. 3 to 4 hours to make 9 subs?

Ca
Review №99

My friend got a few things everyone loves Publix and the cakes Lord we all love them

Sh
Review №100

They have pretty much everything a home shopper needs for food and entertaining. The called are fantastic, store is clean. I wish they had more of a pie assortment, its usually pretty slim

Information
76 Photos
100 Comments
4.4 Rating
  • Address:23965 US-27, Lake Wales, FL 33859, United States
  • Site:http://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 863-676-1215
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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