Pharmacy staff very unpleasant. Acted like I was wasting their time. Refused to believe me that my child’s insurance card also had rx coverage. Left me standing at the window as they continued to talk for 7 mins. Then when I was finally done tossed my bag at me. Had my sons name spelt wrong in the system and an incorrect phone number which she had just typed all in. Ripped the prescriptions out of the bag and was mad because she had to type another instruction sheet. Will never use this pharmacy again.

If I could give 0 stars i will give them -100 stars, pharmacist rude as hell… could not give instructions for medication dosage for my baby… I have to call the manager so she can at least talk to me.. you can get better information in a veterinary than in this walgreens

Very unprofessional customer service from pharmacy staff. I’ve been waiting on a prescription for 10 days and the answer I keep getting is that they are out of stock. Finally when the medication is in stock, they tell me that they are waiting on additional authorization from my doctor/insurance. This is very frustrating, because the authorization issue could have been worked on in the 10 days that they were out of the medication. Now I have to wait who knows how long to actually get my prescription filled. None of the technicians I spoke with on the phone even offered an apology. Everyone just had a “too bad“ attitude...Will be finding a different pharmacy.

The Walgreens pharmacists have always been kind to me so I have no complaints in that department. However I had some questions about putting a prepaid package in the mail and was wondering if they could help me which slips needed to be on the outside since the instructions were unclear. Before I could even ask the cashier told me it needs to be sealed and addressed before mailed. Obviously I know that since it’s in a WALGREENS. I then asked her if they had duck tape (meaning the store in general) but she rudely interrupted me and said that she cannot package it. Will not be going back to this Walgreens to buy anything else...only to pickup my prescriptions.

This is the worst pharmacy ever, don’t think I’ve ever been out of here in less than 20 minutes and the one time I tried express pickup, it was a literal disaster.

Absolutely terrible customer service for the pharmacy. Prescriptions can take longer I understand that because of Covid or whatever, but 3-4 hours? Waited for 30 mins in the drive thru.. just to be informed it’s still not done and to pull around again and wait.. so now here I am again. At the windows waiting no one has greeted me. It’s been 5-10 plus mins. Thankfully I am a new mommy! So I have an infant in the car Screaming.. thanks Walgreens for making things easier. You have 5 people behind the counter. Take a lesson from Chick-fil-A.

The slowest Walgreens ever. Staff is incredibly rude.

2 great pharmacy techs work here. The young female pharmacist is very unprofessional and does not care about any of the customers. Shame how 1 person can be so hateful that they run you off from an establishment.

Definitely the worst pharmacy. Unsure about the store but the pharmacy is frequently out of medication, has very limited hours and does not open when it is supposed to. Pharmacy was supposed to open at 9 am today and it is 915. They also have signs posted that they will add items to the order but have an attitude when you ask them to add it 🤷‍♀️ I am switching to another location, have never had this problem at any other Walgreens.

Told me they cant look up stock of medications at other walgreens and i need to call around myself....liars

Won’t be returning.. I guess it was a inconvenience for the lady working that I ordered photos online an went thru the drive thru to pick them up. She told me when someone else pulls in the drive thru to pull forward an pull around. ??

Tiffany was amazing. Very friendly and helpful to my situation. I appreciated that.

Fix the intercom for the drivethrou. Everyone comes through muffled but understandable except one man, who I swear is purposefully talking low and incoherently. Ive never understood a single word that dude has said. I just nod, give my birthdate, address and hope for the best.

Didnt like this Walgreens at all. Never had an issue with the pharmacy but the staff is rude to me. when they want to talk to amongst each other if theyre Hispanic theyll start speaking in Spanish and to me thats rude because I dont know if youre talkin about me and the store manager Miss Nieves whatever her name is she is a racist. I believe she hates black people but thats fine who cares you will never be white.

Poor customer service at the Lake Mary Blvd pharmacy location. Much longer wait times than pharmacy staff estimate and the facility is in need of updating. The pharmacy waiting area is cramped and violates the privacy of its patrons. Even though this Walgreens is most convenient for me, I will be traveling to a more distance location to get prescriptions filled to avoid the aggravation.

Terrible pharmacist at this location!!! Although the pharmacy tech approached me with awesome customer service skills and politeness, the pharmacist was rude and treated me like a non-human. So sad.

So tired of shopping at places with rude employees. Jane the front register girl gave me such an attitude when I wouldnt give her a Pepsi I brought in the store to ring up, plus I dont even think they sell pepsi with real sugar there. But seriously she gave me the rudest look, her attitude was atrocious. On another visit I had a lady with white hair working in cosmetics just standing there on the same isle I was on just staring at me. I didnt even have a purse with me. Literally just stood and stared. I should have got her name though. Only when my mom walked up did she walk away. Probably wont be back there. And if you wait too long to pick up your refills they wont let you get them. This store is a joke.

This place is beyond ridiculous. If I can’t get it from mail order I won’t get it from this Walgreens ever again. There were three cars ahead of me when I pulled up to the drive through and 45 minutes later there is still one car ahead of me. If I didn’t have 2 cars behind me and a curb beside me I would have left 30 minutes ago. Thank you for making me late returning to work.

I have never had an issue shopping here. My low score comes from the pharmacy. Specifically the guy who works there with the man bun who does nothing to try and help you out. If your prescription is not ready he doesnt know what to do. If you have questions about why insurance isnt covering it he doesnt know what to do. I went in today with confirmation email about having put in for a refill online and he couldnt find it anywhere in the system. He didnt know what to do after that and just suggested it was a reminder even though it clearly says it is ready for pickup. This guy is incompetent and should not be handling prescription drugs of any sort.Edit: Seems they have had some turnover and the new crew in the pharmacy is doing better.

Poor Pharmacy service. Staff are lazy and very unfriendly.

Most staff smarter then.average. Maybe, half not upto par.The Blond pharmacist very rude,unhelpful and has a very ugly attitude,I recommend she be fired for lack of customer skills and her poor performance.

My fav. place to shop, cashiers are always nice, Jason & Eric stand out. Appreciate it guys, have a good one

Unfortunately my credit card was compromised while shopping here. ☹️

I go to many different Walgreens as I cant if I really like them

Bad customer service (pharmacy)

Amazing pharmacy and staff! Love my walgreens!!!!!!!!!

Another hopeless walgreens.

It cool

Clean store