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Advanced Auto Care
29170 Riverside Dr, Lake Elsinore, CA 92530, United States
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Advanced Auto Care
Comments
Dr
Review №1

I visited this authorized dealer repair shop because my AC was not blowing cool air, an oil change and tire rotation. They provided a shuttle to/from my destination so that I did not have to wait for the vehicle, because they were backlogged. The AC issue was operator error. They were very honest regarding this and could have easily charged me for servicing the AC and I would not have known any better. I appreciate their honesty, integrity and exceptional customer service. It has been a very long time since I have experienced really good customer service. Also, I prefer to support small businesses, when possible. I will definitely return to Advanced Auto Care for future servicing because it is much more convenient than going to the dealer and I appreciate todays experience. Thank you so very much for an awesome first-time experience. Please keep it up!

El
Review №2

I came in last minute and they were busy. I was expecting the car to be done by Thursday, but they got it done by Monday and I picked it up the next day. They were very awesome when I got there. Told me what was wrong briely and gave me my keys after identifying. Great cost for all the work they did! Thank you!

Na
Review №3

Steve and his guys did an excellent job replacing the starter in my Nissan Armada. Communication was superb and customer service was outstanding. I wont take my cars anywhere else.

Mo
Review №4

Probably definitely the best experience I have ever had with a body shop. Honest people with honest intentions. I will definitely come to this body shop for any future repairs!

KA
Review №5

Steve and Ryan are the best. Weve been customers for years!

be
Review №6

Great service.. they handled the warranty company.. theyre work was excellent

Ch
Review №7

They’re Fast, friendly and have a clean waiting room. I was a walk in and they were able to accommodate me for a smog check. Thanks!

Al
Review №8

Thank you for being amazing and doing everything that needs to be done for my car and letting me be aware of what needs to be done.

La
Review №9

Made an appointment and I got an oil change, smog check and tire rotation in about an hour. Reasonable prices. Professional service team.

Ra
Review №10

Great service and friendly staff!

Mi
Review №11

Just got my oil change, tires rotated, and oil filter replaced today. Advanced Auto Care was on time and professional about it. Easy process for a really great price👍 Definitely will return for future maintenance needs

St
Review №12

Good honest people. Fair approach to repairs.

Da
Review №13

Simply the Best, Honesty, Integrity, and always a job well done. Thanks Ryan & Steve, your customer until they take my keys away.

Al
Review №14

Best Smog Service by far & lowest price in area, Strongly RECOMMEND!

Ri
Review №15

Thanks so much to Steve, Ryan and his group of great mechanics for bring my 1998 Ford F-150. I thought my Ford’s life was over and was picking out a “junk yard”. Personnel were knowledgeable and professional and appreciate the “CPR” on my truck. If I’m in need of auto service, only one place I’ll go!! Thanks again

Pe
Review №16

All I got to say .. CROOKS. Get ready to spend big bucks.🤬

El
Review №17

As a female I always worry that I may be taken advantaged of. Luckily from day one they have been very honest with me and my family. We have been returning for over 10 years for all our automotive repairs, oil changes, and smog tests.They even offer a ride back to your house and a pick up to get your vehicle.I love the friendly people here. I highly recommend this place for anyone looking for automotive repairs.

Te
Review №18

Super friendly and honest. Ill keep taking my car here. Definitely recommend them.

Lu
Review №19

Friendly knowledgeable staff. Lobby is clean and the smog special with appointment will make me a long time customer. I was in and out. Thanks guys!

An
Review №20

The owner Mike was rude condescending to me as a customer. I had been standing there in the lobby 5 minutes without being greeted. The wonderful Mike that everybody talks about walk past me without saying the word or greeting me or even acknowledging my existence to go get water. Seriously not an issue at this time because I thought maybe he was thirsty and maybe somebody from the back. I quickly learned that he was the owner and an arrogant condescending person.... at least that was my feeling until that feeling was substantiate because the following persuaded:while I was talking to him about the recent history of the car and he said wait a minute because he forgot to get my license plate when he originally went out to get my reading in on my odometer on my car. That would be the second strike. Then as he told me on the phone he said it would be $130 they would try to check as to why the check engine light was on and it would probably take about an hour which by the way I understand that that there is a standard that is set by the state and they have to follow that according to what type of job they are doing so the $130 is not for an hours worth of Labor because nobody charges $130 per hour for labor so again I think this is not really honest. But you know what Im not going to dispute it because I thought it was a good job and Ive already taken my car theyre already traveled all the way to Marietta I just didnt want to try and find another mechanic out here in California. Song willing to pay a little extra just to make sure the job gets done. Then when I called to check up on the car a couple hours later he was rude to me over the phone he basically told me he may keep it until tomorrow. As if that was okay. I was told that when they were looking at the car it would take up to about an hour to figure out what the codes were and to diagnose it thats what I was paying for and when he talked to me on the phone he said they may keep it until tomorrow which means theyre going to push it to the back burner until whenever or he just does not want to be held accountable either ones not okay with me. I have the car worked on recently in Las Vegas and the person working on it was trying to diagnose the problem as well he was accommodating every single time I called he was professional every single time I called he never resorted to the tactics that this person did and by the way not one of the people who were there were wearing masks which are mandated by the state so believe me he doesnt want to follow the rules and hes rude so I took my car back. I will never use this man again and theres a reason hes in the Inland Empire rather than being in a good major city.

Th
Review №21

Ive had a number of repairs here and couldnt be happier with the service. They explain what the repair is in easy to understand language and my wife loves that. These guys have bent over backwards to get my truck fixed in a timely manner because they know I work nights. For me thats outstanding customer service.

Na
Review №22

My number one spot i always go to now...very reliable and good pricing...extremely professional and great customer service..I definitely recommend this spot to everyone

Sc
Review №23

Way over priced. Charged us $477 to replace actuator for front AC. Labor hours did match what we saw on internet. Service was great. May give them another shot, but with more caution concerning price.

Mi
Review №24

I get sketchy taking my car to new mechanics, because some places like to up sell you and take advantage. The team here is amazing and the 2 guys at the front desk have gone above and beyond my expectations. Will keep bringing my car here.

Ma
Review №25

The guys at this shop are amazing! I have been taking my cars there for years and will continue to do so. They are reliable, dependable, trustworthy and honest. The mechanics do an excellent job in their repairs and they are very knowledgeable. I am so appreciative that I met Steve and Ryan and their team. Thanks so much for all of the great work you do! You are truly a blessing!

Su
Review №26

These guys are great! Honest, organized and fair. I actually hate taking our vehicles to any other repair shop for items outside of their service.

ru
Review №27

Been going here for years, three different cars that have been serviced and theyve always got the job done!

Da
Review №28

Loved this place. Steve is great! He is very attentive and he keeps you posted on everything. Great pricing. I did my homework and this is one of the best.

La
Review №29

My family has been coming here for years. They take care of my grandmother. Extremely will knowledgeable. Do excellent maintenance repairs and repairs. weve taken our cars to other mechanics who never did a good job specially having our alignment done nor found other problems associated with our car. Unlike Advanced Auto Care has done for us. A++

an
Review №30

A little pricey but they do a good job although my GRANDFATHER been using them for years he past away my grandma is 82 yrs old on social security and just spent 860 on fuel pump and they couldnt do a complimentary oil change i dont expect them too but. Wouldve been nice and much appreciated specially because when it breaks down again will be going bake to them

Re
Review №31

Great repair shop, Ryan & Steve provided excellent service at a fair price. The shop is so clean you can eat off the floor. I have finially found a great mechanic right here in Lake Elsinore. I will be back again & again.

Jo
Review №32

Advanced Auto Care is the best! I have always found Steve (the owner) and Ryan (the office manager) to be professional and honest. Lets be real, having car troubles are never fun, but when something does go wrong its nice to have a place that I trust to take my car. Their waiting room is one of the cleanest Ive seen, and the service is fantastic! Id recommend these guys to anyone!

cl
Review №33

Super friendly staff. I was in and out for a smog in 15 minutes and they are very reasonable on the price. I highly recommend Advanced Auto Care.

Vi
Review №34

The only place I trust in lake Elsinore !Great people, great place and 1000000% honest no doubt

Ma
Review №35

Great place for auto services, had my Alignment done here and my car drives great. The service was excellent! Thank you Ryan for your help

M
Review №36

Very stressful situation being stranded on the road, car was towed to their facility and they got me back on the road the next work day. Very nice experience for an unexpected situation. Thank you!

Ma
Review №37

I wouldnt recommend it

Si
Review №38

Amazing auto shop. I have taken in both my cars for all their needs. Both Ryan and Steve are very professional and courteous. They price their work very reasonably.

Su
Review №39

Great place. Nice

st
Review №40

Wonderful service! The guys were so nice and super helpful. Location is clean. Car was in and out in no time. Will be coming back if I need any work on any of my vehicles. 😁

Ro
Review №41

I was in a bind needing a quick service. My Honda Odyssey broke down on my way to a family trip and Ryan and his team were able to do a quick diagnosis. Many thanks!!!

An
Review №42

Good Honest guys. Always been suspicious of all mechanics but so far, these guys have been 100% honest and upfront. Definitely would recommend to friends and family

Jo
Review №43

Ryan, Steve and Phillip always provide friendly professional service and fair prices.

an
Review №44

THESE PEOPLE ARE WHY MECHANICS GET A BAD NAME!! My girlfriend took her car to them because it was over heating, after their $95.00 diagnostic, it was determined that it needed almost $2,600.00 worth of work. After talking with friends I took it to another shop for a 2nd opinion, and go figure, the water pump you said was leaking, wasnt, the heater core you said was bad and leaking, wasnt..the only thing you had right was the fan was bad. So instead of $2,600 to fix, it cost me under $400.00. YOU SHOULD HAVE YOUR BUSINESS LICENSE REVOKED. PEOPLE COME TO YOU FOR AN HONEST OPINION AND IN NEED OF HELP AND FOR YOU TO TAKE ADVANTAGE OF THAT, IS JUST PLAIN WRONG. THATS OK, KARMA WILL COME BACK TO YOU. HAVE A GREAT DAY!!

Tr
Review №45

The shop really came through for me, my car was stuck in park at a gas station oh, I had it towed over there. They fix the shifter at no cost so I have them do the transmission fluid with an air filter. They cut the cost of the air filter also. I will be using them again very professional

Jo
Review №46

Would never go anywhere else! These guys are the best! Cheapest in town for smog too! Bonus!!!

Ro
Review №47

Fast & professional services for your car

Ke
Review №48

They do 👍 mechanic work and are friendly with great customer service.

Jo
Review №49

Took care of my Cadillac?? Fair price great service

Ke
Review №50

These guys are great had a loud noise coming from suspension took it to advanced auto and had it fixed within 24 hr. Also had them do a four wheel alignment while it was there and its never driven better thanks Steve.

Ma
Review №51

Sure why not

Br
Review №52

Steve and his team are some of the friendliest and most professional auto repair specialists in all of the Temecula valley! I would definitely recommend!

A
Review №53

I took my car to this shop. They charged me $90.00 to tell me that I needed a radiator and a new manifold on one side. I then called 3 other shops in Lake Elsinore and they all said they charge between $45-55 dollars to inspect they car. This shop does not apply the whole $90.00 to the whole job only 1/2 and not to the radiator but only the manifold. They wanted $500.00 for the radiator and $600.00 for the manifold. Went I asked them to check a oil leak also they said they would charge me a separate $90.00. I told my car to National Automotive and they inspected everything and was WAY CHEAPER on their estimate.Right now I am getting my oil leak and radiator fixed for the cost of Advanceds radiator price. And a few other small things done. BEWARE OF ADVANCED AUTO ON RIVERSIDE DR by the cemetery!!!!

Da
Review №54

Good shop, clean shop area, very professional throughout, they even offer to pick you up and drop you off. Tad pricy, but in my opinion, money well spent on top notch service.

sh
Review №55

They are fair, friendly and experienced

Mi
Review №56

Had a smog checked done, everything went well I was in and out within minutes, the staff was very friendly.I would recommend this place to a friend.

An
Review №57

The best for your Smogging needs

Je
Review №58

Great customer service!

Tj
Review №59

I needed a smog check and found Advance Auto Care on the web. I looked up the web site and info to contact them. I called and was greeted by Steve on the phone. I asked if I need an appointment for a smog check had he said not at the moment we are open. I rushed down and had the smog check done. I was notified (my gas cap failed). I thought its about time I had the same cap for 12 years.. LOL! They had a cap in stock and finished the smog check while I waited. (20 min. in all). This is my first time to Advanced Auto Care and being an ASE Certified Technician myself That is some record breaking work in my book. Thank You Steve, Ryan, and everyone else that works there. Your Top notch in my book and will recommend to all my friends. A+ service

St
Review №60

Awesome customer, friendly staff & the cleanest auto shop I ever seen!!

be
Review №61

A must go place for your auto repairs here now with my first car to have it smoged and a few other items all was have taken car of me and my familys cars

Ha
Review №62

Loved it 😅

Ch
Review №63

Good people and very professional.

12
Review №64

Clean shop, very professional. I have all of my cars taken care of here, In and out quickly and work is always done right the first time.

ce
Review №65

Great service, so welcoming. Steve and Ryan along with all the other workers are very professional.

Ma
Review №66

They dont very patience

Jo
Review №67

Great love them

Ch
Review №68

Did a false fail on my car, and did an actual test when I asked for a pretest thinking I wouldnt notice.Bunch of snakes.

Ta
Review №69

Fast, inexpensive, professional.

Wm
Review №70

Great customer service.

Ch
Review №71

Best auto service in Lake Elsinore.

Ma
Review №72

Turned us in as gross polluters and our vehicle tampered with without telling us, then took our money again knowing that with their reporting that we would fail again

Ca
Review №73

Great honest service.

Da
Review №74

I had a smog test done there. The staff were friendly and the job was done in 15 minutes. Hats off to them.

De
Review №75

Best local mechanic in Elsinore

AF
Review №76

Decent

Mi
Review №77

Very nice!

Ra
Review №78

It is an excellent place, I have a lot of time driving my car and they are very professional, very kind, they have the best quality services, I highly recommend them.

Ja
Review №79

Professional services

Information
28 Photos
79 Comments
4.4 Rating
  • Address:29170 Riverside Dr, Lake Elsinore, CA 92530, United States
  • Site:https://advancedautocareca.com/
  • Phone:+1 951-674-5678
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Smog inspection station
  • Transmission shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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