Au
AutoZone
1972 W US Hwy 90, Lake City, FL 32055, United States
Comments
An
Review №1

Luis was wonderful! Found the battery I needed and even installed it for me. Took about 10 minutes and was very pleasant and thoughtful. Thank you so very much, Luis!

GO
Review №2

So picture it.... Youre out of town and you blow the cigarette lighter fuse, OMD #CELLPHONES are the only thing I thought of.... So I scurried into the AutoZone with 9 more hours to drive I told my story and after getting my fuses the nicest guy volunteered to take a look! After checking my fuses he directed me to the Chevy dealer 1/2 mile up the street... NOW how cool and considerate was that!You gotta love people who love their job and go above and beyond to make sure you get back on the road with our problems solved... I so wish I remembered his name...... Maybe he will remember the Chocolate Sister with the Heavy White Chevy that said THIS GIRL CAN!GOD Bless you my mechanical Angel your efforts were greatly appreciated!

Ja
Review №3

I like this establishment, but I dont like how you use your phone number every single time u pay for something but I cant use my phone number as an efficient way to proof of purchase, date, or return. I purchased an Tire monitor sensor, turned out I didnt need the $60 part, been less than 60 days and was not opened, but lost receipt, tried to return to get my $ back for said item and ofcourse had to get a damn gift card. Man if the phone isnt sufficient for a return why is it efficient for a purchase?

Th
Review №4

Fair pricing, good staff!

Ms
Review №5

Adam was very knowledgeable at knowing what he was looking for and told me where to find the information he needed to look for my part. I called 2 different Advanced Auto locations and they seemed to have no idea what they were doing and not very knowledgeable. They ordered my parts and they were there when they said theyd be...UPDATE 5/8/21Today I went back to Autozone to pick up my part - it was like a different place! Maybe on the weekends when the manager isnt there they act differently? My friend ordered spark plugs, he needed 6 and yesterday they only had 3 so we asked if he could just order 3 more since I had to come back anyway to pick up my order - he even told him the time theyd be in! Today when he went to pick them up (same employee from yesterday) he told him that he didnt order them! I was there, and I heard him so he did! I think he was too busy talking to other employees instead of focusing on the customer. My friend went to Advanced Auto and got them all there and now hes returning the ones he bought. A different employee who waited on me seemed like he was in a bad mood or something - different atmosphere from the day before. I do like AutoZone as they seem to know more about their parts but friendly customer service is important to a lot of customers and I tend to revisit places that care about that aspect of their business....

Li
Review №6

Everything was in stock that I needed and the clerk was very helpful and even carried my items out to my car for me. Plus an extra bonus, I got what I needed at 15% off because it was on special until the end of the month. This is my new go to auto parts store.

Kr
Review №7

This location has GREAT employees. Very helpful and nice.

Ca
Review №8

Usually anything I need, they have in stock and dont have to order. They have a great rewards program also..

Pa
Review №9

Received help with an auto problem. Salesman was polite and helpful.

Ro
Review №10

Nice clean store. And, they had my headlight bulb.

Bi
Review №11

The guy was very helpful and polite, the place is very clean and organized well. But the prices were high.

je
Review №12

Didnt have what i needed but still a useful store. Daniel will get you fixed up.

Br
Review №13

Great management they helped me a bunch. High recommend autozone.

JU
Review №14

Whenever I need something, the crew is more than willing to assist me. Help doesnt consist of trying to sell me the most expensive thing they own either. I really appreciated that part.

Mi
Review №15

Great store good prices Adam a manger has been really helpful over the years finding the parts Ive needed to keep all my stuff going.

We
Review №16

Always a pleasure to work with, they either have the pets I need or get them quickly. Great prices and friendly service!!

da
Review №17

The guy wasnt sure what we needed,couldnt come outside to look at the car to see what is wrong because of the virus. So my advice if your like me and dont know anything about cars make sure you find out what is wrong before you go here because you are on your own

Ch
Review №18

Very helpful, it was right at closing time . Usually stores rush u out, they helped us find everything we needed for our truck!

Ba
Review №19

I went in and asked for help to find some paint to cover up scratches on my car first a woman I ask for help she told me to go to all 6 then I asked a man at the register to help and he told me to call Hyundai and ask him what the paint color was so I got no help at all. So know I got absolutely no help from two people that I ask for help they were too busy to help me

St
Review №20

Huge selection of parts and a helpful staff installing wiper blades for a customer

,C
Review №21

Its a great store and the employees are willing to help you

Je
Review №22

Always been helpful and parts ordered came in like I was told they would

Re
Review №23

Always have the part i need

Ro
Review №24

This was literally one of the best experiences I have ever had an auto parts store. The young lady that helped was super friendly and went out of her way to make sure she gave us an accurate answer to our problem. Five star review for sure!

Je
Review №25

My husband ONLY goes here for our automotive needs! Great Prices, Awesome Staff & what we need is always in stock! ♥️

Ca
Review №26

Friendly and helpful.

Do
Review №27

Great customer service, even put my battery in my car for me very polite and very professional. I really like how Auto Zone takes care of the customers

Th
Review №28

Even with it raining, they changed my battery! Thank you very much.

Ro
Review №29

Needs to do a better job on pricing

Ja
Review №30

Needed a battery and some engine started, they had what I needed and helped me find!

Li
Review №31

Very helpful, very polite. Will help with just about anything you need. I always go to Auto Zone in Lake City. Been going there for many years. Wont go anywhere else. Awesome people here.

Do
Review №32

Manager and staff handled an exchange for me without a hitch. Some time had elapsed between purchase and exchange, but the manager went the second mile and the way he finished the transaction was very timely and professional.

Lo
Review №33

Lower prices on most everything.

Ty
Review №34

Adam knows me as a regular and is the best store manager ive ever come by

To
Review №35

It was 5 min till they closed, I was the only customer, felt like I owned the place. These guys are usually pretty good at picking the correct part for your vehicle the first time.

Re
Review №36

Kenneth B went above and beyond to help me with a part I needed. Auto Zone Lake City will definitely be my go to for all my automotive needs!! Again huge Thank You to Kenneth B!!!!

Ji
Review №37

The people there were fantastic and they helped me with a lot of thing and they were courteous

Jo
Review №38

Drove up there to get my battery tested, the clerk said it was dead, went and checked said he didnt carry my battery, and then my truck wouldnt start, so I had to beg for a jump, they seemed to be inconvenienced as if I was asking for a kidney, still no luck, had to borrow my GFs car drive to Advanced auto parts on Mainstreet, and Danielle took great care of my automotive needs and gave me a discount as well for my trouble, just a heads up to all shoppers, drive the extra mile, and go to Advanced to save yourself some headaches...

Ro
Review №39

They dont always have what Im looking for but I stop there occasionally

Mi
Review №40

They are always very good friendly and helpful

Pa
Review №41

Had the part I needed and they are always a good help if you need a scan or a battery recharge which I’ve done multiple times for free :)

su
Review №42

Bought a coil pack for my Ford truck back in August. Suddenly it dies. Had my receipt and everything.. but nope no warranty..they wouldnt even exchange it for me.. after buying parts for years and years you would think they would step up!

Mi
Review №43

Went for a riding mower battery because lowes was out and the lawn mower shop was too high auto zone came through for me

Br
Review №44

Traveling through and out light bulb went out last night and bedded replaced. Chast was very helpful replacing my light bulb. Easy in easy out! Great service! We would definitely stop here again for parts! Thanks again Chast

Th
Review №45

I really enjoy auto zone in Lake City. Very polite, hospitable and efficent. Highly recommend

Be
Review №46

This store is niceThey always get the parts I need

Th
Review №47

If your missing a part yes I thank they have it.

Ch
Review №48

Im a guy I want to AutoZone to get a booster because I thought my battery was going dead the booster would barely start my truck so I brought it back for a refund dealt with Ashley ash first female that ever had work on my vehicle she is very knowledgeable friendly her and the manager help me get a battery for the cost of what I exchange the booster box for theres like a hundred and something dollars only had $89 Im going to my doctors appointment today because of them they made it possible I got the marine battery without all the extra 40 $50 they just waved it she went and put my battery in for me Im blessed thank you for your kindness at AutoZone in lake City and made a difference in my life thank you very much Chris ogles live oak Florida

Ky
Review №49

They used to be really good; always had the parts you need in stock, but for past year they’ve been going down hill with no parts in stock that I’ve needed.

De
Review №50

Great customer service

ro
Review №51

Went in their this morning because my truck wouldnt start. Damon (hopefully Im spelling his name right) tested my battery and told me it was bad. I had purchased the gold battery so Damon replaced it for me for free. He was very helpful and friendly. Took care of all my needs.

je
Review №52

Dude at the counter was very helpful!

Ta
Review №53

Very helpful

To
Review №54

Good customer service

To
Review №55

Great auto store large selection of parts and helpful staff a+++

Im
Review №56

They were very helpful they were willing to help change the alternator in our 2003 dodge ram the manager was helping us, there was 2 guys on night shift who took the alternator out and one of them even got hit in the face with a crowbar while trying to help us i would definitely recommend going to this autozone.

Be
Review №57

Friendly and helpful

Lu
Review №58

Just went in to have a battery checked, then recharged as suggested. Not much of a waiting time, presented with the different possibilities by one of their salesperson. Always thankful for the free service check and recharge!

Je
Review №59

Them there good people I tell you what

Za
Review №60

They help. You know what theyre doin

Au
Review №61

Love AutoZone great place great people. Most everyone Ive come across in an AutoZone is knowledgeable to some extent. Never had a bad experience Ive been a rewards club member for who knows how long. They could open a new store with all the $20 rewards they have given me.

Ju
Review №62

Excellent service

Da
Review №63

They claim they have price matching. I guess you could say that as long as the price your matching is from the source they choose. The employee was very rude. I asked to see the manager and he was just as rude. As I was leaving I said to the manager, I dont blame your employee for being rude as I can see the example he has in you, in how to treat customers. He had a remark to that, but I couldnt hear him as I walked out the door. By the way the price of the alternator I was getting price matched was an additional $40.00 cheaper at Rock Auto the company that this manager said I could only use to get a price match. The company I wanted to use was $50.00 more cheaper than Auto Zone. In other words Auto Zone charged $90.00 more than the company that I found that had the exact same alternator. Auto Zone is over priced, and rude to customers. Doesnt deserve even one star!

Ea
Review №64

Though my car was about to die on me. The guy, here ran a diagnostic on the old girl and told me it was just the battery. Has worked great .

Jo
Review №65

The employees are very polite and have great customer service.

Sc
Review №66

The employees here were very helpful. I told them what my car was doing. They tested the battery and replaced it. They tested my alternator. Seeing it was bad, they tried to help me find a good mechanic that would replace it at 5:00. Unfortunately my car has to many other parts that have to be removed to get to the alternator. The store was nice and neat.

Li
Review №67

The guy that helped me was awesome saved me money and put my wiper blades on. Thank you sir for helping me

Ni
Review №68

Very helpful people. Like more than anywhere else. Just honestly good kind people. Its like thats a key factor in getting hired here. Lol never seen anyone in a bad mood never seen anyone that seemed like they were bored. Its as if they all love their job.

Wa
Review №69

Busy place but it was so good I did was clean demanding answers

Ni
Review №70

Stood for 30 minutes trying to get help on switching out a toggle switch. 7 months pregnant, 5 Employees in the store only 2 helping customers. Very aggravating will be going back to using oreilly’s.

Te
Review №71

Guys have always been helpful to me with wiper install and reading engine codes. They do get busy sometimes but most of us are courteous to others who came in before and dont cheat the wait.

He
Review №72

Very helpful and quick service clean

Ka
Review №73

Fast, friendly and helpful service.

Da
Review №74

Conveniently located to the central shopping areas in Lake City along the West US 90 corridor. Shelves were well-stocked and items easy to find. Staff was friendly and checkout was very fast. Two thumbs up.

Ju
Review №75

Nice service

Ar
Review №76

NiceHelpfulInformative

Kr
Review №77

Jonathan was super informative and helpful. He got the correct wipers on for us and installed them quickly! Thanks, Jonathan!!!

Ja
Review №78

They were so nice and came out and put my wiper blades on in this heat.

Hi
Review №79

The staff was very helpfull & friendly ; -)

Ch
Review №80

Good clean store found everything I needed, as well as very helpful

bo
Review №81

They had in stock what I went in for. The associates were very helpful.

Jo
Review №82

Johnaton was a great help with replacing my battery. Courteous and attentive. I believe Johnaton went beyond regular customer service and for that I appreciated his help.

Ka
Review №83

The salesperson Dan Shriner was so helpful and I really really appreciate him hes very knowledgeable and went out of his way to make sure I was taking care of

Do
Review №84

Excellent service. Knew just what I needed. Loved the experience!

Mo
Review №85

A good place to get what you need for your car. Very nice people working there

J
Review №86

They have a good selection and average prices. The staff always acknowledges me when I walk in. It can be slow to check out sometimes, but thats not staffs fault, as with most places they dont have enough people most of the time.

Ja
Review №87

Good place to get the parts you need when in a pinch and need them fast. Prices are a bit high, but they sure are convenient.

Ti
Review №88

Knowledgeable staff. Great parts with warranty. Definitely recommend!

Se
Review №89

Great customer service.The store was well stocked with all your car needs and very well cleaned.Even the restrooms were very clean.This is my new go to parts store cause the prices are the most reasonable here in Lake City.They dont try and kill you with prices they actually try to help you.

Ka
Review №90

I didnt go to Auto Zone! I Absolutely did not go. I HATE these surveys, because I feel likeIm being stalked .

Ky
Review №91

They are always friendly and helpful even when we show up at 10 min to closing time

Bi
Review №92

No comments

ir
Review №93

It is a good place to get parts for your vehicle but a little pricey.

Wa
Review №94

Got brakes roters all within 10.mins in stock

mi
Review №95

Best rewards program, best warranty. best location, best price match policy. No nonsense returns. And the Lake City location has the best people with years of experience, who are fast and know how to order or transfer parts if needed: Miquel, Adam, Kaylee, Cady, Brian.

Me
Review №96

Great experience everytime I have visited even when I have an issue it has been dealt with in a very professional manner

Er
Review №97

Best price on a generator battery

Ra
Review №98

Been going to them for years never had a problem with them always willing to help

Dj
Review №99

The only thing thats awesome about autozone is their warranty and a few employees...

In
Review №100

Such great help, thanks for having everything in stock and assisting me with the process!!

Information
100 Comments
3.4 Rating
  • Address:1972 W US Hwy 90, Lake City, FL 32055, United States
  • Site:http://autozone.com/
  • Phone:+1 386-752-0755
Categories
  • Auto parts store
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–9PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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