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Advance Auto Parts
160 SW, FL-247, Lake City, FL 32025, United States
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Advance Auto Parts
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An
Review №1

The counter man was helpful and did the best he could to help me

Sh
Review №2

Great customer service and commercial service lady KC was super friendly and helpful had answers to all my questions and concerns I had about my vehicle

Co
Review №3

Awesome service! Rocky was wonderful and was super fast! Will definitely be my parts store from now on!!

Jo
Review №4

Very helpful employees...answered all of our questions and kept us from making an incorrect purchase.

Ju
Review №5

Great service and had what I needed.

Lo
Review №6

I got wiper blades and had them installed in 10 minutes,great service and friendly staff.

Gi
Review №7

Very friendly and knowledgeable and efficient. Competitive prices

As
Review №8

UPS dropped my package off here as an access point and it was signed for by ***. Store claimed no *** worked there and they couldnt find my package.Edit: after contacting UPS, they notified me the store found my package. It was open to clearly see a phone inside, but could have just been mishandling.

An
Review №9

Knowledgeable/ pleasant staff, merchandise neatly displayed, parking lot is alittle tight if pulling truck/trailer.

St
Review №10

My check engine light was on and the employee James M was friendly while helping me . He used a code reader to scan my truck computer . He then told me the exact O2 sensor that needed replaced . I highly recommend them for parts and accessories .

Mi
Review №11

I usually enjoy my time here. But this time wasnt for cool. The employees where very short with there customer and being lazy.

An
Review №12

I had called up to see if they would let me borrow a code reader the woman answers and tells me they cannot do it off the property which I understand. I said ok and then she just hangs up no am sorry or sorry your going through that nothing just hangs up, she sounded very crude and not very nice. This is not a big deal but I dont like places that cannot give a customer just as nice of service as if you were standing right in front of them.

CC
Review №13

They are good.. like any Auto parts store they are busy but I only go there first unless emergency and need a part like yesterday... I like how they treat me and choose them over others... Great deals and coupon codes available through your email...

Ro
Review №14

Needs better pricing, finding better prices at other parts stores in town.

Du
Review №15

In less than 5 minutes I ordered a part for my 21 year old vehicle that was available for pickup 4 hours later. After having been told by a competitor that the part was only available through the dealership. Adam was friendly, knowledgeable and efficient and did not judge my near total mechanical ignorance. This will be where I purchase all future automotive parts and supplies.

Mi
Review №16

Needed to rent a speciality tool and they knew exactly what I needed and they had it to loan out I was stoked!

Ed
Review №17

It was awesome. A young man named Freddie went above and beyond his duty to assist me. It is now my new parts store!!!

TA
Review №18

Dude pulled the codes on the car swapped out the wind shield wipers in 10 mins good service

Ca
Review №19

Holly was awesome, knowledgeable friendly & helpful. I came in looking for windshield wiper blades. she found the ones I needed. Put them on for me without me even asking :) all with a beautiful smile on her face. She is asst.

ja
Review №20

Sales lady was very helpful and knowledgeable.

Lo
Review №21

Always love the smell in their, the workers are nice.

Ro
Review №22

Busy store. The site said to call on arrival and they will bring it to my auto. Was put on hold for 12 minutes.Finally they delivered to my handicapped spot at the front door.

Al
Review №23

Eat to find what I need and the service is great!

De
Review №24

Really helpful. My car battery was dead, they swapped in a new one for me with no delay. Now Im back up and running. Thanks!

Se
Review №25

Super helpful! Thanks!

Wa
Review №26

Good place for truck and car parts. Friendly service.

Br
Review №27

My go to place for auto parts. Knowledgeable staff. Will check/install your battery and even help you choose/install wipers and all at no extra charge! No public bathroom?!! Had an intestinal emergency and was sent away... first time they let me down (especially since I have used the employees restroom in the past).

Ca
Review №28

Very discouraged about giving them anymore of my business. I had to order a part for my vehicle on the 20th of December. I was told it would take a few days with the holiday and it had to be shipped from Lakeland FL. Not a big deal.....I called day after day. Some associates couldnt even find where it had been ordered. When I called to inquire about the order, I was often put on hold, and rushed to get off the phone. I just decided to take my business elsewhere after the 4th of January, and still no part.

Ka
Review №29

Really like walking in and having someone who is knowledgeable to find the exact part that I need for my husbands truck.

Je
Review №30

Very helpful. Needed a coil and they helped diagnose which one needed replacing and actually told my friend how it would go in. Very nice, and very good with vehicles and parts.

Pa
Review №31

Nice gentleman at parts desk thank you for all your help.. Best of experience ever in my fifth years..

Br
Review №32

Sales person friendlySeveral people taking orders out to be delivered, we were asked to wait for help. Thats OKWe bought alternator and battery less than year ago. Now alternator not working, under warranty. Took van to shop, tested found problem, had to wait on garage and then go back to advance, buy 212.00 new alternator and then drive back to garage. Where well pay labor to put on new skternator we bought today. Then take old under warranty alternator back across town to get our money back.WHY could they not deliver new one to garage, since they deliver parts?????

C.
Review №33

Great staff, they take good care of customers.

Ro
Review №34

Great customer service

Jo
Review №35

Por service went to check on my battery was told battery was good. Next day battery was dead and had to go back to replace went to a different place.

An
Review №36

The service is wonderful. Theyre fast. Theyre nice.

Ki
Review №37

Staff is very helpful

Ja
Review №38

Just be sure u know what the problem is...keep in mind they are not me mechanics...but can retrieve u the part u need.

pe
Review №39

I absolutely recommend these guys over any of the other three parts places in this town...or anywhere. Customer service is top notch. Knowledgeable and usually less expensive. Its the only parts place I send my daughter to and dont worry shell be screwed over. Kepp up the great work.

Va
Review №40

I visit AAP to get a battery. Jon-Michael was incredible. I have never met an associate who was so willing to help make something right. He went above and beyond to take care of me. Where did he come from? You gotta love this guy. Up beat and professional. May God continue to bless him. Thanks again Jon-Michael for helping me with the online battery issue. Youre #1 in my book.

To
Review №41

Good customer service

Ka
Review №42

Great customer service, and prices, has what I need to fix my vehicles

Ro
Review №43

Handy place to get auto parts from

Ed
Review №44

Always courteous

Fa
Review №45

Manager was very helpful and.knew immediately which parts I needed for my car. He was polite and knowledgeable.. Very nice young man .

Fr
Review №46

Quick and very helpful. They swapped my wiper blades. All is good

Ni
Review №47

Thank you Austin. I was traveling from Tallahassee to Clearwater my car was leaking oil to almost empty. You help me out on my 2008 BMW 328i. You were very informative and helpful. I was able to travel to my destination safely. Austin deserve a raise or a promotion for his service with customers.

de
Review №48

Great fast friendly service

Ra
Review №49

So I ordered a clutch kit and it was missing a pilot bearing that was included with the kit. So I call and go up there and bring the kit and they look it up and wont be able to get another kit in until tomorrow morning which doesnt work for me because I need it by today, but they do have the bearing in stock by itself. They then proceed to make me pay for this bearing!!!! Unbelievable. Not to mention the wait! There were two employees working the front desk with 5 of us customers in line just waiting. The only reason Im giving this 3 stars is because of the employees Yvonne and Holly. They were so sweet and kind and were the ONLY true helped I received.

Li
Review №50

My friend asked me to pick up a part for him as I was already close by. He called and they had it waiting, I paid with my debit card. Got it to him and he took it out of the box, realized it was the wrong part for his year car. Called them and the right part would take several days to get. He found the tight part elsewhere. Tried to return it himself but did not have my debit card. That was the next morning which was yesterday. I took it and the receipt and my card to return it and was told that we had switched the part out, I said no, then was told the part had been installed snd screws were stripped out. He never put a screwdriver on it. The part looked and was brand new I was told Id have to bring it in on Monday to speak with another manager, when I asked who I needed to see I was then told I was speaking to the manager. I had to get loud and was very upset to get my money refunded all because they sold him the wrong part in the first place. I will never shop there again and will tell EVERYONE I know how they treated me.

Ba
Review №51

Mostly knowledgeable staff, reasonable prices and open 7 days a week...

Hi
Review №52

They were great, informative and great deals,

Ha
Review №53

Needs employees who know what they are doing an how to do there job,normally stocked with everything

Sa
Review №54

Nice service. Ordered a part. It came in the next day. Very happy about that. Will shop there again.

Ja
Review №55

Got my part as they promised

ca
Review №56

They are great took care of a wiper blades, even in the rain.

Ch
Review №57

The manager was helpful however the AGM, not so much. He had an attitude over a simple refund on a defective item that was two weeks old with a receipt. Two stars due to AGM.

Ro
Review №58

Three nice ladies working here. Its a busy store and always crowded. My internet orders even 24 hours prior are never ready so 3 stars. I receive better service at the Hwy 90 location.

Ph
Review №59

Expensive

Ta
Review №60

I have purchased quite a few items from here and have always had Superior Customer Service!

Jo
Review №61

Just always know the specific part number of the part(s) you need, prior to visiting the store. This particular store is pretty good; however, the others I have visited had the habit of giving me the wrong part and making matters worse, not doing anything about the additional expenses incurred by having to pay someone to remove the part, the time and expenses of returning the part. They should, at a minimum, give a refund and not charge for the part, when its their fault. Thats what responsible businesses do. I do, however, understand that there are people out there who are scammers. Theres ways to take care of that, so, thats just a convenient excuse. Its quite upsetting to spend 30 minutes installing a part, getting to the last bolt and finding the bolt hole doesnt line up because its the wrong part.

Jo
Review №62

A wonderful lady waited on me got me the light bulbs I needed for my truck, a turn signal and brake light so I would not get a ticket from the next Sheriff that saw me! Thank you.

di
Review №63

Got everything you need

Ra
Review №64

Austin deserves a raise he went beyond the Call of Duty. I got there as closing doors he helped me on his own time. ty Austin after closed he fix my headlight.. Im an old lady and traveled with a toddler i couldnt drive no headlights he saved me big time!

Br
Review №65

Good products. Good prices

Ko
Review №66

Normally when I go to these auto parts stores I dont expect the employees to know much more than how to work the register. But out of desperstion I went here for advice after hours browsing online forums with no luck. Josh and the guy that only works on Saturdays (did not catch his name) helped me within minutes with great advice on how to fix the broken plastic evap system on my fuel tank. Great knowledgeable staff. Highly recommend.

in
Review №67

I never had a problem getting my order correctly from this location.

Bu
Review №68

Im gonna give them one star and give OReillys five.

An
Review №69

Falling in your parking lot on my knees in a huge puddle of oil was not fun for me and hurt very much. Messed my knee up and my pants. Told your people but they where to busy helping other people to fix this issue. Was told by another customer who seen this happened to me said i should sue.

Pa
Review №70

Nice folks. Very helpful.

Te
Review №71

Excellent place for parts and auto repair. Staff is very polite and helpful.

Fr
Review №72

I normally always by my parts here and they always have good quality parts the only time I change is if they dont have it in stock and Ive never had a problem with service

Ro
Review №73

Good service, nice people.

Am
Review №74

This place is a zoo...needed to do a simple return have to wait in line with everyone one else spending 15-20 mins trying to find parts..same drill if you come to just purchase anything in store... avoid

Jo
Review №75

It have all the parys i need

Ti
Review №76

Helped me quickly and got me on my way!

Ju
Review №77

Great custom service

Ji
Review №78

I went to get a battery and the staff went above and beyond to ensure that I in fact needed one and installed and quickly. I prefer to shop here because of the friendly service.

Sc
Review №79

Helpful enough when they pay attention to the customers instead of each other.

Cl
Review №80

Great service, friendly staff. Fair prices

Da
Review №81

They will help yiu install minor parts if you cant. Very helpful staff.

Li
Review №82

Super helpful staff! I had trouble with my key fob and Kia was no help at all. Went to Advance Auto Parts and they took care of my issue right away!

Ka
Review №83

Awesome service team members theyre all worked well together very pleasant thank you guys

J
Review №84

Bigger selection than most. The prices are competitive. The inventory is bigger than most places. The only downside is they are usually very understaffed. It can take quite a while if they get hit with a group of customers at once.

Sy
Review №85

I really thank the manager for his help and advice with my vehicle.

Am
Review №86

Needed a part. They had it in stock. Great customer service.

R
Review №87

Helped me get my wiper blades off when my fingers were to fat!

Au
Review №88

Always wonderful and friendly Staff! They dont mind getting dirty! They care about their customers!

ro
Review №89

I truly wish these stores were cleaner. Most bathrooms in Advance Auto stores are filthy and I try to avoid them. I buy my auto parts at another store.

De
Review №90

They are very kind and helpful.

Jo
Review №91

Helpful friendly staff, if they dont have it they will tell you who does

Ta
Review №92

I have always had great service here. Workers are very helpful.

La
Review №93

Very friendly and fast. It was a great visit

De
Review №94

Lady who helped me got me in and out quick

A
Review №95

Ordered a part that looked used so i tried it to see if it works of course it does, but went to return it barely even used for less than 2 seconds and denied because it was used? Waste of time and poor return policies. Autozone got it covered 👌

Ti
Review №96

Always a smile when I come through the door and very informative and helpful

da
Review №97

Good service great employees who installed my whipper blades

Ly
Review №98

Its the closest auto parts store to me but it usually has what I need

Be
Review №99

Great price on the battery, and free install!

Jo
Review №100

Fast service and well stocked.

Information
28 Photos
100 Comments
4.1 Rating
  • Address:160 SW, FL-247, Lake City, FL 32025, United States
  • Site:https://stores.advanceautoparts.com/fl/lake-city/160-sw-state-road-247?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 386-758-7561
Categories
  • Auto parts store
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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