Fabulous, friendly staff with expertise and quality service. Issues with ones car can cause so much confusion and anxiety, but their care, knowledge, fast service, and excellent prices made this bump in the road an an experience that has eliminated that stress for me in the future. I will definitely go to Tire Choice when the needs arrive in the future... and I will be pleased to do so!!! Thank you so much, guys!!!
Doug was great! We were on a road trip when we noticed brake issues and he was able to work us in and get us back on the road as quickly as possible. Excellent service. Thank you, Doug!
I came in at the end of the day and was met with the friendly face of Doug Brotherton. Everyone was so nice and professional. As with most places currently, they are having a hard time keeping fully staffed. Which I couldn’t tell. Although my tire could not be fixed they did everything they could to help me. Always impressed with the customer service I experience here. This encounter was not different. My gratitude goes out to the team. Thank y’all for taking, what can be a very stressful situation, and making it easier.
The sign outside said Come in for an oil change, no waiting. The clerk then told me it would be a 45 minute wait. When I piinted out the sign he got all defensive and rude. Never going back.
I called tire choice on 10/04/2021 and spoke with kevin i was in need of a trailer tire, my office is located directly across the street from tire choice it is very convenient to use them.. kevin advised me there was 2 tires at there youngsville store he will have them at the location on johnston street on 10/05/2021, i advised him i will drop the trailer off in the morning, to have the tires installed i reached the location on 10/05 at 8:30AM I spoke with Doug he advised that there was no tire, he ordered a tire from a diffrent vendor and the price of $96.25 per tire is no longer valid i would have to pay 127.95 per tire i told them why would you tell me the tires were in stock and when i get there you change the price, he said kevin is to blame for the price change. i then ask for the district manger name and number he advised he could not give that out. i asked for coporate number he gave me the wrong number. horrible company will never deal with them again.
I’ve been to a lot of Tire Choices, and all of them are subpar compared to this one. I had a nail in my tire and tried to go to Walmart to get it fixed first and they let me stand there for 15 minutes just to tell me that they didn’t have any tire patches. So I came to the Johnston street tire choice and they took care of me with no questions. They fixed my tire within 10 minutes and it was free since I got my tires with them. The staff was so friendly, and very welcoming. They made sure I was taken care of as quickly as possible and they were so professional. I definitely will be recommending this location to everyone. This is the best location I’ve been to. Thanks Tire Choice!
Got a random flat tire at the worst possible time..5pm, and I had to make a drive back to Lake Charles. I called several places and explained my situation, but got the same answer from all of them, they were booked for the day. Luckily I called this place and Mr. Douglas Brotherton answered the phone and showed great customer service right away. He sympathized my situation and gave me all options that I had to work with to resolve my situation. Fortunately, I just needed to patch my tire. But the knowledge and customer service that Mr. Douglas showed to me is the reason Im writing this review. He was beyond helpful, as well as the other guy that fixed my tire, and they showed that they cared, unlike majority of other shops. If youre reading this Mr. Douglas, thank you again.
Quick and efficient assessment of my tire repair issue.
Mr. Doug is very nice and does a great job of keeping you informed throughout the entire experience. Leaving very satisfied 😊
I regularly use this shop to buy my tires because their prices are so competitive, combined with an experienced long term staff which is just as important. I was pleasantly surprised today when they didnt charge me for fixing a flat, when others wanted $45 because of my tire style. Great customer service, class operation.
Just over priced. The customer service was excellent.
They helped me in less than 30 minutes I had a set of tires to please put on my car and feel safer now that they have put them in there already and I would recommend anybody to go to him
Good service but definitely not for the poor folk pshhh man it’s fancy prices
Absolutely AMAZING customer service!! They got me in and out, told me what the problems are and how the were going to fix it. They got my car back on the road in no time!!! Will definitely be back for any brake or tire work i need!!
Changing my previous review. I brought my car in for new brakes. Was told I need 4 new tires and I purchased that along with the brake change. Since I left weeks ago now, the car has been making noise and no one will fix the issue. Spent weeks going back in forth with these folks only to be told to our faces that they will not help us.Fast forward to today and we chose to bring it to another Tire Choice to get a diagnosis and was told that we need to turn our rotors AND change the brake pads again for $700. No one at the Johnston location told me that the rotors need to be turned, which I would think should be told to a customer at the time of spending over $1000.Poor attitudes, poor customer service, poor follow up and resolution.This location used to be an ALLIED Tire. Tire choice came in and failed to fill the shoes. I highly recommend steering away, pun intended.
Wonderful staff and super helpful!
Very helpful, great costumers service.
I cannot thank Kevin enough for helping me out today! He gave me an awesome discount because I am a Waitr delivery driver. I was able to go straight over after my shift on a Saturday afternoon and they got me taken care of right away! Friendly service 🙂Ill definitely be back and recommend them to friends and family.
Stopped at Tire Choice because a low tire light was lit up. Service took my truck in immediately and installed a patch, they found a nail in my tire, fixed it and returned it to me. When I left the tire light was still on, but assumed it would take time to reset. This was not the case, the tire light did not go off, brought it back to Tire Choice who now said that I had a tire sensor bad. While that is acceptable, why did they not fix that initially, instead of having me return for the same problem that I initially stopped there for.Additionally, they quoted me $120 to change the sensor, a reputable tire shop near by quoted me $70...this place is a rip off.
Very impressed with my first visit! I called ahead to make sure an appointment wasnt needed. They started working on my oil change right away and even included a complimentary 32 point inspection and tire balance. Quick service too, I was out in 30 minutes. Thank you Ricky and Kevin!
Super fast and very accommodating
Cleanest tire center I’ve ever seen! The service was fast and affordable. They got me back on the road for a safe trip out of state. Great location on Johnston St. near the intersection of Guilbeau Rd.
Traveling from New Orleans to attend Festival. Had a blowout. Showed up 45 minutes befor closing time with a few cars ahead of me. Was told not to worry. Would take care of me. Great service. Competitive prices. A 5 star experience all the way around!
Bought two tires there last week. Guys were great to deal with and got us squared away at a reasonable price and timely manner.Had an issue with one if the new tires yesterday and went in today and they took care of it. Didnt try to justify it they just said nope should be like that well take care of it... And they did!
Whether it was my older model Grand Am, or my new Audi, I have always received the best possible care and attention to my vehicles. I had a nail removed from a tire last week. Adam has Always guaranteed Me great service, dedication, and expedience. I Missed the chip machine, though.
Great staff and very honest!!
I have purchased tires from Allied for years and I was concerned about the new company that is taking over all of the Allied locations.When I called today about an issue I was having with my tires that I purchased from Allied I did not know who I would be talking to or what to expect but to my delight it is the same great team serving at this location.Adam and his team heard and remedied my problem immediately. They showed that customer service and customer satisfaction is a top priority. If you are looking for great service after the sale I definitely recommend this location!
AWESOME!! Customer service!! We were in our way home and picked up a screw in a tire. They were all eager to get us back on our way safely.
Definitely 5 stars! Thank you so much for all of your help Doug! I truly appreciate you guys helping me get back to Texas with my babies safely!
It is not very often that I leave reviews. But Adam and Ricky at allied deserve my time to say thanks and that their word is gold. If they say they will do it count on it. Thanks again. You were right Adam the tires ride amazing and look tough. Hard to get a off-road tire that rides quite and smooth.
I’m so glad I stopped here instead of going somewhere else. These guys are so helpful and very kind. I will definitely be doing business here from now on and will absolutely recommend anyone to do business here. Drew (guy at the front desk) was very welcoming and helpful. Thank you!
Quick service
Ricky and all of the guys were professional and honest. I really appreciate that they did not try to add on unnecessary repairs like several of the other places Ive visited in the past. I will tell every person I know about the outstanding service I received. I am a life long customer from this point forward. Great job guys!!!
Past 2 years I have been coming to this location for the majority of my car repairs. I love to come here.
Wonderful people to work with. Very Accommodating and Knowledgeable. I would recommend them to anyone. A complete break job.
Great friendly service! Ive been there twice. Once to buy tires and another to repair a tire on a different vehicle. They are one of the only automotive places that I feel like they arent trying to screw me over. Would definitely recommend to anyone!
Went to get my wifes car tire patched. Very friendly and was in and out in less than 30 minutes. Thank you.
Clearly busy, but still very quick! It took barely an hour to replace 3 tires and get an alignment. I dont think Ive ever had service that quick anywhere else! Honest and upfront, too.
I went in and spoke to a guy named Chad! He was more then helpful, respectful and guided me to getting the right tire and helped me fix a long problem on my Nissan 350! Everywhere else I went I didn’t feel like they cared about anything but money!!! Here I felt like family I will return as well as my family and the company I work for!! Thanks chad!
Services performed: oil changeVehicle: 12 ford focusSatisfaction w customer service: 10/10Stopped here on my way out of town. My 6 year old was crying, the people working here offered her brownies and a soda and did their best to make her laugh while we waited. The wait was short and the people working here are more than polite.
Awesome quality of products and service techs! Johnston Street location has the best mechanics and techs!
Good service
Big thanks to Adam Mach and everyone at Allied for taking care of me today. They really go the extra mile to make sure you are taken care of for a fair price. Highly recommend!!!
Excellent service and friendly staff
Bought a tire from a tire choice location on the throughway. Less than 2 hours later, less than 25 miles, the tire was flat. The side wall blew out. Because they have multiple locations, I called and asked if we could stop at the Johnston street location. They said that was fine. However, the Johnston street location then proceeds to charge me $81 to change a tire that was purchased less than 2 hours before. When I called to complain, the assistant manager CJ essentially told me it was our fault and there was nothing he would do for us. This was after repeatedly telling him that we did not hit anything. He basically called us liars. The lack of professionalism and concern for their customers is absurd. I called the Evangeline location and they apologized for the poor business practices of their sister location and credited our account for a new tire. STAY AWAY FROM CJ AND THE JOHNSTON STREET LOCATION!! THEY ARE CROOKS!!
GEAUX DOUG!!!! This place is the best!!!
Overall a good experience. Slight glitch on having the tires I needed in stock, but they got them from another location and all was well. Highly recommend for excellent customer service.
Quick, friendly, helpful service from reliable and respectful staff. Prices are always comparable to, if not better than, their competitors. Clean waiting area. Allied has been our go-to tire and service center for many years.
Best place ever!!! So helpful and affordable. Fast and reliant. Best experience and prices with auto work. You can count on this crew.
Great service and great product. Dru was the only person to answer the phone after I spent 20 minutes calling around trying to get quotes on tires. They have earned my loyalty.
By far the best experience Ive had with a tire service provider! Thanks Adam Mach for delivering exceptional customer service!
Someone stole change out of my vehicle -- NOT COOL
Visited Tire Choice for what I suspected as a need for a brake repair. After a thorough inspection the mechanic discovered it was the brake booster not the brakes themselves. Though they did not perform that type of repair they recommended a repair shop to consider. There was no charge for the time and inspection. The employees Chris Boudreaux and Christopher Mach were friendly, knowledgeable and helpful.I would definitely recommend Tire Choice for auto repair.R. LanglinaisCarencro LA
I recently went here to get an alignment after installing a 2’ leveling kit. They charged me for an alignment but my truck was pulling to the right a little while after leaving from the parking lot. I went back and the same guy who just did my alignment tells me I need 4 cams and he wouldn’t be able to do anything with it until I get those 4 cams. Now even the regular joe outside knows that a 2’ level kit does not require you to get 4 cams installed. So I was beat for my money with them because my truck still isn’t aligned. Drove it right up the street to another allied tire shop on Pinhook and Jamison and the guys got it right on the spot without any hassle. My toe was off
They were amazing, they helped me out a d got me back on the road in no time.
Thank you Adam Mach and the Allied team for taking care of my tire needs. I can always count on you to take care of my vehicle and get my family safely back on the road!!!
I always enjoy the friendly and courteous service. Prices are reasonable. They dont pressure you to purchase extras you dont need.
Allied Tire is my choice above all others. They are always courteous, knowledgeable, honest, and have the best prices that Ive found.
Great location great service
The team here is always so helpful and honest! Received several quotes to replace tires on a tundra and Allied was the lowest and most up front about the price. No hidden fees and no un-needed add ons... Will not go anywhere else!
They really hooked me up today! Went abov e and beyond, even bled my brakes and fixed a loose caliper before installing new tires! Other tire shops wanted more money for 40k mile tires, Allied gave us 60k mile tires!!
Yes THESE PEOPLE R FRIENDLY AN HONEST.PRICE VERY GOOD IN COMPERASION TO OTHER PLACES.TRY ULL LIKE THEM.
Always come here to fix my flat tires and rotate tires. Very nice and great service.
Always will be my first choice. Have had to visit them multiple times and I have been very satisfied every time
They have the best prices in town. Very friendly and eager to help.
Drue and his guys on Johnston street will treat you right. They Have never let me down.
Great bunch of guys. They really try to do a good job.
I was in and out in less than 30 minutes. They were professional and friendly. The prices were less than I expected. I usually go to Wal-Mart, but I think Ive found a new place I want to continue going to.
Best service, in and out, great price, go see Chad and Drew,they will take care of all your needs
Always satisfies. Their work is impeccable.
These guys were extremely nice, fast, and helpful. They did not try and sell me on a bunch of stuff I didnt need. I will always go back here.
Clean store, great service
Sometimes there can be a long wait, but its worth it. The guys here are so helpful.
Dropped my truck off at 7:30 and it was done before noon on a busy Friday morning. Quality service with a great price, definitely coming back next time my truck needs serviced.
Great service, prices and crew!
Honest, courteous, respectful, prompt. Highly recommend!
These people are the best and most trusted in town!
Great place...fair evaluation on problems with vehicle..and also good on pricing
Always so helpful! Best tire place in Lafayette!
Chad was great helping my family with tires and brakes!!!
Great service and speedy repair! Never going to anyone else.
Good service, fair prices
Superior service. Always helpful.
If you want professional, affordable AND honest, you definitely need to come here. I will never go anywhere else for my tires!
Fast and friendly service!
Great all around.thx guys c u soon
Nice but slow. Very slow
Very good work for a fair price.
Got there when they opened and I was off to work in 30 minutes!@
They did what was asked in an untimely manner because their inventory records were incorrect. They had to go find the tires after I purchased them.
Adam & Drew do a great job
I definitely recommend this place for anything tire related. Ill be back
Chad was very friendly and helpful!!
I just cant bring myself to go to anyone else for great service and products.
The Greatest Tire Store on Earth
Excellent service
Great service ever
They rotated my tires (at no charge) correctly after another place screwed it up.
Adam hooked me up like always!!
Great guys