Very nice and polite. Their time estimate was accurate. The shuttle service is very convenient and the driver was nice. Reasonably priced services. Definitely will use again.
My experience here was beyond exceptional. I was greeted as soon as I walked thru the door. They offered me coffee and water not long after entering. They are very neat and clean. They were helpful with giving me reassurance with my vehicle. Id say one of the best shops in Lafayette by far. I highly recommend these guys. I will definitely be going back there for future repairs if needed.
My vehicle had several issues that needed to be addressed. Staff is super friendly and keep you informed throughout the process. I also like the early bird drop off option since I don’t live close to the shop. Will gladly use CBA-Lafayette for future needs
They were very helpful and so nice. Definitely would recommend them.
Had problem with my breaks and rotors and actually happened unexpectedly when I was driving my mustang which was strange to say the least. Anyways, the guys here took my car in right away. Replaced my front rotors and pads and calipers. Before letting me go they realized they didn’t check the back ones thoroughly and realized parts needs to be replaced and told me my car was not safe to drive. I couldn’t really afford replacing those as well and I planned on getting a new car next year. I also told them I have to be at work early in the morning and would have trouble getting back later to get this fixed. Not only did they replace the parts for free, they stayed open later to do it. I couldn’t believe it. I have never had that experience anywhere in my life all the years I had this car. Good people. Kind. Generous. God bless them and I will definitely go back there if I ever need another repair.
Let me start by saying that I do not normally leave reviews for any companies that I have dealings with. The reason I don’t is simple, most companies pay people to leave good reviews on their websites so I pay no attention to reviews personally.With that said, I have no doubts that the reviews you see on this company are legit because of the very professional work they do and the customer service they provide.It is very hard in todays time to find good, honest people anymore but these people truly are. I brought my daughters car to CBA because the A/C completely quite. Upon bringing her car to them, I met with Perry, one of the Customer Support Guys. He was very professional and greeted us at the door. After explaining what my issues were, he brought her car straight into the shop and said he would call me once he found the issue with the A/C. He called me a couple hours later and explained their findings and told me right then what the cost would be and the approximate repair time.He also offered other services that he thought would be necessary for preventive maintenance in which I had done as well. When I picked the care up, there were no added charges that were not discussed as is everywhere else you go.But none of that is the reason for me leaving this review. About a month or so after picking my daughter’s car up, her brakes started acting a little squirrelly. I brought the car back to CBA and Perry said that he would take a look at the car to find the issue. Not only did he find the issue with the brakes, he immediately started working with CBA’s warranty department to try and fix the car at no cost to me since one of the PMs that I had done was brake system flushing. The issue with the car was the master cylinder and the brake booster which normally costs $1500. Flushing the brake system has nothing to do with the brake booster but CBA covered the entire cost for me and I paid absolutely nothing for the repairs. $0You just do not get that type of service anywhere anymore and I’m sure most of you would agree.I definitely recommend CBA for all auto repairs and will definitely return when/if I need them in the future.Thanks again Perry, for everything.
Amazing service, friendly staff, great communication, and very accommodating when your vehicle is being fixed. They were all great at keeping me informed as work was being done and their complimentary shuttle was a lifesaver. The text updates and final email report are very thorough and even include photos. Unlike dealerships, they are also willing to get your vehicle seen quickly. Saved me weeks of waiting to get in the dealership! Thank you all at Christian Brothers!
This is the cleanest, most well maintained auto repair shop I have ever seen and the staff is top notch. They made sure I was offered water or coffee, even a snack since I decided to wait at the shop. The seating area is very comfortable with plenty of outlets if you need to charge your devices. They made sure to clearly discuss what was going on with my car and kept me updated. Im extremely pleased with my visit here and will only bring my vehicles here from now on.
Amazing service, team and atmosphere! They were professional and courteous. Dealing with automotive troubles can be stressful, but the staff and leadership were clearly interested in getting me back on the road will as quickly and affordable as possible. Thank you!!
Very nice facility. Staff were friendly and professional. Service Rep (David) took all the headache out of the extended warranty process.Was particularly impressed w/ CB’s vehicle inspection messaging system; the mechanic working on my car took pictures of the parts at issue and wrote up a detailed diagnostic summary, which was emailed directly to me. Nice touch, hearing from a mechanic directly.
Amazing customer service. The mechanics were honest and able to video and take pictures of issues found. Will be using them on a regular basis .
Thank you guys for treating us so well. This place and its employees are top notch. I will not be going to anyone else for any service again. We were pleasantly surprised with how fast we got our car back, especially with the large work order to get us ready for our trip. We had a lot of service done,and our car was ready by the end of the day. Anywhere else we would have waited more than a day. Our car is running better than ever. Thank you as well for supporting our local veterans!
Love this place. Staff is very nice and friendly. Place is always super clean. Great prices. They know their stuff 🤗! Always completes jobs in a timely manner and good fair prices. Will definitely be back for any service needs for My Tahoe! Thank you 🙃!
I went in for an oil change and what I thought was front end issues. Unfortunately after the technicians diagnosed the issue, it was my transmission. They dont rebuild transmissions there but, thier professionalism and the way they treat their customers was top notch! I will never bring my vehicles anywhere else
They were very nice and very fast and accurate with there service didnt have any problem thank you Christian brothers, they also keep you updated on servicing your vehicle through the process 😁
Not only were they professional, they also took the time to fully explain the repairs needed to my vehicle. I HIGHLY recommend them to anyone wanting an honest, dependable, qualified auto service.
Absolute touchdown service! Professional and trustworthy people. Once they opened here in Lafayette, knowing they’re a faith-driven business, I was confident they’d do exceptionally well. From the shuttle service, to the text-to-pay options, to a full inspection report sent to my phone, to constant communication, to their friendly and relatable spirit, I was proven right.My new go-to. God bless! 🇺🇸🚙
Very professional. Love how they include pictures and videos! Will be back for more services in the future.
They were quick and efficient in repairing my vehicle. Kept me posted every step, asked questions, explained in detail and listened to my needs. This place will be my go-to for all of my automobiles.
They were very quick, professional, and attentive throughout my services. Not to mention they are very nice people!! Got an oil change and my tires changed at a good price. I will definitely be coming back again.
I would like to express my gratitude and appreciation for Christian Brothers Automotive. Perry Bahr was so understanding and informative. I did have to wait but, they do have a shuttle that will take you anywhere in Lafayette. I did just walk in....drop from the sky(hahaha). I was dropped off in front of the mall and picked up in front of the mall. The driver was very friendly and respectful. When we arrived back my car was fixed and ready to go. It would have taken Mercedes 2 years just to do a diagnostic test....would have seemed like it.. They got it done and Perry said if you have any other problems just bring it back. He really provided CAPS=courteous, accurate and professional service. Thanks a million Christian Brothers Automotive.
Excellent service. Polite and extremely helpful. Worked directly with warranty to fix my issues. Excellent communications throughout the entire process. Highly recommend these guys for your auto repair needs.
They correctly diagnosed the problem and fixed it. Kept me informed throughout. Strongly recommend them.
The atmosphere is Great and the staff’s Amazing!!! I called early morning explaining the issues I was having with my car and received a same day appointment. I was informed throughout the day about everything that was going on with my vehicle. When I left this establishment I was extremely satisfied. The staff is so professional, patient, and kind!!! I can’t say it enough. Thank you Christian Brothers for helping me!!!
Amazing place, amazing staff, fixed our vehicle that needed major repairs in a couple if hours. Car runs like new. They offer shuttle service to work and home if you need. Place is very clean and feels like a spa inside. Staff was awesome, friendly, the mechanics you can tell love their job and want to work and like working there. Def will go back place is great!!! Owner is awesome and greets highly recommend
Professional, hospitable, and honest staff They provided us a high level of quality service. The owner Mr. Moran was Instrumental in making sure that all these things happen for us. Highly recommend it
Great place to get your vehicle looked at. They fixed several problems in a timely and professional manner. Highly recommended 👌🏻
Customer service is top notch. They did a very detailed inspection, listed all the deficiencies found and their recommended repairs. They include pictures of the issues! They quoted me for each issue, and performed the repairs on the ones I approved. Turn around time is excellent. I just contacted them to do another repair for me, so clearly I recommend them!
I have finally found an automotive shop I can trust! Extremely knowledgeable & friendly owners/staff. They will go the extra mile for you and make sure things are done right. You know you’re in good hands here!
Needed seatbelt latch changed. Had previous work done, but went back because of the Amazing customer service. Was able to drop of my car and they brought me home and came back to pick me up when the work was done. I didn’t have to miss working like I would have had to do at the dealership. This is MY place now! Highly recommend Louie and this crew for all your automotive repairs.
Friendly and knowledgeable staff but booked appointment for oil change at opening (7Am) so wouldn’t have to wait very long. It still took 1 hour and 45 minutes to complete. If wait would have been reasonable I would have given 5 stars
I cannot say enough about the level of customer service that Christian Brothers provides. They were professional and honest through the entire process. They kept the parts that were replaced on my vehicle to show me exactly why those parts needed to be changed and that they had in fact been replaced. They took time out of their day to drive me home and offered to pick me up when my vehicle was ready. I was made aware of each deficiency after a multi point inspection and then made fully aware of what repairs were necessary vs. the ones that could be revisited at a later date. Vehicle Service 5 stars! Customer Service 5 stars! Great integrity, very fair pricing and all with a remarkable relationship building approach!
From the phone call to the payment time it was a awesome experience with the staff. They took care of my truck like it was theirsThank you
The office managers was very professional and extended great hospitality..They offered refreshments while waiting ..I also had the pleasure of using a very home like decorated clean bathroom ..The place was clean from the waiting room to the service area ..highly recommended
I tried Christian Brothers Automative because I couldn’t find a shop that would do electrical work on my car. I was hoping to get it done today so I could get a state inspection before it expired. The owner greeted me at the door and was so nice! Everyone there treated me with respect and that’s very important when you are a female at a auto shop! The waiting room is comfortable and I appreciate the Christian vibe. They were able to find and make my repair in less than an hour. The price was reasonable. And Zach did me a favor and put my new steering wheel cover on for me! I will definitely be coming back for my next service! These guys are great!
Would use fir all my auto repairs. Great service!!
All it took was one visit for me to become a faithful customer. The staff here is so AMAZING and beyond helpful...I was sitting waiting for my vehicle to be complete when an elderly lady walked in for service and she was concerned with the wait to get her vehicle serviced and the gentleman (I can’t remember his name) offered to bring her home up the road and pick her up in their shuttle vehicle. I have never seen or experienced such service ever before. You’re hospitality speaks just as much as your work does... You can’t ask for better service and reasonable prices.
Best experience I have had at an automotive service ever!
I had my oil changed on my daughter’s 2016 Mazda 6 6 months ago. Noticed a few months after this work was completed that the oil was low by a quart. So I’m calling the Mazda dealership asking about this low mileage engine how could it burn so much oil. They said bring it in. Well the problem was no crush washer from this place. If you are going to do the job do it right.
They are very professional and the absolute nicest people i have ever had the pleasure of dealing with. Extremely honest and I highly recommend this Company to anyone!!! I will definitely be back if I ever need a great mechanic shop again.
They were great and very helpful, I would recommend anyone there, you get an outstanding amount of respect very kind people and very knowledgeable of what they are there for, and as said i will continue to recommend my family and friends there.
Very professional and clear about what they were doing. The shuttle service is just another feature that makes them great!! Will definitely come back in the future when needed. I love how the owner comes out and greets the customer!
Impeccable service! Staff members were all super friendly and treated me like they knew me the first time I walked in.
The team at Christian Brothers met and took care of all my aging vehicles needs! Scott and David were very accommodating, friendly, and informative!! I will definitely be revisiting and would recommend Christian Brothers!!!
5 star service! They have my business because they are honest and will do what is best for you. The staff has Integrity and displays a hardworking ethic. The facility is nice and new too! Thank you guys so much!
My truck was making a clanking noise. Brought it in, they found it and ordered the parts, i was on the road in about an hour. Excellent service. Timely repairs. Not what you expect when entering a mechanic shoo.
Great group of guys that will take care of you
For any of your automotive needs. Christian Brothers is the best around. Great service. Friendly and respectful staff. And very competitive pricing.
I had made an appointment here for Thursday, 03/04/21, and unfortunately COULD NOT keep my scheduled appointment DUE to the vehicles radiator smoking so much . I was afraid to drive it period to Christian Brothers Automotive to have them look at it . I COULD NOT call and cancel my appointment DUE to my brother having to use my phone for his work that day and he left the house early that morning. I plan on calling next week and trying to re schedule with them if at all possible and this time my cousin who drives a tow truck will tow my vehicle to Christian Brothers Automotive. BUT, what I can say is the person that I spoke to on the phone when I first called was real professional and pleasant to speak with . Sounds just like the kind of folks that I do want to do business with . So please be aware that I will be calling you all again, next week, to re schedule my appointment. This time my vehicle will be towed there by wrecker . So sorry that I COULD NOT keep my Thursday appointment BUT I was worried about even trying to drive my car.
Great atmosphere, clean, very polite, honest, and reasonably priced. One great asset is their shuttle. Love that owner is so nice and working with his team. I would recommend everyone to go there to have work done on your vehicles. Thanks for the great experience.
Fast service, professional, and just nice people. Very thorough
I made an appointment online. They were fast to respond. Took me right in at the appointment time and did excellent work. They keep you updated by text throughout the process.
I dont know if I can say enough good things about Christian Brothers. The employees are obviously excellently trained. They are friendly, professional, knowledgeable, and positive. They must love their jobs because they are so positive. In fact, the whole time I was there I detected a positive atmosphere. Joshua is wonderful. He played a big part in the tenor of the atmosphere.I learned about. CB from a friend of mine. Hes never been there but he saw it when driving by. I decided to take my truck there for a second opinion on some repairs recommended by the dealership. Turns out, the repairs werent needed at all. CB saved me about $300 on unnecessary repairs. Additionally, they told me that my air filter needed to be changed, something the dealership didnt tell me. This tells me that the people at CB arent in it to fleece innocent customers. I respect and appreciate that. I highly recommend Christian Brothers Automotive.
As a single mom you search for places that wont take advantage of you and actually want to do the right thing even if it means that the situation isnt worth repairing...thats what I found here at Christian Brothers Automotive...they were so patient and answered all my questions with kindness...they gave me the real on my my vehicle and allowed me to see pictures of everything that was wrong...so professional and courteous...every person I spoke too was nice...excellent customer service! They will be taking care of both my vehicles from now on!
Job was a little more pricey than other places, but the service was 500 times better than anywhere else. The staff was super friendly and nice. Repair was flawless. Would recommend to anyone who wants great customer service with a smile.
Loved my experience with Christian Brothers Automotive. They’re very knowledgeable, friendly, and helpful. Got the job done quickly and efficiently and we’re fair in their diagnostics and prices. Will be using CBA as our regular automotive experts from now on.
I love that there is no guessing about exactly what the problem is or how much it will cost. I appreciate the texting updates and quotes in writing with pictures included so that you know exactly what is going on every step of the way! Recommend!!
Came into Lafayette for some work and had engine issues as we arrived into the city. Called CBA and they took my truck in immediately. Had diagnosed the issue and repaired within 3 hours. Also found a serious potential issue that needed attention. Gave me a quote. Great service and convenient location. Will continue to use their services when in town.
Its never a good feeling when your car breaks down on you but Christian Brothers Automotive made the experience as amazing as possible! Very professional, caring, fast service and great customer service. The owner, Lovie, was simply amazing and a Godly man. I HIGHLY recommend Christian Brothers Automotive!!
The professional courteous staff was refreshing as you sit in a interior decorated lobby, unlike any automotive repair center, awaiting the expeditious repair/maintenance of your vehicle. The wide range of service, from tires to engine replacement, make this a one stop destination for your automotive needs. & finally, anytime my wait is accompanied by K-Love playing in the background let’s me know I’m at a business that I want to support for so many more reasons other than the services provided. Give Christian Brothers the opportunity to earn your business & I’m certain your experience will replicate mine. Kudos to the staff & thank you to the owners, Lovie & Lyndsey Moran, for going out on a limb to stake Lafayette, LA as a city that will benefit from your presence. Well done!!!
They are so friendly and have great customer service. Clean waiting area with coffee, snacks and area to charge phones. Fast and quality service
Beautiful facility with modern design that is very inviting to a customer. Lovie and David are very helpful in answering your questions and giving you updates on your vehicle. Professional environment, definitely referring family and friends.
Very friendly staff who is very concern with problems of vehicle. The owner himself is very active in all areas of needs with your vehicle! I really think they represent their name Christian Brothers very well because they show much interest with your needs! Very informative with problems and solutions of your vehicle! This was my first time dealing with them and I’ve decided to continue because services is awesome!
These guys are FANTASTIC! Fair price for tires and balance and even quoted me on a great oil change!! I will definitely be using these guys in the future as my go-to!!!
Heart felt customer service! Excellent hospitality.
I found Christian Brothers Automotive after a lengthy search for shops and mechanics in the Lafayette area. After having an extremely bad experience about two years ago with my old car at a place in Carencro, I was a bit hesitant to take my car anywhere after that. However, after a good search and finding them, I saw the plethora of good reviews and read just about everyone of them. I wont lie, I thought it was likely to good to be true, but I decided to go ahead and take my car over to them anyway and give it a shot.Im here to say that Im 100% satisfied and glad that I brought my vehicle on over to them. Everyone over at Christian Brothers Automotive was not only friendly and down to earth, but they were upfront on their prices, knowledgeable on their work and informative, they held a high level of professionalism, and everything was done in a precise and timely manner.Im extremely happy with the services they provided, they took very well care of us and were completely understanding of our financial situation and needs. Ill most definitely be taking my vehicle back to them for any other services now or in the near future.Thank you Christian Brothers Automotive!
Finish my oil change in a timely fashion. Very nice staff. Gave good feedback about what my car need to run smoothly.
I am blown away about how nice and friendly this company is. I was able to call the company at work, and they were able to use the shuttle and get me back and from work. The service was super fast, and they took their time explaining to me about certain aspects I did not know about.
Having your car repaired can be stressful, however with Christian Brothers this experience was simple. Not only was the staff genuine and loyal but honest. Did you know they have a transportation service that will bring you home while your car is being repaired then pick you up once the car is ready. Being single and no family in Lafayette I was so appreciative they have this service. My new best friends. Thank you again.
Very pleasant, experienced, affordable and timely. I will definitely use them again!!!!
My experience was amazing . They came and picked up my car . They kept in contact with me the whole time . They sent pictures . I felt confident in everything they were doing . I will never go anywhere else .
Will be back. You guys are awesome. Thank you for all your help with our jeep!
Customer service and communication were above and beyond. Highly recommend!!
I had a wonderful first experience with the staff that works here. Everyone was so kind and professional! They are extremely accommodating and had a quick turn around even though I needed to come at the end of the day. I highly recommend this place to anyone with car needs because they will have your back and make you feel like your vehicle is in good hands!
Super professional with a quick turnaround. Courtesy shuttle made the routine maintenance and repair very convenient, especially on a workday. Ended up purchasing a set of hard to find 37x12.50 radial mud terrains from them too- best price in town!
Had my cars first oil change here, wonderful, kept me informed via text, fast, extremely friendly and helpful. Offers drop off at work after leaving vehicle. So clean and inviting if you have to wait instead of dropping off.
From the time I called them to schedule an appointment until the time they completed the repair I was impressed. They send a detailed summary of what they found including photos. Will definitely use them many more times!
Business is clean. Management is courteous, quick to assist, and well managed. My vehicle was serviced in less than 30 minutes upon arriving to my appointment.
I went to CBA to inspect my brakes. They came back and said that I still had good brake pad and was not time to change. Save me money and they were open,after freeze, when no others were. Thanks!
Worked with me to diagnose what the dealership couldnt fix. Communicated and documented the entire repair process. I would highly recommend them.
Professional and personal staff! I loved that they text and updated me throughout what is being done! Will be using them again!
They were SO incredibly nice and helpful! They go above and beyond for their customers. They even offered to give me a ride to the shop if I had no way of getting to them. This was my first time using Christian Brothers Automotive and I will definitely be using them for all my future car needs.
Tried this company out because I had heard good things. Check in was great. They offered to give me a ride home or come pick me up when my vehicle was ready. While my vehicle was getting fixed, they sent me text message updates and called and told me about some other issues I need to take care of. Price came in under the other quotes I had gotten for the same service. All in all very weird experience. Never felt that comfortable or taken care of at a auto repair place before. Highly recommend going here but be ready for something different.
Best place to have your car repaired. Great people.
I went to change my oil & before I knew it they were done. Even though I wasn’t there to do my tires, they notified me that I had 3 nails in one of my tires. Excellent service with a smile. I will definitely go back!
Service is amazing both the times I went there. I never leave disappointed.
Very nice people.
Very professional and friendly service, diagnosed check engine light in a timely manner. Will definitely do business with them again.
Great services and Best friendly. i love that company
I was very pleased with my experience at Christian Brothers. They were professional i will recommend them to all I know.
Christian Brothers Automotive is a professional organization. My automotive issues were explained and fixed in a timely manner. The customer service was spot on and without question, I will continue to go there for all my automotive needs.
Super nice folks. Really enjoyed going there. Took about 35-40 mins for oil change and tire rotation. To me that’s standard time to do this and do it right. Will go back!
Definitely earned my business. Very timely and professional. Give Josh a call he will fix you up!
The hospitality was on another level!! They gave me a ride to work and picked me up!! Took the time to explain everything to me so I could understand what was going on. This was the best experience I ever had dealing with mechanics. I refuse to bring my car anywhere else. Thank you CBA!!!!!
Very professional, nice and courteous.Satisfied with the job . Will recommend to friends.
Very friendly staff and super clean facility. Appointments are recommended to avoid wait times.
Very nice and knowledgeable. Service was the best Ive gotten at an auto repair business.
I can not say enough positive things about my experience at Christian Brothers. As a female I am often intimidated when it comes to car shops but not here. They were very friendly, helpful and professional. Will definitely be returing.
Christian Bothers Automotive were very professional, courteous and thorough! They were transparent in the work and parts that were needed, and provided an estimate prior to doing the work. Veterans supported!