With any big corporation comes money hungry people. This company is not concerned with customers just profit. I would buy elsewhere to protect yourself.
My car buying process was flawless. I got the car I wanted for a lower price than expected. Kristen Bond made the whole process as easy as it could possibly be! 10/10. Will go back
We traded in our gas guzzling Ford Edge for a much more fuel efficient Used VW Golf to get back to see family without spending a fortune. Our little Golf has proved to be the perfect fit and saves us tons of money.The entire purchasing process was a breeze and Shad and Dawn were extremely helpful, laid back and fun to work with. There wasnt a trace of pressure that you normally feel during a car sale and it was actually really entertaining.Although we did have a few hiccups with our car after the sale was completed; Shad, Dawn and Terry all kindly went out of their way to make sure that everything was resolved and we came away from this as very happy customers.I hope that the owner(s) of Raisor Auto Group sees this review and is/are aware of what great assets they have in Shad, Dawn and Terry.They are the ideal people that all companies should strive to hire when looking for the right team for their staff.I 100% recommend this dealership if you need to purchase a used car.
Needed to get some paper work filed today. They knew exactly which forms to fill out and got us taken care of quickly. We are always pleased with our experience at Mike Raiser Ford.
Heath took Great care of us! We drove over 3 hours to get our Vehicle and was on limited time. Heath had the car ready to test drive and we purchased the car. We were in and out within 2 hours.From the moment we arrived everyone we encountered was very helpful and nice. A really good experience and we would buy there again.
Doug, Id like to thank you for the excellent service! We bought a beautiful 2017 Explorer from Doug Lovould at Mike Raiser and it was easy and actually an enjoyable experience. I dont think Ive ever enjoyed buying a car before. Ill definitely be back if this is your standard! Thanks again!-Theadore family
Just wish the service was a little quicker.
I stopped into Mike Raisors service center to fill my tire that was registered low on my Digital dashboard on my 2017 FIAT 500C. The Cust rep told me I ran over a nail in the road, and so I was very surprised. He gave me an estimate for replacement tires and warned me that I can drive it for just a bit more, but I need to replace the tires. He filled it with air. I Left but returned in 5 days to pay him for two SAME brand new tires. MRs does not sell FIATs so I was completely honored and walked away with a happy response You are welcome here anytime! I replied, Thanks and I will be back!
I just purchased a 2020 Mustang Gt 500 from Raisor Ford in LaFayette, IN. Previously to this I purchased two 2019 new Mercedes from their Mercedes dealership. From Charlotte, NC to LaFayette, is a long ways, but the buying process is so good, that I continue to purchase from The Raisor Auto Group. The last two cars, I had delivered to my home. Their pre-inspection of the cars delivered was amazing and they found a spot on a wheel, that even if I pointed it out to you, it would be hard for you to find it and have ordered a new wheel. They have excellent pricing and the buying process is so smooth. On my last purchase, I did it all in the comfort of my home on the telephone. Remember they have 8 different dealerships, so there is a lot for you to choose from. I highly recommend the Raisor Auto Group.
Jamie Martin was exceptional to work with at Mike Raisor. I needed an upgrade on the vehicle I was driving. Jamie was attentive to my needs, requirements, and honest with me on what models he felt would be a good fit for me. I went with the Ford Focus SE and absolutely LOVE IT! I couldnt be happier. He worked diligently to make my buying experience very easy and within my budget. Jamie and we will definitely be return customers and HIGHLY recommend him and the dealership to everyone.Lauren O
Excellent experience from start to finish. Started online found a car I liked, did an online credit application, received a call back very quickly. Once at the lot everything went very smoothly. I received excellent advice on how to improve my credit score and plan to follow it closely! They have a great team! Definitely plan to work with them again.
I have purchased from this dealership before and had a great experience with Derek. He has since been promoted and this time I was able to work with Chris Randolph. He is great to work with, very knowledgeable about the product and is very low pressure. Being a female there are times when a salesman can try to take advantage of that. He is just the opposite. He takes the time to determine what you are looking for and shows you options. He also took the time after my purchase to go through the vehicle and its feature for me. He is a true asset to this team and is great at what he does. You can definitely tell he takes pride in his work and in assisting his clients. I would highly recommend working with him if in the market for a new vehicle!
Great purchase with Jay Mason. Wed been shopping all over the country for a BMW X5 that we liked and we found a beautiful black one in Lafayette, IN. Jay Mason answered all our questions promptly and honestly. Jay gave me a fair deal on my trade-in and at the end of the day I drove 500 miles to buy this from him. Weve now had the car one day and put another 500 miles on it and we love it. Thank you, Jay
I went to Mike Raisor Ford to buy a car for the first time ever. I had just graduated from college and I was working full-time and able to finally afford a car payment and get a reliable car. When I got there, I was met by a salesman by the name of Roddy Richardson. He was beyond helpful and listened to all my wants and needs to find me my dream car. With his help, I was able to take home a 2016 Ford Escape which is by far the nicest car I have ever drove. Thank you Roddy!!
I recently purchased a used Chevy Traverse from Mike Raisor of Lafayette. Ryan Warren did a great job in finding me the perfect car and was competitive enough with pricing to help make my decision easy. I have been buying cars for a good many years and this was one of the best dealerships I have ever dealt with. The sales people were outstanding. The car was clean and ready to go when I got there to take it for a test drive.Everyone I dealt with there was very helpful. Thanks to Ryan and the rest of the team that helped put me in the car I wanted!! I would definitely encourage anyone to make the drive!
A friend of mine told me to go see Rod Crain at Mike Raisor Used Center in Lafayette, IN. I am so glad I did. After, talking to Rod, I discovered I use to work with his wife. Rod was very helpful, he listened to me, did not try and pressure me into anything I did not want. We sat in the vehicle together and he showed me lots of features. My husband went to look at the car the following day and Rod spent the same amount of time with him as he did me. Which was much appreciated. I made the purchased of my new car. Rod assisted me with getting the highest amount for my trade-in compared to other dealers in town. The Raisor Group is not only interested in selling you a vehicle but they are interested in providing you service after the sale. Again, that is much appreciated. I will continue to give Rods name out to my family and friends.Kristin helped me with setting up the financing of my new car and she was a great support.
Great service. Awesome staff. Everything was so easy... the way car buying should be.
I am one very satisfied customer! From the moment I walked in to Mike Raisor Imports, I was impressed with the personal attention I received from Bryan Kerr. He was interested in what I wanted in a car and showed me what was available. After a test drive, he went to work with Joe to get me financed and really understood that I needed THIS particular car and at a great rate. Together they worked diligently until the deal was done. Dont know how I could have asked for a more dedicated team to assist me from browsing to signing!! I feel like I have friends for life and that I can call upon them at any time for assistance! Thanks for all you do guys, I will refer as many as I can to your dealership! It was much easier to work with Bryan and Joe, than to work with the dealership in Indianapolis! Thank you very much, I now drive with much pride, my new Mercedes C300 W4!! Christina Elston GO HOOSIERS!
We had a great experience. We had been looking for a specific vehicle for a while and finally found it here. I emailed the dealership about the car and they were very fast to reply and set up a test drive. Once we got there everyone was very nice! Our salesman(Erik Hoffman) was the absolute best. I would definitely recommend asking for him when you go here. He was very nice and wanted us to be happy. I will definitely be going back for my next purchase.
I recently purchased a used Audi A5 Convertible from Mike Raisor of Lafayette. Brian did a great job in finding me the perfect car and was competitive enough with pricing to help make my decision easy. I drove from Cincinnati, OH to purchase my car and am extremely happy I did. Thanks to Bryan and the rest of the team that helped put me in the car I wanted!! I would definitely encourage anyone to make the drive!
I always go to Audi side to service my SUV. They all have treated me with up most respect and serviced my SUV with excellent care.
When we started looking for a car we went to the salesman that we have heard the most positive feedback on and that was Chris Randolph. Chris asked what we were looking for and showed us the Encore and Enclave. The Encore was the car for my wife. After choosing a color Chris got the exact vehicle that we wanted from Illinois.The most impressive part was the detail in which he explained all of the features of the car. We were clearly his top priority during the total experience.
I have a Boss 302 and I absolutely go to Mike Raisor for everything. He treats my car like his own
We had a wonderful experience with Jay Mason. He was very professional and really cared about making sure we had the vehicle we wanted. Jay had a bit of bad luck when we went to close the deal. The entire computer system went down which brought everything to a halt. Now was his biggest challenge. How do you keep customers that drove two hours one way happy as they sit and wait for the computer issue to be resolved. Well there just wasnt anything that could be done but keep us informed. Unfortunately we had to leave without the deal being completed. But we were able to go back over 2 days later to finalize everything. This was our first experience with this dealership and we want everyone to know it was worth the drive. We have told everyone that if they want to be treated right and find some really nice cars/trucks they need to go see Jay and Mike Raisors. Thank you Jay!
I have known the Raisor family for many years and appreciate the detail and quality they provide. Ed Pietch has skillfully advised me on Mustangs for many years. I found an Audi S4 that I liked and asked Ed to guide me through the process. Even though it was out of his wheelhouse he provided the information and help I asked for. Thanks for a job well done. The Audi people were very friendly and welcoming as well.
Great experience and Wonderful Car! Thanks to our salesman Morgan Bradley for helping my 16 year daughter pick her very first car! Also, thanks for the patience as she test drove everything on the lot :-) I highly recommend this dealership for all your new and used car needs! Awesome! A++
I bought a Ford Escape from here, and my experience so far has been great. The sale representative assigned to me was Courtney Cox and she did a wonderful job in helping me choose an Escape that met my requirements. She was polite, respectful and very helpful. I was also given several discounts since I am affiliated with Purdue. It was just an all-around great experience.
I recently purchased a 2008 Ford Escape from Mike Raisor. Going in I was interested in a newer Escape, but when I came in the person I was suppose to be working with was not there and had no idea I had an appointment. I was nervous to even consider continuing my search with them. So, they introduced me to Jay Mason and he was great! He informed me the Escape I originally inquired about was recently purchased so I was pretty bummed when I heard that. He asked what my price range was and found me a couple of SUVs in my budget. Thankfully, there was an Ford Escape still available that looked the exact same as the original one, so I was relieved. I gave it a test drive that same evening and knew I was sold. It ran smoothly and I couldnt have been happier! Working with the staff at Mike Raisor, especially Jay, was a great experience. They helped me get a payment in the range I was looking for, even with the purchase of an extended warranty. I would recommend them to anyone looking for a great experience when wanting to purchase a used car! I will definitely be referring not only Jay, but the entire staff to everyone I know! Thank you guys for helping me find the car I have been wanting:)
Great service.
I take my Mazda here for everything. Matter of fact, taking it in today. The finest service, friendly, they know what they are talking about and doing. I do buy my Mazda out of town because they are a bit high here, but service is great! Honored my warranty 1 time because of the battery failed with no questions asked. Great customer service.
Thanks so much to Chad Snyder from Mike Raisor for helping me choose my new SRX. You were so patient with me; as I was unsure of what I wanted. But we arevery pleased with our choice. AND I LOVE THE COLOR!!Thanks again for making it afun day for us. Your knowledge (and humor) were very much appreciated.~ Jo Ellen Clark
Went to a million dealers. Emir(salesman) and Mike(sales mgr.) Were very informative and upfront with all pricing! NO playing numbers games! The first pleasurable car buying experience!
Didnt have the exact car I wanted, but Tyler at Mike Raisor put in the time & effort to find it for me, they went and got it, and still had the best pricing I could find. The volume of communication with Tyler was just right so I knew what was going on, yet not overwhelming. The entire staff was very polite. We will definitely use the Mike Raisor dealership for our future purchases.
The decision making process of buying a car can be challenging. Internet information overload combined with face to face sales pressure can make it undesirable. Nick and Tyler did an exceptional job of working with me on Audi Q7. Informative, clear communication, timely responses to questions and emails, and driven to satisfy us. Refreshing. Great follow up and Id highly recommend doing business with this dealership.
Sales representative Chloe Fivecoat was absolutely great in finding me the vehicle that I was looking for! Chloe went above and beyond for me, she stayed in touch with me, overall shes the best Sales Representative Ive ever came across. The other employees at Mike Raisor was courteous and helpful as well. Everyone treated me with the utmost respect! I am grateful and absolutely satisfied with Chloes salesmanship, as well as Mike Raisor employees professionalism.THANK YOU,Travis Harrison
I have purchased several vehicles from Mike Raisor Automotive Group and have had excellent service each and every time. Coby is an outstanding salesperson who is honest, fair and goes out of his way to meet our many requirements. All of the finance individuals go out of their way to not only explain the loan paperwork but to also make sure that the financing fits into our current life situation(s). I have always recommended Mike Raisor, and will continue to do so!
I have dealt with the Mike Raisor Automotive Group for the past 10 years and have had nothing but exemplary service. I recently turned in my Ford Focus for a Ford Escape and the transition was seamless. My sales agent, Rodney, was very helpful and professional. He easily explained all the new amenities that came along with my new vehicle and offered his assistance whenever needed. Thank you!
We needed a used vehicle rather quickly and visited the dealership on SR 38. Within minutes, Tom had us in his office looking through what they had to offer in the size and price range of what where we were looking to be.Tom then got us a couple of test drives, financing options and all in a very timely manner. We made a quick decision and love our new(er) vehicle!Thanks Tom Powell and Mike Raisor for making the process quick, painless and for working around our busy schedules to get things done!Awesome salesman, financing and service, as a whole!
Knew what we wanted, and they made the process fast. This is a no-negotiation dealer, so while we probably could have gotten a mark down for paying cash, it did make the process stress free. Staff was very helpful and knowledgeable, and made sure we werent missing anything in the car - replaced missing headrests, keys, etc.
Leased my new GMC Canyon, experience was top notch. My salesman Chris Randolph was the best part of the deal other than getting a new truck. Everyone I came in contact with at Mike Raisor was friendly and helpful. Chris went out of his way to get me in the vehicle I wanted and keep me within my budget. Overall I will be recommending the Raisor Group to anyone looking for a new vehicle.
Im satisfied with the transaction on the purchase of my new Mazda 3. They promptly answered my questions and made the purchasing experience a pleasure. Having test drove from many dealerships over the last few months, I found Raisor Automotive Group to be among the best at listening to my needs. They were never too pushy.
I was searching for an Audi RS5 and came across Mike Raisor Imports. Spoke with Tyler, and after about 15 min I decided to purchase a 2014 Audi RS5. I flew from Columbus to Chicago and drove from there. Everything was excellent, very helpful and extremely nice. Top notch service from Mike Raisor Imports I would recommend them to anyone looking for a new or used car.
I couldnt tell you about buying a car, but if you need service on your Ford or Mazda, please look no further. Im not from Lafayette, but while driving through I blew two tires and dented my rims. The wonderful people here did everything they could to get me on my way as soon as possible, including even giving us a free rental when we had to get a hotel for the night. I cannot recommend this place highly enough.
We are a new customer of Mike Raisor and only have great things to say about the sales staff. Our contact was initiated through the internet where we came across a vehicle that met our budget and vehicle needs. Ken Richards was our sales person and was great to work with. Our purchase ended up being a new vehicle with all the options we were looking for. Ken communicated with the new car sales staff and located the vehicle we wanted. He worked diligently to get make our buying experience very easy and within our budget. Ken was exceptional to work with and we will definitely be return customers and HIGHLY recommend him and the dealership to everyone. The only review we can give on the service is the department where our car was parked for our inspection was spotless!
Our salesman Derek Riley was fantastic. He explained the features on the Flex and the options available and then went out and found the model with the color and options we wanted. This is my wifes car and she is thrilled with it. She told me this is her favorite vehicle of all the vehicles we have owned. We are both very pleased with the ride of the Flex and how quiet the cabin is. We were able to take advantage of some great rebates and Fords lease program. Dan in the business office made the paperwork go smooth and quick, just the way I like it. Raisor Ford is lucky to have such good people like Derek and Dan. It was a very satisfying experience and urge everyone to talk to Derek about your next vehicle. Thanks again Derek, Charlie & Darla Mize
After 3 years of having a BMW 335xi coupe, I went back to Audi. I recently got an Audi S4 from Mike Raisor. I could not have been any happier with the purchase. Brett Raisor has assembled an outstanding team at Raisor including my former BMW service manager and salesperson, so I know the service will be excellent. They made the whole experience extremely pleasant and made the process of getting an Audi second to none. The Audi S4, in my opinion, is a class above my former BMW. I love the way it drives and the look and feel of it is outstanding!!!Overall, getting an Audi was about the most pleasant experience in purchasing a car I could have asked for.
After contacting local dealers in Tennessee, I found myself back with the dealer I have had the best experience with. Ted Lynch has been the sales associate my family has purchased many vehicles from over the past 10 years and we have never been disappointed. I purchased an F-150 through Ted and it was ready for me when I arrived after a 7 hour drive. I was on my way back to Tennessee in less than an hour and could not be more satisfied with the entire process, including the finance paperwork. They know what is needed and provide you with all the information you need.
Had a pleasant experience here at Mike Raisor dealership. Neal was very helpful throughout the process and went through every detail about the car. They also took special interest in providing the best service possible.Would definitely recommend to others.
I am very happy with my experience at Mike Raisor. I have bought my last two cars from them and have dealt with the same gentleman twice. Both times, he was willing to work with me in order to meet my conditions. I was also treated well and felt respected.
The experience was excellent. The service was fast and the communication with the sales representative Mr. Ed Pietsch was great. The way they look on the possible alternatives in terms of what youre looking for and also affordable to the pocket was terrific. Highly recommended to any person looking for a new car specially if it is a sedan fuel economy car you cant go wrong with the new Ford Focus 2013. Thanks Ed and the people of Mike Raisor for the high quality service.Thanks
This is my 2nd car purchase from Mike Raiser and Bill Draper and both have been very pleasant which I never thought I would say about buying a car! Bill is always no pressure and keeps the process moving for me which is greatly appreciated. Definitely will continue to work with Bill for future cars to come - look for us in March when the hubby is ready for his next one! Love my new Mazda!
My experience here was the best I could ask for. Not only did the salesman, Jamie, inform me of everything I needed to know about my new Ford Fusion he went above and beyond to insure my experience was positive. Jamie pointed out a small spec on the tire from the transfer of the car and had it fixed for me for free within two days. He also searched for the exact car I wanted with no hesitation and kept me very informed through the whole time. It really was a very personal and enjoyable experience and will continue to visit and work with this wonderful dealership.
We had an appointment to look at a truck. The sales person we were to see was busy but he had arranged for the keys to the two trucks we wanted to see to be available. We were able to explore the two vehicles as we saw fit and we even test drove one before our sales person was available. Once he was able to talk to us he was quote attentive and listened to our needs. The whole experience was quite comfortable and we enjoyed the experience.
My salesman was Jay Mason and he is the best! I called him on the phone, told him what I was in need of and the very same afternoon, I was test driving a beautiful car that met every need of mine!That was on Thursday and Friday evening (24 hours later), I was signing for my car and driving it home!Thank you Michael Raisor for hiring such a wonderful sales person!!! I will always return to your auto group for all my vehicle needs in the future!
Go there often to get parts or get a car repair, I work for a used car lot
The communication and persistence I received from Mike Phelps during the search for my new truck was remarkable. They kept looking until they found it. I have purchased other vehicles from there in the past and have always been treated excellent. I would recommend anyone looking for a vehicle to stop and give them a chance to help😀
I had a very positive experience with the pre-owned sales group at Mike Raisor. My sales representative Josh Oliver was considerate and patient, answered my questions, and if he didnt know the answer asked someone who did. Everyone was genuinely concerned with our needs. I like their no haggle policy, and the fact that in the case of my vehicle the price was at the low end of the Kelly Blue Book value range. They will be my first stop for any future car purchases.
I recently purchased an F-150 Lariat 2013 from Mike Raisor. I will be using this vehicle as a mobile veterinary unit which required some specifics. Jamie Martin did an excellent of fulfilling the vehicle needs. He was always dependable, punctual on phone calls and meetings and extremely helpful! I would recommend him to anyone who is in the market for a new vehicle.
Great Experience. They were very helpful and even made sure that I did not buy a car out of my budget. They made sure I was comfortable with my purchase. Will recommend to all my friends and come back to buy a car again in a few years.
We are repeat customers of Jamie Martins. Its always been frustrating to me shopping for a new vehicle, but thats where Jamie has proven to be much different. Jamie has been helpful providing information but at the same time, he allows his customers the opportunity to shop without interfering. Jamie is most definitely the model of how car sales staff should be - available when Im ready to talk but willing to leave me alone until then. The entire Raisor team - from sales to parts to service - has always been helpful, courteous and professional. Thats a winning combination in my book!
Our salesman John Fike was everything youd want a car salesman to be! Before we even visited the dealership, he calculated payments on several trucks so we could decide which vehicle would fit our needs and our budget. By the time we arrived to test drive, we had narrowed our search to 2 new F150s. John had both waiting at the showroom (great on a rainy day!) and gave us a tour of the bells and whistles on each truck so we could safely test drive each. He worked around our schedule and provided excellent customer service. The paperwork was prepared amazingly fast as he had the truck prepped for delivery. We were pleasantly surprised how quickly we were on the way home! Thanks, John! You and Raisor Ford are WONDERFUL!!!!
This is our 2nd purchase from Mike Raisor. It was a wonderful shopping experience. Jamie Martin, our sales consultant, really listened to what I needed in a car and was extremely helpful in explaining the available features. He was also extremely prompt in returning all phone and email contacts I made with him. He let me have all the time I needed to make the decision; he was never pushy in ANY way. We got a very good deal on our trade in and the paperwork with title, etc. went by very quickly yet they explained everything extremely well. I would most definitely recommend Mike Raisor to anyone shopping for an automobile.
Nick has been very helpful, patient and professional. Best salesman with technical knowledge and good personality. I enjoyed the visit very much. He showed me around 4 or 5 different vehicles that I was interested in and took me for test driving on each of them and told me their advantages and drawbacks from really detailed aspects. Although the price Mike Raisor offered me for the Buick Verano is not ideal compared to other dealers, it was not Nicks fault and probably he couldnt do much to help lower the bar. Otherwise I really would love to make this deal with Nick.
I am very satisfied with my experience in purchasing a 2016 Mazda 3 Sport. My salesman Michael Stewart did a great job in helping me purchase the best car for me. He also made sure to answer any questions or clarifications I needed. Michael was easy to work with, and I would recommend anyone to purchase a vehicle from the Mike Raisor Auto Group.
I came in this past Saturday after working with a sales rep (Michael Reep) earlier in the week regarding a trade in for a preowned 2019 Jeep Cherokee. Michael was easy to work with, answered my questions quickly, and gave me a no BS hassle on the price and trade in values after I told him what I was looking for. When I got to the dealership, I was impressed with the quality and condition of all their used cars- my Jeep was in immaculate condition. Michael and the financing representative were both very helpful and easy to work with and they worked with me to get the trade I wanted at the financing I needed. I will be coming back to Mike Raisors pre-owned when its time to get a different car and will be recommending their service in the future. A+
Best experience buying a car Ive ever had. I worked with Jamie Martin, he was extremely helpful and didnt play the games I have experienced at other dealerships! I will definitely be going back for my next vehicle purchase and recommending him to anyone that is looking to buy a new or used vehicle!
So glad we kept driving and found the great folks we experienced here! Courtney worked hard for us to find just what we were looking for and kept in touch every step of the way. Jeremy in finance was a Saint for being so patient with all of our questions and specific needs. Thanks for such a great experience!
Great car buying experience. Mike did an excellent job working hard to get us the car we wanted and maintaining our budget. Very professional and easy experience. The whole dealership want transparent and open from the moment we walked in.
Buying my first car seemed impossible to me until one of my friends directed me to Derek Riley at Mike Raisor! I honestly couldnt have asked for a more understanding, helpful salesman to walk me through getting my first car. Not only was he and the rest of the staff a huge help in finding the car I wanted but also worked with me to finance my car through Guaranteed Auto Approval. I am so happy with my purchase and will continue to recommend them to anyone buying a car! :)
Always a fair deal, Ted Lynch is wonderful to deal with, and the service department is what keeps us coming back. Thanks to the entire team, and especially to Ted, Dan, Phil, and Jonathan. The 2015 King Ranch F150 is the most awesome truck Ive ever seen. I love it!
I originally went in to see Jeff Hudson concerning a lease on a new Ford Escape. I soon discovered that I did not want to get into a lease payment. Jeff went above and beyond to help me find a vehicle that fit into my payment desires and also had the dependability I needed due to the large number of miles I drive. I purchased by 2008 Pontiac G6 last week and an VERY satisfied with the vehicle and the service I received from Jeff at Mike Raisor Ford.
My name is Doug Smith. We purchased a classy vehicle from Mike Raisor through Nick Schenkel. Nick was very responsive and made it clear, from the beginning, he would be sure to make our experience the best. He was right. We are enjoying our vehicle immensely and would not hesitate to recommend them to any auto shoppers. We would also go back in a heartbeat for additional purchases.
My experience was great! They did not pressure me into buying the vehicle I looked at. They were very nice and informative. I even got to meet Mike Raisor himself, which was pretty cool! I will definitely look at Mike Raisor Auto Group for my next vehicle.
My salesman, Jake, was great! Listened to my wants and placed me in the right vehicle. Super easy financing and I was rolling off the lot in a couple of days. Top notch by the whole staff.
I walked into Mike Raisor on a Tuesday, saw the Buick Envision in Red and fell in love with it, on Thursday I bought it and brought it home. I just love it,still learning all it has to offer, but I love it and your Salesman, Bill Draper, was so nice to work with and he did not push me to buy, let me decide, which is a plus. Thanks again, so happy I went into Mike Raisor.
I was able to walk in on Wednesday and drive away with my first ever all new car on Friday! Everyone was amazingly helpful and went out of their way to make sure I had the car that I wanted. Having never purchased a car before, they made sure I knew what was going on and even helped me set up the insurance. I know I will be driving a Ford for a long time! I thought I was going to buy a Honda CRV, but Jamie Martin helped me find a Ford Escape that I love. Jamie made sure I had all the information up front, and did his best to make sure I got as many discounts as I could. I even got a follow up call and e-mail to make sure everything was going well with my new car!
We love our new Buick Enclave Lease. Our sales person, Derek Hickman, worked tirelessly to make sure everything went smoothly and he found exactly what we wanted in our options. He explained every detail in the set up of our OnStar and all the new bells and whistles in the car. He is very professional and makes you feel like you are a valued customer.
Shawn Glavin was attentive, informative, and responded appropriately to the many questions about the Mariner that I purchased recently. When I picked up the car on a day that Shawn was off, he had asked Corey to cover, and it was as if Shawn were there in person. I later dropped off a part for my 2002 Ford Escape trade and when asked about the Viper system included with my purchase, Shawn followed up with an email correspondence that gave me all the details that I needed. Shawn delivers first rate customer service and well represents the Mike Raisor automotive group.
I just leased my third vehicle from Mike Raisor GMC in the last 7 years, it is the service I receive-both from my salesperson-Bill Draper and finance person Jason Conn that keep me coming back when I am in the market for a new vehicle.The service dept. does a great job as well, most recently I had a flat tire that could not be repaired and the service team took care of the tire in a timely manner and the cost ended up being lower than expected! Long gone are the days that the dealership is more expensive than other places around town-they work to remain competitive with the market and customer service focused and that matters to me.
Mike Dalton and the rest of the Mike Raisor Ford staff were amazing. They were very helpful and assisted me on buying my first car. Very friendly and willing to go the extra mile to help you out. I would definitely go back to them and recommend them to anyone.
Ted Lynch is the BEST! Our experience was smooth, quick, and he was honest!We will continue to use him as our salesman.I used to dread looking for cars but I know now who we can go to for future vehicles. Thanks Ted!
Bryan took great care of us. Found the car we wanted, had it prepped and ready for us in under 24 hours. He understands what service in the car business is all about. His service department is also customer focused. Would highly recommend.
Jamie Martin was a delight to work with at Mike Raisor. We needed an upgrade on the vehicle we were driving and Jamie was attentive to our needs and requirements and honest with us on what models he felt would be a good fit for our family. After test driving several models we went with the Mazda CX5 and absolutely LOVE it! We couldnt be happier. Jamie is a true professional and I have recommended him to numerous friends, family and clients. Jamie is committed to ensuring the customer has a positive experience and his commitment does not stop with the car being driven off the lot. When we are in the market for another vehicle you can guarantee that I will be returning to Jamie Martin at Mike Raisor.
I worked with Rodney on buying a new Super Duty truck. He worked to get me the best price. I was surprised when a gently used truck came in on trade and I was able to make a deal saving me $10,000.00 over a new truck with the same options.
I give tons of credit to Chris Randolph for selling me my GMC Terrain because I went into my test drive NOT looking to walk away with a car by the end of the week! I love my Terrain and can not thank Chris and the rest of the Mike Raisor staff for being so helpful throughout the entire week! I could not be happier with my decision to lease this car and almost cant wait until my lease is up to look at what other options they will have for me! Thanks again Chris, you were awesome and I look forward to working with you again! :)
The customer service is out of this world & Ive never had a problem with their mechanical service. I highly recommend them. Adam is wonderful
These guys are great. I have all my service work done there. Very reasonable prices. Top notch.
I have been wanting to buy a car from my brother, Ed Pietsch since he started working at Mike Raisor Ford. Ed first advised me to buy my first truck more than 20 years ago and he was right - I loved it. This time I was looking for a car that had excellent gas mileage and a high safety rating, as my step-daughter and her dad would be riding in the car with me. Ed asked me specific questions to help me focus on what I really wanted and suggested I test drive vehicles in my area, as I do not live in IN. He also went out of his way to find the best car for me, bringing a 5-speed focus to the dealership so I didnt have to drive an automatic! This has been the best car buying experience I ever had. Ed may be my brother, but he has been a car salesman for many years and does his best to help all his customers, not just his sister.
Great staff. Prompt, courteous and professional. Great experiences in sales and service.
Service with a smile. Quick.
Terrific experience - for the third round of F-150 purchases - with Mike Raisor Automotive Group. Ted Lynch not only knows the vehicles but does a great job of aligning me with the right vehicle for my towing and farm needs. So many pickups today are set up for people who like to drive trucks and haul the occasional bit of gardening supplies or home improvement project. I appreciate that Ted and the staff at Mike Raisor differentiate between the many types of customers needs, and work to get each of us in the vehicle that best matches our intended uses.
Loved everything about my sales/purchase experience with Mike Raisor. The salesman was beyond helpful and professional. The administrative staff were also extraordinary. I was in and out in less than three hours. I will return!
I just bought my first car from Bryan Kerr and the experience is great! It is a 2012 Beetle and I love it so much. All the staff there are nice to me and are willing to help me. So far, so good!
Straight forward approach to selling cars. Jamie Martin made the process simple and enjoyable. The staff stayed after hours to complete the deal to fit our schedule. Would recommend Jaime to anyone looking for a great buying experience.
I leased a new 2014 GMC Sierra from Mike Raisor. It was a very pleasurable experience. Bill Draper was my salesman, and he went above and beyond to help me find the truck I wanted that fit into my budget. He even stayed way after closing time to help me get settled in to my new truck. I would highly recommend that people choose Mike Raisor as their dealer and Bill Draper as the salesman. I will definitely be a return customer for future vehicles. Thank you, Bill for doing such a wonderful job. 5 stars all the way around!!!
Very helpful, would definitely recommend it to anyone looking to buy a new car. Just purchased a new Mazda 3 2013 hatchback and I have to say Im very satisfied with my first new car purchase. Collectively, with test drive and financials, I spent only a little over an hour getting the car. Fast, helpful, and respectable.
It was the nicest experience I have had at a dealership. It was honestly the only place that didnt try to pressure and/or bully me into a car. Ryan Warren was very nice to work with and very accommodating.
Great service. Very nice & professional group of people!
I had such an awesome experience Mike Raisor and I love my new 2016 Acadia! Bill Draper was great to work with! Will definitely refer my friends and family---thanks Mike Raisor for all you did!