I come here probably once a week for the daily items I need and I’ve never had any issues. Check out is always fast. There’s always tons of options for my deodorant and they got my favorite chips near checkout lolAs for the pharmacy it’s perfect. They’re the reason I can live so easily day to day with T1 diabetes. They check off and clear all the insulin and misc hear attached with it fast and easily so don’t worry about not getting ur medication too often, it’s a lot better here than others I’ve tried.

Horribly understaffed at the pharmacy. Anticipate waiting 20 minutes for a pickup, providing its already ready.

Rick has been outstanding. He is very knowledgeable and willing to take the time to explain options and possible reactions to medication. I am a veterinarian and own a large veterinary clinic with many employees and I understand and appreciate good service and knowledgeable staff...Rick exemplifies both of those skills. I write almost no reviews, but the Pharmacist Rick deserves to be recognized. The rest of the pharmacist staff have also been excellent to work with even though they have been very busy during this pandemic.

I decided to give this pharmacy a try since a purchase so many vitamins here and OMG WHAT A MISTAKE. When I dropped off my prescription it took about 10 minutes to assist me, then at pick up I waited in the drive thru for 20 MINUTES. I get off my vehicle and decide to walk inside where I was told that I needed to wait another 10 minutes for my prescription. So disappointing, especially when I waited to come back AFTER the quoted time, I dropped off my prescription at 1:15pm and I was told it would take an hour. It is now 3:15pm and NOTHING.

Hold times far too long. They need to hire more peeps in pharmacy

My 3 year old child has an upper respiratory infection (saw doctor Wednesday, April 22). After visiting with the doctor, prescriptions were sent to the CVS Pharmacy Store #9648. I am insured through Covered California and honestly do not have much income over and above my basic family monthly expenses. The medicine ordered for my son was $130, name brand. There was no way I could afford it. Emotional, I broke down in tears at the Pharmacy. Jeannie, the most amazing Pharmacist I have ever met, was helping me. She called my sons doctors office to see if they could switch to a generic. The office was closed, before the 5pm time they said they were closed. Jeannie called 4 times to page the doctor, knowing my son needed the medication and that the medication prescribed was very high priced.I received a followup call from Jeannie at 7:30pm that night, asking how my son was doing and gave me tips on how to keep him comfortable. This is not the first encounter I have had with Jeannie where she went ABOVE AND BEYOND her job responsibility. She is overly thorough in explaining what each medicine does, how it will affect my children, or my husband and I. I have seen her with other patients, she is exactly the same way.Impatient with my doctor and knowing my son couldnt go through the night without the medicine, I went to the pharmacy to pay for the expensive medicine- taking money out of our savings account to pay for it. The staff found a coupon online for the prescription and I was able to purchase it without using the savings money.I just wanted you to know that you have an OUTSTANDING employee and she and her team should be rewarded for the hard work, compassion, time and effort they give to their work and patients. She is better than my doctor!I am typically not one to take time to write a review, with a one and three year old at home and both my husband and I working...who has time! But, I made time, because Jeannie made time for me. People like her do not exist in the customer services world anymore. She made a very hard day for me so much better. And, for that, I cannot thank her enough.With sincerest appreciation,La Quinta, CA Resident

Went for a COViD test waited for 20 min. If are getting tested for COVID be ready to do it yourself.

By far the nicest staff Ive ever seen. They are always kind and compassionate and this is the only CVS I like! The store is clean and the store staff are really nice too.

Very friendly and helpful staff, Isabel was awesome helped me save more money and understand the extra buck process.

In and out so quick. Friend services and easy to find the stuff you want to buy.

The staff was very rude, management is horrible!!! Never again will I step foot in this store!!! Corporate will be hearing from me!!! So sad!! 😢

Always polite and friendly.

Pharmacy never answers I have to call the front to be patch through to that pharmacy then wait 20-30 mins on hold just to call the front again they don’t care about there customers at all