The clothes its too expensive a blouse is 5.99 to 7.99 sometimes more for that price I prefer to buy it new its almost the same price in Ross.

This is not about the Store portion of the operation, it is about the donation side of the business.This has been one of the least friendly donation centers I have experienced. We have always felt that donation was a good way to help the people serviced by Goodwill. They are training in job skills and it is a good thing to have a place to work and learn at the same time.This center strikes me as a little less accommodating than the other locations we have gone to. It always feels like we are interrupting things when we go there. During this time, the COVID era they are very restricted in what they can take, and unless you go first thing in the morning, you may well not be able to leave anything, they only have two small areas that you can donate to, and when they are full they do not take more.I get that it is important to be careful in this time. But how about a sorry, we can not take any more today, I suggest you come back early in the day, thanks for thinking of us as opposed to not taking anything now from behind a locked door? Just a thought.

Found some really great items at this location. Air conditioning was working GREAT thank goodness, it was a hot day. The staff went out of their way to make sure I was comfortable shopping.

Fun Goodwill! Im visiting from San Pedro so it was fun to check out a different store. Staff was very pleasant and professional with good instruction about COVID rules and then daily sales items. Lots of nice quality basics available if not the funky items Im used to finding at home.

No ac for more than a week. Also prices are way to high. Walmart, target brands asking top dollar and used seriously ! Not shopping here anymore after 8 years. mall brand too why high. Need to train employees on tag values.

Store is organized by color, not size. It looks aesthetically pleasing, but its way too difficult to find your size. Items are way over priced, some items had stains and were still over $10. Customer service was rude when I wanted to donate clothing. They reach daily capacity and dont take donations after a certain point

The Goodwill in La Quinta use to have a great selection of home goods, furniture and clothing at a reasonable price. Unfortunately that has all changed. Everything is ridiculously overpriced! They now sell women’s shirts up to $19.99 ...what? AND... Men’s shirts and jeans from $9.99 up to $19.99...crazy! This is called price gouging bcuz everything was donated. Goodwill needs to stop being greedy! I know this is their business and they need to be profitable but be reasonable!

I read thru the reviews before going. Sounded great. Its set up more like a boutique, and clean. Very organized by color, but not at all convenient if you are looking by size. All sizes mixed together. Similar to a Ross, but worse. Prices really high.. jeans for $19.99??? A lot of clothes with stains or holes. Many shouldnt even be out for sale. Spent way too long digging, left empty-handed. Also had to listen to a 15 minute lecture at the door before being allowed in on wearing a mask, how to wear the mask, how to distance, how to follow the arrows. Good grief. The lady at the front counter with the long blondish ponytail was obnoxious. Yelled at a guy for getting too close to another customer and made a scene. He was about 75 yrs old. NOT NECESSARY. Wont be back.

I always find great clothes and great prices

Horrible service, uneducated staff who are super rude to customers. Highly suggest never coming here

I am from Iowa, just moved here. Goodwill where I come from is cheap and kind of gross. I love thrifting, and have come here twice in two weeks. The store is VERY organized I was greeted at the door both times, very good pricing, selection, and employees. Changed my view on goodwill. Will be back!

Kl and they have what I need me i

Similar experience to other negative reviews. Loaded up my vehicle with donations, tried to drop it off and was turned away due to being “at capacity” even though their donation lobby seemed rather empty. You try to help and they aren’t willing to work with you. I will donate elsewhere.

La Quinta Goodwill is my favorite place to shop. Its clean staff are great.

Excellent deals on all goodies. Could not get me veterans discount though...wrong day

Great for treasure hunting. Sometimes I find their prices way too high though.

Great customer service...in and out...found just what I needed at a great price and they even helped load it..Thank you Goodwill👍👍👍👍

PRices are high for a thrift store. Place seems kinda dirty. Alot of clothing to choose from, but again prices are not cheap. They do have daily sales on certain items, but again prices r high for 2nd hand store. So 1 more time its not cheap!

Attendant advised that donations are not currently being accepted. Even though the outside instruction sign gave all the Covid-19 protocols. Makes no sense not to post the appropriate sign and also post on web site.

You have to wait for them to lecture you on not touching. Im not a kid,and neither do I need to be told how how germs spread.

What person in their right mind thinks doll body parts with fake blood hanging from the ceiling is appropriate Halloween decor for a store that is visited by families on a regular basis. Imagine a child seeing this? Enough horrible news stories about children - is it really in good taste to display something like this which depicts such violence against children.

I went there this morning to drop off some donations. The donation center isnt in the back of the store like it is in my hometown. So I went into the store. The clerk was helping a customer and I stood there for a few minutes before she acknowledged me. She told me drop offs are next door. The person helping with the collections, he was very nice and helpful.

Good. just a little guy

This thrift store has plenty of parking close by. Its clean and well lit. Even the restrooms are well maintained--you have to ask for the key and then make the walk of shame as they announce over the PA system for a helper to unlock the restroom. Lots and lots of clothes including a big selection of mens clothing. Good selection of books but a bit overpriced. Housewares section is good and always seems to have brand new items, in the original packing at reasonable prices. Lots of artwork. Furniture selection small but prices are good.

Great selection!

Not much things.

I don’t know what everybody is complaining about. The place is super clean, lots of items to choose from. Dressing rooms are clean. Staff was nice and accommodating.

This store definitely, is deceitful! Bought an electronic item for which they said we have 7 days to return for store credit if it malfunctions. When we took it back due to its malfunctions, they told us we had to pick something at the same time we return it for an item of the same amount to get any kind of remuneration. Before purchasing this item, I even asked the store clerk what kind of return policy they had in case the item didnt work properly. She said they would give store credit. Then I asked if I would be able to use the store credit at other Goodwill stores in the area, and she said, yes. She thought other stores in the area would accept it. Now they are saying it is Goodwill policy to use the store credit the day you return the item. That was never stated to me at the time of purchase at all! I have shopped Goodwill so much over the years and never have had such treatment in Illinois. In Illinois, they have returned the amount to my credit card. Shame on you Goodwill LaQuinta!

The staff is very rude its like youre bothering them by shopping there.. there La Quinta Goodwill has to be the worst store to shop at.. if I could give it a negative * I would.. if you really want a excellent Goodwill go to the rancho Mirage one on highway 111 the friendly kind courteous like you store should be run where youre valued as a customer

I believe the store has improved within the last few years it has decent items however its way over priced, I have seen target brand clothes marked up, why? The clothes are used and DONATED! They are trying to over price items so they can make a good profit off something that was given to them as charity. Their is also a rude older Hispanic lady with blonde hair.

Ridiculously expensive

High - end very gently used items: i.e. Gucci, Coach. MK purses/shoes....vintage Talbot/Vera Wang/Lilly Pulitzer and RL ! My go to when I am feeling lucky.♠️♥️♦️♣️🎲

The store is dirty and the prices are sky high for a DONATION STORE. My kid picked out a hat and a stuffed animal and they wanted $17 for the hat and $14 for the stuffed animal!

Donations go out the same day they arrive if in good condition. So everyday there is something new. Plus there is the color of the week, which gives an extra 50% off. 👍

Best place to buy stuff for reasonable prices. Especially if youre just starting off on your own.😀

I read that the staff was rude, and boy did I ever experience this myself. Ive called around to local thrift shops looking for something very specific. All other shops were so kind! They either knew off hand if they had the item or happily looked. Not this store! I spoke with 2-people (including the store manager!) and they were both extremely rude! Firmly telling me they were too busy and I would need to come in myself and look. Well you can bet I WILL NOT be selecting this Goodwill, ever! Employees like this should be fired - there are many out there who are jobless and skilled at custmer service who would happily work.

Clean. Good customer service. Like the one in palm springs better.

Way too expensive for stuff given to you for free.I hate the color coded clothes system, meaning you have to physically search every item for sizes. What a waste of time.Id rather spend more at a department store to save hours of searching.Lots of misc items. Estate leftovers, rugs, furniture, dishes, shoes, books.Today was 50% off purple tags but left empty handed.

Amazing customer service, great prices and a wonderful selection of items.

Good place to pickup, a few you need for very little cost.

Staff was great, store very clean, nice Air conditioning. I just cant find very much that I like to buy.

Too expensive! It is a little better than Angel view but not by much! The stores are clean and spacious

Well organized and clean. Kind of expensive for a second hand store. However, it was a cucarocha inside the dressing room and it when inside my sandals.

The employees are very nice this place is corrupt the money they make doesnt Even go to charity dont donate anything here . All the good stuff doesnt even go on the floor do your homework on this scam

They have a large selection of clothing. Its always clean and organized.

Never know what treasure you will find in the store.

Clean store, large variety of things and great location.

Expensive why.staff need to be kind to all everyone everybody customer first!!!!!

Not much good today and what I liked way overpriced for used... Blah

This store was an annual visit for a carload of friends but when I visited here this year, it appears that the quality/quantity of merchandise has diminished. When I first started coming here, it was a goldmine of stuff from household to clothes...not so much any more. And the prices have gone up too. Not sure what is up...but there are other options in the area (Angel View) where I will be visiting in the days ahead. Take a hint Goodwill...upping your prices and unfriendly staff do not a good combo make.

There are always good things to get here for low prices.

This place is price gun happy. Way way overpriced recently. They think by looking on eBay is a way of pricing items. Wrong Wrong. EBay is only a haven of items people are buying and reselling, Duh from Goodwill. So my opion to everyone is that you should buy items similar from eBay for cheaper and usually will have a money back guarantee. People online have already tested and cleaned there items prior to sale is what I found out and back there items up. Goodwill will only give store credit to purchase more overpriced items and does not guarantee there merchandise. Read my Rancho Mirage review. There is one lady here at this location always thinking t-shirts with side sems are considered regular shirts and loves charging customers $5.49 and up when they should be only $2.00. Also whats with the constant price checking and taking the items back in the warehouse to reprice something for more than whats was originally tagged and on the floor. I have observed this practice over and over at this location. See if you notice it as well. All I hear over the intercom is PRICE CHECK PRICE CHECK. Goodwill must remember they are a thrift store and not a retail outlet like ROSS, MARSHALLS, or Target and stop comparing you broken and worn items with EBAY.

Some things sell them more expensive than new, they should check before putting those ridiculously high prices!

Youll find some good gems sometime.

This is the place to shop till you drop. Oh and save hard earned money.

Goodwill is a great place to shop at lower prices however they are quite High lately they charge way too much and sometimes more than when they were new and I would not buy anything electronic from these places cuz usually doesnt work the place is very clean neat and organized I love shopping there

Place was Clean, Associates were amazing and helpful when needed and fast.

Haha this place is a joke. i really dont even declare it a goodwill its more of waste of time. dont come to this store. you wont find anything. i hope this place gets shut down

We left donations at door

Great variety of items in good condition

Great place to find hidden treasures

$20 leather jacket score! Stealing grandpas style!

It was amazing to touch the giraffes

I dislike the service from this store, the employees are very rude (Theresa) I don’t think this store has a good service!

All the times I have went the Staff was very Friendly.

Clean, convienent, organized!

Great stuff and prices

Nice staff

Real convenient

La Quinta, Ca A well-attended place, a person welcomes you at the entrance and explains the advantages you have when you notice that each garment has a marked price and there are different colors and they tell you which are cheaper On Tuesdays, it is Senior Discounted day for us seniors! 9 lo

I bought several things. The personnel is very friendly . Thank you.

Excellent

Things used but good