I can’t thank Kyle enough for all his help in checking my daughter’s car. I’m 2 hours away and felt helpless not knowing if it was her alternator/battery or just a simple fuse. He went above and beyond!!! Great customer service even with a follow up call to inform me on what the diagnosis was. He was very helpful and knowledgeable!! I know for all her car maintenance needs; she’ll be in good hands. I can’t thank him enough. Thank you Autozone!
Today I needed wipers. Went in and the clerk found what I needed quickly and even came out to put on the wipers. Great company fantastic customer service.
They watch delivery drivers while they deliver and discipline them for yawning sounds more communist that American. ADVANCED AUTO PARTS JUST GOT MORE BUSINESS
Super clean and helpful. Best store in Kokomo by far.
Always check other places just in case you find. A better price. Sometimes you do. But they have any thing you want for your vehicle.
Clean, excellent service and very helpful!!
Always willing to help out. I love how they put your anew wiper blades on for you.
Great customer service on a Sunday morning in Kokomo. Employee was able to help me right away and get my car all fixed and working perfectly again. Appreciate all of the help Dustin was able to provide!
The employees were very helpful.They knew where to find the item needed.They took time out to look up other products.And made certain that we knew there is a life time grantee.
The people here are the best and make you feel like a friend instead of a customer professional and extremely helpful they need 7 stars
Nice place and they have a little bit of everything.
Great service 5 star
Very friendly & always has what I need
Didnt have what I needed but was nice about it
The employees are willing to help you out with putting things in your car
Always so friendly and try their best to help me get the part I need.. even if it takes an hour to find the part they never complain
Found exactly what I needed and out the door I went just as always
My husband usually takes care of all my auto stuff but I really needed new wipers on my van but he had been busy. So I decided to go to Auto Zone to get them. The gentleman that waited on me was so very helpful. He even put them all on for me. Super helpful amd very nice. It was cold and windy and he didnt complain one bit and was nice and polite the whole time. Thank you to this nice young man.
Theyre very helpful every time Ive been there
Great service and done quickly. Tested my battery and alternator, identified the battery as bad, had a replacement, and installed it for me. In and out. Quick and did a good job.
Very helpful
Needed my check engine light put on the scanner so I could see why it was on but due to the corona virus they couldnt do it. Told me I could do it myself and to connect it under the dash....somewhere. It would have helped if they had told me where to find the connection. I went to Advanced Auto and they took care of it.
I ordered an accessory for my car and the online service was very easy. I had the item delivered to my house in record time.
Thanks for all the expert advice
The manager and crew are experts at their jobs, friendly and helpful. Total pros in car parts. They go out of their way to be helpful. Especially Kyle the Manager a total pro!
Mr. Townsend was very helpful and patient. Helped me figure out an issue that three other auto parts stores couldnt. Ill definitely be back...
Very helpful and excellent prices.
Friendly, fast, and very helpful. Will be back
The store manager help me. He came out and tested my battery. It had a bad cell and I bought a new one. He was very pleasant and professional. He removed my old battery and installed my new one and I was on my way in a short period of time. I was very pleased with my service.
Staff very helpful and friendly. Could use more help due to number of people in the store waiting and phones going crazy. Overall great place and awesome staff.
Always attentive workers who try there best to help you with whatever you are there for.
Like most Autozone establishments they have a pretty good selection of items needed for your car. I was impressed with the staff, they were helpful and direct regarding pricing. I didnt end up buying from them but I would absolutely go back if I needed something because of their candid assessment of what I needed and what they had (both stock wise and price wise).
A good place to get car parts. Staff are generally quite knowledgeable. Prices are reasonable. Local selection varies considerably, but if it isnt in stock, they can usually get it fairly quickly.
Great place. Always helpful
Very helpful place, quick service. Ive had my engine light checked here a couple of times and ordered a replacement door handle. Nice people.
They are helpful even if they cant help you. They give you helpful advice.
Great place to shop the employees are very nice people
Guy working the counter kept trying to sell me the wrong parts had no idea the difference between press in wheel bearing and complete hub assembly
I find AutoZone very friendly and helpful did you try to help you get whatever it is you need for your automobile the bend over backwards for you good luck.
Was able to find when I needed most the staff is friendly however few of them look like they were having a rough day
Awesome customer service.... the assistant manager Mario and store associate Tyler, went above and beyond to assist me with my needs. Very grateful and appreciative to them!
The employees are friendly and they will take care of you and help you if you need help.
When the manager Ben is working everything goes quick and easy. The other guys screw up everything. When we deal with Ben we are there for 5 minutes. Anyone else it is a 20 minute ordeal. Good store if you already know exactly what you want.
Incredible service. Week before went to a competitor and had a completely opposite experience. Greeted warmly, helped choosing some wipers, then despite the cold rainy weather was offered to install them for free. Would give them five stars, but has some work to do with LGBTQ/HRC issues.
Good service
Great service and price and selection.
Great help. Very good service
I often wear a backpack when I ride my motorcycle as its my only means of stowage. For years, Ive worn it everywhere, grocery shopping, convenient stores, liquor store, even my bank and the BMV! And not once has it ever been mentioned. Until the Jerk behind the counter at AutoZone stopped in the middle of helping another person to inform me that Id have to leave my backpack, that was securely strapped to my back, up there on the front counter with them while I was in the store. And I almost complied because another employee had already told me where the item I was looking for was, but thatnkfully, I thought about it a second more, and said I will just buy it somewhere else then. It wasnt a cheap part that I was buying, and I wouldve lost sleep that night if Id gave them my money.But what may be more relevant to those without backpacks is that right next door is a way better store, ran by a far superior company, with way better service and inventory... Oreilly Auto Parts!! They even carry a selection of parts and supplies that are exclusively for Motorcycles, like break shoes, oil filters, batteries, and more!! Try asking that bellend at AutoZone for break pads for your bike and see how much help he is.
Great place to go by parts reasonable prices
It was really easy to get in and they knew what they were doing.
Very helpful people working here. Thanks guys!!!
Usually always have the parts I need for a reasonable price
Very helpful was finding the part that I needed at a fair price great place to go for car needs
Great place to get all of ur auto parts
Horrible service. They dont even attempt to try and be speedy. They work at their own pace and dont care about customer service.
Good location and selection. Helpefull to my wife when she needed new wiper blades. They even helped her install them in the rain.
Fantastic customer service, this one & the one on South Lafountain street are the best in town right part first time, and the best prices.
One of the most helpful auto parts places in town.
Very friendly and helpful!!
They always treat me rite, been going there for years
My husband shops are a lot he has his own business
Great service and fair pricing. Is my place to go to.
Get into the zone at your local AutoZone
Always helpful and knowledgable staff. I can normally get in and out quickly.
Nice people and a good place to loan out tools when needed..
Good at get u the right parts the nexted day
Good place to go for your auto needs.
Good prices OK parts staff depends on who you get in the draw
Usely fast service, in and out in 15 minutes most of the time. Once they had to order a alternator, took 2 days.
I get all my automotive needs there.
Excellent customer service and will give you the tools to do the job.
Kyle and Dustin were absolutely awesome. Needed a new battery when my car wouldnt start and they truly delivered the best customer service.
A big box auto store, nothing special
Auto parts store, good prices easy access
Quality parts, knowledgeable staff
The manager Mick, is super friendly & helpful.
Great products and customer service is awesome!
Of course this is the place to go for auto parts no one can beat them
Great staff always helpfull
Very helpful staff.
There getting really expensive but customer service is outstanding
Always get great help in here
Thats the only auto place I go to buy parts for my truck.
They always have what I need
Very nice and helpful.
Pretty good knowledge of cars
They were very helpful
Husband works here and i love it
Love this location best people!
They are great with customers.
They always know what you need
Real nice people and helpful
Had really great service
Great staff
PRICES O.K., REBUILDS ARE CHANCY. HAD TO TAKE A REBUILD PART BACK DUE TO A STRIPPED BULT.
Not very helpful but they were also understaffed at the time..
Very helpful staff
The only place in town that carries parts for my old vehicles
They helped me with what I needed to change a part
Very knowledgeable and helpful! Make recommendations based on what you need and not extra items to boost sales.