Excellent company. I wish that all home improvement companies were as reliable as Wilkerson. Beginning with Mathew, our salesperson, Christina in administration, and planners, they were great. Our new Gutterguard product was scheduled and completed ahead of schedule. The guys who installed our gutters were professional and did an excellent job in installation and cleanup. I would highly recommend Wilkerson for quality and piece of mind.

James jones worked on our siding and he was the most respectful person who has ever helped us. We are so thankful for him and taking his time and getting things done perfectly. He put in every effort he had and never complained at all. He always said good morning and always had a nice and friendly attitude.

I made an appointment for an estimate on replacing 2 large windows. After discussing my windows-he told me they had a 4 window minimum. 😳 What a waste of my time!! I DO have things to do instead of wasting my time on salesmen whole KNEW he was not going to replace these windows unless I bough 2 more! I am a widow w/ a limited income. I’m really ashamed of people taking advantage of us. FYI- the salesman could have a lesson in customer service

One of the down spouts was not draining water from the new gutters we had installed. I called and Jeremy came out. He climbed up to the 2nd story gutter, and discovered a wasp nest blocking it. Problem solved. He was very friendly and very competent. I dont think there is enough money in the world to get me to climb that high on a skinny little ladder and remove a live wasps nest. My hat is off to Jeremy and Wilkerson Windows and Gutters.

My fiancée and I met with Chelsea Crabtree to discuss replacing current shower and adding gutter leaf filters. She knows her business! We enjoyed visiting with her and looking forward to the work being done.

Wilkerson Window offers a terrific product that is conscientiously installed. From beginning to end of the process, I been very pleased with my Wind-core Series windows which have made a world of difference this winter. My sales Rep was Chelsea Crabtree who really knows her product and a delight to work with. Planning on having her out to look at my gutters soon.

Do not trust this company, installed my windows less one screen which they blamed on someone else. Promised it would be installed within 3 weeks. That was 3 months ago. I also finished caulking around 2 windows myself. Guess Ill have to find somewhere to make the screen for me....

Chelsea Crabtree helped us first with our roof and now she is helping us with our windows. The level of expertise is unmatched. She is so friendly and personal she arrived at our home and provided us with all our options and told us exactly what we could expect and answered any questions that we had . Because of Chelsea we will continue to use Wilkerson she has made us feel like part of the Wilkerson family and I can’t begin to thank her enough for everything she has already done and continues to do for our family .......Thank you Chelsea your amazing !!!!!!

Extremely Poor followup service! Do not recommend. Ordered multiple windows to have installed in our house. One window was broken when installed. Promised replacement. Six weeks later replacement came but was fabricated incorrectly. Promised new replacement. Six weeks later just told replacement has not been ordered. Also, j-channel on siding damaged during installation. Getting major runaround from Wilkersons. Stay clear of them!!!

I do not recommend anyone use this company. Horrible communication skills. They missed my first appointment and then when they did show up they parked in my yard not my driveway. Then they tried to blame me for the missed appointment. Unprofessional.

While we havent had our new bathrooms installed just yet, meeting with Chelsea was easily one of the best professional experiences my fiance and I have had. She was thorough and detail-oriented, incredibly fun to work with, and made the entire experience feel seamless. Thanks Chelsea Crabtree!!!

We met with Chelsea Crabtree a while back and discussed putting new gutters on our house and reworking some of the woodwork she was very easy to work with very understanding they did a fantastic job on our house we have thoroughly enjoyed them for a long time now and they do exactly what they said it was gonna do not have the water problem we used to have thank you Chelsea and all the workers

We havent had the install yet, but dealing with Chelsea was one of the best experiences Ive had in a long time. Well knowledge, helpful and fun to work with.

Very happy with the whole experience. Great customer service, very professional in every facet. Siding looks great and they actually cleaned up behind themselves, which no other improvement company I’ve dealt with has done. Will definitely be calling back when I’m ready for the roof.

My experience with Wilkerson Windows has been excellent from the first contact with them. Sales person, Chelsea was very helpful, professional and honest. The installation people did a great job! I never knew they were there, they cleaned up and explained the process to me. They were very polite.Would definitely recommend Wilkerson to my friends and family. Pricing was much better than the competition .

Very friendly and courteous. Efficient and prompt. Reasonable pricing. I am so looking forward to my new windows!

The guys that came were so professional and did a great job with the windows. My son and I were able to keep our normal routine while they worked. They were very respectful of us and our property. During this last part of the summer, we noticed that our bedrooms, where we had the windows replaced, stayed cooler. This was a great company to partner with for this home improvement project. Highly recommend them!

Wilkerson installed cedar shake style vinyl siding on two additions to my log house, which were not log. The material and workmanship was excellent. Everyone that I dealt with was extremely nice. They would call and let me know the status of the installation and resolved any issue that arose. I am completely satisfied with the workmanship and final product. I would use them again.

When the sales rep showed up for our appointment, he asked where my husband was, and I mentioned that he was at work. He said he has to be present for him to measure for gutter guards and wouldn’t talk to “just me.” I found this to be extremely odd. He said that he didn’t make the rules, that the company did. He spent maybe 5 minutes at our house and didn’t give me any information. The company called me later to see if we were still interested in a quote for gutter guards, and I explained the situation. He apologized and said that’s not how they do business and that my husband doesn’t have to be present to have our home measured for gutter guards. Lost our business.

I just don’t understand some companies. Why they discriminate against their types of jobs I do not understand.I called to get a quote for a window. I was told they do not do quotes if I need under four windows. I understand not doing free quotes under a certain amount but did not to come out and do it at all even if paying for it?I have a massive bay window that is cloudy and needs to be replaced. The funny thing is, I bet you this one window is going to cost far more than four standard windowsMy husband is in real estate and comes across jobs all of the time. I guess the economy is so good now people just don’t care.My advice to this company, four or more windows your quote is free. Under four, they have to charge you. What’s the problem?As somebody in sales, I can tell you that my largest purchases have come from the people not wanting to purchase anything! If you had good quality sales people, who is to say that a one bay window doesn’t turn into a full window job once learning about your company and the benefits new windows would provide me?

Everyone was #1! Great service and great price! We love the look of our new gutters, but best of all they work to perfection. For the first time in years we have gutters will no leaks or cracks!!! Great work Wilkerson!!

From the first meeting, everyone was friendly and very knowledgeable. Installation went very smoothly and James and his assistant always kept things clean and tidy. Unbelievable change in the look of our house. We have people slow down to look at it, and many compliments from our neighbors. Highly recommend them.

Everyone was nice and courteous during the initial evaluation and ordering process. It took a long time for the windows to be ordered, but once they started installation our BIG job was done in 3 days. The windows totally changed the look of our house, and I’m so glad that we finally had it done. We had one window that arrived to the house cracked, but they were quick about getting a new pane ordered and installed.

Gutter guard installation went smooth and product looks very nice on our home. Although rain has been minimal since installation, we are confident that our days of clogged downspouts and overflowing gutters are a thing of the past. With the warranty behind the product and installation, were very satisfied.

They did an outstanding job on our new roof. Very professional, and a great clean up job, where I had no worries about my dog running around in the grass. I would highly recommend Wilkerson!

Wilkerson Windows is a very good company to work with. They did not pressure us to hire them but were very informative and easy to deal with. The work was done quickly and they cleaned up all the trash. It took a month before it rained so we could see how the new gutters worked! And they work great!! We would definitely recommend them to anyone looking for new gutters.

Nothing but praise. From the guys at the the home show, the in home sales and quote, office staff and installation, it was great. Now I can actually see my backyard without the fog and dirt buildup in the the old windows. Actually open the windows without a problem. The windows look great, my house so much better. I was concerned loosing my windowsills due to the size of the windows, but very minimal was lost ( the cats are happy). Brad did a great job and clean up after. Very pleased with the whole process and the windows. This will definitely be the first and only company I will call when I need my gutters replaced.

Great from start to finish. Had a few hiccups along the way, but Wilkerson followed through on everything! Gotta give credit to all involved with my project. Appreciate their hard work and dedication, and making sure the project was completed the right way and to our satisfaction.

Great service! Did an excellent job on Windows, siding and gutter installation. James was very professional and did the best job on the windows and siding. Would definitely recommend this company!

We are very pleased with the guttering job! They were professional in all aspects, from scheduling to the clean up of the last piece of metal. The product looks fabulous! We have all new fascia, soffit, and guttering. Falling leaves are no longer an issue! Thank you, Wilkerson Windows and Gutters!

Wilkerson Windows & Gutters is a great company with caring, professional employees. From the sales rep to the customer service people to our highly skilled installer Josh McMahan, our experience was top notch. The windows came out better than we had hoped for and Josh made sure we were completely satisfied before he left our home. I would highly recommend Wilkerson to anyone thinking of having windows replaced.

Wilkerson is the Best. James put up my Installation Vinyl all the whole House.He took Pride in his work. They are the Best Company there is Period.This was last Spring and it has save a lot on our Utility Bill.Thank you James. The work was done in Dandridge TN.

Called needing an estimate for the Gutter Guard product for the entire back half of my house. I already had Gutter Guard on the entire house, but due to a tree falling, the back half had to be replaced. Insurance would be paying for the entire replacement. Insurance needed a written estimate but they would not give me one after they had been here. They said that they could not do that and never gave written estimates...so I called Lead Guard . They gave me a written estimate and ended up doing the job. Leaf Guard was $ 500 less and the new gutters are perfect! They ak so work better with the best system for interior corners.

The windows are beautiful and are very easy to open. They do a great job of keeping weather out and filtering harmful sun rays. They were installed quickly and efficiently.

I love my new gutters! Used to I had to clean my gutters multiple times a year because of all the trees around my home... not anymore! And I never will again. My new gutters have a lifetime guarantee to never get clogged and if they do, Wilkerson will send someone to fix the problem. My salesman, Danny, was fantastic! The install team was too! Couldn’t ask for more!

A few weeks ago a gentleman knocked on my door telling me they were doing some work in the area he was very polite and signed me up for a free appointment for them to look at my siding that same week. A few days later they showed up and looked at my siding. They did a very thorough inspection and showed me some issues i didnt even know about. I am very happy with the quality of service i received and look forward to getting new siding from them soon.

Service was great and roof and gutters look fabulous. Enjoying Fall with no gutters to clean. Would recommend.

I liked the entire process from start to finish . Professional at every stage. on time installation with good results.

We called them to get an estimate for siding and extras on my Sons home. Also on our home next-door all soffits and guttering. They were supposed to return our call to set up an appointment. They did not call back. We called again. Over two weeks later, they called and said they had lost our phone number and we had fallen through the cracks. (I guess they found our number...) They then said they would b at our home the next morning at 9:30 AM. At 9:10, as I was in the shower, they knocked on the door. I quickly changed and went to the door. He was gone. I immediately called your company. I was then told they would NOT come out and give me an estimate because my son was not at home and the owner had to be there, according to the Better Business Bureau. They knew this when they sent someone out because he told me on the phone our situation. Not to mention I do own one of the homes we needed an estimate on. I explained to him that I would be handling the work on both homes and we had gotten numerous estimates from other companies with the Better Business Bureau. Everyone else just came out and gave us an estimate. No one else even mentioned this. He was very rude and dismissive on the phone. The whole experience left us feeling like they could care less about our $15,000 worth of business. I would definitely not recommend this company in any way.

Quick installation on the window. I love the look. Thank you!

This was a great company to work with. They worked around my schedule and on the appointment day, the installer arrived on time and completed the job. When they were finished, they walked the area with me and explained the product. They also left the work area clean. i would recommend this company

We had a wonderful experience with this company. We had all new gutters placed on the house. The product is top quality and the customer service was above our expectations. Definitely would do business with them again on future projects.

The contact people and installers were very nice and the gutters look great and work wonderfully. Great job Wilkerson!

We bought our new windows from Wilkerson Windows and Gutters about 3 months ago. The windows are great and the people we dealt with were great. We had a couple of delays because they had so many jobs but well worth the wait. Our home is much warmer now with no drafts from the wind.

Wilkersons was always on time and completed projects with in the time frame specified. Would highly recommend using anytime you have a home improvement project to complete. Work is very good. Will use again on future projects. Thank you Shannon F.

Wilkerson did a great job putting in our new gutters...we have had no problems with water overflowing since new gutters went in.

My experience with Wilkerson Window and Gutter was wonderful. Very nice and easy to deal with.

This company is very reliable and worth the investment. Chris is a very down to Earth and honest guy and someone who cares about their job. We love our new gutters!

Wasted 2 hours of my time on a Saturday to give me a estimate for a roof DOUBLE of other estimates I received. That was after they called and changed the appointment time a day before. Rep never called us by our names, left zero information about the roofing system and spent most of his time talking about this, that and mostly everything but roofing. Then after he shows us the numbers, he goes on to say that he might be able to get the number down with some negotiating with his office, he actually compared himself to a car salesman. Pretty simple...if you want to price yourself out of a job just dont waste the customers time from the get go. I called the office to follow up on the estimate and share my experience.... still no return call.

Wilkerson Windows provided us with high quality windows that exceeded our expectations and those of our HOA. We have had several neighbors request information about the windows. They match the color perfectly, the screens are practically invisible, and we can already tell a difference in energy efficiency and quietness.Their crew was very efficient, pleasant, and proud of their product and quality of a job well done. Look forward to doing business with them again.

Wilkerson put a roof on my house 15 years ago. It leaked the first rain afterwards and still leaks to this day. I filed a complaint with the BBB which they were not a member of and never got resloved. They will never touch my house again.

Excellent job, very professional in their work and interactions. Arrived on time and completed the work in a timely manner. My husband and I are very pleased with everything.

I just got off the phone with Brian, we had gotten a quote 4 months ago. The price was ridiculous. The lowest price was $18,000. to put siding on a 920 sq. ft. house. Seems very high. So we forgot about. Then we talked to a rep. at Sams club. They offered a 10% discount. So, having forgotten about Wilkerson, we set the appt. Then we get a call from a lady in their office saying that they felt there had been an error and the manager would come out and give us a new quote. I talked to a super nice lady this morning that verified our appt tomorrow night. Now back to Brian, he called and said there wasnt a mistake and the quote we had been given 4 months ago was good. I told him to forget it because that was ridiculous. I would steer clear with using them.

Very disappointing. I had two nice young salesmen come to my home and offer to quote pricing for roofing, siding, windows and guttering. I typically turn away the door to door approach, but these young fellows were very professional, solid and convincing; so, I offered them the chance to review 10 of my rental houses and 2 rehab houses to quote a ton of needed work that I have budgeted for Q1 and Q2 in 2018. Unfortunately, the company let them down, failing to confirm or show up for two separate appointments. I feel sorry for the young salesmen who were walking streets in winter weather trying to make a living, but their company’s undependability in keeping appointments has left me without confidence that they would show up to do work, even if I ever did get them to come have a look at my properties.

I set up an appointment with them trough sam’s club in Knoxville and set an appointment for Friday June 14th. They called me on Thursday and the phone number was from Bean Station, TN. The first call they did not leave a message and so then they called latter the same day and again they did not leave a message so I called my wife to see if the same number called her from the Bean Station number. She said they did and did not leave a message. so I call the number back and found out it was this company. So I confirmed the appointment for Saturday today. When the salesman came he did his pitch and did not leave any paperwork on the pricing and because of the poor customer service we will be going with some one else. buyers beware!!! Do not waist your time.

We were provided with a great product, along with great service.

Had the bathroom remodeled nice job,. Then we started to get sewer smells in bathroom. We have called several times to have it checked out still get smells 😷 so my brother whos a plumber took a look and said well it needs a trap from the shower. Well called last Wednesday they said they would get someone out been a week.

We were very pleased with the service and the people at Wilkerson Windows and Gutters. We would highly recommend them.

I had a appointment for a estimate on gutters for my home scheduled April 28th 2018. The day before I was contacted to confirm and to make sure my wife would be there also. I explained my wife was working that night and she would not be there. I was told they could not give me a estimate without my wife being there also, and stated that were the guideline of the Better Business Bureau. They did ask to for a later time though. I explained my wife would not be home till 9:00 PM. They told me this was BBB guidelines. I contacted the BBB on North Peters Road and they just laughed. They told me at BBB this was not the case. I did not think it was to start out with. They just lost a sale from me. Just my experience with this company

Product is nice. Had issues with them losing my bathtub, killing a large patch of grass in my yard, and the length of time it took them to complete the job.

Best windows and gutters in east tn

They are horrible. They dont even show up for appointments. I had one yesterday at 4pm they never showed UP.

Very professional and affordable. They did our windows/gutters and did a wonderful job!

Well satisfied with wilkerson products. Well pleased with the way my guttering looks and I am a satisfied customer!

Installers were very curtious and professional. We are extremely pleased with our new gutters.

Product is great people are great hope to be able to use them more in the future

Usually not one to leave reviews, however, they wouldn’t even come out to do an estimate on gutters without having both my husband and I present. Money is the same whether my husband is present at the estimate or not, seems to be an odd business practice.

I have used Wilkerson Inc several times in the last 10 years to replace windows at my home, my Moms, and my rental. When I called them in the fall of 2014 and asked them to repair a window of theirs, with a broken seal that was tagged on an inspection, they never returned my multiple calls or when I drove out to their facility in Powell. So be cautious of the lifetime warranty. Obviously Mr Dennis is about making the new sell, and not servicing or standing behind their existing work...I wound up getting the faulty window replaced by Window Works...Sally Edmonson RNSouth Knoxville

House looks so good now!

Wonderful company!