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American Home Improvements
11028 Terrapin Station Ln, Knoxville, TN 37932, United States
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American Home Improvements
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Ma
Review №1

Robert & John very professional, pleasant and we enjoyed having tjem work on our home.. Also want to thank Wanda for her pleasnt personality and helpfullness with all the paper work..I give American Home A+.

Ar
Review №2

Robert and John were very professional and personable. All work was performed precisely and debris was cleaned up every day. Their integrity and responsibility was outstanding. I highly recommend them and American Home for all their products.

Ca
Review №3

Christian did everything the contract said he would do. He was good about telling me when he was leaving, coming back, and what he planned to do. He was pleasant. He did an excellent job putting in new boards on my deck.

Th
Review №4

Janell & Spencer & Eric Did a wonderful install on our new shower unit remodel job. Excellent cleanup after install also. Great Job yall.

An
Review №5

We had our master bathroom remodel from tub/shower combo to a big shower with glass doors and river rock diamond panels. We extended the remodeling to our guess bathroom by changing the tiles around the tub/shower combo to the same panel as the one in the master bathroom. The couple that did the remodeling were Janel and Spencer Davies. I would recommend Janel and Spencer to my family & friends. They did a great job and kept us informed of the steps, cleaned the the floor each day they left, informed me when they where returning to continue the work, and they are very passionate and professional in what they do. We had hiccups on the way but they took care of it and American Home Improvement are still working on fixing or replacing minor defects in materials.Ana & Rick

Ma
Review №6

Janell, Spencer and Erick removed an old shower and installed a new shower. Great work! Very professional! Would highly recommend this team!

Da
Review №7

We had old granite in the living room and foyer it seemed odd and it was very heavy so we had Christopher and his crew come out and replace it. He did a great job, was on time every day. He also replaced my flooring in the dining room as well. From start to finish it took 2 days to complete. We are very happy with the work him and his crew did for our family.

Do
Review №8

Dan powers done an excellent job on the bathroom it was a full remodel of the bathroom and he met all of our requirements for the bathroom and making it fully handicap assemble and I would definitely recommend Dan for an other job

Li
Review №9

Spencer and Janelle were very good at communicating and professional. They were so clean and left no mess at all.

Li
Review №10

CONNER WAS VERY INFORMATIVE AND COURTEOUS. WAS A PLEASURE DISCUSSING OUR PLANS QITH HIM.

Ro
Review №11

Staurt put in our walk-in shower and we couldn’t be happier. His professionalism, his work ethic, his readiness to come back, if called, and his timeliness in arriving and finishing the job.

La
Review №12

Spence and Janelle were wonderful. Our bathroom looks beautiful.

Pa
Review №13

Luis was outstanding with guiding me on how he would install the deck. His crew was friendly. I would recommend Luis to build any thing. He was very professionals. Keep the grounds clean up. Asked how would you like this or that to look.

Ro
Review №14

Conner was informative, he was a gentleman and answered any questions that I had.

Vi
Review №15

John installed bay windows in my home. He did an amazing job

da
Review №16

Spencer and Jenelle did a great job on our shower install

Ja
Review №17

Very pleasant and knowledgeable. They did a very good job. Overall I would give them 5 stars. They were very good. They put covers on the floor to keep from tracking dirt in and their cleanup was absolutely perfect!

Pe
Review №18

Christian did an amazing job on our flooring. Thanks so much

Li
Review №19

What an awesome and through job they did! They were both gentleman. We joked and talked and I felt very comfortable with them in the house. They took such care to not damage anything, put the curtains down and back up, and cleaned up everything Thursday night and Friday night. They explained everything. I would recommend them to anybody. In fact the guy next door will be getting his done.

Ma
Review №20

Very great and professional service! Great installers and kind and prompt service when calling the office! We will recommend to others needing home improvements.

Li
Review №21

They will not pay the people who work for them after they do the work. What a way to make a profit. Do not use these crooks.

Ar
Review №22

Mrs Wanda is really nice over the phone. Shes always courteous and friendly! Shes real nice

Ka
Review №23

My husband did a job for this company and was told that he would not get paid for the job. When explaining this, they became unprofessional to the point of raising their voice and cussing. It was very apparent that the person my husband dealt with had very little to no people skills and had never intended on paying him in the first place. Contractors beware of doing work for this company. Clients need to also beware as the job that my husband did for the lady that hired the company was greatly and grossly overcharged.

Fr
Review №24

Robert was extremely efficient and a pleasure toWork with. Wanda kept us informed and was very pleasant

Li
Review №25

Wanda was very helpful and answered all my concerns. Melissa was also very nice and helped when needed.

Be
Review №26

They showed up after rescheduling once already without the tiles. They went to purchase the tiles the morning of the appointment and then told me they couldn’t do the work because someone had bought the tiles. They only care if it is an expensive project. I had them do my bathroom and it turned out fabulous but when I called them to do a smaller job, I was treated as a major inconvenience. It’s all about the money. I will NEVER use this company again!

Vi
Review №27

Ms. Wanda is very nice and considerate. I loved working with her!

Su
Review №28

Pepe Lenjani did awesome work on our bathroom remodel. Thank you Pepe🥳🥳

Ra
Review №29

Chris did aGreat job. Efficient. Professio al

To
Review №30

Spence & Janelle remodeled our bathrooms and did a great job in a reasonable amount of time.

Ge
Review №31

Shane did a great job putting siding on my garage. I would recommend him.

Ro
Review №32

Justin was very perfusion and tinfoative the crew was also fast and always on time

Am
Review №33

I have worked with Bobby, Conner, and Alex and his team. They were all helpful and professional. I like the service Ive gotten with this company and love the windows.

Ch
Review №34

Chris showed up on time every day. He finished 1-day ahead of schedule. He did beautiful work.

La
Review №35

DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!! I have been gathering quotes to replace my roof. This companys price is twice what ALL of the other reputable companies price. I was very pressured to sign when he came to give me a quote. Maybe they need to tell their sales guys to not pressure and to quote reasonable prices. RIDICULOUS!

Ca
Review №36

Thank you Wanda for helping me get my rebate check.

Ba
Review №37

Great place to get everything you need for your home... call or stop by our show room .... ask to set up free estmates ask for Barbara....

Tr
Review №38

Had to hit one star to post. No stars.I planned to have my shower install earlier in the year (February). Still nothing done.I developed a major illness and called to cancel my plans, as I could no longer afford it with mounting medical costs. Now they tell me I cannot cancel even though they’ve not done any work and I can no longer afford it. What a terrible thing to do- TERRIBLE customer service.

Ni
Review №39

Due to covid work was delayed three months. They promised they would take care of all my issue. I live on a hill and needed a new French drain installed. I need new gutters and gutter guards installed. I wanted a new deck put in eventually. The two men sales men promised everything would be done professionals and to my satisfaction. They also said while they were installing the gutters he would have his men fix my flashing around the fire place( didnt even know there was a problem till he pointed it out.)I also said I needed the ground level under the deck so water doesnt run towards the house. He said oh of course they will take care of that.In the end they did the gutters and they look great. Didnt do the flashing however. They installed the deck The ground under my deck is not level. They were unable to do the French drain because they didnt have people to contract it out to.When I asked for a detailed bill they could not supply it to me. Actually refused! When they appraise the job they said it $5000 for the French trains. They only took off $2000 in the end I paid 18000 for gutters and a deck that I some how need to get under and level the ground. Also they ended up damaging the French drain that was working.Do not recommend.

Li
Review №40

Very pleased with the all the workers. Donnie and guys were great.

Jo
Review №41

Installers were professional and responsive to our needs. There was a shortage of supplies not their fault.

Ty
Review №42

Very helpful in and out in 5 minutes

De
Review №43

Robert was very professional and courteous and did a great job. Here every day and did his work and didn’t get in our way. Really would recommend him and his companyConner Osborne showed up on time and was very knowledgeable and explained very throughly. Might have more work to do (after windows). Ordered more windows for the back of my house and will refer others to your company and especially Conner.

Ke
Review №44

Kameron and his crew did an amazing job on installing the windows. They we efficient and the windows were installed with much care and detail. Shane completed the siding with attention to every detail. He went beyond what we expected. Highly recommend him.John and his crew worked hard to fit the sliding glass doors and the front door since the house had some settling. The result was very satisfactory.

do
Review №45

Very professional and good work ethics

Ky
Review №46

Dan was excellent! Needed an accessible bathroom and he was very deliberate about installing everything right where we needed it for functionality. Much better than our previous experience with a different company. Will definitely use American home in the future.

Mi
Review №47

Great window installation! Ricky did a fantastic job!Luis did the roofing and it looks fantastic too!

Be
Review №48

Chuck did an excellent job remodeling the bathroom. Ariel also was an expert floor installer in two rooms.Brad and Billy installed windows today for us and we love their work. We are very pleased with the quality of materials and the quality of the materials used and the professional workers. Our house looks beautiful.

Bl
Review №49

Robert was timely and very professional. The windows are incredibly well made and the service was very good. I cant recommend this company enough and appreciate them for their time and the value if the windows and installation.

Jo
Review №50

Connor was very helpful.

Bi
Review №51

Dan was my installer and was very good.

Ro
Review №52

Have had three contracts so far. Shane did great work on gutters . So good I signed up to get the gables done. This vinyl clad aluminum siding is beautiful.I won’t need to paint again. Robert and his son did an excellent job installing my windows. Are highly recommending them to neighbors and family. My bathroom was completely redone by Steve and Roy with his great crew. Every employee in this company are the most professional, efficient, and friendly. Love talking with Wanda in the office. She kept me well informed.

An
Review №53

I gave them a 1 start for several reasons:1. They used contractors, so if the contractor does no longer work with them, you are out of luck because there is no one to talk or to respond to warranty issues.2. It was a super expensive bathtub remodeling and the new piping was not even glued, the water handles come lose and it leaked.3. They made the worse excuse I have ever heard in my life. “ the water return is not supposed to handle the water overflowing. It will leak if you overflow the bathtub”. So if that is the case, why did they add an overflow return?” So finally I called a plumber service and it cost me another 800 to fix all the inequities of the job they did.I would not use this company ever again... they have a great sales force but they did not back up what they preached”...

Al
Review №54

I had a screened in deck coming off the back side of my house. American Home Improvement came out & replaced the screen with new siding, replaced the storm door & the French Door leading to additional deck, & installed a new window for me. John was also kind enough to install a newly bought doggy door the the pups to utilize coming from the back yard.I’m extremely pleased with the work done! Highly recommend.

Ru
Review №55

Did a great job it was completed quickly and professionally

Gr
Review №56

Donnie and his crew were excellent in all facets

La
Review №57

Louise and his roofing team were hard working and very professional. Work was done on time and cleanup was complete.Correy and Tina installed all of the doors and windows. They look great. Donny and his siding crew got the siding done in less than a week. We were very impressed with the work. Brent and his helper had the gutters find in under three hours. Even redirecting the down spouts away from the foundation.

Ja
Review №58

Ariel has done an excellent job for the project at our house. We’re very pleased with our new deck. He is a hard worker and very personable

Ch
Review №59

Bill was an excellent installer, cleaned up mess very well.

Jo
Review №60

Chris did an excellent job on my shower. His work ethic was great and he took pride in his work. He was very detailed. Chris corrected problems very quickly and efficiently. The cold water and hot water was hooked up backwards after the shower valve was installed. Chris rotated the valve so that the water was correct by undoing a lot of his previous work he did. When he had completed this I asked him if he had installed the aspirator 180 degrees from the original position since the valve was rotated. Calling Kohler about the aspirator they said you did not need the aspirator for the application Chris was using it for. Chris undid his work again by taking out the valve and removing the aspirator then reinstalling the valve, which I very much appreciated. I would be very satisfied to have Chris do work for me again.

Ir
Review №61

Spencer and his crew were very professional, responded to concerns and were friendly.

An
Review №62

Shane with American Home Improvement did a fantastic job on our siding and overhang! He was professional and the work is impeccable. Weve gotten many compliments. We also had a deck built, and Judd did a wonderful on it; he was also very professional and the work is awesome - we look forward to continuing to working with this company for future projects!

ni
Review №63

Chuck and Chris were the installers for my home improvement. They were very professional and had great craftsmanship. I was thrilled with the final result.

Ch
Review №64

John and Cathy treated us like family

Ch
Review №65

Donnie and Donnie installed siding on my building. They were very professional. You know how we think of construction workers wasting time, being slow, taking long lunch breaks, coming late and leaving early. They were the total opposite. They worked from the time they got here until the end of the day. They were very considerate of my business.. I have a daycare and they worked around my nap time and did not interfere with parent drop off and pick up. I would easily recommend them to anyone who needed work done in their home. or business.

Ra
Review №66

Installers were great. I have 28 windows in my house and had them installed over 3 years. The installers were on time, polite, and knew what they were doing. I can only say good things about them. We also dealt with two different salesmen. They were also very knowledgeable about their products. The office personnel have always been great. I have talked with them several times and they are also great. I really cannot say enough nice things about this company.

Br
Review №67

Luis and his crew put a roof vent in our roof and new flashing around our chimney to fix a leak. They did an excellent job and were very professional and efficient! Highly recommend.

Br
Review №68

Travis and Brandon did a great job and very professional. These guys are great and guality work

An
Review №69

Cory and Tima did a fantastic job installing our replacement windows. They were very friendly and professional and respectful of the property. Justin was a great sales person, and we are all around happy with the experience. Cody even hurt his hand on the last day, but finished the job before getting treatment. Hope its not broken!

El
Review №70

The products are well made. Ive had 9 windows and a door put in by American Home Improvements. The workmanship is good, and they are careful with not intruding during that time. I consider myself a loyal customer.

Wi
Review №71

Donnie and Donnie and the crew did a fantastic job in all aspects of the installation. The siding and windows look fantastic.

Cu
Review №72

Great job! We love our new sun-room. Travis and his crew did excellent work!! Recommend him highly.

Do
Review №73

These guys was Awesome very professional

Ed
Review №74

Wanda was very responsive to my needs, kept us up to date on progress then scheduled our install quickly.Conner arrived early handling the reinstall quickly and efficiently .He was also very honest about the additional estimate I requested.This company is awesome.

Ha
Review №75

Chuck & ChrisWorked on the new bathroom and did a wonderful job.Removed old bath tub & installed new shower.

Jo
Review №76

Donny and Donnie were very professional and represented American Home very well they were polite and cleaned up completely when they were finished their team did an excellent job would use them again and recommend them to friends

LI
Review №77

American Home installed a walk in shower unit for us and its beautiful. Dan Powers the installerWas great and an outstanding craftsman . He was very professional at all times.

St
Review №78

Would highly recommend them.

Mi
Review №79

Love my new windows! Tina and her partner did an impeccable job. Each person I encountered on my several projects was professional and friendly. The crews cleaned up well afterwards. I felt comfortable leaving them with access to my house while working. All projects finished in a timely manner. I would use them again for future home improvement projects.

St
Review №80

Robert Hillard and his crew were very professional and courteous and did an exceptional kid on installation of my windows. I would recommend this company to anyone who needs good quality work and materials.

ma
Review №81

Did not caulk well around some of the windows

La
Review №82

Morgan and Stone built us a new deck. They were very polite and professional. They did a great job.

ra
Review №83

Corey and Tina knew exactly what they were doing and did a good job installing our windows. Didn’t take long and they cleaned up area nicely. Very polite and respectful too.

Ka
Review №84

Brad and Billy were awesome!!! They were very professional, did outstanding work, and would highly recommend them to do window installation!!!

Al
Review №85

The company overall is very easy to work with and never avoid any calls. I worked with representative Justin Simms and John was the contractor. John was very courteous and pleasant to work with. They did not leave a mess at all. John even tackled some bees to get my windows finished.

Do
Review №86

Thank you Louise and crew for installing our roof. Thank you Cory & Tina for our beautiful windows. Both of these crews are highly recommended. All areas are completely cleaned afterwards. The work is done correctly the first time.

Sh
Review №87

Chris did an amazing job at demo and installing new walk in shower. Thanks super excited.

Ki
Review №88

Eric installed a new walk in shower. Did an amazing job. He was polite, informative, professional and most of all great at what he does.

Ro
Review №89

Louis and his crew did a great job, and he worked closely with us to make all of siding turned great .

Ly
Review №90

Cory and Tina did an excellent job of putting on my windows and sliding glass door. Everything was very professional and their work was top rate. I would definitely recommend their work at American Home Improvements

De
Review №91

Randy Hughes did an amazing job on our bathroom remodel. He was extremely knowledgable and thorough with the work he did. He was very pleasant to work with during the remodel. We will definitely request him to do any future jobs with American Home Improvement. We highly recommend American Home for any home remodeling needs.

Ti
Review №92

This is a very difficult call to make. The work performed was absolutely amazing. My bathroom is actually perfect. My primary issue was follow up and customer service. We waited months to have anyone call back after our agreement or come to perform the work. My husband had to outreach multiple times to establish contact and have them get back with the family. The person who actually performed the job was fantastic, Jimmy, he always requested input, helped endlessly, went above and beyond for us, was tireless in getting things right, and as we wanted... The work is just stellar and I would recommend the work to anyone, but contact needs to be much, much better.

Ti
Review №93

Very nice work. High quality.

Jo
Review №94

I had two bathrooms done at the same time. Steve Welch and Josh Harris did a wonderful job on both of them. They were on time everyday very pleasant and knowledgeable of the questions I ask. There work was 4 months late getting started but, when they did they got it done and I love it.

Br
Review №95

Corey and Tina were excellent workers. Very impressed with how they worked even in the rain, sleet, snow, wind and cold temps. Love the windows and doors they installed. Would highly recommend them to anyone for they are excellent workers and know their jobs well.

Ch
Review №96

Nelsons craftsmanship is unbelievable! He really know what he is doing. He works hard and long. It was getting dark and he kept working to get the project done. I am really pleased with the job they did. American Home Improvements are top notch! They really care about their work and how it looks!

Ga
Review №97

Ariel did an awesome job. VERY professional..

Fr
Review №98

Conner was here today to check my windows. He was very professional and friendly. I would recommend American Home Improvements to anyone who needs work done. I did do a referral when the windows were first installed. The referral was my sister in New Market Tennessee. She was well pleased also.

Zi
Review №99

American Home Improvements replaced all of our old, single paned doors and windows with energy efficient ones (we got a $500 energy rebate, too). They built a deck, transformed a large, screened-in room into an elegant living space with windows on three sides, added self-cleaning rain gutters, and more. Especially wonderful are the garden and bay windows. We are extremely satisfied with their work and would highly recommend them to anyone seeking to upgrade a home while keeping it beautiful.

Am
Review №100

Robert and his crew were fantastic! Very helpful and professional! They even helped me start up a power washer while they were there! They went above and beyond to install our new windows! American home is a dream company and wish there were more American companies like them still out there!

Information
99 Photos
100 Comments
4.4 Rating
  • Address:11028 Terrapin Station Ln, Knoxville, TN 37932, United States
  • Site:http://homeproguys.com/
  • Phone:+1 865-909-0440
Categories
  • Contractor
  • Bathroom remodeler
  • Deck builder
  • Home improvement store
  • Kitchen remodeler
  • Roofing contractor
  • Siding contractor
  • Sunroom contractor
  • Window installation service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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