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Rocky Tops Marble & Granite
6969 Karns Crossing Ln, Knoxville, TN 37931, United States
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Rocky Tops Marble & Granite

Comments
An
Review β„–1

The entire process was seamless! Sandy was fantastic to work with and the installers were professional, quick and super sweet! Thank you Rocky Top! Love my new bathroom!🀩

Ja
Review β„–2

We remodeled our kitchen and looked at several countertop companies.Rocky tops and Frank made a great first impression and the fact that they don’t work with subcontractors, but do the job themselves was very reassuring.They also had by far the largest collection to choose from. Throughout the process they were supportive and reliable and the quote we received was the final price. They simply did an amazing job.

Su
Review β„–3

We would definitely choose Rocky Tops Granite Marble & Granite to help us with our master bathroom remodel again. They installed cultured marble in our shower, and granite for our countertop. The products we chose are beautiful and awesome. This is a very professional operation. Sandy was very helpful to us in our decision-making process. The showroom is filled with ideas, and the multitude of granite slabs to choose from in the warehouse was eye-opening. The measurement process was precise. The installation crews were both polite and respectful of our home. We highly recommend Rocky Tops Marble & Granite to help you with your remodeling project. Very competitive pricing.

Ev
Review β„–4

Sandy greeted us then showed us the slabs to choose from in the warehouse. She was helpful through the process. I paid half down and waited for someone to come measure. He was very nice. He did a thorough job. He also was kind enough to stop and pick up my sink. They attach them at the shop. I had to order mine it was a small cabinet base. I had chalk painted and dark waxed my old cabinets then added crown molding, filigree and crystal knobs completely transforming them into a work of art.Two men came out to install. When they were putting the counter in they scraped one of my cabinets down to the paint. I touched it up as best as I could but it will always be a fly in the ointment :(They were great with after care. The counter chipped around the sink. They came out and fixed it good as new.The dry treat warranty is worth every penny. My cat spilled a coffee flavoring syrup. It left a caramel stain. After wiping with a wet rag several times. It faded and faded. Then disappeared!

Re
Review β„–5

First class all the way. Price quoted was the final price. Frank did a great layout job. The slab we picked out had some natural imperfections and he worked around those to insure those were eliminated and the counters look incredible. Install team was excellent. Mike, Travis and Caleb were the best. Could not be happier. Would recommend to anyone.

Va
Review β„–6

Rocky Tops took all the anxiety out of picking and installing the perfect counter top for our kitchen. Jasmine gave us unparalleled service from start to finish. We ended up having Cambria installed. From start to finish the process took about two weeks. Amazing service and craftsmanship!

Fr
Review β„–7

Just had our brand new granite counter tops installed by Rocky Top and I have to say we are very happy! Our kitchen and master bath looks amazing. Frank and crew did a great job from beginning to end and we could not recommend them more. Here is a picture or our beautiful kitchen.

An
Review β„–8

Rocky Tops did an outstanding job measuring, cutting and installing a counter top for a small addition to our kitchen. We love the addition - it looks great. If we have any similar projects, we will certainly use Rocky Tops! I highly recommend them.

Di
Review β„–9

For people who have experience and great products to pick from we have shop for our kitchen there and now were doing a second bathroom using their Granite top and that room too very thorough on time and again very very knowledgeable

Sh
Review β„–10

Begged for 3 days to get a quote and never got a call back. Worst company ive ever dealt with. Ifbyou want granite and want it soon go to granite depot of the crossroads you will actually have it the same year

Ma
Review β„–11

I have dealt with Rocky Top for two renovations in three kitchens in the past year and one-half. One kitchen was done in beautiful granite, (which I have since sold), the second in my daughters house was also granite, and the third was in a residence I recently purchased and redid the counter tops in quartz. All three jobs were done perfectly and on time. From my first encounter with Sandy to the tear-out with Doug McCollough, to the marvelous men who came and fitted everything perfectly (pieces cut exact), to the final water hook-up and caulking with Doug, each part was done beautifully. Sandy kept in touch with me every step of the way and when taking me to make selections, she never pushed and let me take as much time as I needed to make selections. Sandy is warm and considerate, but also professional and knowledgeable about the inventory. She is willing to guide you and answer all questions relative to your particular job. I highly recommend this company and give it the highest marks possible.

Ma
Review β„–12

They are great to work with. A wonderful selection of products. I would highly recommend them.

Te
Review β„–13

Wonderful experience. Oscar was a true professional and never pressured me in buying but had answers to all my questions. The installers were efficient and professional. They were outstanding. Love my granite and I will use them again for my bathrooms!

Ca
Review β„–14

They flooded a friend of ours home. Then would not take responsibility of the cause once they realized how bad the damage was. They even contacted the water restoration company for my friends. Big big joke.

Ka
Review β„–15

Frank was great to deal with. When it was time to set up install Frank called and said the slab we picked out had a scratch in it and he sent us an email showing us different slab close to ours (since we reside out of town). I am happy with the new choice and they did a great install. Highly recommend.

Ro
Review β„–16

We were referred to Rocky Tops by our neighbor. It can be very intimidating when you walk through the warehouse and try to choose the right granite. Sandy was a big help to us and after several changes, we went with the under counter bronze sink. Installation was actually very pleasant and professional. We are very pleased and would highly recommend this company.

Ca
Review β„–17

After looking at several other suppliers, we decided on Rocky Tops for our new granite kitchen counter top, and we couldnt be happier! On our first visit, we could tell right away that the customer service was far beyond what we had found at the other stores. Sandy is extremely knowledgeable and so easy to work with, especially for us first timers! She answered our questions, gave great suggestions, informed us of all of our options to help us understand the process. She truly wanted to help us find what we were looking for. We also purchased a composite sink with matching strainer baskets through Rocky Tops, which also simplified things immensely. The installation was just as simple, and we love the results. The counters are beautiful, and we are looking forward to enjoying them for many years. We would highly recommend Rock Tops Marble & Granite to anyone looking for a new counter top!

C
Review β„–18

I had a horrible experience at the Location off of Watts Rd I think the guys name was Steve I spoke to. He was very rude & unprofessional I was interested in doing 2 full bathrooms but he definitely made me change my mind. There was a woman in the office at the time I think her name was Mindy she was very pleasant wish she could’ve served me instead. Oh well overall there showroom was nice & clean. I ll just do tile for both bathrooms.

Ma
Review β„–19

Very clean show room, staff is very friendly and willing to work with your design concepts

Ar
Review β„–20

Great prices and great installation. Cody measured and walked us through the warehouse and showroom with our options. No upselling just honest work.

Te
Review β„–21

I met Sandy, who was extremely helpful. We looked at the Granite Tops and she gave great description and information about each type of stone. I went and collected 2 other bids and even though one of those was cheaper they were not as professional and knowledgeable as Sandy. I ordered our Countertops, less than a week later a gentleman measured and less than 2 weeks later they installed. Service was great, gentleman who measured was great, and installation was great. I will recommend Rocky Top to everyone I know. I cant say enough positive about this part of our remodel!! After the fact, I was talking to a neighbor who used Rocky Top as well and he had the same experience. I would not hesitate to use them again in the future.

Ta
Review β„–22

Oscar and the staff at Rocky Top are excellent and very knowledgeable. They are highly recommended!

GW
Review β„–23

Great value. We were very impressed with Blakes professionalism and knowledge.We had a great result and will use again in the future.

Da
Review β„–24

Loved Sandy and her wisdom

Je
Review β„–25

Excellent service. Would highly recommend them. Glad we found them.

Sa
Review β„–26

Wonderful experience at Rocky top. Very organized and personable service. We will be back.

Ja
Review β„–27

Sandy helped us from the time we arrived - decided on granite, Blanco sink and accessories. The installers were beyond capable and the job is beautiful.

Da
Review β„–28

I had Rocky tops come out to do a cultured marble shower came out to measure, 3 weeks later told us we had to move a wall,would have preffered that they told us they could not do the job to start with.on another job they drilled to many holes for a special kitchen sink.Im all about second chances, three strikes?, not gonna happen.

Information
26 Photos
28 Comments
4.4 Rating
  • Address:6969 Karns Crossing Ln, Knoxville, TN 37931, United States
  • Site:http://rockytopsmg.com/
  • Phone:+1 865-470-9477
Categories
  • Countertop store
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
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