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RadioShack
West Town Mall, 7600 Kingston Pike #1452, Knoxville, TN 37919, United States
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RadioShack
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Da
Review №1

Great staff, found exactly what I was looking for, and some things I wasnt. Definitely recommend this store and the staff.

Ri
Review №2

Generally crooked practices. Multiple fake positive reviews from the alternate accounts. Refused to except returns insisted on exchange only. Products are Chinese in origin and knock offs. I looked up several of them and found they were marked up 70%-150%. Utterly insane. I made the mistake of purchasing an item here. I’ll never come back. I don’t know how this place has a RadioShack listing when it’s so janky.

Da
Review №3

Called to ask about a part, person answered did not sound very friendly. Unfortunately, they didnt have the part and I asked if she could recommend another store. She did, which was nice, but the call was just a bit abrupt.

Er
Review №4

The products at radio shack are so good quality that its better than Amazon and best buys put together. The owners are very smart, polite and so if u need electronics, lights, or gaming system go to them and the price are reasonable.

Ph
Review №5

Me and my wife Love this store so many different phone case for my wife to from our daughter love the baby yoda pillow and the among us key chain our son love the. Hover board and the drone he love talking pictures and videos for his school work we both love the owners super nice super sweet always cleaning the store

e
Review №6

What is up with these reviews. They all seem to be saying the same generic things in batches. Its like its easier to get a bunch of people to write reviews then solve the issue. It just screams insecurity.

Bi
Review №7

I’ve never walked into a store where I’ve seen the owner and the worker knows so much and know exactly what I need when I describe it I wish other stores could be like this store it’s very rare to find a unique store like this that knows everything about what they have he really knows how to do business

Er
Review №8

The owners from this radio shack are awesome, intelligent, and caring people. The products are awesome and I will go back to buy more from them.

An
Review №9

Very awesome people And great product. I would highly recommend This fabulous store anyone.

Ro
Review №10

Me and my husband we absolutely love this place you have everything you could possibly want from drones to Bluetooth speakers to mask The store always looks absolutely clean fantastic great customer service

St
Review №11

I thought the store was closed down that’s what I got told glad to see it back up and running you have a Lotta great stuff I especially love the guitar that I got for my guitar lessons i’ll be back in for a guitar strings

Na
Review №12

Radio Shack is The bestQuality items they have and all all there products are amazing Give this 10/10 and they give you reasonable price on there products which is amazing 👏

Na
Review №13

Radio ShackIs the bestQuality productsI dont know why poeple are hating on RadioShack Is The Best Store and The owners are very Nice and generousAnd there products are amazing 👏

To
Review №14

Went to RadioShack a few days back and bought blue tooth headphones and a speaker and a few other items and im so in love with what I bought from them the people who run this RadioShack are awesome I will definitely be back for more

br
Review №15

Radio shack has the best speakers headphones and Bluetooth devices and they have nice cases and chargers I love all there stuff

Ad
Review №16

Greatest store ever bought a electric piano and bluetooth speakers and Im in love with my electric piano for learning how to play my first ever musical instrument and I love listening to my music on my bluetooth speakers no longer shall I have to use wired headphones that get tangled up and broken and or lost I give this store a 100 out of 10 best damn service a store can give I will be back tomorrow and the day after buying more from them and will tell anyone who will listen to buy from this beautiful store

Na
Review №17

Radioshack is the most awesome StoreI know the owners and there very nice and respectful poeple and they give you some reasonable prices which is amazing there products are amazing I Love there products which is extremely amazing Keep it up with the great Work

Al
Review №18

Me and my husband we absolutely love the store they have a wide range of Bluetooth speakers and kitchen supplies my husband loves the tech section our daughter absolutely loved her baby Yoda pillow our son got a Chewbacca one I personally bought a HP laptop and it great for running games like Minecraft & call of duty The owners are really sweet super clean store like hospital clean

li
Review №19

My bf got me stuff from this location of RadioShack and I love it it works so well and they work so hard yall shouldnt hate on somone when they work so hard I know the owners and they are nice people there stuff works so good i have a charger and two Gameboy and hate led lights and a portable charger from them I love there stuff

Ky
Review №20

The best electronic store in the USA and owners they will do any and everything

Co
Review №21

There amazing there products are great the owners are wonderful I love them there the sweetest they will help you find anything you need in there store all you have to do is ask there RC cars are great I bought my son one and he loves it I buy my screen protector from the and I’ve dropped my phone down stares and it never cracked I 100% recommend

Ti
Review №22

If you guys are into old school video games RadioShack has the best set up for classic games and classic handheld games I hope to see more classical game consoles my kids especially enjoy them

Su
Review №23

I miss the RadioShack so I don’t get to see much of him but this one definitely is the best one I’ve seen walking in seeing stuff for me and my child made my day I didn’t really see much of that back then I like this new version and I hope to see more stuff soon for all different people and hopefully dogs and cats

Jo
Review №24

Dave is a good guy and he knows his stuff, Ive been buying from him since he was at Knoxville center mall

Na
Review №25

Amazing store i bought bluetooth headphones and speakers from them and they are amazing they work wonderfully I love them and will keep coming back for all my electronic needs

Na
Review №26

RADIOSHACK IS THE BEST YOU CAN GO IT HAS TO BEST PRODUCTS EVER I GIVE THIS 1000/1000 AND THEY WILL GIVE YOU THE BEST PRICES FOR THE PRODUCTS

Ri
Review №27

I purchased a product from this location about 10 days ago. I never used the product and went back the next day to return it and the store lights were on but the gate was down and nobody was inside. It was about 4pm and within their posted hours. I went again two days later about 2pm and same thing, closed up and no one inside. Then I went today 10 days after purchase and was told all I could do was exchange and I was outside the 7 day return policy. I was speaking to a man that identified himself as the owner and he told me repeatedly that all I could do was exchange. He expressed no compassion or apologies and did not seem to care a bit about the situation. I didn’t have a need for anything else from the store and he would not admit it was the stores fault that I could not return it in the window of time available because they closed during business hours. To top it all off they closed up immediately after I left once again within advertised hours. No wonder Radio Shacks are going out of business. I am taking this issue to the corporate office and to the BBB.

Ke
Review №28

Welcome back to the Shack!They had many of the connectors we use for our business plus many more items I didnt expect to see. The staff was very knowledgeable and friendly.

Na
Review №29

The products here at RadioShack are amazing you should buy There products I give it 10/10 or 100/100 like for real Yall there amazing and you will get amazing prices for there products

An
Review №30

Good place to to go to buy things

Za
Review №31

Guys go to this place they willHelp you with everything u need great prices and great people

Mo
Review №32

The service is poor and so are the toys. I purchased a few items from them and 2 did not work properly. I had to go back into the store. They gave me an adapter to one of the toys to help it charge. They replaced another toy that did not work. These toys are cheap for the price. I suggest going somewhere else. When I brought back their toys they werent happy. They had more customer service when they were taking my money, but since there products failed they have an attitude. The toys are cheap and over priced.

Je
Review №33

Awesome people and they have great product

Sh
Review №34

Not a good place they didnt open up on time, then the cashier tried to scam me. Wont go there again

Mo
Review №35

I love the store I will buy stuff there and there are nice people I know the people run the place I love the stuff

C
Review №36

Cheap items, expensive prices. shady sales tactics

Ch
Review №37

BUYER BEWARE..50% OFF 150% Marked up products... I was curious to see how much they would charge me for a mic and boom stand set up they had for sale. The entire setup should not exceed $60 on the high end. The associate told me it was a $400 kit on sale for $150 🤣 ... Im not sure how they are able to call themselves a RadioShack when 90% of their products are bought from Wish or Amazon and marked to a ridiculous cost.

ja
Review №38

This place is great.. not only do they have literally just about everything youll need for any electronic adventure you can imagine but the gentleman who runs it is both incredibly nice and knowledgeable about the products.

Ad
Review №39

The store seems more like a flea market then a RadioShack.

Ja
Review №40

I bought some cords about 10 days ago. I wasnt able to use them the way I wanted to, so I returned them for a refund. The store manager told me I could not get a refund because it had been more than 7 days since my purchase. SEVEN DAYS? Ive never heard of such a stupid policy. He did give me a store credit receipt. I told him that from now on I will buy my stuff on Amazon. Now I understand why Radio Shack is slowly going out of business. Poor customer relations. I wont be back.

Dr
Review №41

Excellent service above and beyond. Go here for all your electronic needs

Ba
Review №42

Very kind owners. Very helpful staff. Very reasonable prices. Every kind of pop socket design u can think of. The brightest flashlights. If u do go ask for David he is the best.

Za
Review №43

David, the main guy that works there tries to talk you into buying things you don’t need, and when you politely refuse he is rude and tries to make you feel bad about not buying it. All the prices are way overpriced, lots of the items they sell can be had for half the price on Amazon and Ebay. Will not be coming back. Avoid this store at all cost!

As
Review №44

Love this place. They have all the parts I need. They have awesome things and they are really good prices too! Super friendly staff and they helped me find everything I needed!

To
Review №45

Love the charger case for my IPhone and the unbreakable glass protector. The owners were great at meeting my request.My niece loves her new scooter board. My father in-law was wanting a new shaver and the one we got him for his birthday from Radio Shack is the perfect Birthday gift.Thank you so much David and Sayla!!!

An
Review №46

This place sells items that do not work. Tried to return a USB iPhone charger and only exchanged it for a different item. Another item I purchased I was given the option of store credit. Why would I want store credit for stuff that doesnt work? Save time and go to Walmart.

Mi
Review №47

Best RadioShack around. They make a point to still stock electronic components and had the exact transistor heat sink and compound I needed right away for a project. Sure you can order all this stuff cheaper online but when you absolutely need it right away this place is a godsend. The customer service is great too.

Sp
Review №48

Haven’t been in one for years and this RadioShack had everything I needed for my vape and all kinds of vape juice. Also David and Sayla r very knowledgeable about car stereo systems when I went to replace mine. Had bought a drone for my grandson so he can have fun on the weekends and the battery life lasted longer then any drone I have bought. Greatest RadioShack around!!!

Da
Review №49

This radio shack is when the best Radio Shacks I have ever been too. Anything you possibly may need they have, one of the best stocked Radio Shacks I have ever seen, They have the best deals and sells and when it comes to holiday deals no one beats their prices. Go now they are the best, Ask for David he is the best store clerki have ever met.

Wu
Review №50

I just bought some air pods from them, I opened up the box and there was only one headphone. Like cmon now thats ridiculous.

Ch
Review №51

I got a xgame from them I love it so much if you love old video they got a bunch and it cheaper than most places and I do love their screen protectors they sell

Al
Review №52

RadioShack got good quality stuff that will last long they even got stuff for my kids and stuff for me I love it never had any problems with the store

Jo
Review №53

They have amazing selection of phone cases and games like there xgames and have a great customer service Ive bought quite a few items from them a phone case a screen protector and headphone a charging bank for my phone Incase I forget my charger I bought from them which by the way is amazing they are so good at there job I wish there was more people that would go the extra mile like them

Ti
Review №54

I tried to call this place several times about a part I wanted to order, if it was possible. All you get is a voice recorder with store hours and a Thank you. Good luck in your business. This is the exact reason why RadioShack is failing.

As
Review №55

The best RadioShack ever!! They have great selection of phone cases, headphones, remote control helicopters, game systems, and much more. The parts bins always have exactly what I am looking for. So if you ever need a part go here. David and Macaela are great salespeople and they have great prices! They are so friendly and I love coming here for whatever I need. I highly recommend this RadioShack! The Shack is back!

Ch
Review №56

Stopped in to grab some components, and the staff was very knowledgeable. They had a good selection and were super helpful. Excellent experience all around!

Ka
Review №57

Good place. I needed resistors to fix a security problem on a car. They had what I needed. Real nice battery powered soldering iron. Was able to buy a small amount of solder too.

El
Review №58

The staff were very cool, but the store not having DVIs was kinda iffy. The components were a bit pricey too, and the whole cash-only and no refunds or cash back was kind of annoying. I might go back if I absolutely need a component at that moment

Na
Review №59

RadioShack is the Best and has the best Prices and They got everything you need And they also have the best Prices for each Item

Ma
Review №60

The negatives: CASH ONLY and prices were more than what is posted online. This RadioShack dealer does not feel very professional as a true RadioShack store.The good: the store does have a wide selections of hobby equipment, cables, etc. from a quick glance at the walls.

Be
Review №61

Hello I would just like to say, Whenever I go into RadioShack David and Michaela always and always have what Im looking for or what Im not looking for. They always have the best selections of every electronic you would want, from remote control helicopters to cell phones to phone chargers to phone accessories to speakers to home theater sound systems to laptops to tablets to heaphones. Basically anything youre looking for theyre going to have it. This store location is far the best RadioShack I have ever been to and the customer service I receive each time its amazing and out of this world.

Na
Review №62

RadioShack is awesome Store you got to because they have the Best prices and good dealsThey are just awesome over all

Br
Review №63

Radio Shack is and always has been the best place to purchase electronic components. They cart products that you will not find anywhere else plus the staff is always pleasant, helpful, and honest. I 100% recommend checking this place out if you haven’t already.

Un
Review №64

THE SHACK IS BACK! 😄😍 So happy! Sorry lol just so excited. I can not brag enough how good it is to be able to buy great quality products just like they have always had again! I had bought an antenna 5 years ago(not to mention it still works incredibly well) and in hopes the still had it and they did! They have parts and components too!!!!!! Thank you Shack!

Be
Review №65

This is my favorite place to go to in the West Town Mall, I absolutely love Radio Shack and what it has to offer. Whatever I need they have from a wireless charging stand to a slim wireless charging pad they have it, or if youre looking for something as simple as a pair of headphones, you cant go wrong with the : NCreible1 Wireless Headphones I got a pair, cancels out all the outside noise a really good buy. I just have to say its only ran by 2 people,but theyare some of fastest professional store clerks I have ever met also some of the best well mannered young adults I have ever met in my generation. God bless

It
Review №66

Great place awesome sales people. The screens are chill and super protective. The guy smashed his phone with a hammer and it was cool! The he showed me the privacy and it blew my mind with the privacy. SHOP HERE!

Sh
Review №67

This store is horrible. I was talked into buying 4 bogus screen protectors and one of my phones broke less than 3 hours later. The owner and operator did absolutely nothing and I feel like I was completely swindled out of my money. Do not buy those bull screen protectors from this store.

As
Review №68

I went here today and To get a soldering iron, I’ve never soldered before but the lady I spoke with was very helpful in all of my questions and I left with all of the stuff I needed to learn to solder, even a learning kit to practice on. Super excited to try it and I’ll definitely be back.

Sa
Review №69

This is the best store in the mall they always have what I’m looking for even if I describe What I’m looking for they always seem to know what it is I need I love how when you walk in they always welcome you to the store and always ask if I need anything stop by and see for yourself

Na
Review №70

I highly recommend the radio shack its the best place you go and you can find everything you need and they will give you a reasonable price on the product that you are buying and also God bless the radio shack I hope that the business Goes well every day

Ch
Review №71

I’m glad to see some young people so nice and so patient with me when I come in thank you

Am
Review №72

Stay away from this store! I bought a Voyager Drone from there and tried to return it today and they refused to give me my money back. Told the owner that I may have to return it when I bought it and he didnt bother to tell me that their policy ws exchange only! He told me it was clearly marked on the receipt. It was but I didnt even look at it until I handed it to him for return. He should have told me the policy when I bought it since he was aware I might return it. This was really bad customer service! I will NEVER go there again for anything and will let everyone know how they will be treated!

Ro
Review №73

Radio shack is my favorite place in the world they just add in new vape mod they have the drag 2 in so many different pretty colors I absolutely love their wide range of pop sockets so many different colors they have everything you could possibly need the staff is super friendly the stores always super clean next time you need a new vape mod go to radio shack

Le
Review №74

Terriable place to buy thingsI bought battries and they did not work.I checked the date on them and they were out of date took them back and they would not give me a refund and the other batteries were out of date to.I will go to Hobby town from now on, they have more Radio Shack parts than Radio Shack.

do
Review №75

I just love radio shack nice clean store best headphones around great price they have everything you need 100% over all

Jo
Review №76

Extremely and pleasantly surprised with this visit to RadioShack. It’s been a few years since I have been in a RadioShack, and last time I was, all of the fun stuff that I used to go shopping at RadioShack for seem to be missing. So we’re talking about the transistors, and the resistors, and the LEDs, and the diode‘s, and the soldering guns, and the solder, and the desoldering guns, and wire, and the radio receivers, tubes, etc. all of the stuff that you used to buy to build your own stuff was gone and now just a store full of prebuilt stuff. In my opinion, there were plenty of other stores selling the prebuilt stuff. We didn’t need another one selling the same. And I for one was saddened. Of course, you could still order all of the components online, but I wanted to see and feel what I would buy. So today I had to make a visit to the Apple store, and while I was waiting for my turn in line needed to use the bathroom. On my way to find a public restroom I was stopped by young lady outside of the RadioShack, she asked me if I had seen the explosion? Then, when she had my attention, she told me to follow her. She’s definitely working on becoming a top sales person, and I think she has a lot of potential. I did follow her, and I was absolutely thrilled at what I saw in the RadioShack in the mall in Knoxville Tennessee. Unfortunately, since the ability to write long reviews is somewhat limited, you’re going to have to go there and check out the RadioShack for yourself. If you’re anything like me, I think what you find there is going to be very refreshing to you. Some old, some new; a mix of great products and interesting things to do. Go check it out. Highly recommended!

Da
Review №77

Very friendly and helpful staff.

Ke
Review №78

Phone cases, headphones, remote control, why are more than a couple reviews saying pretty much the same thing in the same tone? Okay that makes me a little suspicious.In my own opinion. I like it, but my mom brought a boombox from there that didnt work, and when looked up found out it was sold for double the price. I wont fault the people for it, but not gonna shop at radio shack again for stuff.

Na
Review №79

RadioShack is the Best place you could To And has the best Offers and best prices

na
Review №80

Great place good service. Nice staff.

Na
Review №81

I love the radio shack the people are amazing and nice I highly recommend it and they will give a reasonable price on the product that you bought God bless the radio shack

Al
Review №82

Macaela and hannah were awesome they hooked us up and had great customer service

Te
Review №83

Ive been by the west town store for the last two days and the lights are off and the gates are down and locked. Have they closed the store. No signs, no nothing?

Br
Review №84

Greatest RadioShack of all time I love getting the parts i need for my business as a tech repairman they so friendly and will always have my business with them

ch
Review №85

Greatest radio shack ever they have the best phone cases and remote controlled helicopters and phone chargers and accessories and phones and in home surround sound blue tooth speakers that will give you the best sound quality and the best laptops for the right price they have the best electronics in the whole mall in the entire city

Va
Review №86

I went to Radioshack a few days ago to hook up my stereo system and they had all of the cords and adapters I needed to do it, the manager was definitely a lifesaver because I had no idea what I was doing, this is the best Radioshack I’ve ever been too.

Ko
Review №87

ABOUT TIME!SHACK IS BACK!Newer look with the new twist of old school Radioshack feeling. I have wanted a place for my electric needs like RadioShack always have!

de
Review №88

Manager was friendly and fun to talk to, and the fact they are bringing electronic components back is really nice. Its good to see they found a new avenue of sales and moved away from being another smart phone store.

Ch
Review №89

DO NOT SHOP HERE. They sell bootlegged, fake game systems. I bought what I thought was a super Nintendo Mini but it is a knock off. They even refer to it by brand name in the store. Most of the games on it also dont work and are copies of the same games over and over. They also sell a 2nd controller for $20 that youll realize once you open your package was suppose to come with it anyways. When I complained the only thing they offered was to exchange it with another of the same fake game system that they legally cant even be selling.I called another radio shack and found out theyre all individual know but that this location is known for selling faulty products and they arent sure how they are still in business. I will be contacting the BBB and FTC.

mr
Review №90

Best radio shack ever they have the best phone cases and remote controlled helicopters and phone chargers and accessories and phones and in home surround sound blue tooth speakers that will give you the best sound quality and the best laptops for the right price they have the best electronics in the whole mall and they have a awesome parts drawer

Jo
Review №91

I walked in was greeted right away . Very friendly ppl.

Ka
Review №92

This is the best store of the all and they have nice people work there I want to buy stuff from there they have nice stuff there

Ch
Review №93

Radio Shack is nothing like its formal self. Its a big letdown when I entered it today.

Ri
Review №94

Great staff and the best place to get the coolest vape stuff ever

di
Review №95

A great place to shop for drones and gopros and many more items like HDMI cables the employees are very helpful with helping me get the correct tools for my YouTube channel

Tr
Review №96

Made a purchase over the phone, very helpful, new the product I was buying.

Na
Review №97

Newly opened in a different part of the mall, this new location has it all. And such a friendly helpful staff too.

ch
Review №98

It’s a cool store one thing I can say is that The Service is amazing 10/10 the stuff they have is so cool and last a long time I think you should check it out I know you will love it all ways have new stuff they always welcome you with love and respect not a lot of places do that and they are amazing people I would love to see what else they would get in the store

Me
Review №99

DO NOT BUY HERE this clerk/manager is price gouging. He has very bad store practices. He doubles the prices on certain items that he doesnt have price tags on. And some items has price tags, why is that? Why not all itens on display have a price tag? Also he has set up his cash register not to itemize what you buy so he can manipulate the prices and give you a grand totalod his choice. And when you ask for clarification he responds with thats just the way it is! Ive compared the prices for the same items on the website and its exactly half of what he is selling for. Thats PRICE GOUGING to the unsuspecting.

Pa
Review №100

Very helpful and friendly staff. Love coming here

Information
24 Photos
100 Comments
4 Rating
  • Address:West Town Mall, 7600 Kingston Pike #1452, Knoxville, TN 37919, United States
  • Site:http://radioshack.com/
  • Phone:+1 865-337-1400
Categories
  • Cell phone store
  • Electronics store
  • Toy store
  • Video game store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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