user
Performance Products
1345 Callahan Dr, Knoxville, TN 37912, United States
Appearance
Performance Products
Comments
An
Review №1

I swear I spend too much money here. Great staff, always helpful, willing to spread knowledge and help with things they can. They have the inventory to make it worth the drive, although I do always call before making the 30ish minute drive just to make sure. Comparable prices to shopping online in most cases, without the wait, and with the benefit of a store full of enthusiasts, all willing to help. Definitely recommend.

Ga
Review №2

Wow those guys are so good at making things easier for those of us who love diy horse power . I really enjoyed myself they are very cool people.

Jo
Review №3

Ive bought a lot of expensive parts from Performance and be aware, even when the part proves to defective, THEY WONT TAKE IT BACK. Good luck and when you buy a $ 265 distributor and it proves to be defective in just a few days...... plan on throwing it away.

Cl
Review №4

Ive been a tire customer for 5 years & I have been impressed all 5 years with their knowledge, their prices, & their staff. Their staff goes out of their way to give you the best deal that they can find for the best tires that they can find for you. This place knows what its doing with regular cars & SUVs, and they definitely know what theyre doing with custom cars and hot rods. Everytime I pull up, there is at least one collectable custom or hot rod parked out front who is patronizing the business. I mean I fall in love with other peoples cars every time I visit for a tire rotation & balance. Its no accident that I see so many customs & hot rods here. They wouldnt patronize a bad car parts & tire business.Ill be back for years to come.

Er
Review №5

Terry and Carl are top notch. If you need Performance Parts or accessories for your vehicle, this is the store for you. Great guys and been around a long time....they know their stuff!!!

Jo
Review №6

They’re a little on the expensive side, but overall a good experience. In most cases they usually have what I need, especially when it involves custom fitting. The staff is reasonably knowledgeable and informative.

ra
Review №7

If you need speed parts, one stop shopping

Ka
Review №8

Great service. Friendly staff!

Da
Review №9

Had everything we were looking for and then some. Fantastic selection. Did a bang up job on mounting the tires I ordered. Got my Micky Thompsons in one day and had them waiting.

Sc
Review №10

Great place...Spent alot of money with them and have been done right!!! Good business...ask for Carl!!

Ro
Review №11

Helpful staff and decent prices

ja
Review №12

Great place to pick up specialty parts for for performance and dress up.For most hot rudders its like being a kid in a candy store!

Jo
Review №13

Great selection of products a very knowledgeable staff and if you go they have an awesome truck and car sitting in the store floor. Carl that works there is the best at what he does

Jo
Review №14

Friendly and knowledgeable help from local professionals what more could you ask for

Jo
Review №15

The person at the counter was very rude and short with the help. Go to a place where they can be nice to you no one is better than anyone else. I will never forget that experience!

Do
Review №16

Friendly and helpful. These guys really know what they are doing.

Za
Review №17

Great service and great parts and everything

Jo
Review №18

Quoted $80 an hour for an installation which is about avg but they didnt want to do the work. They would rather cherry pick easy jobs.. 2nd time I have tried to check them out and give them some work but I guess my money isnt green.. in my opinion this is just a glorified convenience store for off road parts. Asked for KC lights and they said they could order them.. so what kind of store for performance parts dont stock kc lights.. I can order them.. so you dont stock them and wont install them..what do you do that cant be done on the computer..

li
Review №19

Answer questions and very knowledgeable about the product

Sh
Review №20

Great service !Great staff !Quality products fair priced.

Vi
Review №21

Great service, lots of product, clean, organized, knowledgeable friendly staff.

Ma
Review №22

It has alot of product

Sh
Review №23

Great customer service great products

To
Review №24

Down to earth people . Terrythe owner is very knowledgeable and friendly. His staff are very helpful in finding thing that will work and not work for your project. Great place....

ev
Review №25

Double the price of summit and they have order it in

Da
Review №26

Great selection and customer service

Ca
Review №27

Its like a a kid going in a candy store! So many items! My husband started making his list for his birthday, and Christmas!

an
Review №28

Awesome place to buy performance parts for your ride.

Ma
Review №29

My only issue with PP is their prices... Waaay too high!

Je
Review №30

They installed lights under my car and a light bar in the grill. The labor was a bit on the expensive side but the work was flawless.

Je
Review №31

We have used Performance Products for 20 years. Carl has always helped us out on anything we need. Thanks!

Sh
Review №32

Accidentally picked up the wrong transmission fluid yesterday, staff was super courteous and exchanged the fluid for the correct one with no hassle. Every time I stop in they always are helpful and have what I need.

Su
Review №33

Carl and everyone that works there is helpful.

Ma
Review №34

Normally have what you need. Staff is knowledgeable. Prices are a little high on some things but they have great deals on others. Great place for that bracket or small thing you didnt think about all the way to engines and transmissions for sell.

M
Review №35

Great service from Terry.

De
Review №36

Great place they have everything and very helpful

Je
Review №37

Took care of me fast and got me what I needed thanks ho check them out

Ja
Review №38

I have always received great service at Preference Products for over 10 years! Carl is definitely the reason I always buy by products there. He always takes care of his customers!

sc
Review №39

A great place for the muscle car enthusiast. Everyone is very knowledgeable. Great people to deal with, i definitly will be a return customer.

St
Review №40

I have been going here for a few years. I think overall it’s a good place to shop and it’s local business so money stays here. Yeah, some things are a little more pricey than others but you get the product right then. Terry, Mike and Carl are all pretty good to deal with in my opinion. A lot of people I know personally recommend Carl for the best customer experience though. You can be the judge when you go to visit. They also offer good tire service with competitive prices on good brand tires.

Ke
Review №41

Nice people and they have about anything you could ask for.

Mr
Review №42

We went to Performance Products shopping for wheels and tires for the wifes pride and joy. Carl help us find just what she was looking for. Price was good and we felt very welcome.

Ke
Review №43

1 of the only Speed shops in the area

St
Review №44

Very nice and knowledgeable. Big selection and in stock products.

Ge
Review №45

Great customer service!

Am
Review №46

Love love love the store, amazing customer service and prices! Only complaint I have is the guys who worked in the back installing my wheels and tires was very very slow.

Ed
Review №47

Staff was very bothered to help,One was very rude.I was prepared to spend allot of money on parts they had in stock but after the attitude.Ill just mail order from somewhere.Wont be back here again!!!!This store could give the best experience for any car guy if the staff didnt act like they hated life so bad!!The inventory is outstanding.

Je
Review №48

Good

kr
Review №49

I would recommend the place to anyone they have anything you need for your car from tires wheels and other performance accessories Ive been going there for years the staff is always very helpful the price is very clean and organized and I will get you what you need and have just about anything in stock already highly recommend this place for anything that your car might need

Hu
Review №50

Been a customer for many years.

Su
Review №51

Find lots of good stuff for racing parts!

Do
Review №52

Picked up some parts for the 57 couldn’t be happier they knew everything I needed wonderful shop if you haven’t been you must come and see their Camaro it’s one of the most amazing cars on the planet

Ke
Review №53

Great local hotrod shop. Lots of great parts and knowledgeable staff (like old school gear heads knowledgeable). These guys know their stuff and the inventory on hand is great. Try this place first.

To
Review №54

Always friendly, always helpful, just a good place to do business!

Da
Review №55

Great selection of hard to find parts. Friendly and helpful people.

St
Review №56

To much stuff to list. If youre a motor head its definitely worth a stop.

Ro
Review №57

They almost always have what I need in a pinch but the prices are a bit high compared to places like summit or jegs so I tend to only shop here if I need something asap. The counter guys have always been helpful. Like I said, this is my go to place if I cant wait on a part.

St
Review №58

They sold me the wrong parts,you would think they know what they are doing!!!

Ro
Review №59

Friendly service

Wi
Review №60

What an incredible selection of performance parts for your ride...

To
Review №61

Good place to get talked down to. Because they think they know more about your car then you do.

Je
Review №62

I have gotten a lot of items from this place. I got a set of flo tek heads from them for $925 plus tax. One head is straight plug and the other is angle plug. They would not exchange them for an even set or even one to make them even. The valves were all different lengths and the valve guides were very wore after only 8 months. I had took the heads to the machine shop is how I know they were different lengths. I bought an edelbrock rpm air gap intake from them and it was warped. I bought a set of wiseco pro tru pistons from them for my sbc for $500 a really good deal because they usually got for over $700 from what they had told me which are priced $491 online. I had got them 0.060 over cause the block I was gonna use needed to be bored 0.060. The block was cracked so I got another and it was cleaned up at .040. I went to have the pistons exchanged for .040 and they didn’t want to at first and getting hateful but the pistons were useless for me then. I went in today and was going to get a vacuum fitting and they wanted $30 for it and I said that’s a little high I’m going to search online. They told me that I’m a waste of their time since I never buy anything after I have spent thousands of dollars there. That had upset me a little so I told them their parts ain’t worth a $#!+ and they had told me don’t come back then. This place has an extremely rude staff and are very overpriced on almost everything they sell

St
Review №63

Always great service

BI
Review №64

Awesome people and awesome parts!

Wi
Review №65

Very helpful and knowledgeable. They was the only place that had my parts in stock

St
Review №66

The use of language by the owner and or manager is enough to say you should definitely take your business elsewhere. This type of business is a dime a dozen. Spend your dime on local business that still back their work and own the mistakes with humility!

Br
Review №67

Scratched my husbands brand new wheels when he went to get them mounted and he called them cause he didnt notice til he got home and was cleaning them and he called Terry (the owner) and he was very unprofessional on the phone and then said he gets scratched wheels all the time from the factory and my husband said well mine wasnt and he said bring it back down here and show me and my husband gets there they swore they didnt do it said that there was no way their machine did that and called my husband a liar said he probably dropped them and thats where the scratches and niches came from!! Then called his wheels cheap! Very unprofessional and definitely dont recommend them for anything you might need because they dont try to make things right with customers when they screw it up!

Da
Review №68

Great selection of parts and if they dont have it they can sure get it.

Ge
Review №69

Great bunch of guys to work with and they have about any product you could possibly need or want

Br
Review №70

The customer service here is just plain terrible. I dont have any other experience to compare it to. The various employees I have interacted with via phone and in person, just dont have what it takes to get the job done. Over 6 weeks I have tried and tried and tried to get 100 octane fuel. After being told I cant pre order it, unless I get a 55 gallon drum, I was told I could order a 5 gallon pale, only to wait 3 to 4 weeks.Sure they have a huge selection of tires and cleaners and parts but if one cant buy fuel, what good is all that.Order offline or travel regionally to get fuel and parts. Dont waste your time here.

Wi
Review №71

Joke spent 2 or 3 thousand with the place cant even stay open 10 mins for me to get a part wow

An
Review №72

Terry has been a great help to us for over a decade. Hes the best!

Mi
Review №73

We had wheels and tires put on her truck at Performance Products... while getting the brakes changed, on the passenger side all 6 lugs were either broken or cross threaded. Took it back to them today, was met with horrible attitudes from the manager and the owner Terry. Had them check all tires, every single one except the driver front had messed up lugs and nuts. Pics are included. I asked for them to cover what she had to pay to get it fixed. They barely covered the parts and only if I didnt burn them online. I also asked that they cover her rotating somewhere else, since we didnt feel comfortable taking the truck back there, I mean, our kids do ride in the truck!!! Of course that was not gonna happen. Mistakes happen and we should just be thankful no-one was hurt, per the owner. As we were waiting on them to finish, the manager came out to the shop and in front of not only us, but his employees, stated... wait and see if she posts anything on Facebook, then we can just call her a stupid fat b*tch. Never again will they receive any of our business, not because of the job done per say, but because of the attitudes and disrespect from the manager of the business and the actual owner of the business. If you value your morals, money, lives, and vehicles I would advise to pick another shop.

Fr
Review №74

Really nice stock love it, wish list o yess

Je
Review №75

Awesome group of people. Extremely helpful and great prices

Az
Review №76

I went here to get my wheels (22s) balanced and rotated and they did a fantastic job. If you need any old school motor parts in chrome or black this is the place to go.

Ch
Review №77

Great customer service. Very knowledgeable crew.

Be
Review №78

Best place to go for ur car or truck needs

Da
Review №79

Good group of people very knowledgeable about there products they sale

ma
Review №80

There over an hour no helpOnce someone did didn’t act like they cared if I bought from them was prepared to spend around $2000 I guess summit racing will get it

An
Review №81

Great store. Youll want one of each.

To
Review №82

Great products and great customer service!

We
Review №83

Awsome place they carry lots of stuff and and if they dont have I f in stock they can get it . They are usually very competitive priced . Most of the employees are very helpful .

Br
Review №84

Super helpful staff.

de
Review №85

I felt uncomfortable from the minute the guy spoke. terrible communication skills. he spoke as if i were incapable of understanding him. he continued to talk down to me and didnt respond to the question asked. there isnt a zero for terrible customer service.

Br
Review №86

Dont go there if you want good honest business. They will rip you off. Terry is awful.

Ch
Review №87

Always great here, been doing business with Terry and Carl for over 30 years.

Aa
Review №88

Very big selection of high performance parts for all types of vehicles, all in stock. Even hard to find parts.

No
Review №89

I absolutely love this place, I think that they are very fair on their prices,This is a hot rodders heaven, The staff is very knowledgeable and very helpful, If I had more money you would definitely see daily/ weekly reviews from ole Normc. Have a great hot rodding day;;

hi
Review №90

Always amazing and tons of parts in stock.if they dont have it in stock they can get it the next day or order it and have it in a few days

Ja
Review №91

Very nice place for all performance part

Ri
Review №92

Great company and great employees my company,myself, and my friends will always do business here. carl has been a great help!!!!!!!

Jo
Review №93

Staff is very knowledgeable and friendly, highly recommend Performance Products.

Br
Review №94

Great place good prices and always friendly people

Ma
Review №95

Great selection and fair prices. Helpful staff.

Jo
Review №96

Check youre ticket over charged 40.00 dollars and write down so you have evidence on what your working on. Was called a liar by the owner and never apologize for the over charge never going back.

Lu
Review №97

Very helpful and knowledgeable. Great selection.

Da
Review №98

Always help me out! Good guys to do business with.

Es
Review №99

Huge place and great people!

Ch
Review №100

Cant find something? These folks will find it for you!!

Information
36 Photos
100 Comments
4.4 Rating
  • Address:1345 Callahan Dr, Knoxville, TN 37912, United States
  • Site:http://performanceproductstn.com/
  • Phone:+1 865-947-8054
Categories
  • Auto parts store
  • Auto body parts supplier
  • Racing car parts store
  • Tire shop
  • Wheel store
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–3PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Knox Tops6544 Clinton Hwy, Knoxville, TN 37912, United States
  • Junk Car Mafia6915 Old Rutledge Pike, Knoxville, TN 37924, United States