I called a few weeks ago to ask if they had a copy machine and they said yes, however when I went in there over this past weekend to make a few copies the girl at the counter said no. She should of told me it was broken and out of order. At first I gave one star because I was upset but the owner messaged me and told me the situation and the photo copy machines were broken. Also the person was a new employee. I changed my review to 5 stars because the owner was sincere in his concerns. I like that the owner contacts people and that to me makes for a great customer service. Thank you for messaging me back. God bless! π
I rent a mailbox here that I use to receive packages and the service is phenomenal. As soon as a package arrives for me they check it into their computer and send me a text message.The staff are always friendly and helpful, both before and after I decided to rent the box. Highly recommend this place.
Love being able to walk in and have them be so confident! They are so quick and easy! Great prices and some amazing chocolate in store!
The Lady that was working was very kind and helped me figure out what option was best for my mailing needs.
Super nice people. Always friendly and helpful. Thank you!
Listed as a Western Union location on the national website. Number comes up on phone as western union. Western Union plastered all over the front windows. Couldnt send money western union here. SMH
I didnt realize it was there! Great service! Fast and easy.
Very helpful and friendly. Discussed different options for my particular needs. All the packages I sent arrived intact and on time. Glad to have them here.
Great place! I use it for printing and notary services. Excellent service and good prices.
Ontime Pack and Ship has excellent customer service, is conveniently located, and they dont have long lines like the post office. An added bonus: they sell the best chocolate in town!
Best shipping place in town. Super friendly staff amazing service and fast. I donβt use any other place!!!
Hard to find a place that has 100% feedback....hands down one of the best mailbox locations along with the best shippers I have ever used. Easy communication and the fees cant be beat. So happy I found this place. Keep up the good work.
I had gotten a package that required a scan code to be shipped back. Gary told me to come on down and hed help me figure it out. He not only got new shipping labels for me, he packaged the three boxes up for me taped them re labeled them and said he ship them for me. It was awesome! Clean store, air conditioned, super friendly. They make copies, ship all services and they even sell stamps. My new go to store. Thank you Gary for your help.
Super fast, super friendly, and so much more convenient than the post office! I mailed packages the week before xmas and I was in and out in about 20 minutes.
Have shipped packages out multiples times through Ontime Pack & Ship and been completely happy. All packages have arrived on time and I love having an alternative to ship USPS, UPS or FedEx without needing to go downtown. Such friendly service - Gary is pro-community and shows it in many many ways. They opened during a tough time but Im hoping they will be around for many many years to come!
Both Gary and Chris are awesome!!! They have gone out of their way to be both helpful and so incredibly kind in my dealings with them. These guys are top notch!!!
Gary is super friendly. He does his job efficiently and quickly but also takes the time to talk to you making you feel welcomed in the store. Great place to do business.
I was able to buy a padded envelope for a birthday present that was already decorated then was able to mail it off. Saved the hassle of having to wrap gift then put in a separate envelope to ship. Have several styles and sizes to choose from. Already decorated boxes too that can be mailed out as is.
Great service. Helped me in several occasions come up with custom packaging and shipping options.
The store is clean and staff is helpful. It is nice to have a place treat you like a welcomed guest and not just another customer to be delt with
Stopped in with questions, person on staff was super helpful.Im very glad to have discovered this business in my town.Thank you.
Fantastic experience every time I go into the business to ship out packages. Convenient location and friendly staff.
Fast friendly and efficient service! Definitely will be going back for all my shipping needs.
Great customer service!! Really helpful!! Went above and beyond what was necessary!! Will definitely do business with Ontime Pack and Ship again!
I needed to get some packages mailed out so I tried the new place next to the doughnut shop. Great customer service!
Very friendly and quick service! Highly recommend
Very clean and staff was very nice and helpful. Will be going to them for all my shipping, etc needs.
Greatly needed service in the area.
Lots of stuff to choose from and very nice people
Great service and very friendly staff!
Great service and plenty of business options
Fast easy and great service