They are fantastic, especially Justyn! He was great from beginning when I called to end when we went to the store to pick up a new phone. He was patient and went above and beyond to make sure we left happy! Highly recommended!

This is one of the best budget places to eat. There food is some of the best I have had. They also give you tea for free which most places do not do. I highly recommend visiting this establishment.

Went in today to have a line transferred onto my account. Kody was very helpful and walked us through the process. It was an excellent experience thanks to his demeanor and willingness to help. Thanks Kody!

Young Men were so very helpful and didnt mind repeating everything so we understood. Great guys

I went into this to get help with my phone and to get 2 new phone and did not get the help I needed and then the kid stopped helping me and went to help someone else. I told him went I get there that I had many things I need help with and it would take some time

I popped in for assistance with a couple issues. Young man was very helpful.

Kody was very kind, providing exceptional service over and above what normally might be expected. I greatly appreciate all that you do Kody!

Excellent service salesperson Kody just does a great job! Verizon is lucky to have him.Clean, sanitized, and open for business.

Ashley has been remarkable and so patient teaching my husband and I how to use our new tablets. Shes very determined to solve problems too. Thanks AshleyJeff has always been my go to guy at Verizon, as his knowledge is remarkable plus hes patient as a saint. Now I have two employees who can really help! Thanks Jeff for helping me for such a long time and for teaching Ashley . You are a great manager!

Taylor was extremely helpful she went above and beyond to help us get a new phone and all apps to help us get what we needed. Thank you Taylor u were a very pleasant and helpful young lady

Aleisha was very helpful and patient with all my needs. She got me the best deal possible on my phone upgrade and watch. Highly recommend to anyone needing an upgrade or help!

Nothing but bad experiences with the Klamath Falls OR store. The last straw was a screen cover, told me free lifetime replacements, never kept them in stock. The first time I needed one, it took twelve weeks for them to get one, the second time they tell me well put your name on a list and call when they come in. No phone call, go back in to check after eight weeks, we have them but youre no longer eligible because the replacement deal is only for two years now and it expired last week. Never again!

Today I had come into Verizon wireless either the hopes of getting my first phone contract.As I entered the establishment I was approached by a very well mannered gentleman named Zak.Zak then helped me choose the phone and plan that fit me and my friend the best.Throughout our actions Zak made me feel as if I was more than a customer, but I was a client and he had been helping me for years.Zak made my experience amazing and I would have not had my sevice any other way.I give him a ten out off ten

Brittany did an awesome job yesterday. She got my husband and I switched over quickly and was very friendly. She answered all of our questions and made sure we had everything we needed before we left. She will be the only one we will go see whenever we do anything regarding our cell phone service.

Robert helped me out when I was trying to switch back from T-Mobile after my phone ceased finding service. I had a previous debt from Verizon for ending my contact early, so he helped me contact customer service to pay the debt and move forward with starting a new contract. The account still showed a hold on it, so Robert called and called Verizons customer service to try to get it pushed through. Customer service said it was clear in their system, but it wasnt showing up in GoWirelesss system. They told him that I could go to a Verizon corporate store to be able to start a new contract today. Despite the fact that he couldnt complete my order, his customer service was above and beyond what I would expect. He really went to bat for me and I feel very grateful. I would highly recommend people visit Robert and the GoWireless team. Everyone here is friendly and willing to help.

Zack (pet name) offered me the ultimate smart phone and tablet hookup today! I would classify myself as a technotard, so his patience with me while explaining the benefits of the upgraded as well as his honesty about the financial impacts was greatly appreciated. I will definitely come back to this store and request Zachs expertise when I break my new phone and/or tablet! Thank you again!

After discussing the phone I wanted and the plan, the sales rep said, You can walk out of the store today for only $80. I asked if the $80 went towards the phone. No. I asked if I was an activation fee. No, that will be on your first bill. I repeatedly asked about it and expressed frustration that Verizon would charge a fee that was apparently for nothing, and the rep lead me to believe that it was just something Verizon does and that it was required to get a Verizon phone and contract.I had to call Verizon about a different issue today, so I asked the Verizon rep about it. He said the charge does not show on his side and that it is not from Verizon. Its from GoWireless. I looked more closely at the package Go Wireless gave me and realized its a GoAdvantage Membership. What is that?I called Go Wireless and was told that it was for the screen protectors. The original sales rep had phrased it like, Along with what youre paying today, you get a free screen protector. He never said this was an optional purchase or that it was not required by Verizon or that the other option would have been to pay a $20 set up fee.Its a VERY deceptive sales tactic, and I dont believe this was a rogue salesmen. Other sales associates overheard my repeated questions and complaints and belief that it was a Verizon charge and said nothing. When I called today, I directly asked the manager, Jeff, if this is what he trains his sales reps to do and he didnt deny it.The GoWireless employee who answered their toll free number had the gall to say Well if I didnt know what a charge was for, I wouldnt have bought anything from that store. But I was lead to believe it was a VERIZON charge, meaning that I believed that if I wanted Verizon service, Id be paying the same thing at any other store. I wanted Verizon service bad enough to reluctantly deal with it from Verizon, but if GoWireless had been honest and told me that I had the choice between a $20 in store set up fee and $80 screen protectors, I would have chosen the $20!

I have gone into Verizon multiple times for different questions about my old phone with a sim card Jeff and Ashley were very helpful. I went in 3 weeks ago to get a plan set up with them and a new phone and Jeff was very helpful with all my questions and very fast with getting my new phone set up. I wouldnt ask anyone else in this town to help me with my phone or ever go to a different phone company they have been that helpful to me. I appreciate there services thank you guys so much you both rock(:

We have been a customer to this store for fairly long time. When we bought our three Moto phones we were told that with this plan if we ever crack or scratch the protective lens we could always come in to this location and they will replace it for free. This last Saturday we drove up there hundred miles from home to be told the employee that told us that was wrong. Needles to say we walkaway empty handed. So much for customer service.

Zak had phenomenal customer service not like the other schmoozers that Im used to dealing with. He was very helpful and honest and I liked how straightforward he was, he went above and beyond our expectations and I can read people really well he was a very genuine person.

Aleisha was very helpful and patient. She got me phone, tablet and tons of help. Highly reccomend her when you visit the store!

Alisha and Nick got me set up with new phone and hum and got me the best discounts! Excellent service!

Just want to,get thank you to Jeremy for assisting me with my iPhone. He did a great job and employed great patience. He was very knowledgeable and helpful. Thanks again!

My screen was cracked and went in to get it replaced. They didnt have the one I wanted in stock so she put another cheaper one on. She is to call when the nicer ones come in.

Alisha and Taylor gave me courthouse, fast, and thorough help with getting and setting up my phone and tablet.

Ashley was super nice. I wanted to add a line to my account and she had us in and out in 20 minutes. She was really nice and friendly and answered all of our questions : )

Aleisha and David did an excellent job with us and got us a great deal and a good plan . Thanks guys

Wonderful customer service! Aleisha was very helpful. Thanks

Aleisha is amazing! She was so helpful and took a ton of time to help me out!

Go wireless in Klamath Falls Oregon is awesome ale ishaq is a great asset and help they are very knowledgeable of their products and theyll help you They will first find out what you need and what you want and try to get you exactly what youre asking for the very patient theyre not just trying to sell you phones are products they actually care and if youre ever in Eugene Oregon stop by and see your girl samantha shes awesome

After my initial review, I was contacted by the manager. She adequately addressed my issues. My review has been updated from one to three stars.

SERENA WAS AWESOME! She spent so much time with me answering questions and explaining things! She even stayed over an hour after her shift!

Aleisha was phenomenal and she did an amazing job getting us into new phones after being told we werent eligible by another Verizon store. Recommend to everyone

Aleisha got me set up with 2new phones and the best plan for my family. Awesome customer service.

Purchased a jetpack online and went to the store to activate it. A month later after spending hours doing every single troubleshooting step I couldve possibly done to figure out why I wasnt able to use my jetpack. I found out that they sold me the WRONG sim card. After talking to Verizon technical support they specifically told me to go back to that store to receive the correct sim card free of charge(which would make sense considering they sold me the wrong one.) I went ahead and called the store to let them know the situation. An extremely rude woman started lashing out and raising her voice towards me once I told them that THEY sold me the wrong sim. A bunch of scammers with poor customer service and they will try to tell you what you want to hear just to get your money. DO NOT GO HERE FOR VERIZON SERVICE.

Thanks to Aleisha for making it easy and fast to get a new phone! Excellent customer service as well!

Alesha is hangs down one of the most helpful people Ive had the pleasure of working with when it come to Verizon! I highly recommend her!

Taylor was very helpful and knowledgable. Great customer service!!

Reps took tons of time to fix my account. So grateful!

Aleisha was very patient and helpful! Highly recommend this store and her service!

Taylor was awesome! She got us out of a bad situation and made us very happy!

Britanny Meyers did a superb job 4/19 and 4/20 to get us the phone we wanted and the best deal possible. You have a fantastic employee.

On Saturday, 5/7/16 my LGG3 went BSOD on me. A quick chat w/Verizon and my replacement was on its way. It arrived Tuesday, 5/10/16 and when I went to activate it with my SIM card, the card came up as unreadable. Went to GoWireless. Ashley got me squared away with a new SIM card with ZERO hassles, and made sure I was up and running before I left.Great job. Will return in the future.

Great service! Got hooked up with a great deal in case

Lifetime warranty on m works products apparently means 2 years. Disappointed that I was lied to and now cant afford a new cable. Will be going elsewhere from now on

Came by in the store and got my note 7 and Zak was amazing! He went above and beyond with his service and exhibited excellent customer service skills. Whatever theyre paying him its not enough, in facr he should be a storw manager!

Zach was very helpful in my phone choice and was very informative. Great experience

Theyre very knowledgeable and go out of their way to help you.

Just had the best experience getting our phones by Ashley and Serena.

Great service the golfer guy was great he needs a raise

Alisha was great, friendly and quick at getting me set up! Go there for service!!

Absolutely awful experience in this location, the woman at the desk didnt greet me until i made it appearant I was there to buy not to browse. She was rude and seemed like she just wanted me gone, spent most of her time texting on her phone and not talking to Me. She insisted the phone I wanted wasnt the right fit for me, but that the LG G5 was, Ive done my research and went Into the location knowing exactly what I wanted but she objected on every note. She insisted if i got the phone she was talking about it would cost me about 120 dollars in store but never explained what that cost included.

Excellent service. Tristen was very helpful.

Kickass service serena watters was super helpful dont care for verizon much though

Jeff and Ashley are the best! But the Gowireless $20 in store service charge is a joke.

Alicia did a great job and was very friendly

Very friendly customer service and great experience!

Taylor is awesome and provides great service!

Zak was very helpful and easy to work with great job

Ashley is a great .She was extremely helpful and informative

Great service, knowledgeable staff.

Great phone service

Taylor and Alicia were great!

Good people and good help

Beautiful girls and clean

Always great service!

Amazing customer service!

Zak Was very good, and helpful

Was having a bad time trying to figure out what was wrong with my phone but one of the amazing employees at this site taking time to get it back right thanks

Excellent service by zack

Great services!

Alicia was great

Great.

Very helpful

Great customer service

Great cs

Great service

Great service