Always super great every time Im in for a service or to purchase a vehicle!

Ive been looking for a very specific used truck, Ram ecodiesel crew cab with 64 bed. Not very many available in the whole country with reasonable miles and reasonable price. Lithia of Klamath Falls had one that checked my boxes. I called and talked to Doug Byrum (sales rep) who looked up the info on the truck instead of trying to BS. I told him I would be down to look at it the next day but that I was coming from a few hours away so please let me know if theres anything off. He took the time to go check over the truck, start it up, look for signs it had been owned by a smoker, etc...Got there the next day, Doug was quick to help, friendly, knowledgeable, and not pushy in the slightest. After a short drive with Doug it took about 3 minutes to get paperwork approved so I could take it out with just my family.I decided to purchase the truck. Negotiations were clear, open, and I believe totally honest and in good faith. Travis Howard, one of the managers, facilitated and approved the deal. Financing was also quick and painless handled by Michael Cheeseman.They also made sure it was washed and the tank was filled.I read someone elses negative review about upselling and pushing the extended service contracts. That was not my experience at all. I was considering purchasing one since the truck was outside of the manufacturers warranty and I was paying over $30k. I decided it didnt fit with what I was looking for and there was no push-back at all.Good experience all around.

John Nichols is the best service advisor there is. Always so helpful and Sexy. 😉 Ill definitely be back. Thanks John for all your hard work.

Jd and Jim where very helpful and made it easy for me to buy a car!!!

I spend 1/2 hour around then no salesman welcome me, I just leave.

Worst car buying experience

Very nice and quick to help.