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Ace Home and Supply Center
7848 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747, United States
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Ace Home and Supply Center
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Am
Review №1

This Ace has everything you need!! I came here for garden soil and I was able to get organic, natural pesticides that practically saved my Jasmine plant from aphids. Nice staff. Easy to find materials

Sh
Review №2

I am a 63-year-old woman I showed up to get to 30 pound propane tanks filled. I got them out of the truck by myself I placed him where he could fill them..After the first one was filled he watched me struggle to get it back up into the back bed of my truck. After the second one he was totally ignoring me and I had to ask him to please hand it to me as I was still up in the back of my truck he acted like he was doing me some kind of a favor. Brandon you really need to learn customer service and get a personality dude you’re not gonna go far in retail with that attitude. Treat people like he would treat your mother Brandon don’t be a punk

Da
Review №3

Love this store. Well displayed inventory with no cluttering, helpful and friendly staff. Prices compared to bigger stores is much better here.

Tr
Review №4

Unlike your big box stores, I found the staff friendly and knowledgeable. Store was clean and well stocked.

Pa
Review №5

I visited this ace location and was the only customer in the store.If this is an example of a helpful hardware store then Im sticking to Lowes!!!I asked a bearded employee where I could locate spackle..his answer was aisle 15.Really? There was Tracey the cashier (more about her soon) and him. I said well maybe you could walk me to the location, which he did and then pointed to several different containers.I chose my item, approached the cashier Tracey remember. She scanned the item; I inserted my card into the machine; explained that I wished to use it as credit. She stared at me - no answer- I then waited until the machine said to remove my card.I took my purchase NEVER TO RETURN.and I tried to take the survey listed on the receipt....that was a total failure as well.

Fl
Review №6

This Ace Hardware was cleaner and friendlier than the Ace Hardware in Merritt Island. This location had a large selection, and really great deals as well. There were only two staff members, but there was only one customer there when I arrived. This place is great during the evening because the staff is friendly and there is much to enjoy. They also carry Yeti products and green eggs.

za
Review №7

Super nice staff although the location is a bit run down. But they have what you need for most small projects.

Se
Review №8

An old school hardware store, the kind your grandfather talks about. You need one bolt/nut in some odd size, got it. Looking for a brass bushing or a shaft spacer, check. Need a replacement belt for for old Bessie, done! This is what a hardware store should be.

F
Review №9

They fill in the wall RV propane tanks. Its difficult to find a place locally that does this. Francis was knowledgeable and knew what he was doing when filling. Great 👍!

Pa
Review №10

Great store. A real hardware store with people to assist. Personable, friendly and great advice.

Ju
Review №11

Great store, really helpful people, and they generally have what I need in stock. With the Ace app/site I can order things that they dont have and pick it up from the store with no extra cost.

Ro
Review №12

Ace hardware fires employees too easily, dont pay good and expects robot experts. If you get in Mgmt mandatory 50 hrs wk. Ace sucks and super expensive, Go to lowes.

Sa
Review №13

Claims to sell propane but cant actually perform refills.

Ga
Review №14

Very friendly people who work here. Great customer service.

Oz
Review №15

These guys had what we needed to get back on the road!Best estimates are that we have ~500 miles on this wagon. So when we had the wheel fall off on our first day of vacation we knew we had some trouble if we couldnt get it fixed fast.We attempted to MacGyver it but I didnt have high hopes for a long term fix.Thats when I knew I had to get to an Ace Hardware store.The service department here is outstanding! They were able to identify the circular push-on retaining clip that we needed to get that wheel back on the axle. And we were out the door faster than a F1 pit stop!Thank you for saving the day!

J
Review №16

Anne was extreamly helpful to my wife and I today. We are vacationing here in Orlando/Kissimmee and we needed a kit to fix our shower in our room. Since maintenance can not figure it out. Seen in the picture is our shower water pressure kit. Thank you all for such great service. Ace is the helpful hardware store, friendly, & nice as well.

La
Review №17

Always has what you need and staff ready to help if you need

Da
Review №18

Not as big as Lowes or Home Depot, good for emergency fixup parts (we needed some hardware to assembly a bed), but a bit expensive comparatively probably because its off 192 in the heavy tourist area. If you have to make a major hardware purchase, go further away from the tourist area instead.

Ba
Review №19

Ordered a car key here...got it installed and programmed by them with no hassle. Also, had some good tool for a great price...I will definitely recommend.

To
Review №20

Well stocked and good selection .Helpful service.Fair prices.

Ca
Review №21

Wonderful local hardware store helpful staff just the right size and just where u need it to be

Ra
Review №22

I found everything I was looking for. Excellent customer service.

Mc
Review №23

Good local store. Very helpful associates, good stock of products. They even had a single wiper blade for my drivers side.

Mr
Review №24

Great location with all that basics you will need. Saves us from driving to the other side of town to the big boxes. They also rent the best portable carpet extractor around. Give them a visit!

Am
Review №25

This store has been outstanding in their knowledge of Stihl products. Frances is who helped us along the way and ordered a carburetor we needed quickly and efficiently with no follow up needed from us what so ever. We have never been so satisfied with a hardware store like this one.

Ak
Review №26

Professional friendly staff, quick to pick up the phone and provide the answers you need. This Ace Hardware store is clean, well-stocked and is reasonably priced. The staff know their inventory and will help you find what you’re looking for. Ace is the Place!Jenny answered the phone when I called and when I got there she took me to the item I was looking for. She help me decide which one was best to get the job done and she was right. The right part means you only do the job once. Thank you Jenny and thank you Ace Hardware.

yo
Review №27

Great location, great variety but the most special is the attention and service. I always get very professional help with amazing courtesy and patience.

Th
Review №28

I went into ace because I was told they would have the right part I needed that I couldn’t find at Home Depot or Lowe’s. Well they did have it. The staff was very nice and very helpful. The store was organized and clean. Definitely go back!

Ma
Review №29

Shopped here today and the owner and manager refused to honor the posted price on a power tool. I felt that their horrific business practice warranted a review so I could alert my neighbors.The manager was unpleasant, curt and rude. It’s a matter of principle, of doing the right thing, not about the $11.00 they overcharged me. I recommend shopping elsewhere!Celebration Hardware store is close by and they have a warm and friendly staff and honest business practices.

De
Review №30

Went to an Ace for first time, usually go the the big box stores. WOW! What a difference. They have everything you would need in a few small isles. Francis helped me, super friendly, helpful and knowledgeable. Stayed with me for like 25 mins. Bye Bye Big Boxes

Co
Review №31

It sounds strange but my phone got stuck inside of a speaker this past weekend and I didnt know where to take it. Nick was extremely helpful and tried multiple different tactics to get it out. After over and hour of trial and error, we finally got the phone out and I went on my way free of charge, Thanks again Nick!

Ro
Review №32

Had 4 keys cut. PERFECT. Not like new keys you have to break in, they feel already broken in. No fighting the lock like with most new keys. Great job!

Ju
Review №33

Didnt find everything we needed, but still like to shop there. Great assistance.

Mi
Review №34

One of the only ways there is any competition to lowes or home depot. Ace hardware is fantastic with the ability to have people who help you with your search

Ke
Review №35

Well stocked store. convenient location. helpful staff. quick in and out. highly recommended.

Do
Review №36

Outstanding service with quality products. They go out of their way to be helpful.

Wa
Review №37

They need better training about parts. I got the wrong part. The girl didnt have a clue. Customer service and the store was good. I wish they had a little knowledge about the parts.

Ne
Review №38

Just called to ask for pricing on a Stihl Chainsaw. This item did not show on their website. Ive been in the store a bunch of times so I knew they were there. Upon calling, I was told that if I wanted any information on the saws Id have to come see for myself. Regardless weather or not you know the information, thats no way to talk to a customer. I was looking to spend a good amount of money in this store today but after that, I wont be going in this store anymore.

An
Review №39

This location is always a lifesaver when Lowes is out of stock. Staff is always friendly.

He
Review №40

Great customer service. Greg was awesome, super helpful. Will definitely be returning.

St
Review №41

Well organized. Helpful staffFor a small store incredible selection of items.

D
Review №42

Knowledgeable and helpful staff. Francis and Melissa especially.

Al
Review №43

The staff is so helpful they follow us every step the price is more expensive than home depot but the service is super

Da
Review №44

Great hardware store. They repair window screens too.

Fr
Review №45

I received a $5 gift coupon for my birthday. Rules were to use at least $5 on my purchase, it had to be on non-sale regular priced merchandise, not on certain specifically named brands and items listed on the card, all of which I followed. Was told I could not use it on nuts, bolts and screws because they were non discountable. I have been spending 15 to 30 dollars per month at Ace when I could have gone to Big Box Stores closer to my home and considerably cheaper. In future I will. Ace has lost a steady customer because of its erratic, discriminative pricing policies. Bye Bye Ace.

Mi
Review №46

Great place to shop

Tr
Review №47

I had to go here to get some supplies for a job that I was working on in the staff was very helpful and had exactly what I needed.

wi
Review №48

Excellent neighborhood hardware very knowledgeable staff. Staff is the friendliest and so personally pleasant

Do
Review №49

Pretty cool place to get some odds and ends

Je
Review №50

Everything is behind bars. I have to get assistance to purchase a simple screwdriver.

Al
Review №51

Very nice, very clean!

Mi
Review №52

Very helpful

To
Review №53

Great people if they dont have it they help you find it

Da
Review №54

Very helpful and had all my needs

Hu
Review №55

If you needs keys made, they are the helpful hardware store. Lowes and Wal-Mart both out of stock on my needed key!

Ra
Review №56

Awesome place! Great customer service! Anything you need, they have!

Go
Review №57

Excellent service as always

Ry
Review №58

Friendliest Ace crew I have encountered yet, Its a small store, but they still have most everything I have needed

I
Review №59

The only hardware store left that will help you out. Great staff.

Eu
Review №60

Is like Perfume small both Real good the staff the Best

Kl
Review №61

Great store,,got every thing you need and people to help you

JA
Review №62

Always a good visit at this Ace Hardware all the people are very friendly and extremely helpful.

Ja
Review №63

The people working here are always really helpful when I have questions. The selection is great.

La
Review №64

Guys really know their store Just ask them anything

Do
Review №65

Very helpful staff as always.

Bo
Review №66

Cool

De
Review №67

Great selection of items and very friendly workers.

ra
Review №68

Great staff, affordable prices

Jo
Review №69

Nice helpful people

Bo
Review №70

Always friendly and helpful. Quality goods

Wi
Review №71

Not well stocked

Ch
Review №72

Friendly staff. Well stocked store but full retail pricing.

Tr
Review №73

Refused to help me out cutting two keys for money whereas Celebration Hardware did the service on the house. (I was willing to PAY)

Da
Review №74

Bought a Stihl fs70 weed eater 10 days later the the pull string stayed out, took back was charged $ 30 to look at it with no refund apparently not part of the extended warranty, so cannot use this store again...shame

Mi
Review №75

Great local hardware store with knowledgeable employees. They have a little bit of everything at this store and the prices are competitive with the big-box home stores.

Br
Review №76

I always find what I looking for the right price

Lu
Review №77

Excelent, very good customer service

Da
Review №78

Employees are always friendly and helpful with projects.

Ro
Review №79

I would of gave a negative star, on their website their prices are not honored compare to the store prices are like 40% higher. I would not shop their again.

Ja
Review №80

Great store if you are looking personal service

La
Review №81

Super helpful staff!! Thank you for fixing my stroller ❤️

De
Review №82

Francis is always knowledgeable and patiently assisting

al
Review №83

Got a Birthday, and members gift all in one day.THANKS.Got a couple steak knives.

Mi
Review №84

Going to Ace hardware is a pleasurecompared to Lowes or home Depot theres somebody there to help you

Da
Review №85

A cozy hardware store

An
Review №86

Suck customer service

mi
Review №87

Great people. Great hometown store.

Mi
Review №88

Always helpful and very clean store

Ni
Review №89

Great staff, little pricy.

Mi
Review №90

Usual ACE, had what we needed, service ok.

An
Review №91

Horrible and racist customer service! I had a 100 dollar bill and the cashier told me that he does not have cash to give the change what kind of shop is that?

Ca
Review №92

Very organized, clean and awesome staff.

Ja
Review №93

Everything you could possibly need and the staff is freaking awesome! Thanks team!!

je
Review №94

Everyone is always helpful here

Pa
Review №95

Friendly staff they have everything

Ro
Review №96

Very helpful & friendly managers

Jo
Review №97

Ace is the place

Ól
Review №98

Small supply store

Ma
Review №99

Love ACE

Vi
Review №100

Ok

Information
59 Photos
100 Comments
4.4 Rating
  • Address:7848 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747, United States
  • Site:http://acehomesupply.com/
  • Phone:+1 407-507-3910
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:9AM–5PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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