Having a quality company in our growing Kirkland community with a focus on personal service is such as asset. Their benchmark is customer satisfaction no matter the size of the job. I recently refinished an antique furniture which needed a small piece of marble. I did not think anyone had or would take the time, however, not only did they allow me to select the stone, they did it as a courtesy saying it was of similar to a sample size. It fit perfectly. I greatly appreciate the personal service of a community business. I highly recommend this company.

Weve been using Stonewood Design for our home remodel in Newcastle. Our first project was refinishing our existing hardwood floors. We did a consultation in their office as well as an in-home visit so they can see our space and talk about our goals. Their crew did an incredible job transforming our floors, bringing several different stains to ensure we got the exact color floors we wanted.For our kitchen remodel, we met at their offices again to learn about the different options for our countertops. This was a big decision, so I really appreciated them educating us on the different types of stone, their durability, longevity and maintenance. We ended up going with a beautiful quartzite coutertop and were actually able to pick out the exact slab we wanted from their inventory! On the day of install, their crew was on time, quick but what I appreciated most was their diligence in covering up and taking care of our newly refinished floors.Overall, every one of their staff members from the front desk, crew team, to their owner was incredibly patient and helpful during different aspects of our remodel. I appreciated them taking the time to discuss design options, materials and what would work best for our needs.Highly trusted and recommended and Im looking forward to using them for my future bathroom remodel.

Friendly and very professional stuff. Will always recommend!

We highly recommend Stonewood Design! The employees are professional and the product is high quality. We have been so happy working with Roman through the entire process. He was so helpful and gave us great advice and recommendations as we chose the backsplash and the quartzite countertops. The customer service we received was amazing and the installation was fast. We absolutely love the new counters in our kitchen and bathroom! I have already referred several friends. Thank you Roman and the Stonewood team for your excellent work!

During long time I’ve been a customer of Stonewood: slabs, tiles, hardwood... Every time it was a most pleasant and satisfying experience!Vladimir, Roman and the rest of the team are highly professional, they’ve been helpful in every way! They are always on time!Five stars easily!Thank you Stonewood👍

My family recently bought a place in the Insignia Towers in Seattle. We were allowed access into the condo several days before we closed and I called Roman from Stonewood Design to come and measure the bedrooms for updated carpet. We were referred to him by our real estate agent. The next day, we went to his store in Kirkland to pick out a carpet that we liked. Roman was extremely helpful consulting us on style/type/quality etc. We landed on a pattern/design and we were able to get our carpets ordered relatively quickly - during a pandemic. If it werent for our issues with HOA approval, the carpets wouldve been installed really quickly. The carpets look/feel great and we have Stonewood Design and Roman to thank for it.

They did a fantastic job, a year ago, in my kitchen and in one of my bathrooms. Beautiful marble in walls, floors and countertops.

Design, scheduling and installation went effortlessly, I appreciate the time you spent on such a small bathroom. Thank you, Stonewood is a great place to work with!

Let me start off by saying how amazing Stonewood Designs customer service is! I ordered a new cooktop and it did not fit the existing cut out I contacted Stonewood Design at 11am and they had someone at my house by 3pm the same day! A+ for customer service!!! The employee that came out to my house wore all the required Covid ppe and was extremely friendly and skilled. He measured and cut the new cutout in the counter and also helped me put the new cooktop in the cut out to make sure it fits! Which it did perfectly!I will definitely be sending all my friends to Stonewood Design and doing more business in the future with them!!!

We are thrilled with the entire team here at Stonewood. Madison did a great job in helping us pick out tile for 6 bathrooms and a gorgeous Chef kitchen. Victor did a great job keeping the installers organized. We love the final results!

Professional and prompt will use again

One of the worst place I have ever been, the guy who works there is so awfully awful no sense of how to talk to people and extremely rude I wonder how this place is still open with this kind of staff working here ? You people need to better job at hiring some good decent staff here and maybe ask them If they can be kind to people and not yell just because somebody is staying in parking lot because he has need to stay for few minutes. Whoever was working here this morning did awful job . Hopefully somebody will treat you as bad you treated that person . Management should teach him some good manners .

Great experience with the installation of quartz counters. Their in-house quartz is beautiful and quite a bit cheaper than the name brands. Installation was smooth and seams are basically invisible. Madison was very communicative..the whole process was pleasant. Would definitely recommend!

What a great selection of granite and quartz! My wife was in heaven. The showroom is fabulous and pricing very competitive. She found what she wanted in less than a half hour. The installation of the kitchen counter top was exacting and thorough. The workers even took off their shoes to avoid soiling the rugs and left the work area cleaner than before. The installers were very pleasant. We will use them again to do our bathroom floors. We highly recommend this company. Later update: We just had them tile our bathroom floor. Fabulous results. This company rates 12 on a 10 point scale.

Roman and his team are wonderful. Theyve done work for both me and my parents. I recently needed a hole drilled in my kitchen quartz counter, for a water filtration system. Even though his team didnt install this particular counter, he sent someone out to get it done, free of charge.

Great experience working with Roman and his team! They completely outfitted our kitchen and bathroom counter tops. Their showroom is so great b/c they provide a vast amount of samples to assist with the selection process. They also have a great selection of remnant pieces to choose from as a cost saving measure. Great local business that I wouldnt think twice about recommending!

Weve picked Stonewood Design based on the great Google/Yelp reviews and never regretted it. The whole experience of working with them was excellent. Our primary contact Roman was very professional and friendly. He gave us a lot of good advices on what designs and colors would and would not work in our kitchen. He was always available when we had questions and quickly addressed any concerns.The person who was doing the install was on-time, efficient and friendly. He finished the job quickly. The actual installation crew consisted of a 2 person team who removed the old countertop and installed the new one from 10am till 2pm. The quality of their work was very good, we did not have any concerns. What we also liked was that the whole process from getting a quote until the installation did not take much time. Our kitchen and bathrooms look way better now thanks to Stonewood Design. Thanks again!

Excellent customer service with professional installation at a competitive price! Roman and his team did a great job on our home. We are repeat customers and would highly recommended Stonewood Design!

Thank you for amazing work you have done on our house!!! The customer service was amazing. I would highly recommend this place to anyone.

Vladimir and the team are great. They are attentive, responsible, did the work on time and with quality. I am very thankful for the great service, great price, and quality Quartz slabs.

Based on a referral made by a home builder friend, we chose Stonewood Design to purchase counter tops and back splash from for our kitchen remodel. The kitchen looks fabulous and we could not be happier. The whole experience was great; from the visit to the showroom to the installation. Every person we came in contact with was helpful and professional. The granite counter tops are of high quality and the back splash looks so much nicer than what we saw at our local big box store. I am really glad we chose Roman and his crew to help us with our kitchen remodel. When I am ready to redo the bathrooms and family room wet bar, I will definitely be contacting Roman for help with those projects as well.

Excellent quality you can count on. Everything was done beautifully. Would use Stonewood design again and recommend them if you want a kitchen, bathroom, house, floor remodel!

I have hired Stonewood this year for a big kitchen and bathroom remodel. They are hands-down the best in this industry. I have had a lot of negative experience with many local contractors promising certain time-frames and always failing, and having found Stonewood was a real relief. From picking the right material, colors and such, to installing-everything went exactly as they promised and with no pressured sales at all. They have exceeded all my expectations and finished my projects leaving us extremely happy and thankful. Since then i have constantly been referring all my friends and family members to Stonewood Design. People Helping People. Spreading the good news. Go Stonewood and Keep Up the Good Work!

Weve used Stonewood Design for installation of the kitchen top and they did an amazing job! The whole crew was very professional, helpful and friendly. The overall experience was excellent, I highly recommend these guys!

All the staff at Stonewood Design were very professional. Our Master Bathroom turned out beautiful! My husband and I couldn’t be happier. I will always recommend Stonewood Design!

Had a wonderful experience working with Roman and his team! The showroom offered many different color of quartz and tile. Couldnt be more happy with what they helped me pick and the job that was done.

Best prices around. My contractor got 3 other bids but Stonewood Design outbid them by about $800 for our bathroom. We used quartz and the quality and selection is great.

They did some terrific work for us in our kids bathroom. I liked their quality, workmanship, competitive pricing, quality materials and the finished product. Great job, guys!Try to work with Vladimir, the owner, if possible and you will have a great experience, He is on top of things! His associate, Roman, however, never returned any of my voicemails or emails. After a few days of frustration, I escalated my request directly to Vladimir and it was immediately taken care of!I recommend them highly and I hope to use them again in the future!

I highly recommend Stonewood. They did counters for us in both our kitchen and bath. The owners were wonderful to work with and they do beautiful work.

Excellent service from selection to placing the order, installation and payment. Tatyana was great to work with. I highly recommend them.

These guys are the best in tile installation. Their choices are immense. The prices on their slabs are always a steal! Will use them over and over again! Thank you vladimir and roman!

In this store I saw the most rude people ever.The manager and his assistant have no sens of talking gently and clearly with their clients. Im wondering how they keep this business Running !

We just got our countertops installed in the kitchen and I think we went there just once, the rest was done over email. I was hovering between 3 and 4 as a rating, but they are better than an A-OK.PROS:They are very quick and efficient in the whole process, from submitting a quote to getting you on their schedule. Generally, it was hard to get ahold of the sales person by phone, so a lot was done through emails, which is fine I guess. The front desk did all the scheduling and from picking the stone, getting the final quote and installation was maybe 3 weeks.The guys installing the countertop were awesome, they made sure nothing got damaged in the process, since our entry was pretty tight and they had some corners to work around. They came a bit late, but were nice enough to call us and my husband went back to work for 2 hours, before they showed up later in the afternoon.Price, they were one of the best around, no one was able to compete with them.CON:The only downside to the whole thing was, they never confirmed which side of the slab we want and just cut it the way they thought is good. We did go to different shops and all of them talked about templating and they will send a picture of the template on the slab so we can see and choose where they cut it. We went to a couple of places, but Im pretty sure they said the same thing at Stonewood, but we dont have anything in writing. The slab had a lighter and much darker side and we wanted the light one, so believe me, I was sitting there crying the whole weekend for having the wrong side of the slab. I know it is our fault for not having our own checklist, but as a newbie to renovations, I was just thinking this is something that every granite company would do automatically. Every single slab has so many different variations, I would just expect them to let me know or ask me if they are unsure. This is the only downside and we both learned the lesson that babysitting is needed from start to finish at all times for any project that you give out of your own hands. My husband talked to a manager and he said, the margins are too low to be offering extra services like that,... if the sales person would have said that right away, it is on you guys to let us know what side you want and email it over, I would have put a note somewhere to remember doing it. We had so much going on in our lives, that neither my husband or me realized that there was no communication from their side, otherwise, we would have checked in with them where the picture and template is.Overall, I would pick them again, but boy would I make sure I get the correct side of the slab the next time! The price is right and its easy and affordable with them, but make sure you keep following up.

Roman and his staff were absolutely amazing. We were so thankful to have worked with such patient and caring people during our remodel. Roman even made the extra effort to come to our house to help us choose the final backsplash and countertop. The products are very high end and look glamorous. The install team was knowledgable and very detailed. We have received so many compliments on our kitchen and bath finishes and couldnt have done it without Stonewood. I will definitely send all my family and friends here! 10 stars!!!

Showroom staff very helpful working on color/material combos. Installation was excellent.

Stonewood did an outstanding job on our kitchen. Great products, great people, great prices!

This may seem like a firm with great options and great customer service. However, the installation is not on the professional level, and they blatantly refuse responsibility for their substandard work.This firm installed 3 granite countertops with granite backsplashes for us. The installation was performed by immigrant workers with apparent lack of professional qualification. Namely, instead of cutting out 2 cm thick backsplashes, they got them cut somewhere between 1 and 1.5 cm thick. As a result, the backsplash kept cracking, and they kept trying and redoing it again and again. They also were not putting shims behind the backsplash where the wall was not flat. Eventually, they installed 1 backsplash cracked, tried to mask it, and just left. I had to contact the firm and request the backsplash to be reinstalled - this time other workers came, and did the job correctly, with right thickness of the backsplash, and with shims behind the backsplash. However that fixed only 1 out of 3 countertops - the other 2 remained with overly thin backsplashes, and with no shims installed for the back support.And so, 2 years later, we see water leak on one of the bathroom walls. Turned out caulking between the backsplash and the countertop was so bad, that water eventually found its way to the wall. I reported that to the firm, and they kindly sent workers to redo the caulking free of charge. However, since the backsplash was overly thin, and there were no shims for the back support, the workers cracked the backsplash while re-caulking it. And again, they did not say what happened, and just left. This time, when I reported to the firm that the workers cracked the backsplash, the firm refused all responsibility, and offered to epoxy the crack for a charge. They did not acknowledge that the backsplash was cracked when re-caulked, and they did not acknowledge that it cracked because it was overly thin to begin with, and without shims for the back support. The excuse they presented was that this is a “normal problem”. Now we are left with a broken backsplash.They also originally performed detailed kitchen measurements but never provided the quote for the kitchen, despite numerous reminders - this was very strange.Update: On the upside the management was very reasonable - they sent an expert (not the original under-qualified workers) to properly seal the splash crack, and provided partial reimbursement in case I will decide to replace the splash in future.

As an interior designer by trade I was left feeling like I wasnt a worthy customer because the order wasnt large enough for them to want to provide decent customer service. Little did they know I am remodeling all our bathrooms and was going to spec them on a clients remodel as well.My experience was absolutely terrible...I ordered tile for our kitchen in store and was told it would be available for pick up the following Wednesday in Kirkland.Wednesday comes around and I give them a call to check in on the order. Apparently it had not been picked up from their warehouse as it wasnt ever received. I asked for tonya to call me back when they had it at the Kirkland store and never heard back via telephone. As my contractor is now waiting around for the tile to be at the home and Im left thinking the tile would be at the Kirkland store sooner than later.Friday rolls around and I call to ask about the update on the tile I bought and Totyana has me check my email as she sent me an update on Wednesday at 4pm saying they now want to charge me $100 for it be delivered to Seattle or I can DRIVE down to Georgetown and get it from their warehouse since they werent installing it?!?What! Firstly, she didnt have my number to call me and secondly and you cant flip flop on what you original said after the purchase has been made and after the date it was supposed to be delivered. Terribly flaky customer service.I asked them to either vouche for what they originally told me that the tile would be either collected in Kirkland or refund my order as I wasnt going to drive down to George Town after I was told it would be at the Kirkland store up the street from my house. I chose their location for a reason!They chose to refund my order.Unbelievable. If you want a store thats going to over promise and have floppy unclear direction go ahead with them.Certainly not my cup of tea and I have worked in both commercial and residential settings.

I love Everything about Stonewood!They are truly the best of the best, service and quality, timing, prices!Our house would not be the samd without them!A special Thanks to the owner of the company Vladimir. He gives best advices, takes time to help and explaine how everything works. We know we can trust him. When it comes to Granite and Marble we deffinatelly recommend StoneWood for any personal home as well or to hudge building project, they will handle it very professionally!Thank you StoneWood!

Awesome ppl to work with.