Wonderful experience with this company!! We moved into an older house that had gas logs. We didn’t know if they even worked. They came out immediately, looked them over, and set them up to work safely and efficiently!!! I’m so happy we called them!!!!!!!
Absolutely love our Nee fireplace set! Everyone was extremely helpful and very nice - from the office to the installers. We couldn’t be happier!
Relyable service technicians were kind as well as polite they took the time to answer my questions and made sure I understood and could operate my fireplace before they left the office personnel made sure I had the right plan to fit my needs based on what I wanted and needed so I wouldnt have the problem of running out of fuel alsome customer support Im glad I decided to go with cherry energy to keep warm in the cold months to come thank you cherry energy and all of your employees
Very courteous and always willing to do their very best for their customers.
I am very satisfied with my delivery by Snowball
Sales person was very helpful keeping me posted as to the equipment that was back ordered because of pandemic. Their technician was was on time, knowledgeable, and courteous.Highly recommend using this company.
My husband and I have been with Cherry for a few years and couldnt be happier. Absolutely everyone that we have had contact with has been extremely helpful and nice. Thank you for all of your help.
We are very pleased with our services. We highly recommend Cherry Energy. Very Efficient and Very pleasant staff.
Awesome service everyone is so polite and professional never have to call automatic delivery always online and very reasonable prices
Best Gas Company Around. Always looking out for their customers. keep up the good work.
Cherry Energy is an OK provider of gas. Ive been with them one year and have had both billing problems, installation issues, and they overfilled my tank. When they first installed my tank, they neglected to check the stove, to see if it was set up properly, even though I asked them to check. They later told me that the builder does this, which I know to be a false statement, and doesnt matter as I asked them to check. I had trouble paying my bill and was told by the person at the office that i was not her problem. She later claimed to be joking and that I didnt react the way she expected. Very poor customer relations. After my tank was installed three months they came by and couldnt figure out why i had not used any gas. They even sent a repair tech to be sure the gauge was accurate. After seeing my usage for the rest of the year, it can be deduced that the 20 percent that It appears I never used the first three months is nearly exactly the difference between the 80 percent max fill and 100 percent tank capacity. Glad the temperatures were low enough till the tank fill went down low enough that the safety valve didnt release. Gotta who they would have charged for the lost gas.
They charge you a convenience fee of 75.00 plus tax if you dont use 250gal of propane per year. This is gouging the customer and unethical!
Very good service quick and fast response to my call
I would not recommend these people at all. Very rude. Messed up my yard and refused to fix it. If you want to get screwed and run over then go ahead and use them. Say they are a Christian company but sure dont show it.
The Staff was very helpful and patient.
We decided to check out Cherry Energy to inquire about purchasing new gas logs for our home. The staff was very friendly and knowledgeable which enabled us to make a we informed decision on what logs would best suit our needs.Their service department also provided fast and excellent installation with true professionalism and took the time to answer all of our questions prior to leaving.We definitely recommend Cherry Energy for all of your propane needs.
Awesome company they always know when to deliver propane I never have to call and a great finance plan they put me on the ladies on the phone are fantastic thankyou everyone for spectacular and professional service
Very relieable. Friendly staff.
Since we, at Blue Mountain Flavors, have signed up with Cherry Energy, we have had nothing, but great service! Not once have we run out of fuel. Anytime we need to call, Cherry has always been extremely helpful, courteous, and efficient. We have been working with them for 3 + years! Thank you Cherry Energy!
Excellent service and always willing to help you if you need them!!
City of Kinston : We have our Forklift propane cylinders filled at Cherry Energy and they also open after a Hurricane and flooding so our trucks can get fuel on the North side of the river. They are always ready to help in any way they can and are always polite and very knowledgeable. We have always gotten excellent service from Cherry Energy and we look forward to doing business with them in the future.
Would definitely recommend Cherry Energy. Their service tech was very thorough and answered every question we had about our gas logs. David is the best.
Very helpful and great customer service.
Great Customer Service!
They did a great job in hooking up our new heater and running all new lines for us. For our cook stove to the dryer and the heater good job very friendly guys. And switch the cook stove over from natural gas to propane gas. And even giving me some help in reference for other thing I needed done that they dont do. Great group of people
Great service. We got back home from vacation late on a winter night and discovered we were out of propane. They sent a driver out right away to take care of us. Most excellent.
We have been using Cherry Energy since 2009 and never had an issue that couldnt be resolved. One issue that was quickly resolved dealt with payment plans. The people in their office were truly professional and we even worked it out over the phone. I highly recommend this company.
Excellent service!
They sent an e-mail bill for a tank usage, I replied back to them BUT they never replied back, we were in the flood, the tank (100 gallon tank) was on its side. they have never bothered to come check anything out. they are just concerned about getting there money... they charge you if you dont use enough Lp gas during the year, and if you delay in the payment they come get your tank and the gas you have in it. lets see if they respond to this and come check there tank out.Mr. Ed
I have always been very well pleased with the service I have received from Cherry Energy. They are very helpful, friendly, and professional. And they have never let me run out of gas in the freezing cold weather! I like their pre-pay plan! It saves money, plus keeps me from having to watch my tank and call them when I am getting low!!
A company with integrity, kindness and I have complete peace of mind and pride giving them my business and referring people to them.
I appreciate the exceptional customer service Jason and his crew have given our family. We feel that this type of personal service/attention to details and caring attitude for its customers is why this company has been in business since 1928.
I am so glad to have found Cherry Energy! Anyone who uses another company for propane has to compare prices and ask about customer service. This company is customer oriented and awesome! My propane bill will be cut in half since I found Cherry.
I bought a house in Greenville, NC. My neighbor recommended this company for my propane needs. Fast response, friendly service, lowest price! Highly recommend!!
Amazing customer service! Fast and friendly. I can actually say I enjoy calling my gas company :)
Office staff very pleasant and easy to talk to. Questions answered and made me feel as important as every customer. Thank you for helping me.
Ive been doing business with Jason for about 8 years now. Whenever I need anything its just a phone call away. Their prices stay in the mainstream on all products. As far as my in woods deliveries go my main delivery man, Raheem, is right on time and will keep me posted on when the delivery will be made. Great job guys!
Cherry Energy has always provided great service at my home, even after normal business hours. Would recommend their services.
My experience with the Cherry Energy team has been extremely positive. They conduct there business in friendly professional manner, excellent customer service and dependability.
I have paid them faithfully every month and then they sent a collection thing. Now I’m having to go through a lawyer to help me clear it and get the money back I paid them since they turn it in to collection. Called to talk with the owner and you never can they always make you talk with a terry who is hatful.
Wonderful experience with Cherry Energy since Business relationship began over 9 nine years ago! Always on time with delivery & always there for me for emergency service!
Cherry Energy is great, everyone is always so helpful anytime we need our tanks filled. If there is any problem at all... then one phone call and it is handled promptly.
Your prices are higher than most. But we rent so we have to use you.
Cherry has proved to be an honest and reliable company, I have have been thoroughly impressed with their service and likability of office staff.
Crystal G. Was the team member who handled my call. Crystal handled my service matter efficiently and promptly. Thank you Crystal.
The staff is very friendly and they provide great service.
Very competitive pricing and courteous customer service. Highly recommend.
The people seem nice, but product is overpriced. Also, they let several tanks on our farm run completely out, which is a HUGE deal on a hog farm.
From propane to heating oil, solar to generators Cherry Energy has you covered. Great service, competitive pricing, local folks who love & support Eastern NC . Highly recommended.
Im very satisfied with the service that I receive from Cherry Energy and I would, will recommend Cherry to my family and friends .
Very prompt with services and delivery. Showed up on the dates and times that was agreed to.
Jason and the crew have always been very attentive to our marina needs.
Crystal is a wonderful person to deal with at Cherry! Their prices are great too!
Cherry Energy has a very friendly staff and they provide a timely service every time!
Very professional and pleasant. Great prices.
They were on time and everything was finished in one trip. Great experience,
Top notch service, skilled and friendly staff, I highly recommend Cherry Energy!
Very prompt and friendly.
Unethical.
Theirs service is great . Also, peoples are very nice.
Have been a customer for YEARS. Forced to sign a contract this year for automatic renewal when we got down to 20% in our tank. Called last week when we were at 20%. Called again when we were close to 10% and still not refilled. Called TWICE yesterday to say we were at 10% and needed fuel NOW. Spoke with Crystal twice on Tuesday (1/5/2016) and she said she would call the dispatcher and maybe get a truck out here by Friday. We put electric heaters in the kennel to save our dogs when we ran out of fuel. We were on FUMES when we finally got an emergency delivery because Crystal HAD NEVER CALLED THE DISPATCHER! Crystal needs to be fired and we will be looking for another company because we cant risk running out of fuel again. Cherry Energy is a very poor company and their customer service is less than acceptable.
Cherry Energy is a pleasure to work with. Their staff is knowledgeable, courteous and their services are always timely.
Cherry Energy is a good company with very competitive rates.
Great service and friendly personnel.
Love my gas man Snowball! :)
Great company...very dependable !!!
Quaility Service
Always helpful, easy to work with,
Excellent service
Brantley w.