Ray and staff always go the extra mile to take care of all of your auto needs.

Ray and his employees are wonderful.

Always a great experience will not trust anyone else

Put motor in truck waiting to work bugs out so far great job

Be careful they will leave stuff off your vehicle n also take from old cars to fix yours n charge you for new parts.

Does amazing work

Fixed some things but the guy was very busy and needs more help.

Husband went to have new breaks and rotors put on, when he picked his truck up a week later we were riding down the road and heard a new and weird noise, pull over to find out one of the tires had ONE lug nut holding the whole tire on!! We literally could have been killed. Owner is cool, but obviously the people working on the cars are not thoroughly trained. Owner did apologize for the trouble and reimbursed part of the money. Very professional on owners part but I hope from now on the young mechanics will be more aware. Breaks and rotors were done very well everything aside!

Great place with great hard working people very good place

Customer for 1 year as of January 2020.Ray is so personable and willing to listen to any concerns I have regarding my (now 21-year-old) car. He and his mechanic team have consistently gone above and beyond to help repair and maintain my vehicle that I use to commute to and from work 7 days a week, and their ability to diagnose and resolve problems is second to none in Kingsport and the surrounding areas.I have referred many friends and acquaintances to this business for good reason, and I will continue to do so.This garage has done extensive work for me from rebuilding my A/C to replacing my water pump, serpentine belt, and pulleys, to repairing my cooling system, including replacing the manifold intake gasket after another garage failed to identify the leak.I hope to remain a customer for years to come.

Took my truck to have brake pads and rotors put on, he told me $70 . When I went to pick it up he said it would be $170 and he broke my abs sensor, then a week later going down the road, 6 of 8 lug nuts came off and the other 2 were very loose!!! Now I have a squeaking noise coming from front wheel!!! Worst experience ever, will never go back to superior auto and wouldnt recommend anyone else to go there either !!!! The owner, Ray, is very nice and used to be very good, but his employees are obviously not real mechanics to make mistakes like these!!!

Reliable, great prices. Ive used Ray and his guys for years and never had to return a vehicle for additional repair of the same issue. You can trust Ray!

Wonderful customer service. Excellent prices. Would definitely recommend and continue to give them my business.

Good bunch of people, worked on my vehicle on July 4th.

Ive had them do several repairs on my car and theyve always done a fantastic job at a fair price. Excellent mechanic garage!

Highly Recommend! Can’t say enough good things about Ray and his crew! Like any older vehicle, they tend to have a mind of their own and give us the misfortune of breaking down. Fortunately for me, my beast broke down outside the A-Z store. I thought it was the battery or alternator and asked the store owner for a jump. She advised their was an auto shop out back and that they might help me. I ran around the building to find someone and ran into David, one of the staff. He tried to assist me but their jump box was not doing the trick. He tested the battery and alternator to find no issue but the vehicle still wouldn’t turn over. He went and grabbed his boss, Ray the owner, and came right back with every mechanic on duty. Ray cranked the vehicle and within two cranks he stated my fuel pump had gone out, as well as his mechanic confirming there was no pressure coming from the fuel line. He offered to fix the pump but would have to send it to his son’s shop over in Gate City, V.A. because he had a lift open right then. I needed a day to review all my options before forking out $500-$700 for the “quickest” fix. The A-Z owner was gracious enough to allow me to leave my vehicle overnight, which I did. I ran the numbers and ended up ordering the parts needed. I called Ray and asked if he would still do the installation, when the parts arrived. He obliged and told me he would move the car to the back parking lot until I brought the parts by but that they wouldn’t warranty the part, only paying for labor doing it this way. I was ecstatic because not only did that save me a tow bill but it saved me all the headache that comes with breaking down! I will say the only thing I didn’t care for was, Ray had my vehicle towed to his son’s garage without my knowledge, but when he found out I wasn’t happy, he did his best to reassure me that his son was just as good if not better. I got the parts to him by close of business Monday and was driving away by Wednesday’s lunchtime!

Had an awesome experience here. Called in with a engine cooling system issue, but wasnt sure exactly what it was. Not only were the guys able to get me in the same day, they diagnosed the issue, ordered a new radiator, and installed it same day, for an incredible price. I knew that the radiator had a small leak from a different shop, and the previous place that I had brought it to quoted a replacement price 3 times higher. Ray even stayed open late to let me pick my car up that night. I highly recommend them and will absolutely use them for all future issues.

I take my car here they are honest and do a good job Ray and his crew are all great people

Ray and his guys always do great work at a very affordable price I trust this shop 💯 they always do me right. I highly recommend them for anything on a vehicle.

Ray is one of the nicest and cheapest mechanics out there. The only one I trust to touch my car anymore.

Great place! Great customer service.

Great price. Nice people.

Ray is one of the few mechanics that I trust. He is busy a lot but he will never so you wrong. Very friendly as well.

They fixed our kia fast and were very professional and very affordable.

I tried these guys out because of the great reviews on here. I called them and they quoted me a price and told me to bring my car by, when I got there the guy said he had never worked on a Chevy Cruze like mine before (just a factory 2012 Chevy Cruze mind you) and they couldnt replace the part because they needed more time and asked me to come back Saturday morning, when they open at 8. He also told me that the price would no longer be the $90 that he quoted and that it would now be $200, I said no problem, Ill see you Saturday morning at 8am. When I get there this morning the guy didnt even remember who I was and told me that he wouldnt be able to work on my car today and that it would be better to have me come in on a week day. When I asked why he told me to come back today and that he could have it done by lunch and now that wasnt the case, he walked away from me. This is one of the worst experiences Ive had with a mechanic if you can call him that. I had to tell him where the part he was replacing was located. Although this was an awful experience, I feel like I dodged a bullet. I really thought by the positive reviews on here that this would be a good choice. I was wrong

Did a great job on my civic replacing a starter. Fast and kept his word. Will be back!!!

Ray was awesome in getting moms car repaired quickly and reasonable. Will definitely use this repair shop again.

Great place good work

Love this place. Ray is one of the most honest repair guys Ive ever met.

This is the only place i take my car excellent service great auto repair thank you

Great auto repair shop,Honesty is always nice.❤️

They were real friendly and helped us get our car

Great service we lost our brakes they got us right in got the parts and fixed our car in no time, prices are very reasonable we needed brakes, brake line and roter and we didnt break the bank.

I have had my car serviced here multiple times and i keep coming back. Ray has been extremely professional, very personable, and he and his crew have always has done a good job.

Fair friendly reasonable priced shop!!

Favorite place. 😍

Fix my Kia runs like a new one

Over priced,,,