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Academy Sports + Outdoors
2500 E Central Texas Expy, Killeen, TX 76543, United States
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Academy Sports + Outdoors
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Al
Review №1

My daughter needed stuff for soccer which included neon blue knee high socks, but there were only dark blue and medium blue. Everything else we needed we were able to find here. Many different price ranges and brands of clothing and accessories. If you need something athletic or outdoorsy I would definitely recommend going here. If you cant find it make sure you ask an employee so they can help assist you.

Su
Review №2

I am happy to say Customer Service is back. I had the most delightful time at the Killeen store. Ebony, who checked me out was polite, friendly and went way above. Jay, who helped me find what I was looking for, offered to help me carry out my purchase (that was to big for me) and load it in my car. It has been awhile since I experienced this level of service.

Ad
Review №3

If your black dont buy a firearm here .. the blonde chick that work black there WILL racial profile you Killeen Tx store

An
Review №4

Went looking for a firearms safe and accessories. Salesman was SUPER helpful, informative, and friendly. Definitely going to be coming back.

Ch
Review №5

Great customer service, and love saving money on their stuff.

Es
Review №6

Great customer service and selection on outdoor clothing and fishing/camping, etc. Bathrooms could use some work, esp since theyre not usually that busy. Best in the area-otherwise, youve got to go to Austin, cedar Park area.Got fishing license with everything included (everything but duck hunting) for free! Normally $80-200, but free for active duty and retirees with disability with 50% and higher. Must have documentation on hand. I had a scanned copy on my phone that they accepted. 💯👍. Valued at $355 since Im an out of state resident. Also had my blue Retired card. It took about five minutes.

Fa
Review №7

Nice place to grab a few sporting goods. Camping gear is awesome. I wish they had more adult skates. But if folks dont buy it I understand. Just repaved the parking lot. Nice journey to go on.

Mi
Review №8

All clearance is marked 50% off of the lowest clearance price today. I got some great deals. A worker did come by and ask if I needed help. I didnt need any help so they left me alone to browse.

IA
Review №9

Purchased a couple of firearms from there. The staff was very knowledgeable and the best part is they price match any competitor... #OYAB

yo
Review №10

Everything is so expensive ., some sales, but, not enough discount,. They asked me to fill out for Credit card to get A 15 percent discount, And I didnt get the discount, they said I had to wait. Very disappointing.

Jo
Review №11

Clean store.. good customer service.. We were asked if we needed help and we were left to shop without hassle..With the exception of the shoe section, the store was well stocked and everything was arranged neatly.There were quite a few shoppers but not crowded. Checkout was fast.

Li
Review №12

Didnt have what I was looking for but no one else does either. Still a great place!

Ch
Review №13

They clerks were friendly as they usually are. I purchased 4 water bottles that were on sale for $5 and other items and received a military discount. Academy Sports is a store I frequent and love.

Ka
Review №14

Nice and clean, no socks for big and tall men

Jo
Review №15

Always a pleasure. And they had some ammo I actually needed

Il
Review №16

Awesome store, love shopping there ! Who knew you could buy stuff for your pets! Lol 🤣

Ch
Review №17

Shoe department needs work always very limited. Seems they need to cut down their selection a wee bit and get more sizes of the same shoe in.

Ca
Review №18

Love the guys who deal with the gun section I did not like that they could not pull up my credit card info

To
Review №19

Tried logging in after I received an email for $20 off $100. Log on didnt work, they called a manager he wasnt helpful he said I need to contact a customer service #. Finally I logged on after about 20 minutes placed my order for work boots took them to the checkout a manager came up & said those boots are wide fit I ordered Size D, that I would have to cancel my whole order & replace the new order with the wide boots, but if I reorder I lose my $20. But l could leave the store & return the boots & exchange them for the wide ones how stupid is that? Waste of time. Improve the management team or the app whichever is easier. If the manager is that difficult he needs to more training, because hes customer service ducked. Regards Tony Noordam

an
Review №20

Academy used to have a very good athletic shoe selection. The choices are few now and the selection is not as good anymore. Also, Im trying to figure out why 2XL is the biggest size in all of the brand name clothes? Can someone from Academy answer this question?

Em
Review №21

We love coming here to browse! It’s very clean and well kept. Their products are priced lower than any other sporting goods store I know! They have some men’s shorts that are cut professionally but stretch like athletic wear, and they’re all my husband wears in the summer! He’s always checking to see if they have any new colors. They have some good seasonal stuff for football, hunting, fishing, etc.

Pa
Review №22

Driving from Temple to Killeen was well worth the drive. Store is much bigger and with a wider selection of products. Staff very friendly and store very clean.

Rh
Review №23

Poor selection of shoes maybe cuz it was tax-free weekend dont know and then when I went up to the service desk to get the shoes back that I was bringing to exchange for the right size the male manager was completely rude the other sales manager was at the other register that originally helped me and she overheard everything so she got the manager above him and I explained everything to her and she handled it correctly

So
Review №24

We always find 4hw shoes my kids want.. friendly cashier who check led us out.

Fa
Review №25

They had exactly what we were going there after!!! Super quick checkout and friendly service!

sh
Review №26

My kids including husband love this place! Awesome staff and friendly service.

Ro
Review №27

Great like all Academy locations. Always know what to expect going into one anywhere.

RO
Review №28

Has a wide selection of firearms and sports goods... and good prices....

R
Review №29

Theyre great I love them they even got barbecue pits campers boats whatever and good good sport clothing good sport tennis shoes they got everything for men women and children they even have weapons if you need to go hunting they got it I love to go there sometime to see whats new always end up buying something else you never know what you need until you go shopping so spend the money you cant take it with you! Irock.

Ad
Review №30

Great customer service however they could use a few more inventory options in ammunition and guns but I did get the firearm and ammo that I was needing and wanting to get

Ar
Review №31

Went to purchase and ask for information, clerk in the gun and ammo ignores me but acknowledged another customer,without giving me the same respect, then he kept talking to the other customer who was there as he was trying to sell him a handgun, hopefully his customer service will improve

Eb
Review №32

Bought some Nike Flex running shoes and they were under $50. Bought my son a fleece jacket that was also priced reasonably. He loves it

Bi
Review №33

They are very helpful...the lady who assisted me knew exactly what I was looking for.

Da
Review №34

Shelves are being restocked...except for ammo! Good prices compared to competitors.

Im
Review №35

We could barely find anything we were looking for clothing wise, but the employees were very helpful.

Ju
Review №36

Its a nice place. The ladies in used section are very friendly and definitely helpful the only problem is they dont have enough different sizes of shoes.

Lu
Review №37

I went and got a parent shoes and it was hard to find the right pair that fit me an aEmployee came and helped me find the right pair

Lo
Review №38

Best place to shop for sporting goods and sporting clothes.

Gi
Review №39

Everyone there was really nice I got a couple of great t-shirts but the real reason I went in they did not have

He
Review №40

Clean and well stocked store. Attentive employees.

Mi
Review №41

Found what I was looking for at always great prices

th
Review №42

Great 0lace to find your sportsman needs

Sc
Review №43

I went to academy the other day 1/21/21 and I wanted to buy some amo the only line available was at customer service their was no body in line but a man checking out I sat their for about 10 min while they chatted with each other. Finally I turn around and look and theres like 10 people standing in line. He gets done with the men so I walk up and he tells me to get to the back of the line I explained to him there was nobody here when I walked up he just keeps saying back of the line back of the line I tried to explain to him that I stood here beside the other guy while they chatted and the line formed he made it a point to pull his mask down smile at me and say back of the line. When did people start being so disrespectful to customers I think its absolutely pathetic. I love academy I go there quite often for all my fishing and hunting gear Ive never seen this happen before I will be back but somebody needs to talk to the man about this in customer service. He could have told me at any time he was chatting with a guy to stand in the other line when nobody was there I would have said okay. But instead he decided he was the man I guess power Trip.

Ge
Review №44

Had some comfortable shoes in my price range on sale

An
Review №45

Great experience knowledgeable customer service oriented emplpyees thank you

jo
Review №46

Great place to buy sporting goods, athletic shoes, clothes, and other outdoor accessories you might need.

Ty
Review №47

Great store and friendly staff!

Iv
Review №48

The young man at the weapons counter was excellent. He was very knowledgeable, professional, and courteous. We were asked a series of questions about our potential gun purchase. I thought this was really great because it gave him some face time with us and he understood exactly what we were looking for (and why). I only gave Academy four stars since they didnt have the bullets we needed. Im guessing its all due to the whole Covid-19 situation.

Br
Review №49

I thought things were very overpriced and staff were everywhere but not doing anything.

We
Review №50

Just spent a couple of hundred bucks with them. Disappointed with the new configuration of the store but the girls up front were wonderful

Na
Review №51

Found everything I was looking for. Clean and very organized

Cl
Review №52

Awesome staff very helpful. Ill definitely be back.

Je
Review №53

I thought Academy had got in step and offered 10% off at the register for Military, only to be to be told Oh that ended. I guess it was just a seasonal offering. Ill be taking my return items back in the morning.

An
Review №54

Good sales. They always have all the things needed for all my kids who play sports.

Bl
Review №55

After a little bit of searching I was able to find the exact fit and level of assistance in an ankle brace. Moderately busy, for good reason as its the best all purpose sports store around

Li
Review №56

Check out employess unpleasant.Line of folks waiting to check out, employees standing around chit chatting. How do I know this? I could hear their conversation.Decent selection of guns.

Ju
Review №57

New layouts and products. I got a folding wagon like Camper World sales for 80 dollars for 50..in purple. Was clean and only 2 people in front of me in the Checkout line.Masks requested but not required.

Gw
Review №58

Great store awesome customer service.

Ro
Review №59

It was excellent and the service was very satisfying

Cc
Review №60

Nice plac to shop. Friendly staff.lost to choice from

We
Review №61

My son is a soccer player and he always need something and I find all is sport needs at Academy Sports. Thank you!⚽

Ja
Review №62

Cashiers are not personable at all, and seem to move at a snails pace. Not very friendly.

An
Review №63

Friendly staff, always going above and beyond to help. Due to COVID-19 their inventory is very limited however they still have great Deals. I always walk out with something even if it wasnt what I was looking for.

Jo
Review №64

Alotta shoes and nike apparel my fave❤

Za
Review №65

Always great to get what I want

Ka
Review №66

Good customer service

Da
Review №67

Good products and service

Co
Review №68

Always have what I need, fair prices and very helpful staff.

P
Review №69

The get ammo often and cheaper than anyone else.

Me
Review №70

Didnt have enough steel toe rubber boots there was only 2 pairs, dont understand how a big store dont carry more stock

Do
Review №71

Had a wonderful salesman named Luci. The store was clean and everyone was polite. I will come back shopping here

le
Review №72

Great service staff is friendly and knowledgeable. Supply was pretty low but there is a pandemic so what do you expect.

No
Review №73

Slow, need more help.

Jo
Review №74

As always nice store

Ma
Review №75

Very neat and clean store. Andrea and Monica in footwear are very helpful with finding everything I needed. Love shopping there.

Ro
Review №76

Guns, ammo, kayaking all good

Da
Review №77

A well maintained and professionally run retail store. The staff is always polite and competent.

Ri
Review №78

Did curb side pickup. Guys loaded swing set without issue...Great job.

Id
Review №79

They have so few people here that the store pick up is doubling as a register. That wouldve been fine if they had told me that, but they just let me stand there thinking I was next in line and then called the person waiting 30 feet away to come up. I was following all of the instructions from the email that was sent to me and all of the signs. Let me know if Im in the wrong place next time instead of ignoring me.Follow-up: after waiting in line, I was told to go stand in the exact same spot as before by the manager, who then nodded at the girl working the register as if to say acknowledge her this time. The person at the register, Jezebel (aka Stephanie apparently) was acting like someone in a bad movie. The only reason I even know her real name is because a friend of a friend works there and she really is just that rude that they instantly knew who I was talking about.Side note: Jezebel if you ever read this Im going to do your coworkers a favor and tell you that nobody cares about your birthday. Stop writing it in the calendar, theres a reason it keeps getting erased.

Mi
Review №80

Awesome atmosphere! Shopped many times and never any issues. The manager Steve, great guy. Youre my boy blue!

Tr
Review №81

I enjoy going to Academy for all of my fishing requirements. The staff is extremely helpful.

Fr
Review №82

Place is a joke. First the tell me I got to wait for the delay to buy the gun that’s fine cool. They took all of my information got a picture of my ID and made copies of it. Calls me days later to tell me come pick up my gun. My wife has my I’d in Her car . They wouldn’t sell me my gun. THO THEY HAVE ALL MY INFO AND PICTURE ID ALREADY copied.

La
Review №83

Awesome great customer service!

Ef
Review №84

Nice selection of sport products but a bit pricey, no military discount

Ca
Review №85

Do have every much

Pa
Review №86

No ammo but clean store

Sh
Review №87

I always find more than I was looking for ❤️

Ma
Review №88

First time there and it was awesome...so many different nikes, pumas, k-sw8ss and omg.. cant wait 2 go back.

Do
Review №89

I spend way too much time and money here... no ragerts. Love how often they have sales!

No
Review №90

They have all your outdoor needs. The athletic department is wonderful

Ha
Review №91

Lily that works at the counter is super friendly and helpful!

Ch
Review №92

Clean, fast, and friendly service!

St
Review №93

Good competitive prices

Ch
Review №94

Always clean and friendly staff! Great deals on everything

Di
Review №95

Had everything we needed

ju
Review №96

Love this store!! Everyone was great with my service dog! And the staff was super helpful!!

Ar
Review №97

Always clean and organized, employees are always nice, patient, and helpful. Best place in town to get shoes IMO.

My
Review №98

Great place to shop for sporting/ outdoor gear!

Ab
Review №99

The best place to purchase your products for outdoor activities.

Ri
Review №100

Great experience on exchanging a marine battery I bought last month. Staff was helpful and took care of everything.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2500 E Central Texas Expy, Killeen, TX 76543, United States
  • Site:https://stores.academy.com/tx/killeen/2500-e-central-texas-expressway.html?utm_source=google&utm_campaign=texas&utm_medium=seo&utm_content=114&y_source=1_ODc0NTU4My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 254-501-6800
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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