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Vestal Buick GMC
900 NC-66, Kernersville, NC 27284, United States
Comments
Cl
Review №1

I cannot recommend this dealership enough. I went to look at a car I found online and it was in the shop with issues. So I thought I was going to end up going home again, but we were lucky enough to get Eddy Soto for our sales rep and he found us another car that was 10x better. He walked us through the whole process and I was able to contact him any time, day or night, until I took the car home. Eddy went above and beyond for us, as well as everyone in financing and even other sales reps. Every single employee did everything they could to make sure we were comfortable and happy with our experience. If you ever need a vehicle, I would go look for Eddy, but anyone at this lot would be a big help. Thanks for helping me find my dream car, Parks.

Ki
Review №2

Before I write anything, I first have to say: GOD IS SO GOOD!!!! We loved our experience at Parks!! We had the privilege of working with Mr. Leon Hughes who gave us outstanding customer service from beginning to end!! Thank you so much Mr. Hughes and Mr. Angelo Terry for assisting us with your professionalism and knowledge of both of our new vehicles!!! We will never forget our time at Parks GMC and hope to be customers for years to come!!! Thank you again.🥰

Ti
Review №3

This is the second vehicle we have purchased through Parks Buick GMC . And it has been a pleasure! Leon Hugh’s has been salesman on both of the vehicles, he is exceptional, knowledgeable, easy to deal with but most of all a great Christian gentleman! Would recommend the dealership and him as the salesman to anyone .

Sa
Review №4

If you are in the market for a vehicle you need to go see LEON HUGHES at Parks GMC. Leon was an absolute pleasure to work with and was educated about the vehicle I chose to purchase. There was no pressure when I was in the process of choosing a vehicle and he helped answer all questions I had. His smile will brighten your day! Thank you Leon for all your help, I LOVE my new truck!!

Da
Review №5

Eddie Soto was our sales person and he did a wonderful job. We were able to get my mom into the truck she wanted. Everyone was very friendly and courteous. We were very pleased with our deal and will do service again with the Parks dealership.

De
Review №6

Mike Rose was our salesman and started helping me the day before I went to get my car by face timing me to get a look at what I was getting!! The people employed there were all so friendly and treated us very special. I would recommend this dealership to anyone and be sure to ask for Mike Rose!

La
Review №7

Thanks so much to Mr. Mike Rose and all of the Parks staff that assisted me Im purchasing my first BIG purchase ON MY OWN!!! Mr. Mike and his colleagues were extremely professional and patient with me to ensure that my first purchase what the best one for me and my family. Please check them out!! I assure you, that youll experience great customer service. Off to great adventures in my 2017 Cheverolet Equinox Premier 🥰🥰🥰🥰

Jo
Review №8

Mike Rose was so helpful for my wife and I to buy our first new car here. He was patient, funny, and helped us out every step of the way- from beginning and even after the deal. The other staff were super kind to our family and we will be back.

As
Review №9

I had a great experience buying my first used car. Kevin Swinton was very knowledgeable and helpful and really took his time with me. From start to finish, he made it very easy and stress-free. Im very happy with my purchase.

he
Review №10

If you are looking for a new or used car please stop by to see Beth Vogler, she went out of her way to help me . She definitely made me feel so comfortable. It was like we knew each other, and to me thats important. :)

jd
Review №11

Beth was phenomenal to work with. We had a unique trade situation, but Beth remained patient, kind, kept us on time, and made the process as seamless as possible! Thank you so much!

Gi
Review №12

I have never bought a new vehicle before and this was my first time experience here at Parks GMC. I have always bought pre-owned. Everyone at this dealership was kind, followed up and communicated well. I bought a Yukon in transit and it actually arrived a day earlier than expected. I was notified ahead of time from the staff. The sales person Kevin was very professional. Kevin stayed after hours when we purchased the vehicle to ensure we were good with everything. I met two sales managers Caty and Kevin during this experience, and both were as kind before the sale and after the sale. The finance manager Bob was also extremely welcoming and explained everything thoroughly. He also came outside to thank me again when I was picking up the vehicle. The sales manager Caty stayed with during delivery to make sure everything was great and was very knowledgeable and friendly. The staff here made us feel very appreciated and valued. I will be back here again even though it was almost 3 hours from my house to purchase another new vehicle in the future. I sincerely recommend this dealership and all staff members if you are in the market for a new vehicle and want a great experience.

Me
Review №13

This was one of the easiest and painless car trading experiences I have ever had and I’ve had a lot. Eddie Soto is an awesome salesman and is more than willing to accommodate his customers. I would 100% recommend him for your next car purchase!

Th
Review №14

I cant say enough great things about Ruth. She is patient, helpful and so kind. I was trading in my 14 year old Mazda 3 for a 2022 Encore GX and Im still learning more about it. Ruth encouraged me to call or stop by with anymore questions I may have. We would recommend her to anyone buying a vehicle.Thank you Ruth so much!!

My
Review №15

This is our second time going through Parks Buick GMC! Kevin S was our salesman on this 2nd purchase..this young man is AWESOME just like the 1st guy! We recommend the dealership and him as the salesman to help you with your vehicleneeds. He will differently get you in a car.Thank youThank youThank you❤❤❤❤❤

La
Review №16

I recently purchased a 2021 GMC Sierra AT4 Truck from Parks Buick GMC of Kernersville. I would like to thank Eddie Soto for making my new vehicle buying experience a great one. I would also like to recommend him to anyone looking to buy a new or used vehicle. Oh I almost forgot, “I love my Truck “

fl
Review №17

Mike Rose is the greatest car salesman in North Carolina. Got me a much needed upgrade!! Thanks for the great customer service!!

Je
Review №18

I have to be honest our last car buying experience was a nightmare, so we were really dreading it when it was time to trade in my husbands truck. Mike Rose met us out in the lot as we were looking and he was easy going, not pushy, and honest from the get go. Very understanding, worked with us and gave us exactly what we were hoping for. We ended up purchasing two cars! Ha. Everyone working there was a pleasure. We would highly recommend to our family & friends!

Cy
Review №19

Buying a car today at Parks Buick GMC in Kernersville NC has given us access to the Parks Family. The service that we receive was wonderful. Kevin Swinton took his time in listening to our needs and desires of our next vehicle. He was so kind in buying lunch for us, thank you. The site manager was great in making sure we were taken good care of. And wow, Keith in finance was the best we ever dealt with in finishing the paperwork. I give them a 5 Star rating because we were one happy customer when we drove away with my new bronze Buick Envision. Thank you so much Kevin in Parks.

Nu
Review №20

I would recommend this dealership. Carmen was extremely helpful when we were looking for a truck for my husband. She was friendly and definitely has vast knowledge about cars and trucks. If you are looking for a new vehicle go see Carmen!!!

DE
Review №21

Kevin Swinton gave A+ service. My car just died on me, Kevin put me in a car that I wanted, in my price range, and he didn’t waste my time. This is my new favorite place to purchase a car. Parks took care of me. THANKS KEVIN!!

Br
Review №22

Really good staff, all very professional and courteous. I shopped for my new Truck from dealers all across NC, and Parks gave me the best deal. My Salesman Eddie Soto was very knowledgeable and helped the process go very smoothly, he answered all my questions even the dumb ones, and even helped me navigate my new I-phone. The lady in Finance (Karol) was also great to work with as well. I would definitely recommend this dealership to potential buyers! Easy 5 Star Rating!

St
Review №23

I can’t thank this dealership enough, they went out of their way to make sure I was very satisfied on buying a brand new GMC Canyon. Eddie Soto and his team are the best! This is the only dealership you need to look at.

K
Review №24

Extremely happy about my 2019 Toyota Camry XSE purchase from Eddie Soto!! Everything was quick and easy!!! No time wasted and I enjoy that considering I work long hours every day!Thank you Eddie and you all at Parks Buick GMC Kernersville for a wonderful purchase! Go see Eddie for a great deal!!

Br
Review №25

Had truck on order / in transit on the train be here 11/5/21.. now after weeks of waiting they say end of December. Do not waste your time here. Dealership is in shambles. As soon as I pulled in should have made a u turn.. Try to hussle you out of your trade before new vehicle is on the lot.. oldest trick in the book. Total scam dealership fromfromstafinishfinish.Then the

Jo
Review №26

Mike Rose and the staff were very helpful with the purchase of my car. They worked with on what I needed to fulfill my budget requirement and my taste in vehicles. Please go see Mike for excellent help!

Ch
Review №27

Awesome customer service from Eddie he was great very helpful worked with me and got me a deal on a sweet truck

Ma
Review №28

I took my truck here to get a scratch in my bumper fixed. Took 3 trys to paint it correctly. But in the meantime they washed my truck. But the washed half a$$ with dirty rags and scratched my truck all over. They attempted to fix it and waxed it while the truck was still dirty and only made things worse. They the told me they were going to pay A professional to fix it correctly. But after realizing how much it was going to cost them, they changed their mind. Told me to go get f…. This the most unprofessional place I have ever done business with. It cost $1000,00 for my bumper repair, it will probably cost 2-3 times that to fix everything they messed up on my truck. Go here at your own risk.

Ri
Review №29

Went to replace daughters totaled car and they wouldnt show us the 2 cars we wanted to see. Kind of pushy. The new sales guy was good. My daughter said to me after we left I cant believe you used to sell cars based on that experience. We went to Smart Chevrolet in Madison and bought what we were looking for right after we left Park.

Ka
Review №30

Everyone here was extremely helpful from the sales department to the finance crew.Mike Rose was the Salesman that helped me out! Ask for him if you decide to go in.

An
Review №31

The folks at Carolina Collision @ Parks Buick were FANTASTIC! After a branch fell on my car, I took my vehicle there because they were a preferred provider by my insurance company. Although there were some snags along the way (there were delays in receiving parts, which were no fault of the shop or the team . . . we are in a pandemic after all), the team went above and beyond to ensure that the process was as smooth as possible for me. They were very communicative, easy to talk to, and provided me a vehicle to drive when the rental car coverage through my insurance was maxed out. I cannot speak highly enough of the folks at Carolina Collision. Thank you!

Br
Review №32

If youre shopping for a vehicle in Kerrnersville, i highly recommend Mike Rose at Parks as your sales professional! Very knowledgeable, and great customer service. He WILL find what youre looking for.

St
Review №33

Excellent customer service. Mike Rose is the best salesman. He showed me everything about my new vehicle. He has great patience and was great. I’m very happy with Keith McKeller as well. My car is great

al
Review №34

Leon was great with us through the entire process, we got the truck that we wanted. We love our truckThanks Leon Hughes

Na
Review №35

Great place! Kevin S is an amazing salesman! He went above and beyond to make sure we left in the car we wanted!

Ro
Review №36

Drove from Virginia and well worth it. Mike iRosr s the best salesman we ever worked with. Well iworth your time to see him

Me
Review №37

We are extremely pleased with our purchase from Parks GMC. Kevin Swindon and Chris Avitabile were a pleasure to work with. Not to mention the delivery service, yes please. Thank you!

Li
Review №38

I had the pleasure of working with several great people with my recent purchase. Kevin Swinton is a very kind young man who was very helpful and even delivered my vehicle since I was from out of town. Thanks also to Keith in Finance and Katie!

Se
Review №39

I purchased a 2018 Buick Encore in July at Parks Buick Kernersville with Beth whom was very supportive in making my decision! She provided me with superb customer service along with great financial assistance! I will recommend Parks to family and friends with their car purchase!!

Te
Review №40

Not the atmosphere that was Vestal. Ive been to the quick lube place twice since these folks took over. Im probably done dealing with them for the same reason I drove to hickory to buy my latest car after trying to deal with them.

St
Review №41

I bought a new car at one of the hardest times to purchase a new vehicle and get a good deal. Beth Vogler did an excellent job staying in touch and once the right car arrived handled the transaction professionally and quickly. If you contact Parks GMC ask for Beth Vogler.

Ja
Review №42

Excellent communication throughout the repair process. High quality craftsmanship will all repairs. Staff are friendly, knowledgeable, and genuinely interested in making sure everything went well. Finished on time.

Ma
Review №43

Beth and her team did a great job securing me a 2022 2500 and facilitating expedited purchase process.

Ta
Review №44

Mr. Kevin Swinton was a great help. He made me and my daughter comfortable. He helped us get the car that we wanted and Im grateful.

st
Review №45

Worked with Kevin and he had made everything so easy! Did such a great job helping me out! Very recommended will be purchasing through them again!

De
Review №46

I just bought a new car here a few days ago and Beth was AMAZING! She got me everything I wanted and MORE! I couldn’t be happier! This is the best place for buying a car! She even called the next day to make sure that I was enjoying the car and set me up with some key features because she owns the same one. Everyone there is very helpful and welcoming. You will not be disappointed!

Bl
Review №47

Kevin Swinton is the man! I can’t recommend Parks Buick GMC enough. If you are looking for a used or new car. You can’t beat their prices and you can’t beat their friendly atmosphere!

Ca
Review №48

My experience buying a vehicle from Parks Buick Dealership could not have been better.Beth Vogler, sales, asked and listened carefully while I described exactly what I was looking for. We decided on the SUV, took a drive, and she answered every question I had. Everyone on staff was friendly and efficient, from the service area who appraised my trade and prepared the chosen SUV, to the numbers guy and the finance officers, Bob and Keith, and especially Beth who expertly guided me through the whole transaction!i They all worked together to make the process run smoothly! I highly recommend this dealership whether you’re looking for a reasonably priced new or preowned vehicle!

Ja
Review №49

One of the best car buying experiences! Eddie Soto was a true pleasure to work with - knowledgable, respectful of my time and very helpful ensuring that I got everything I was looking for in a vehicle. I could not be more pleased and would highly recommend Eddie and the Parks team!

Je
Review №50

Very honest and well known of vehicle’s and so so helpful Great guy more car lots need salesman like him Eddie Soto

Ja
Review №51

Mr Perry is amazing. He helped me upgrade me and my babies. I will definitely recommend him to anyone looking for a vehicle.

Hu
Review №52

My experience was Great Kevin Helped me and my mother find a car that we was looking for. I highly recommend

Hu
Review №53

EXCELLENT BODY WORK ON MY SUV

Jo
Review №54

They tell you you can test drive a car but never let me test drive it. What I did get the car and test drove it supposedly at the body that he said to bring it back theyll fix whatever and no no customer service help whatsoever. Theyre not for their customers theyre only for making money. The worst company I have ever dealt with with buying a SUV.And I have contact the better Business on them.

Ja
Review №55

Im only giving 3 stars.For starters I started off speaking with Julia who I told I wasnt ready to trade my car in yet due to trying earlier this year and needing to pay down my negative equity. So, I was aware I had negative equity however Julia stated this was a great time to trade in your car due to the market and some more stuff. I basically said what the heck why not try she sound so sure and convincing.On the way to the location I called to let Julia know I was on the way to the appt we set the week before. To find out she was OFF. Instead of turning around like my gut told me because I felt discourage I proceeded to the location and was greet by Mikey. Mikey was very great but I knew I wasnt going to get him a sale no matter how hard he tried. Park GMC is over all good. I dont like how they hit my credit 4 yes FOUR TIMES! After the first one didnt go through why try 3 more times?

Ma
Review №56

Mike Rose is a wonderful salesman… no pressure and a great guy. Come see him!!!

Ju
Review №57

We came in just looking to see what we could do for a Trade. We was met by Eddie Soto who helped us throughout our entire process. Eddie was knowledgeable, professional, friendly, and one of the best sales associates I’ve ever dealt with in my 10 years of trading cars. I definitely recommend Eddie at Parks GMC in Kernersville for all your GMC needs.

Je
Review №58

Eddie soto it was a very terrific the salesman he walked me through everything step by step show me inside outside the car I was very pleased with him

Ki
Review №59

Came with a friend to have her tires checked and pick up a manual, good polite personal

Ki
Review №60

Carmen was professional knowledgeable efficient helpful friendly and we have zero regrets in choosing Park Buick GMC

Br
Review №61

I have been buying vehicles from this location for 30+ years which covers my last 5 vehicle purchases when it was Vestal and now Parks. Every purchase built a loyalty to purchase their vehicles. Always a class one purchase and satisfaction for me. Scott was great to work with on my most recent purchase. Recommend this dealership highly. Thanks for another outstanding buying experience.

Ka
Review №62

This place is wonderful! Beth was so friendly and did everything above and beyond to get us our SUV! You wont be sorry going to this dealership. Ive bought alot of vehicles in my life and this was probably the best experience I have had in years! We highly recommend going to Parks GMC in Kernersville!

Fa
Review №63

You know how when you walk into a dealership and every salesperson or whomever is just excited to see you, because all they see is dollar signs? Yea, you won’t get that there, apparently.Greetings go a loooong way.I recently came in and spoke to Julia, some time within the past 3 weeks. Let me say, I know I looked busted, because I had just gotten off work and was kind of rushed. I work as a chef in a chophouse, and I make everything from scratch; I get messy, ok? I’m also the owner, so I’m a busy gal most days. So, Julia might assume that I don’t have a lot of money, based on how I may or may not have looked that day. She was kind of just not enthusiastic - bad day, maybe?So, whatever, we talked, I got some ideas, etc. It went okay. I just felt a weird vibe, so I decided to think on it.My wife wants a new envision, and you know what they say, “happy wife, happy life” so I’m trying to surprise her for her upcoming birthday.Anyway, I spoke with Julia the following week, kind of wanting a camaro for myself. I just didn’t feel like she took me seriously.So, I wait again and…Nothing.I finally decided to stop by and I guess I looked different in suit (I looked goooood, ok?), because everyone wanted that money this past week. Like, I get it.I’ll be going to Flow this time around, per another friend’s recommendation. Don’t worry, I’ve got cash, so it’ll be a smooth transaction.Bye, Felicia.xoxo,Fiona

Iv
Review №64

Mikey in sales was great as well the GM. Thank you for all guys

Aa
Review №65

We had an awesome experience with Vestal. They had the exact car we wanted at a great price and in great condition. We live out-of-state, so I called the dealership to see if we could make a deal over the phone. I initially spoke with Octavia Mann who was very responsive and made the process as easy as possible. We were able to get the deal finalized within a few hours. A few days later, we made the drive to North Carolina to pick the car up, and everything was as promised. Charles Perry and Bob Montgomery were friendly and great to work with. Overall, it was a very smooth purchase and we love our new car!

As
Review №66

Tymberlyn was wonderful to work with. She was knowledgeable and efficient. She was able to do a lot of the ‘legwork’ before hand which made our visit short and sweet, which is what we wanted. Highly recommend working with Tymberlyn and the team at Parks.

va
Review №67

Great experience! Kevin Swinton was very helpful and respectful.Shoot if I was to buy another car next week, I’d definitely go back to Kevin.

Ka
Review №68

Super nice staff! They did an amazing job on my car! They even took out and put back in my pedal extenders! Highly recommend!!

Os
Review №69

I had been looking over a month for the truck i wanted. I found online and contacted the dealership and was told it was there. I got there and it wasnt. However Gary Mitchell found me what i wanted within minutes of my arrival. I have purchased 6 New vehicles from dealerships in the past and can say that this has been the best experience in buying i have had. It was well worth the 1 and a half hour drive to the dealership. I could not be more happier with my experience at Vestal Buick GMC and my truck. Thank you Gary!

An
Review №70

I found a vehicle my husband and I liked so I contacted the dealership. I spoke with relations manager Taylar. She assured me they would hold the vehicle until the next day at our appointment time unless it sold online. If it sold online she would call me and let me know so I wouldnt come down to the dealership if I didnt want to. We spent a lot of time cleaning up our trade in the day before our appointment and then got to the dealership on the day of our appointment before the appointment time only to be told the vehicle had sold a couple of hours ago. This was after confirmation of our appointment in the early afternoon that day. A sales person came out and told us the vehicle was gone but he had something else to show us. So unsure of how I felt in that moment I went in to see what he had to show us. The sales person asked what we were looking for and I explained to him I wanted a larger vehicle due to space issues with our current SUV. This salesman brought around my exact same SUV to show me and one that was the same exact size and said this is what he had to show me. I understand you need to sell cars but dont treat me like a fool because I am a woman. I was also told I could get a discount for where I worked on the used car I was looking at and when I mentioned it to the salesman he said it was only for new cars and offered no restitution. If I could give this dealership 0 stars I would. I will not go back and I would not recommend it.

DE
Review №71

First time being here. Very nice and courteous staff. Fixed my vehicle while I waited.

Ga
Review №72

Mike Rose was efficient and knowledgeable. The financing was made easy. Buying the truck was a great experience.

Ch
Review №73

We’ve dealt with many of dealerships and this is one of the best. Our experience with Parks was seamless. Beth (sales) and Bob (Finance) were excellent to work with. Highly recommend buying your next car from Parks GMC!

Yo
Review №74

Mike Rose was outstanding car salesman and Angelo Terry jr.

ci
Review №75

Nothing like Vestal etch is who used to own it prior to Parks. Customers arent valued at all. Wont even go back for service. Id rather drive an hr and a half elsewhere just to feel valued. Wont be back

Th
Review №76

G great service at Parks GMC great service great service and Mike groves everything was just great appreciate the cars beautiful

Sc
Review №77

I recently bought a 2008 VW Beetle for my daughter. I live two hours away and, even though I couldve found a similar car closer, I chose Parks Buick for their good reviews and reputation. The entire purchase went very quickly and smoothly, and the Terrell (sales person) was very nice. I had a mechanical issue with the car on the way home, and the sales manager Kevin Williams agreed to cover the cost of repair with no argument. My daughter loves her new bug, and I am very pleased with how Parks handled our entire transaction.

ro
Review №78

We had the most amazing experience here. Carmen our sales associate was extremely friendly and new everything about the car we were purchasing. She stayed late along with our finance manager and got us financed and closed within a few hours. I highly recommend them and ask for Carmen. Tell her i sent you. I promise you want be disappointed

Ga
Review №79

Excellent service! Mike Rose and Bob in finance were fantastic! Chris the Sales manager was also wonderful!

Br
Review №80

Willie and Tim in service are absolutely the best. Took my AT4 in and such a Great team that watches out for their customers. I have been a customer for for years but felt I needed to give both of them a thumbs up for continued great service from the transition from Vestal to Parks.

Ju
Review №81

Outstanding customer service from every team members I had in contact with. I was informed every step of the way. Well Done

Ja
Review №82

Edit: I spoke with Mike Rose from Parks this morning. He explained a how and why a few things happened the way that they did. It was a great call Mike informed the that the truck I intended to purchase had arrived. If I hadn’t already purchased another truck I would go get it. Mike was honest with me and didn’t give me any runaround or excuses. He told me that they were changing the way that they did a few things based on my experience, and I believe him. In a couple years when I’m ready to buy a new truck he will be the first guy that I call.I was searching for a new truck which is difficult right now. On Tuesday they said that the truck I was searching for was scheduled for delivery the next day. I quickly gave them my deposit information, added the truck to my insurance policy, and rushed to the bank to get them a check for the truck. The following day I was assured that they would communicate when the truck arrived. The sales manager even told me that once the truck was within a week of delivery there was generally no delays. The next day I called 3 times before anyone could even tell me that the truck had not arrived. The sales manager even told me that he didn’t see it in the parking lot when he arrived at work and he’d check and get back to me. 4 hours later I’m told the truck was delayed and likely at the Walkerstown train lot up the street. I really wasn’t in a big hurry and prepared to wait a month for a truck but I felt like I was being given the runaround. I contacted GMC support and spoke with a transit specialist who informed me that the truck had no expected delivery date and was currently in Flint, Michigan awaiting shipment scheduling. The irony of being on hold and repeatedly listening to the message from Adam Parks saying how important honesty is to their Buisness while waiting to be blatantly lied too was amusing. I made another deposit on another truck at a dealership that was honest with me. I strongly caution anyone not to place a deposit or commitment on any vehicle not on the lot.

ja
Review №83

Thank you to mike rose for helping me find a car and understanding what I truly desired. I had total lost my car and was wondering who and where to go and came upon mr. rose and he lead me in the right direction and got me exactly what I wanted.

Mi
Review №84

From start to finish, I had a great experience. Mike Rose was my salesperson and he did a great job. I never felt pressured and really enjoyed the relaxed approach that he had. He was extremely respectful and even opened and closed the door for my girlfriend when going on the test drive. Could not have asked for a better car buying experience.

Je
Review №85

We bought a Pre owned Jeep Grand this weekend. Beth Vogler was our sales consultant. We had a great buying experience and LOVE our newest vehicle!

Cr
Review №86

Our experience at Parks was great! Everyone is very friendly and our salesman, Mike, was so helpful. We’ll be back!

Si
Review №87

I came early 8:30 so they not open yet but lucky mr eddie he came early and help me out to get my new car quick

We
Review №88

Beth Voglar was awesome to work with! She made the process easy and worry free while giving excellent customer service. She gave many options through the process of purchase and didn’t put a forceful presence anywhere close to our dealings.

Mi
Review №89

Edgar was an awesome sales rep. Very helpful, quick and kind. We would definitely recommend him and Parks Buick GMC for your car buying needs! They made trading our vehicle quick and easy!

Br
Review №90

I wanted to share my experience here in hopes Parks Buick GMC can get it together and also inform the public on what to be aware of should you deceide to purchase a new vehicle here. There was no follow up from the first rep I interacted with in early Nov 2020, had to go back and find someone new mid-Nov 2020. After taking over 2 weeks to locate the new vehicle I wanted, I purchased a new vehicle, paid cash, but also traded in a vehicle that did have a lien. Red flags went up when it took over 30 days to pay off the vehicle that was being traded in with no communication from dealer as to why. If I had not figured this out, another payment would have drafted! The SD card that controls the GPS and many settings was missing and took 3 weeks to get in so all features could work as designed (remember this was a brand new GMC). Currently I am about to hit 45 days since purchase and still have an expired 30-day tag on my new vehicle. No new tag yet OR the actual clear title! I understand running a business has its challenges and apparently in Nov 2020 Parks bought out Vestal, but there seems like no one here really knows what they are doing or has any control to create a positive customer experience. If there is, unfortunately I did not have the pleasure to work with them. Please go in with your eyes open. Even though this dealership is local to me and I like their product, I do not think I will use them again. Customers have choices and value service.

Ta
Review №91

I just recently bought my first car from here, I worked with Zach who was very friendly told me all the information I needed to know and worked to make sure my purchase was successful. He ensured I was equipped with all the information I needed, worked closely to helped me get the best deal, and overall was very funny and nice. I loved the atmosphere and they have a great selection 10/10 recommend and would go again.

Ri
Review №92

Super nice staff. Quick service. Helpful and friendly are great qualities for a service center.

be
Review №93

I had an excellent experience buying my car here. My salesperson, Beth was very good and so easy to work with. I would recommend this dealership for your vehicle purchase and be sure to ask for Beth!

An
Review №94

The sales team is magnificent as I recently purchased a vehicle and they made the process as easy as it comes! Very prompt and great service and they treated us like we were VIP. Eddie and Bob were very accommodating in every aspect of the adventure and we look forward to further dealings in the future! Thank you for your outstanding service and for treating us like family!!! If anyone needs a good vehicle with great customer service then go see these guys!!

An
Review №95

I had a great buying experience, my salesman Kevin Swinton was great.He was patient and helpful and explained all the features on the vehicle I purchased.It was very clear he was trying to make things go as smooth and efficient as possible.

G
Review №96

Sales-Great! especially Leon Hughes he is in my opinion the most honest sales person you will ever meet and you can count on him to do what is right every time. He has been my car salesperson for several years and he has always offered nothing but top notch service.

KI
Review №97

I just have to share my car-buying experience at Parks Buick-GMC in Kernersville, NC! Cici Manning is a FANTASTIC Sales Consultant! She had no desire to rush a sale. She thoughtfully explored what my needs were and patiently let me go through my methodical process of test driving SUVs, even those that were not being sold on her lot! I test drove other dealerships cars including Fords and Jeeps and kept coming back. Nobody else could match her professionalism and desire for my wife and I to have a successful car-buying experience in which we walked away with a vehicle we were happy with! After first test driving an Encore, she let me try out a new Encore GX. OMG! I loved it! We still didnt rush anything. We negotiated and came to a deal that was wonderful and fit our budget. Please! If you even think you might want a Buick or GMC, call them! Ask for Cici by name! My wife and I were treated like family. Thank you Cici and Parks Buick for a great experience!

Le
Review №98

We recently bought a car from Eddie Soto and could not be happier with the customer service we received. The team worked to make sure we were taken care of. We had a problem with the car we bought and the team at Parks GMC took care of the problem with no questions asked. Thank you all for doing the right thing with being asked or pushed to do it.

Na
Review №99

Had a good experience buying my Sierra 1500Leon was amazing, helped me very well, was very honest, Professional, punctual, made process very easy. I was impressed with his attitude all through the process, probably one of the best if not the best dealer salesperson I have ever dealt with. I would give him 6 stars if I could.

Ke
Review №100

We had a great experience yesterday at Parks GMC. Beth was out salesman and she was amazing! Very friendly and knowledgeable and an overall great experience. We had a long drive and they got us in and out in a timely manner and we love our new 3500 GMC Sierra! 5 stars and 2 thumbs up!

Information
100 Comments
4.5 Rating
  • Address:900 NC-66, Kernersville, NC 27284, United States
  • Site:https://vestalauto.com/?utm_campaign=gmb&utm_medium=organic&utm_source=google
  • Phone:+1 336-996-5780
Categories
  • Auto repair shop
  • Car dealer
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:10AM–6:30PM
  • Tuesday:10AM–6:30PM
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–5:30PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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