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Kernersville Chrysler Dodge Jeep Ram
950 NC-66, Kernersville, NC 27284, United States
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Kernersville Chrysler Dodge Jeep Ram
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Ro
Review №1

Our salesperson, Nico, took great care of us throughout the whole buying process. There were constant updates on the process from him and we drove home with a gorgeous new Jeep that I had looked for since the Spring. The finance gentleman was a little pushy and did his best to make us feel “bad” for not purchasing all of the extra warranties but that comes with the territory when buying a car. Thank you for everything, Nico!

Hu
Review №2

Thank you Carmen Lopez for helping us find a replacement car for my mother. My mom wanted her Buick LeSaber replaced after someone totaled it AND since they dont make them anymore it was an even bigger headache. She was able to locate a beautiful 2003 custom with leather AND ONLY 63,000 original miles.Perfect for my lovely 90yr old mom.❤ Best EXPERIENCE EVER!!

Vi
Review №3

From the moment we pulled on the lot, we experienced above and beyond salesmanship. They got us in the vehicle of my dreams in about an hour! Everyone was super helpful too! But it was Nicolas Rivera who truly got it done! Thank you Nick! From our family to yours! Youre the absolute 💣! We will definitely be back in the future!

Sa
Review №4

Aaron was awesome! He helped us every step of the way. Was friendly, very responsive and just easy to talk to. He made buying a car a pleasant experience. We love our new car! Thank you Aaron and Kernersville Chrysler Dodge Jeep Ram!

Ri
Review №5

We had a friend recommend kernersville ram to us when we were looking up and down for the truck that we wanted. When we got there we were promptly greeted by Charlie who took us straight to the truck we had seen on their website, we did the test drive, and went straight to the paperwork. Now were enjoying our new ram 3500. Thanks yall!!

Jo
Review №6

What a great service Department. Pete and his team are an excellent crew! I had a spray in Bed-liner put in my new 3500 Bighorn and it looks amazing. The Pete’s service crew worked with a the precision of a NASCAR crew. I was in and out in record time. The price and service I received was 5 stars. Kernersville Dodge has the best service department id ever been to, and I’ve been to several I wouldn’t give 1star to. Great service, excellent price, fast and friendly, a grand slam all the way. Thanks Pete!!

Gu
Review №7

Cheyenne and JR definitely made a our second buying experience at Kernersville a great one! They both went above and beyond to meet our needs & the buying process was quick thanks to these two. This was much needed after having to drive a couple of hours to get here.Thanks Cheyenne & JR!

Wa
Review №8

Thank you Daniel Valdas of Kernersville Ram.. you made our trade in so easy. You were very helpful and we appreciated it very much. We drove from Goldsboro NC to visit your dealership. This dealership was AWESOME AND SO WAS DANIEL VALDAS. We are happy with our Ram 2500 and highly recommend Kernersville Dodge Ram. Very professional and inventory is hands down the best weve ever seen .Thank you again for your kindness and helping us so much. Pete & Wanda Swaney

Ke
Review №9

Cheyenne was incredibly helpful with purchasing my vehicle from afar. She was very knowledgeable and patient with all of my questions. She was also very responsive via email and phone. I will definitely be sending friends and family her way!

Je
Review №10

Best experience I ever had when purchasing a vehicle. On August 14, I bought a 2021 Ram Classic 1500 Hemi and love, love it. Everyone there was very helpful but no pressure. My salesman, Jose V., Was super nice and knew everything about the vehicle that I asked. He was very attentive. As to my phone calls, I knew he was very busy when I had to leave a message but he would return my calls very quickly. He even responded and helped me on his day off. Everyone there at Kernersville Dodge was very nice and did a professional job helping me. I would recommend everyone buying a truck from this dealership. FIVE STAR #10 company!!!! Thanks!

da
Review №11

This is the place you want to go if you’re buying a new or used truck! Great customer service and they’re selection is top notch! The attention to detail is unmatched. If you’re in the market, ask for JR, he’s an excellent guy to work with and is a “no pressure” type person. JR makes you feel confident in whatever decision you decide to make, and will help you out along the way without shoving marketing down your throat. Cheyenne was great as well, she sent me a text as soon as she seen my interest online and got me in the next day! 10/10 recommended kernersville chrysler, dodge, jeep, ram, and JR and Cheyenne! You won’t be disappointed

Ba
Review №12

We dropped by here after a terrible experience at another dealership. We were met by Dave F who was hands down the best sales rep we’ve seen during our two week search for the perfect vehicle. We drove a vehicle that we had driven at a few other places and Dave showed us features we didn’t even know existed. We hope he’s around the next time we need another vehicle.

We
Review №13

I had a great experience with Kernersville Chrysler Dodge Jeep Ram! I found a great vehicle here online and had it shipped from NC to FL. Erick and Mary were outstanding in helping the process go smoothly. I could not ask for better customer service and communication during the process.

Co
Review №14

Frankie was pleasant and helpful, I would definitely purchase another vehicle from him. We traveled over 5 hours to purchase our Ram 2500 diesel and the whole process was smooth, from online to in person sales. And the volume here - get ready for it!!

Tr
Review №15

Very satisfied with my recent used Ram purchase. Im originally from Kernersville, but moved to Michigan for work. I had my father look at the truck for me before I made the trip back to Kernersville. The staff were very friendly, and answered all our questions. I highly recommend talking to JR, he was a pleasure to work with. I was never pressured to make a purchase, and he answered all my questions promptly. Once I made the decision to purchase the truck, he quickly got me through the purchasing process and explained everything thoroughly. I even got a call today from JR making sure I made it back to Michigan okay, and that I was satisfied with my purchase. Couldnt have asked for a better experience.

Ar
Review №16

Highly recommend going here and asking for Frankie, we recently purchased a ram from them and he was just big help. He was able to answer all of our questions we had about the truck and was able to get us in and out quick with the process. Very friendly and helpful person. I will definitely be going back to him when purchasing another vehicle. If we ever need help with our vehicles he’s always such great help and knows exactly how to take care of us. Highly highly recommend Frankie!

Sh
Review №17

Couldn’t have asked for better service! Bought a new 2021 big horn and Frankie made it completely smooth and hassle free! I would highly recommend them to anyone!

Br
Review №18

The best car buying experience I’ve ever had. I worked with Charlie and he was incredibly gracious and kind answering all my questions helping us feel comfortable with our decision. Everything was seamless and smooth. I would definitely shop here again highly recommend going to Kernersville Chrysler Jeep Dodge to Anyone I know.

Jo
Review №19

Absolutely great to work with for a new vehicle! We were 7 hours out of state and they ran the credit app over the phone and then paid for our hotel stay and got us in and out in an hour. I would highly recommend this place. This is where it’s at!

An
Review №20

The best experience I ever had buying a vehicle from them. Let me just say that Cheyenne was by far very professional and very knowledgeable at her job, work with me from start to finish and answered every questions and phone calls and made me feel so comfortable doing everything by computer and phone, everything went smooth and flawless, got the deal done then flew there picked up my vehicle and everyone at the dealership was friendly and kind made me feel like I was at home. Bottom line best place best people and Cheyenne great person to work with definitely recommend a++++++++++

Ka
Review №21

I cannot say enough AMAZING things about this dealership. We worked with Katie & Doug in the internet sales division of the dealership and they handled everything !! This was the smoothest, easiest, no haggle car buying experience. Yes, we went out of state to buy a truck, but we couldnt find what we wanted locally and with the experience we had I wouldnt hesitate going back again if we ever have to purchase another vehicle. We flew in and they had a car service there for pick up & transport to the dealership. We signed papers, had a tutorial over all the gadgets and buttons in the truck and then were handed the keys. Absolutely 💯 the best car buying experience Ive ever had.

Li
Review №22

Literally had just about had enough of the car buying/looking experience. I had been searching for about a month, spending my weekends and most days/nights searching for the right vehicle. I had gone to Thomasville on what my heart was set on, only to be let down. I told my dad I wanted to try one more place and absolutely no regrets! I was greeted by Nico Ravera and he was beyond amazing! He humbly greeted me and was on top of what I was looking for, what I needed, my budget and had me pick out my three favorites all while having a million other things he was doing, he was legit running around every which way and was called numerous times and he still made me feel like I was important! Ive never seen someone work so hard with such a positive, humble, respectful and knowledgeable attitude and gratitude! He treated us like family, not like a customer. I drove out with the SUV I had been longing to have and he made that possible, even when I wasnt sure, he offered his advice, never hassled me, never made it like he was too busy knowing he was and he was beyond, hands down the best! I am a supervisor and I wish I had a hundred of him! Then theres Eddie P in finance and boy what a treat he was! So funny and down to earth, easy process and I was in and out in an hour! You guys have it going on! From the bottom of my heart! THANK YOU for being so wonderful and making my car buying experience the best! I would recommend anyone looking for a good deal and top notch service! Go see my guys! ❤️

Sc
Review №23

Purchased a 2021 Ram 2500 Mega Cab from 31 Dodge. This was an enjoyable experience all around. From dealing with Cheyenne, Carmen and David, this is a dealership that treats every customer like a VIP. With a challenging environment due to our pandemic, they have a great stock, fair trade offers, and excellent customer service. If you are in the market for a new or new to you vehicle, look no further and visit them on line or in person. You will not regret it!!!

No
Review №24

Just picked up my 3500!!! Couldnt be happier with the customer service from Doug and Cheyenne at 31 dodge..also everyone else that was involved!!! Made the 7 hour trip home and the truck preformed flawlessly!!!If you need a truck go see these guys..its worth the drive!!!!

Br
Review №25

Purchased my first ever new truck here. My rep was Jacob Sonera, and I never imagined such an awesome experience with a dealer. There was no pressure here, just and abundance of help in trying to locate that perfect truck for me. If you are looking for a new vehicle, I highly recommend reaching out to Jacob.

Ni
Review №26

Don’t ever buy from this dealership worst dealership ever they lied about everything including running credit One hour later I went to a dealership with a reputable reputation Steve White motors I recommend anybody that’s looking to buy a Dodge vehicle to go to Steve White and speak to Don and they deliver nationwide don’t ever buy from this dealership they’re all a bunch of lying thieves and nothing but laziness

Ch
Review №27

We purchased a 2021 Jeep Grand Cherokee Limited and are very pleased with it. Cheyenne along with everyone involved made the transaction very easy. It was a pleasure doing business with you!

Ad
Review №28

I had a great experience working with Jason Anderson at Kernersville Dodge. They gave me a great price on my trade and gave me the deal I wanted on my new truck. Thanks for the great service!

Ro
Review №29

What a GREAT car buying experience I had here! I was treated respectfully and fairly! Got a wonderful used car with the warranty and I could not be happier! My salesman Frankie was helpful, courteous, friendly and professional! The finance dept was quick and I was in my new to me car driving home. Can’t say enough wonderful things about this dealership and all I had the pleasant people I met there.

Sh
Review №30

My husband and I had an excellent experience here. I want to acknowledge Clinton Bell for his hard work and generosity. His name will always be the first I mention when recommending this place.. He was the first person to greet us and he kept us updated throughout the entire process. I have nothing bad to say about this place thanks to him and April Clay. If you are wanting a new car go see them. I left there extremely happy with a new 2021 Jeep Grand Cherokee L.

Er
Review №31

I bought a used truck with Frankie at dodge in kernersville and he made shure I got the damaged parts replaced and made shure I was happy with my purchase He was very helpful and I plan on buying a new vehicle in the future from him. Highly recommend Frankie he will help u get what you want.

Co
Review №32

The worst customer service experience I have ever had. Its long, bear with me....I am a first time customer and scheduled an oil change/tire rotation online. I also opted to use their pickup/delivery service. The vehicle was picked up on time (9:45am) and I received a text confirmation that it was delivered to Kernersville Dodge around 10:20 am. I called the service department at 4:30pm to check on it since I had not heard anything all day. I gave them my name several times and was told that they could not find a service ticket under my name. I told them I have a 2017 Ram 2500 and after being on hold several minutes they told me they do have my truck but it was under someone elses name. I asked if they performed all of the services I had requested and I was told yes. I also asked if they were going to bring it back to my house since I chose the valet option and they said no, all of our drivers are finished for the day. So now I have to go pick it up myself and fortunately I was able to find someone to take me. Half way there they emailed me an invoice and it had the WRONG TRUCK INFORMATION on it, completely wrong VIN, model and color. So I called the service department again and pointed that out and when I asked them if my truck was even there the man said to be honest maam, I dont even know. By the time I was able to get there the service department was closed and the only people there to help me chose to go the not my department route and I had to pay the bill before they would give me my key. Half way home my tire pressure sensors went off, I only had 56psi in the rear tires which tells me they rotated front tires to the back but didnt put any air in them. I checked the oil and it was black, still dirty. They didnt top off any fluids and they didnt give me the multi-point inspection report which all makes me believe they never really serviced it. All they did was rush through the tire rotation and reset the oil light when they knew I was on the way to pick it up.I can kind of understand the confusion around whether my truck was there or not, thats probably what I get for relying 100% on someone else to take it and check it in. But what bothers me the most is that I paid for a service that they did not do and now I have to pay someone else to actually change my oil since they didnt.

De
Review №33

Completely satisfied with sales men. Nick Maslosky helped us with everything answered all our questions about our purchase of my new truck. Thank you very much. Also very helpful Don Trexler. Thank you to everyone. ❤️

Na
Review №34

My husband was looking for a truck to drive as a second vehicle. Daniel Valdes helped to get him a newer truck, at a more affordable monthly payment, by trading our main vehicle in. We were able to come home with two new vehicles. We enjoyed our experience and he was not at all like a pushy car salesman!!

Ju
Review №35

If I could give a negative star review I would, bought a mini cooper from them last year and it didnt even make a full year before having 4k worth of mechanical failure that needed fixed and now its a little over a year and a half and its is mechanically totaled. I should have demanded a return when I took it to get it fixed for an airbag issue one month into owning it and the place said there was over 8k worth of damage to it. The check engine light came on after not even 2 months of owning and the rear window detatched from the cloth top not even 4 months into owning. Should have also known when they had the wrong information and misleading pictures of the car on their website.

El
Review №36

Nico was absolutely awesome. He was very professional and made our vehicle shopping experience so easy. He listened to what we wanted and found us our dream vehicle. Highly recommend this dealership and their team of professionals!

Jo
Review №37

Would Give 100 stars if I could. Hands down best car buying experience ever with a Dealership. From the very first email regarding our trade in to driving our New 2021 Dodge Durango GT Plus AWD off the lot and home.Kernersville Chrysler Dodge Jeep Ram sets the bar for what buying a new vehicle should be. We worked with Frankie Peralta and he worked hard on getting us top value for our trade and the best purchase price on our new Durango. Can not say enough good things about our overall experience & the staff at KCDJR. Would highly recommend KCDJR to anyone looking for a new vehicle. Hands down The BEST Dealership around.

Ni
Review №38

Found the truck I was looking for from the comfort of my home in New York. I contacted the dealer & was introduced to Cheyenne Turnage. She was extremely helpful & detail oriented. Later on in the process Doug Badgett got involved, he too was extremely helpful & thorough. New truck arrived at my front door & they took my trade in as well. Smooth, easy process!!! No hidden fees like many other dealers! There was a small hiccup with delivery but Doug worked to make it 110% right! Overall great experience from 600 miles away - I would recommend to anyone & everyone!!!

Ky
Review №39

Saw a dodge ram 2500 I wanted online. It was in transit so the dealership allowed me to put down a deposit to reserve it. I was living out of state so I had to fly in. I worked with Carmen and J.R. Norman, they were very nice and professional. Very good car buying experience. No one pressured me or lied to me about anything which is hard to find when it comes to car buying. Very good experience overall, thanks J.R. and Carmen. Highly recommend.

Da
Review №40

It was a great experience dealing with my sales rep Jordan. She is honest, professional, and cheerful at the same time. She always followed up with question in a timely manner which made our truck purchase go smoothly.Also the whole dealership staff was pleasant to work with. Thanks Kernersville Dodge Ram

cp
Review №41

Kernersville Dodge has a very helpful and knowledgeable sales staff. I had previously completed a build online to which I was assisted in ordering. The sales department was diligent in the sale.I also appreciate Kathryn Clarks assistance and apologize I did not get to thank her in person. I am grateful for her weekly updates and shared information.I will continue utilizing Kernersville Dodges services in the future. I suggest all try the Kernersville Dodge experience...where satisfaction is the ultimate goal.

Mi
Review №42

Awesome experience!!! My salesman, Nico, was very knowledgeable and provided excellent customer service!!! Everyone that assisted me was very kind and polite and made my car purchase experience stress free. I definitely recommend Kernersville Chrysler Dodge to all of my family and friends!!!

L
Review №43

Great experience at Kernersville Dodge!! 2.5 hr drive well worth it. Jim and Amparo were super helpful and professional. Purchased a 2500 Ram Tradesman and couldnt be happier. Highly recommend this dealership. Steve Kosko

Ke
Review №44

Absolutely best service Ive ever encountered from a dealership. Jerry Bono and crew are amazing. Will be buying from them again in the future.!!!

li
Review №45

I recently totaled my beloved Nissan Cube. While waiting for all of the insurance paperwork to be completed I found a Juke at Kernersville Chrysler Dodge Jeep Ram. We drove almost two hours to look at the car. We were immediately welcomed by Mike Smith! I cannot say enough good things about working with him to purchase this vehicle. He made the entire process smooth, painless, and actually really fun! Actually, every step of the process here was amazing. By far the best experience I have ever had purchasing a car. If I need to buy again in the future I will surely drive two hours and go to this dealership. Thank you Mike for a great afternoon and a great buying experience!

Te
Review №46

KCDJR you are always willing to make things happen for your customers. A little hiccup in the beginning but as always and four cars later a I got what I wanted. Thank you again for the great service.

ro
Review №47

I am pleased with the purchase process of my Ram 1500 Laramie Crew Cab. Tom Anderson was a very helpful salesman who was not pushy and helped us find what we were looking for immediately. I was offered the same value for my trade as I received from Car Max. The process went smooth and was the quickest and most painless Truck Buying experience that we have had.

Je
Review №48

Had a great experience working with Jason Anderson. Best experience buying a new vehicle. If you are in the market go here and ask for Jason. You will leave extremely happy and satisfied. Everyone is so professional.

Ma
Review №49

Jordan and Clinton we’re very helpful with my purchase, Jordan answered and replied quickly each time I needed something. There was no hassle throughout my entire experience. I was in and out the dealership in a decent amount of time! I’m glad I chose Kernersville dodge dealership! I would

Br
Review №50

Communication was lacking. Was very interested in a 2019 Dodge Ram truck. Called and texted on a Saturday to get pricing info and trade info out of the way. Called on open the following Monday and was told a customer was coming to see it, and if I wanted to hold it, I needed to put a $500 deposit on it. I agreed and gave my CC info. Never got a call back so called on my own a couple hours later and was told they sold it.Would have been nice to know about the deposit required on Saturday and a call back would have been better than me having to call to find out what was going on.

Sa
Review №51

My husband and I just purchased a Dodge Ram 1500 Bighorn from Kernersville Chrysler Dodge Jeep... We are people who like to take our time and research our purchase. We were first assisted by Angela Adcock when we put in our application online to start the vehicle search. She was patient, knowledgeable, and helpful. She gave us the information on each vehicle we requested and answered all of our questions. We couldnt ask for a better start to looking for our next vehicle. When we narrowed down our choices to a few trucks, Angela set us up with Ilana Evans to walk us around the lot and help us see the trucks in person. Our choices changed a bit in person, but Ilana was happy to oblige and brought the trucks up to the front door for us to check out. Ilana even went across the street and brought over a truck that was in our list. This was amazing! Once we picked our truck, Ilana took us inside and got us comfortable at her desk, and brought us water after such a hot day in the parking lot. Ilana explained every process to us in detail and checked to see if we had any questions. We were taken to the finance manager Page Inge. He was polite, knowledgeable, and got us through the hard part, signing all the paperwork lol, quickly and got us out the door. When we moved our stuff over from our trade in, Ilana helped us move everything and made sure we were good before she departed. We left with a truck we love and a tank full of gas. We would recommend Kernersville Chrysler Dodge to anyone looking for their next vehicle. The staff are awesome!Robert and Yvonne Dalton

Gr
Review №52

Had a great experience with these people. Transaction went smoothly as well as there follow up. recommend them for your new car buying.

C
Review №53

We drove three hours yesterday to Kernersville CDJR because of their large inventory. We purchased a 2021 Ram 3500 Limited cab/chassis. Jack Maxson was our salesman and he was great! He was patient and accommodating each time we asked to see four different trucks. He allowed us to drive the trucks and gave us the privacy to make the decision without pressure. It was a big decision for us and we wanted to be sure we chose the right vehicle. It was a pleasant, no haggle experience and we very much attribute the positive experience to Jack and his willingness to help.

Jo
Review №54

I dealt with Erick and Jason, both were very easy to deal with as well as knowledgeable. Kearnersville is the place to shop if youre looking for a truck. The only reason for the 4 stars instead of 5 is I was originally told my truck wouldnt be delivered until sometime until September and it came way early. Which to some that would be a good thing but I was coordinating it being September so I was prepared for that so it was kind of a headache getting everything together to get it when it showed up. However everything worked out and in happy with my new vehicle, Thanks Jason and Erick.

Ma
Review №55

Went in to look at a few used cars and we were treated as if we were buying a new high end vehicle. Did not have to wait on service (and this was a Saturday afternoon). Super happy with the service we received from Nico - he was knowledgeable and honest about the used cars they were selling.Highly recommend!

La
Review №56

Easiest car buying experience ever! Jason Anderson was our salesman, he was helpful but not pushy. We will definitely go back when are car shopping again.

Jo
Review №57

Everything was great. From the first call from Jordan till we were transferred to Mary and then to finance David. This was the smoothest vehicle purchase we’ve ever made.

Je
Review №58

I worked with Hayleigh over the last few months about the status of the location of my jeep. She was very responsive and patient with all my questions. We then worked with Jose to purchase my jeep and he was fantastic. He got us in and out quickly made sure the whole process was done in a timely fashion. The entire experience was great so thank you!

Ja
Review №59

I came in to purchase a vehicle, Jason Anderson not only took his time to assist in purchase he went beyond to make sure I was comfortable and confident in my selection. He took the time and had knowledge on exactly what I was looking for. I have and will recommend the dealership to others. Thank you to the staff and Jason Anderson I am very pleased with my visit.

Ja
Review №60

Great experience! I came in late on a Saturday. Looked at the inventory and was able to test drive within 15 minutes. The process for calculating payments was quick and Clinton was extremely professional and wasn’t pushy. He gave me all the information I needed and answered my million questions with a smile on his face. Would highly recommend this dealership and Clinton as the sales representative. The F&I process was also quick and painless and the representative was very nice. Can’t say enough good things about my experience!

S
Review №61

Even though theyre very busy, the service department makes sure that you get the help you need. Everyone is friendly and helpful, even if theyre not working in the service department. Id buy a vehicle from them again and continue to have mine serviced there.

To
Review №62

My wife and I had purchased her a new 2020 Jeep Wrangler with the Eco Diesel and it had a couple small minor scratches. So I had stopped back by the dealership and meet Michael Smith. Michael had zero to do with the purchase/sale of our Jeep but he took to action and help me out with the most outstanding service that I’ve ever seen. It shocked me knowing that he doesn’t get paid for that kind of service. He helped me out so much I decided to go and buy myself a new truck. Again Michael had went above and beyond the call of duty to help me find the truck I wanted. It seemed that every one I had picked out literally just sold moments before. However with the great efforts by Michael and hours/days of searching he found me the one I wanted all along. Again I can’t say thank you enough Michael Smith, you are truly amazing at your job. If anyone reading this needs to buy a new vehicle, I highly recommend checking out #31dodge.com and going to see Michael Smith. If you do and decide to get a vehicle ask for David for your financial portion. David is a super awesome nice man and will tell you the truth vs beating around the bush. Thanks again to the entire team at #31Dodge

Jo
Review №63

Omar our salesman is AWESOME. Great experience. Fantastic F&I guy Ed. This is the dealer to purchase your Mopar. Thanks guys!

Le
Review №64

Jason Anderson was AMAZING!!! He was not only super helpful but friendly! He was so nice! He helped us find our dream car, answered any questions we had and concerns we had. He allowed us to talk and decide what we wanted and was very straight forward with us and didn’t push us in any direction!!! So nice and definitely recommend him if your looking for a new car and someone to help you find your self!!

Ch
Review №65

Thank you to Mac and Cheyenne for making the buying process so smooth

Mi
Review №66

If I could give 100k stars I would. I had the pleasure of being served by Jason A. He was patient and very knowledgeable about what I didn’t know. I was having a hard time with my bank and Jason came to my rescue. He was able to get me approved with 0 money down within 10min. I waiting for my bank response for 4.5 hrs. Drove off with a vehicle I’m satisfied with and a low monthly cost. Thx so much Jason Anderson

Ri
Review №67

Lots of inventory and no hidden fees. There was no pressure to buy any extra stuff just straight forward pricing. I will definitely buy all my trucks here at kernersville Dodge. I dont even care if I have to drive home 30 hours. The best experience I have had at a dealership and I have bought everywhere. Thanks Kernersville staff.

Ro
Review №68

The service department is excellent. Learn from my mistakes and do not bring your vehicle to a Jeep dealership in Greensboro. BRING IT HERE.The Parts Department Manager and Service Advisors are all knowledgeable, friendly, and work to solve problems. I started to bring my 9-year-old Jeep to Kernersville Dodge last year and have never been disappointed. Comparable rates to non-dealership service, and they don’t play games to drive up repair bills. The price told for the work is the price you pay when you pick it up. I highly recommend them as someone who has been to the competition.

Ri
Review №69

Great, helpful staff who worked quickly but thoroughly with me to find the perfect truck. Thank you!!

Ka
Review №70

My Mother bought her Ford Edge from here today and we can’t get over the customer service! J.R. was such a pleasure to work with! He did an awesome job helping my mom get a new car!

Ji
Review №71

I can’t say enough about Nico for the very pleasant easy and no hassle experience at Kernersville Chrysler Dodge Jeep Ram. He’s a Very good host. Had me in and out before I knew it. Thanks for a great experience Nico!

Du
Review №72

Really great communication and service from Cheyenne & Mary during the purchase of a new Ram Promaster. I flew in to drive the vehicle home and was provided excellent attention and service. I will be a repeat buyer.

Ka
Review №73

We recently purchased a 2021 Dodge Ram 2500. Our salesman was Charlie Johnston and he was amazing!! Actually everyone we spoke with was friendly and knowledgeable. Everything worked efficiently and fairly quick. Would 100% recommend this dealer to anyone looking for a vehicle.

Tj
Review №74

Just purchased 2022 Ram 3500 Big Horn From Cheyenne. She made the buying process easier then expected, and had excellent customer service. I will definitely recommend my friends and family to Kernersville Ram on their next vehicle purchase

Tr
Review №75

The service was excellent, but the CUSTOMER service topped it. No bill is pleasant nowadays, but if you have the ability to make a client feel appreciated... it stings less. I plan on going back when Im ready to get my window tint done, but first things first, Ill enjoy this brand new AC.

Ch
Review №76

If I could give no stars I would. I went to look at a truck that I wanted to buy 8/8/2021 I was never acknowledged by any salesman. They clearly seen me out there on the yard looking at trucks. I was always told you can’t judge a book by it’s cover. It’s sad salesmen go off appearance the ones you think have it doesn’t and the ones you think don’t do. BE WARE !!!! Stay far away from kernersville Dodge save the headache. If you want good customer service and not be stereotyped go to Capital Chrysler Dodge Jeep Ram of Indian Trail. FYI there prices are a lot better anyway.

At
Review №77

I had an Amazing experience!! Cheyenne was Great!!!! She was very knowledgeable & helpful! Everyone I spoke with at the dealership was pleasant!!! This was the 1st time I shopped for a vehicle online & the entire process went very well!!! Even Transportation Terry & Bubba went above & beyond so I would have a smooth delivery! I’m so glad I was referred to this dealership! Overall Great!!!!

to
Review №78

I have bought 2 brand new Rams from Mary at Kernersville. Both experiences were flawless, such easy car buying. Pricing is better than any of my local dealers, which make the 6 hour drive well worth saving thousands. The entire team at Kernersville are knowledgeable and helpful. I would recommend them to absolutely everyone.

Al
Review №79

Paul was AMAZING. He got me a RAM3500 others didnt have for 6 months within 1 month. Picked up my friend from airport and reimbursed for flight. Best Dodge JEEP Dealer ever. The truck is exactly what we needed for our transport business.

Ca
Review №80

Hayleigh and Matt were very helpful in the process of buying our Ram 3500. We bought our truck on 8/28/21. Hayleigh was very helpful in the online process. She was quick to respond to all my questions, and she made sure everything was in order for our purchase. Matt was very attentive and helpful when we were at the dealership. He made sure to stay on top of things and get the deal closed for us. 10/10 would recommend Kernersville to family and friends, and we will be back to do business in the future.

NC
Review №81

Awesome experience with my salesman Aaron. Bought a new 2020 widebody hellcat. When I was looking at the car no one offered to help. Aaron came right over even though I was looking bummy and treated me like a potential buyer. I rode with a friend there so they didnt know I already owned a hellcat. But I looked at the car Aaron let me start it and sit in it and get familiar with it. I told him I would think it over and gave him my word to touch base with him in a few days. A week later I bought it at a great price. Thanks Aaron.

ge
Review №82

Loved The Customer Service Excellence And Excellence In Car Service Concerns. Highly Recommended For Any Vehicle Concerns. Very Professional And Caring. You Can Sense That They Are Genuine About People And Their Vehicle Needs.

je
Review №83

I would never deal with this dealership again. I would also never do with Vestal Buick Kernersville either...(They have apparently gone out of business).The customer service solutions for my 2010 Jeep patriot have been awful. I’ve tried within my best efforts to have the issue resolved and it seem as if no one wants to help. When I purchased my jeep everyone there was cheerful and happy to take my money. ( $8,000).My transmission went out and I returned to Vestal Buick who in turn purchased the transmission from Jeep. Until this (August 2021)day the transmission is still under warranty but Jeep will not replace the “computer module ” . They simply explained that the warranty would not cover it.....I was not told that this particular piece was not covered when I purchased it.The sad things all I have is a invoice. The transmission parts and labor cost me an additional $3,000,I get it ...things break they go wrong. However what I don’t get is out you leave a customer with a solution when the vehicle is still in warranty. I regret doing business with both of these folks. If anyone has a solution please let me know. I would strongly suggest that if you purchase anything from them have everything in writing and itemize so that way you know the details of what you’re purchasingGood luck!

Ro
Review №84

I got such a great deal and my salesman Jason Anderson was amazing. He help me get the right truck for me and my family. The inventory here is huge. Everywhere else has no inventory and here you just got so much to choose from. Thank you Jason and everyone here for your help.

Pa
Review №85

Absolutely the worst. We purchased a used vehicle (2016) and immediately the service light came on. We contacted KCJD, the service dept told us it was okay to drive. We insisted it be serviced. The service dept supposedly fixed the problem. 500 miles later in another state the vehicle completely shut off on the side of the highway. Had to have it towed and worked on. We then found out the dealership did not do anything they said they had serviced. We have called and called the service dept, the sales manager and the owner. Absolutely nothing. Nothing. Nothing. We are out about $12000 plus dollars. Not including what we paid for the vehicle. Unbelievable horrible service

Al
Review №86

Amazing place! Helped me so fast in a very odd situation. Daniel Lewis was my sales professional, great attitude and great person. The environment and everyone else that helped me were also great! 10/10 recommend for first time buyers!!!!

De
Review №87

These folks are top notch. Spoke with Erick Messner via the internet to start the deal because we are in WV. After receiving an offer unseen for our trade we decided to make the 4hr trip to see the truck we were looking at. Truck was ready for our viewing when we arrived. We had a great salesman Nico R who took awesome care with us. They put us up in a hotel that night and detailed the truck before we headed home the next morning. You cant ask for better people to deal with. I will go back again!!!

Ti
Review №88

One of the nicest dealership Ive ever been too..

ru
Review №89

Great experience!! They let my wife and I know when our Jeep that was ordered arrived and was ready to be picked up. Jose was awesome while taking care of the buying process, we were in and out with a smile! Thanks Jose!

Ka
Review №90

My husband and I cant say enough good things about Kenny! He was knowledgeable, friendly, and answered all of our questions, which made the entire process a breeze. Well definitely come back when its time for another vehicle :)

Je
Review №91

Had a bad experience with a truck at first but Matt Breedlove and Jeff made it right and got me in a newer better truck quickly! Very clean and nice dealership, the team took care of us and any issues we had they made up for it!

To
Review №92

Purchased a new to me 2013 Ram Laramie. Drove 2 1/2 hours to pick it up. They had everything ready for me. i was in and out in 1 hour. After i picked up my vehicle, i noticed the brakes were making an odd noise. Alex from the dealership told me to get it diagnosed. We found out the issue, the dealership cut me a check to cover the amount of the brake pad replacement. Frankie was great.5 star for me....

ju
Review №93

Went in today. Had our mind we was buying a car. The first gentleman kinda pushed us off. After we looked a young man Jay Davis asked us if we needed help. He took his time to insure we tried several cars out til we found the one we wanted. He went above and beyond to make our experience great. The determination and high spirt made the experience great from him. Keep grinding bruh show the lazy ones how to do it. Anyone need a car ask for him. If hes busy I promise hes worth waiting for. Next car I buy Ill be sure to ask for Jay.

Br
Review №94

This has been the Best car buying experience I have ever had. Thank you Kathryn Clark, I appreciate you making this such a great experience.

Sc
Review №95

Great place to work with. Great people. Not pushy. Highly recommend them.

sa
Review №96

Purchased a Ram 2500 via the internet/phone today. Had some issues with pricing last week, but I was in the business and know the current car market. They gave me a good deal and are going to deliver my new truck to me.Thanks for making it right!Sam Ackerman

Be
Review №97

Found truck online and Jessica responded quickly and sent me the details I needed. Had to make a drive 4 hour drive one way as they had the best inventory. They picked me up from the car rental drop-off and Mary met me right away and showed me all the features of the truck and answered a lot of questions. They made every accommodation to make sure my experience was smooth and fast.

Br
Review №98

Awesome dealership! My husband has purchased two RAM trucks from this dealership and both times, they have been incredible to work with. We just purchased a RAM 1500 from Kenny last week and he made the process so smooth and easy. He was easy to talk to, respectful, and not pushy whatsoever. Kenny even mailed us an item we left in our trade. I highly recommend this dealership and salesman!

Al
Review №99

Everyone there was professional as well as personable! Charlie Johnston was very knowledgable about diesel trucks and answered all our questions. Finance guy made our paperwork a short walk in the park. I’m 63 years old and that was the easiest no pressure experience EVER!!!👍👍👍. Keep up the good work! Alma whittington

Aa
Review №100

Cheynne & Dan was the helpful people there they will help u with anything and they nice. Best dealership I been to in a while. They will try to help u to find the car u are looking for.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:950 NC-66, Kernersville, NC 27284, United States
  • Site:https://31dodge.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 888-656-5791
Categories
  • Auto body shop
  • Car dealer
  • Car detailing service
  • Car service
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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