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XG Cell Phone Repair
1603 N Westgreen Blvd # 180, Katy, TX 77449, United States
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XG Cell Phone Repair
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Br
Review №1

Had a broken back glass replaced on my galaxy s 10+ here.. excellent price and quick turn around. I would recommend them to my friends.

Co
Review №2

Highly recommended!! I didn’t get the worker’s name unfortunately, but he was very efficient & swift with my iPhone X battery replacement. He stated it would be an hour, however my phone was ready in less than 15 mins. He even showed me some other issues with the phone that I wasn’t aware of. Phone is holding a charge now, I will be returning for any needed repairs.

Fr
Review №3

Highly knowledgeable about product. Fixed my phone in good time while I waited. Also gave great advice concerning my future purchase. Thank you for your excellent service

Ro
Review №4

Great and fast service. Fixed my IPhone X digitizer. Good price!!! Definitely recommended !!

Ya
Review №5

Very recommended. My phone is a Xiaomi phone (very uncommon around here) and although they dont have the spare part to fix the phone, they helped me check the source of the problem and provide a solution. I followed their suggestion and got it working again.

Ed
Review №6

Absolutely recommend. I shattered my screen some time ago, and got something in it recently that turned the entire screen black. I was helped immediately and received my phone back the next day. There were some issues with the touch screen, but when I went back I was recognized and the issue was taken care of quickly. Excellent service!

ty
Review №7

I got my daughters iPad and my husbands phone fixed, he did it in less than 3 hours and it came in perfect. I recommend this place, it has good prices and everything. Very good place, your gonna be so surprised of how fast he works. 😊

li
Review №8

The only thing this place can offer is pricing and customer service. Yes, their pricing is a bit cheaper than other places, but for a reason. I got my screen replaced, and the only thing that needed to be fixed was a cracked screen, and although the gentleman was super friendly, the quality of the screen is abysmal. I now have discoloration when I turn my brightness down, my phone glitches and isn’t as sensitive to touch or calibrated. I never had the issues even when my screen was cracked. I honestly would just get your screen fixed at an Apple or Samsung store.

De
Review №9

Excellent service I got my note 10+ repaired here and they were honest about the price. And their repair was perfect. Thanks xg. Will be coming back if I ever need to

Jo
Review №10

I took my apple watch to get the cracked screen repaired and it took 4 days for them to repair it. when I called to see what the deal was they said that the screen was fixed and it turned on but it was calibrated and the touch screen wasnt working. I would have appreciated a call about it for I could have expected it to take longer than normal. I have the watch back, since I use it a lot for workouts and for work, but the problem now is that the exercise activity rings are messed up. The calories now say minutes, on Friday apparently I worked out for an hour when in reality I said at my desk majority of the day. there is no way to fix the problem now because it now messed up my iPhone activity app. I should have gone to the apple store to get it fixed if I would have known it was going to act like this. I am frustrated and overwhelmed with this whole situation to the point where I wouldnt come back to the place again. I am wasting more time and money towards something that should have been solved correctly.

Mi
Review №11

Excellent service!! Repaired my iPhone 11 screen in 5 minutes! Great price compared to competitors. 2nd time here and will be back in the future

gr
Review №12

Ive had two phones successfully repaired both at a reasonable price. Both times I was able to drop them off before 5pm and they repaired both before 7pm. Great service. Will use them again if needed in the future.

Ou
Review №13

I work outdoor and often break my iPhone screen and here at xg cell phone repair I had my best repair experience! Fixed my phone many times before but here they fixed it in a way I can’t even it’s it was ever damaged

Fa
Review №14

I always come here to get my cell phones fixed …. the Employees here are, quick, knowledgeable and set a clear expectation of what needs to be done .. this is the only place I will choose for cell phone repair needs

Je
Review №15

Got my iPhone fix.. was very very satisfied good friendly. They did a great job..

Ju
Review №16

Would recommend going here to a family member or best friend because the employee was honest, made a great recommendation and did NOT attempt to upsale something that was unneeded

Tr
Review №17

I took my phone to their place, and I got it water damaged and they overpriced it way too much. When I asked for their price they said it would be $150 to repair the phone for water damage. I think in my opinion that is way too overpriced because for an iPhone SE you could just buy another one with about that much money. There was no point win their customer service was horrible. Worst tech shop in Houston.

Sv
Review №18

We want to express gratitude to XG Cell phone repair. It was a second time we went because my mom spilled a water to her tablet. The quality of his work exceeded expectations and tablet was repaired quickly and worked as it never happened. I would recommend this place for ANY electronic questions!!! Thank you very much!!!

Ta
Review №19

Ive been coming here for about 3 years & always take my sons iPad screen here to get fixed at least once a month 🥴 lol but they always always take care of me & have I’m done in a matter of just a few hours .. great communication, great work & very professional .. i wouldn’t dare go anywhere else !

Ra
Review №20

Got my iPhone speaker repaired fast and professional service will definitely be returning for any other electronic issues

jo
Review №21

Good fast service parts on hand did not have to wait to have parts ordered in and out in 30 min

Ta
Review №22

I would like to thank you for all your help on my four phones you have fixed. You got phone done ASAP. Friendly services.

On
Review №23

Great place great service and fast I will come again tofix my device

da
Review №24

This company is so professional in what they doThis company is very professional in what they doThey do an excellent jobYou get your phone back like its new

Sa
Review №25

This place has excellent and fast service with good pricing. The guy there fixed my phone with water damage for $129 and my other phone had a crack screen he fixed it for $49 in the same day.

fu
Review №26

Definitely use again if needed. Thank you for the awesome support.

Ed
Review №27

Super recomended really nice attention and profesional, Ali is awesome..!!

To
Review №28

Sam saved the day for me! I thought my phone was history and he fixed it in no time at all. If you need phone help as well, go see him. You won’t regret it!!!

sh
Review №29

Great service and prices, took my phone in for repair and had the screen fixed within 30 mins!!!

Li
Review №30

I had my Samsung Note 8 repaired. It needed new glass on the front and back and something else with the display also had to be repaired but Sam fixed it all in one day. We were having dinner with friends and couldnt get there before they closed. Sam told us to stop by on our way home. We were able to pick it up an hour after they were supposed to be closed. The price was reasonable. Im very happy with the work and my phone looks like new. I will definitely use them again if I need a phone fixed.

Sh
Review №31

Sam replaced my cracked glass on my Samsung Galaxy S9 and did a great job! I recommend him highly on any repairs you need to have done on your computers or cell phones.Sherry W.

KE
Review №32

I brought in my galaxy s10 to change the screen on Sunday at 7:30 when it was closing time and he still took it in and fixed it in about 30 minutes . Amazing service . Even took the time to charge it back up and make sure to calibrate and make sure the screen worked.

Lo
Review №33

I had my battery replaced and XG did a good job where some other shops refused to work on my phone because it was too difficult. Not only that but he had it done and ready in about 3 hours! This shop has been in operation for several years at this location.

Mi
Review №34

$100 cheaper than the quote from the other 5 star cell phone repair in Katy WITH A NEW OTTERBOX CASE. Thanks Sam for the help. Fixed it in less than a day, good as new Galaxy S9+

Sh
Review №35

It was supposed to take 20-30 minutes but it only took about five. The repair was great and the staff was friendly.

No
Review №36

Very helpful, my phone smashed, the guy fixed it within 15 minutes. Was very helpful and professional

Fr
Review №37

Very good service for my cell on first visit about a year ago. They were late arriving to open the store on day I was to pick it up. Went today to bring my laptop and discovered that the place wasnt open at 12:34 despite hours on google stating they open at 12pm. This place seems to have a problem with opening for business on time.

Do
Review №38

Thought I had a cracked screen and it was going to bee very expensive. He looked at it and found it was only a screen protector that cracked. Didnt cost me anything. Recommend.

Fa
Review №39

Excellent, quick, and efficient experience...100% great job.

Fe
Review №40

All I can say is WOW! Got a quote over the phone to repair my charge port which became really loose and the charging cable would just fall out. The phone just wouldnt charge at all. Because of past experiences with cell phone repair, I was afraid it would take long to get it fixed, especially since my phone is a bit rare in the U.S. When I took it in, the attendant even mentioned that it may be a bit difficult to source parts for it. But after a brief inspection, he told me to return in about 1hr. I came back and the price stayed the same as the quote and my phone was fixed. My cell phone is how I make a living and I believe the price was reasonable. Im extremely impressed and satisfied with the speed and quality of work. WOW!

er
Review №41

I had a severely damaged Note 10 that I needed information transferred from and Sam & Ali were able to do that without any problems. The charging port was damaged & couldnt be fixed but they charged the old phone enough for me to transfer my data. Sam was very honest about telling me there could be a possibility that the transfer wouldnt work but they would try their best & their best they did!!! I am so happy with the service that I will be back in the future!! Thanks again Sam & Ali

Pi
Review №42

They helped me fixing my laptops camera very quickly. If I had a problem with any of my devices I would definitely come back. Very good service.

Vi
Review №43

Very Patient. Gave discount. Really kind gentleman. Customer Service even better.

ka
Review №44

A wonderful experience my phone was black he was able to take me on same day and phone was fixed in less than 20 mins ! He explained to me what was wrong with my phone and also provided my a screen protector (:

AK
Review №45

I got my iPhone repair fast what a life saver

Ra
Review №46

Sam’s always there for me in all my electronics. This is the only place I trust.

Ro
Review №47

Excellent, quick, and efficient experience...100% great job.

Jo
Review №48

Helped me get my phone traded in,amazing service,reliable and super quick

An
Review №49

Great customer service and excellent job in repairing all my devices! I do business with them all the time. I highly, highly recommend this business.

Pr
Review №50

Great work! Got my phone repaired in 1 hour on a sunday!the technician knew the prble right away on my iphone X.

St
Review №51

I went in to get a replacement screen for my Samsung A70 and they realized that the screen protector was still on. Once that was taken off there was no scratch on the screen, boy did I feel embarrassed. I also asked for a quote to replace my screen on my Galaxy Note 10 and he gave me the best price around will definitely use in the future!

Ki
Review №52

I bring All of my phones here to get repaired and they dont price gouge have fair prices

Na
Review №53

XG Repair come highly recommended by another place as the to go guys for all your cellphone diagnostic repairs. The guys are genius! Fast service, undivided attention to your products. Extremely polite, professional and very knowledgeable. Couldnt ask for a better place.

Jo
Review №54

If I could give this “business” 0 stars I WOULD!!!! They stole my phone and made it seem like he “lost” it! I had very important information on my iPhone 8 which he had access too. Me & my husband have been taking MY PHONES to XGR for quite a while, and it NEVER FAILS! I always have to take it back because either the phone isn’t working, screen is open, ETC! I just took my phone up there a few days ago and he took 3 days to fix the screen ONLY! It appears my phone still isn’t functioning right! DON’T WASTE YOUR TIME COMING HERE! THIS BUSINESS IS REAL FISHY, UNPROFESSIONAL, AND NOT TRUSTWORTHY!

br
Review №55

Brought my phone in to get the cracked screen replaced. Sam provided excellent customer service!! He stayed after closing hours to repair my phone so that I can have it back today!!! My phone has a new screen and I can continue on with my night. Thanks Sam. I will definitely return for services.

As
Review №56

Great service at a reasonable price! Had my IPhone 8 Plus screen fixed, took about 15 mins and it’s perfect!!!

Ke
Review №57

Very business like and handle his business professionally

Ma
Review №58

Xgr are very attentive, excellent customer service and very friendly

we
Review №59

Good price and service I highly recommend

Ca
Review №60

Sam has amazing customer service and he helped me out within minutes. And my phone looks brand new and I’m very satisfied with the service’s

La
Review №61

He was very understanding and i came for a screen repair, he was able to fix my XR in less than 10 mins.

Mo
Review №62

Ever time phone get banged up this place always takes care of me

Da
Review №63

I took my phone in this business on Westgreen in Katy, and the customer service that I recieved was outstanding. The gentleman that took care of me was so polite. I truly appreciated that. My phones screen was shattered and charging port was worn out. In just a few hours, he made my phone look brand new once again. I truly thank you Sir and I would highly recommend this company for all your cellphone repair needs.

ja
Review №64

He give me a great service

Sh
Review №65

They are always very helpful with my phones that need repair. I see them regularly since my kids drop their phones quite frequently. Quick turnaround I wouldn’t go anywhere else for phone repair.

re
Review №66

Great service by Sam this evening! He identified the challenge and fix for my iPhone in really a matter of minutes. He diagnosed it quickly by just asking a few questions. I would highly recommend them and trust I will be going back for any repairs in the future! Thanks again Sam!!

MA
Review №67

My iPhone 11 was repaired at this shop and I would recommend Anyone who needs their phone repaired I recommend anyone to come to the shop thank you

Ga
Review №68

Good Service!! Would definitely recommend.

Te
Review №69

Fast and best repair shop in Katy for cell phone repair specially for Samsung!

Mo
Review №70

This is the top place to have iPhone screen repair with low cost!!!

Da
Review №71

Ive brought them two phones that are not mainstream for fixes and they were able to fix both in the same day including a oneplus 7 pro pop up camera fix. Cannot recommend them enough. Good people good experience good result and great prices.

Fa
Review №72

I’m so thankful for the services always provided to me!! I’ve had to fix an iPad as well as 2 iPhones. They are speedy, as well as precise. Super professional! I will forever use this repair service!!

Ja
Review №73

Fast service phone is perfect

Ja
Review №74

Always Fast and professional.

sh
Review №75

Recently i got my iPhone 11’s back screen repaired from XG repairs, their work was beyond professional, fantastic service, good price, and they fixed my back glass like original. Keep up the good work XG 👍!

Sc
Review №76

Fast. Quality. Best Price.After calling around for repair on my OnePlus 7 Pro - an unusual phone - I was told it would be at least a week to get the part and quoted fairly high prices. I did a little more research and found XG. Not only were they able to get the part right away, they performed the repair same day - for $100 less than the competitors. Highly recommend.

Ci
Review №77

These guys were fantastic! Great pricing on cell phone repairs. Unlike most cell phone repairing companies, these guys invest a lot of time testing to see if your phone’s screen is defective or comparable with your phone. It may have took a long time, but the wait was definitely worth it! I highly recommend these guys!

Cr
Review №78

They fixed my sons iphone 11 screen for 115.00

No
Review №79

Great service.

Ra
Review №80

These guys were great. Fair pricing, and the tech even came in on his day off to fix my screen. Thats what I call quality service. I drove down from Spring, since these guys were so highly rated. Thank you XG for doing a great job and giving me my social media life back!!

Ko
Review №81

Got the best service and price for my iPhone screen repair!

Ed
Review №82

Great service! Great prices and fast service. Highly recommend. Looks like new.

Sa
Review №83

Great service. Honest people. Quick and good price.

Cy
Review №84

XG gave my cell phone a new life. They were fast, knowledgeable, and very reasonably priced. All it needed was a new charging port and fresh battery. Now its as good as new. Thanks XG!!

An
Review №85

Great service, my new go-to for phone repair. Every other shop in the area wanted over $200 sight unseen for glass repair on my Note8 citing the need for a new LCD. Only this guy would entertain a glass only fix, he checked it out to confirm the LCD was ok and its perfect now. Also he gave me a great deal on the chance it wouldnt be same-day service... it was done in 4 hours.

Th
Review №86

Very quick and professional went to get my girlfriend screen fixed on her iPhone 8 Plus done in less than 30 minutes also got my mic and speaker fixed on my iPhone XR less than 10 minutes

De
Review №87

Quick and good service

Pa
Review №88

Best place to have iPhone screen repair in Katy!!!

Ro
Review №89

I was very impressed and so happy I went there to get my phone checked. I almost purchased a new phone. Quick and affordable and very knowledgeable. Thank you so much!!!Rose

Ra
Review №90

Had my son’s cellphone fixed here today in just a few minutes. Sam is amazing! I am so impressed by his skills and the fair price he charged for the service. I would recommend him to anybody needing for phone or computer repairs.

am
Review №91

Had to get my phone fixed in a pinch super quick and easy. Called around to a few places and these guys definitely had the beat prices.

Os
Review №92

I had my iPhone XR back glass replaced here and it was excellent. Sam helped me understanding how the process was and he did it very fast. Best price I found in town.Great service. Will be back for future repairs and services.

Ke
Review №93

They repaired my laptop screen quickly and at a great price. They guy there is also very nice. Totally recommended getting and repairs done here.

Vi
Review №94

They try their best. I asked a quote at multiple places before I decided to try it on my own and broke the antenna in my attempt! Not only did they repair my screen but they performed micro soldering for just a little more. Thanks again guys a

Gr
Review №95

Quick, informed, very nice service. I asked about price through their web site, and was very pleased with the fast response, and the price was the best of all other phone repair shops. I highly recommend using their service. I will be back.

Ha
Review №96

Ali is G. He could have made me purchase a whole screen to get my data and info but was honest and put a temporary screen in my old phone so I could get my information from my old phon and did a successful data transfer. I highly recommend this place

De
Review №97

Sam is friendly and helpful

Je
Review №98

Sam did a great job replacing the glass on my LG G8 thinQ. Fast and it looks like new.

An
Review №99

I highly recommend this place! Sam is an excellent customer service professional and technician! He works diligently to provide good information and the best service around!I brought in my 2 - 3 year old mobile phone when my carrier would do nothing for me but try to sell me a new one. Sam here at XG talked about the factors relating to the issue and checked out the phone for free. He set good expectations when he needed to order a replacement part, promising to charge me only if the repair was successful. Ultimately, he exceeded expectations by completing the job earlier than expected! The phone works wonderfully now, and Sam earned every dollar he charged me. It worked out to be far cheaper than to buy a replacement would have been.At the conclusion of the service, he was very helpful in giving reasonable expectations on the remaining life of my phone and recommendations of manufacturers I can consider when it is time to replace it. I wholeheartedly recommend this place to anyone in the area with a problem with their mobile device!

Ju
Review №100

Sam was very helpful, kind and professional. I will bring all my future business to him!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1603 N Westgreen Blvd # 180, Katy, TX 77449, United States
  • Site:https://xgrepair.com/
  • Phone:+1 832-974-4967
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Phone repair service
Working hours
  • Monday:12–7:30PM
  • Tuesday:10:30AM–8PM
  • Wednesday:10:30AM–8PM
  • Thursday:10:30AM–8PM
  • Friday:10:30AM–8PM
  • Saturday:10:30AM–8PM
  • Sunday:12–7:30PM
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